Ford Mustang Complaints (2017)

268 consumer complaints on file.

#11772041October 19, 2026
STRUCTURE:BODY
My 2017 Ford Mustang Convertible front door unlatched to the secondary safety position while driving at highway speeds. This became a huge issue on October 13, 2026 while taking a long-distance trip. The passenger door unlatched at least 10 times. During this trip, my car exceded the 150,000 mile limit to Ford customer satisfication program 21N10. When I contacted both my local dealer and the Ford customer service team, both said their is nothing they can do to help me. I am quite frustrated that Ford rejected my safety concerns on this known issue and was unwilling to recognize the extunuating circumstances of when this happened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11770947October 13, 2026
UNKNOWN OR OTHER, ENGINE
I have attached a complaint which sets for the odometer fraud resulting in severe damage to my engine. I have also attached mileage discrepancies and the documentation created and maintained by AutoNation Ford Valencia which records my odometer at 26,250 in September 2022 and after taking my vehicle in for service of the air condition, I received it back with an odometer reading of 25,134 which appear on the odometer. Please review my complaint and supporting documentation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11769699October 7, 2026
STRUCTURE:BODY
I have experienced a concerning issue twice while driving. On both occasions, I was traveling at approximately 72 mph with all doors closed and locked when the vehicle indicated that the passenger door was ajar. Although the door did not fully open, it appears that the latch may not have remained securely engaged. My concern is that if I have a passenger in the vehicle and this occurs again, it could create a serious safety risk. I would like to know what may be causing this issue and what can be done to correct it. Could this be related to a defective door latch, sensor, or another component?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11761116August 31, 2026
BACK OVER PREVENTION
The contact owns a 2017 Ford Mustang. The contact stated that while reversing, the third brake light failed to function as intended. In addition, the rear-view camera flashed on and off. The contact replaced the third brake light housing, but the failure reoccurred. The contact purchased and replaced the third brake light three times; however, the failure reoccurred. The dealer was made aware of the failure, and the failure reoccurred. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention). The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752554July 24, 2026
SEATS, ELECTRICAL SYSTEM
Was driving, all the sudden I heard a pop and a little bit of smoke and the smell of burning plastic came from under passenger seat. Pulled over, noticed it was coming from electrical harness under seat that controls the heated and cooled seats. Disconnected plug and saw that it had burnt out & caught fire. Have left it unplugged with no incident since.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11752210July 22, 2026
ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK
The contact owns a 2017 Ford Mustang. The contact stated that while driving at an undisclosed speed, the contact noticed smoke on the interior of the vehicle. The contact stated that the smoke became heavy on the interior of the vehicle. The contact stopped the vehicle and became aware that the heavy smoke was coming from the trunk of the vehicle. The Fire Department arrived on the scene and extinguished the fire. No injuries were sustained. The vehicle was towed to a local tow yard. The vehicle was not inspected. A Police report was filed. The manufacturer was not made aware of the failure. The failure mileage was approximately 120,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11750675July 15, 2026
ELECTRICAL SYSTEM
Horn when first pushed does not work....Push it 3-4 times rapidly and it works fine...Intermittent....Yesterday a kid not paying attn pulled out in front of me on a bicycle....I hit the horn, horn did not work, came sooooo close to hitting him......With a horn operating properly it would not have been as nearly deadly as it was......Took it to my dealer, was told it is a common known problem, about $1000.00 to troubleshoot and fix....This is a extremely dangerous defect, known to everyone and should be a recall.....The expense to fix is ridiculous to the point that very few are getting it fixed and it is a continuing deadly issue.....
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11749603July 10, 2026
STRUCTURE:BODY
Our 2017 has had an ongoing problem through the years with the passenger door opening at speed. Sometimes going 70 mph on the interstate. Lately it has happened more and more. Yesterday, my wife called me at work, very upset saying that the passenger door popped open again on her way to work. I have read that Ford has had some issues with driver side doors opening, but have not seen a recall for the passenger side. This is very dangerous and scares my wife. Ford seems to be very slow with giving attention to safety issues. Last year, our rearview camera on the same car was supposed to have been repaired. They did part of the job but said they are waiting on a part. That was October of 2025. I have heard nothing back. I have contacted the dealership, who tells me they will get back with me, but they basically have not. Meanwhile, I still have a nonworking backup camera. I know they are bogged down with recalls, but these are ongoing, very serious safety issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11746513June 25, 2026
SEAT BELTS
The contact owns a 2017 Ford Mustang. The contact stated that the driver's and passenger's side seat belts were seizing. The occupants were concerned about being stuck inside the vehicle. There were no warning lights illuminated. The mechanic removed the inside panels of the seat belts and greased and cleaned the parts. The contact stated that the failure was associated with NHTSA Campaign Number: 25V614000 (Seat Belts). The vehicle was taken to the local dealer, where an inspection was performed, and it was confirmed that the seat belts were working as designed. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 27,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11745612June 22, 2026
STRUCTURE:BODY
This is a Mustang convertible. The doors would be open all of the sudden when the car is running especially on highway. It's not wide open but ajar. The wind would blow into the car, noisy and scary. Both doors have this issue, mainly on driver side. The passenger side also happened once on highway when my daughter was there. This typically happen in a long drive like couple of hours. The first time this happened is couple of years ago. This issue happened more and more often in the past year. I found online that this issue was reported and some of the cars were recalled. However, my car is not one of those that were recalled. I believe this is a big deal and should be taken care of seriously. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11744936June 18, 2026
STRUCTURE:BODY
While driving my recently purchased 2017 Ford Mustang Convertible from Florida to North Carolina, the passenger-side door repeatedly unlocked and partially opened while the vehicle was traveling at interstate speeds. This occurred approximately 12 times during the trip. The door appeared to latch normally when closed, but would unexpectedly unlock and pop open while the vehicle was in motion. This created a significant safety concern due to the risk of occupant injury, driver distraction, and potential loss of vehicle control. I am aware that Ford has issued recalls related to door latch failures on certain Mustang models; however, my vehicle's VIN is not included in the recall population. Based on my research, numerous owners of Ford Mustang Convertibles from model years around 2017 have reported experiencing similar door latch and door-opening issues. Given the frequency of the occurrences and the obvious safety implications of a vehicle door opening while traveling at highway speeds, I believe this issue warrants further investigation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11744206June 15, 2026
SEAT BELTS
Recall performed and tech stated parts were bad and needed desperately and parts were ordered. I have a repair invoice to prove it in my vehicle history. I rescheduled appointment for recall completion and service manager was very rude and stated recall doesn’t even have parts out until 11/2026. When I questioned if recall was performed improperly per TSB she placed me on hold for a while and she said parts department doesn’t have parts for me /never ordered anything and I can’t get the recall done.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11743714June 12, 2026
SEAT BELTS, BACK OVER PREVENTION
The contact owns a 2017 Ford Mustang. The contact stated that the seat belts failed to lock or latch securely into the buckles. Additionally, the contact stated that the rearview camera failed to operate as intended. The contact received a safety recall notification for NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was notified of the failures but declined to assist with the repairs. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 175,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11739997May 26, 2026
ENGINE
The contact owns a 2017 Ford Mustang. The vehicle was taken to the local dealer for a routine timing cover replacement. The contact believed the engine was damaged while being serviced. Upon retrieval, the check engine light was illuminated. There was an abnormal ticking noise detected. The vehicle had misfired. The vehicle had not been diagnosed or repaired. The manufacturer was not notified. The failure mileage was approximately 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11737770May 14, 2026
ENGINE
Head gasket failure, specifically corrosion of the engine block. One day the car just did not start at all, with no clear indication of head gasket failure until compression test was ran. Symptoms include coolant levels getting lower each week, with constant refills needed. Random misfires. Smoke randomly emitting from the exhaust when idle. Has not been inspected by the manufacturer, police or insurance.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11737647May 13, 2026
UNKNOWN OR OTHER
Driver and passenger door will randomly unlatch while driving. The door will become ajar while on the highway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736322May 7, 2026
ELECTRICAL SYSTEM, BACK OVER PREVENTION: WARNINGS, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Recall 22V0820000, Ford recall 22S06 was completed in 2023. That recall failed. The dealership, and Ford corporate have refused to fix this under the recall which is required.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11734561April 29, 2026
SEAT BELTS
This Recall has been out for more than 6 months without remedy. Is there anyway to get this resolved soon? Why hasn't there been any solution placed within a timely matter? I want to make sure that I am safely secured in my seat. I want to be able to trust that the seatbelt used will save my life if need be.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727323March 26, 2026
UNKNOWN OR OTHER
"I am reporting High Desert Ford (formerly Sunland Ford) for refusing to perform the remedy for Safety Recall 25S89 (NHTSA 25V572) on my 2017 Ford Mustang. Despite my vehicle exhibiting the exact 'distorted/blank image' defect described in the recall, the dealership refused the repair based on two non-compliant grounds: 1. Digital vs. Physical Defect: The dealer stated that because no 'Diagnostic Trouble Codes' (DTCs) were present, they would not replace the camera. This ignores the fact that NHTSA 25V572 identifies the root cause as internal PCB corrosion—a physical hardware failure that Ford acknowledges causes visual distortion regardless of digital codes. 2. Illegal Tie-In (Magnuson-Moss Violation): The dealership is conditioning my federal safety remedy on the removal of an aftermarket dash display. They claim diagnosis is 'impossible' with it installed, yet simultaneously claimed the vehicle 'passed' inspection. This constitutes an illegal tie-in provision under 15 U.S.C. § 2302(c), as they have failed to provide any technical proof that the display caused the internal camera corrosion identified by Ford. I have video evidence of the safety failure which the dealership refused to review. By denying this repair, High Desert Ford is knowingly leaving a vehicle on the road with a defect that increases the risk of a crash."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11720210February 24, 2026
SEAT BELTS
Recall remedy unavailable for 8+ months causing financial loss
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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