Ford Focus Complaints

22,326 consumer complaints on file.

#10114529March 23, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
MY 2001 FORD FOCUS IGNITION LOCKED UP, I LEFT WORK AND COULD NOT GET THE KEY IN TO START IT. AFTER SOME RESEARCH I HAVE FOUND OUT THAT IT HAPPENS TO A TON OF FORD FOCUSES, MAYBE YOU COULD GET A RECALL ON THIS BECAUSE IT IS COSTLY TO FIX AND KEEPS GOING BAD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115632March 23, 2005
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
AFTER STARTING THE VEHICLE CONSUMER SMELLED EXHAUST FUMES INSIDE/OUTSIDE THE VEHICLE. DEALERSHIP REPAIRED THE GAS RECIRCULATION VALVE (EGR) VALVE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115651March 23, 2005
AIR BAGS
VEHICLE WAS TRAVELING ON THE ROAD DURING INCLEMENT WEATHER WHEN ALL OF A SUDDEN THE DRIVER LOST CONTROL. THIS CAUSED THE VEHICLE TO FLIP OVER TWICE. UPON IMPACT, THE AIR BAGS DID NOT DEPLOY. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10114542March 23, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
THE IGNITION TUMBLER BROKE INSIDE. KEY WOULDN'T GO IN AT ALL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114556March 23, 2005
STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
I OWN A 2001 FORD FOCUS. THE IGNITION KEY TUMBLER HAS BEEN REPLACED TWICE IN THE LAST YEAR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111387March 23, 2005
AIR BAGS:FRONTAL
WHILE STOPPED AT A LIGHT THE FRONTAL AIR BAGS DEPLOYED INADVERTENTLY. THE DRIVER SUSTAINED THIRD DEGREE BURNS TO HER FACE, LIP, AND NECK AREA. THE CAUSE HAS YET TO BE DETERMINED. *JB *SC *JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10114358March 20, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION LOCK ON 2001 FORD FOCUS HAS FAILED THREE TIMES CAUSING EXPENSIVE REPAIR BILLS. FORD CALLS THIS A "KNOWN MALFUNCTION" BUT WILL NOT RECALL THE PART.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114363March 20, 2005
EQUIPMENT:ELECTRICAL, ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION SWITCH FAILURE 3 TIMES AT MILEAGES 41097, 60405, 75504. VEHICLE HAD TO BE TOWED EACH TIME. IGNITION SWITCH WAS DRILLED OUT AND REPLACED EACH TIME. IGNITION SWITCH BOUND UP AND WOULD NOT TURN WITH KEY INSERTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114338March 19, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
FOR THE EVENTS OF THE FINAL FAILURE; I WAS ATTEMPTING TO STOP AT A RED LIGHT THAT I DID NOT SEE AT FIRST. THOUGH I HAD PLENTY OF ROOM TO STOP MY VEHICLE BEFORE HITTING SOMEONE I WAS NOT ABLE TO STOP DUE TO THE BRAKES LOCKING UP. I HAD AT LEAST TWO AND A HALF CAR LENGHTS BETWEEN ME AND THE INTERSECTION. I BELIEVE AS A RESULT IN THE BRAKES LOCKING UP I WAS UNABLE TO STOP AND T-BONED ANOTHER CAR. MY CAR WAS TOTALLED. I HAVE HAD OTHER PROBLEMS WITH THE BRAKES LOCKING UP AND NOTHING WAS DONE TO REPAIR THE PROBLEM BECAUSE THE SERVICE PEOPLE COULD NOT DUPLICATE THE PROBLEM SO THEY DID NOT KNOW WHAT TO FIX. *AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10114348March 19, 2005
TIRES, TIRES:TREAD/BELT
MY FORD FOCUS ZTX HAS 4 FIRESTONE FIREHAWK GTA 02 P205/50R15 M+S 86H TIRES ON IT AND THE VEHICLE ONLY HAS 20,119 MILES ON IT. I ROTATED THE TIRES EVERY 6,000 MILES AS RECOMMENDED AND ON TH ELAST OIL CHANGE AND TIRE ROTATIN APPOINTMENT, THE FIRESTONE DEALER ADIVSED ME NOT TO ROTATE THE TIRES BECAUSE THEIR ARE DEFECTS IN THE TIRES AND THE REAR TIRES ROTATED TO THE FRONT WOULD CAUSE MORE ROAD NOISE. THE AUTO IS UNDER BUMPER TO BUMPER WARRANTY AND THE FORD DEALERSHIP WOULD NOT COVER THE TIRES BECAUSE THE SERVICE MANAGER SAID THEY DO NOT CARRY FIRESTONE TIRES ANYMORE EVEN THOUGH THESE WERE THE BRAND INSTALLED ON THE VEHICLE BY THE FACTORY. *A
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114281March 18, 2005
ELECTRICAL SYSTEM:IGNITION
FORD FOCUS IGNITION LOCKS FAIL AT VERY HIGH RATES. OUR'S FAILED FOR THE THIRD TIME THIS WEEK, STRANDING US AND REQUIRING A TOW. OUR FORD DEALER AGAIN CHARGED US MORE THAN $300.*AK THE WEB IS FULL OF REPORTS OF THESE FAILURES. SEARCH GOOGLE: FORD FOCUS IGNITION LOCK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115405March 18, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
KEY GOT STUCK IN IGNITION AND COULD NOT BE REMOVED UNLESS CONSUMER JIGGLED IT AROUND OR TOOK IT TO THE DEALER, WHO REMOVED THE KEY, BUT HAD NOT FIXED THE PROBLEM. TOOK VEHICLE TO THE DEALER MULTIPLE TIMES SINCE BEING PURCHASED FOR THE SAME PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115407March 18, 2005
SEAT BELTS:FRONT, AIR BAGS
DRIVER'S SEAT BELT BROKE AND DID NOT SECURE THE CONSUMER. ALSO, THE AIR BAGS DEPLOYED, BREAKING THE WINDSHIELD AFTER CONSUMER'S VEHICLE WAS REAR ENDED. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10114288March 18, 2005
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
IGNITION FAILED ON MY 01 FORD FOCUS. KEY WOULDN'T TURN. STEERING WHEEL WAS LOCKED UP. VEHICLE HAD TO BE TOWED. JUST OWNED THIS VEHICLE 2 WEEKS. A FEW DAYS BEFORE THIS INCIDENT I WAS BROKE DOWN DUE TO A DEFECTIVE FUEL PUMP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114267March 18, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION LOCK HAS FAILED FOR THE SECOND TIME, THIS TIME AT APPROXIMATELY 65000 MILES. I AM WITHOUT A CAR, AND MY WIFE IS 36 WEEKS PREGNANT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113283March 17, 2005
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
FORD FOCUS 2001 RECALL RECEIVED AFTER REPAIR OF FRONT COIL SPRING. *BF FORD ONLY REIMBURSED THE CONSUMER $150.00 OUT OF THE $470.00 THE CONSUMER PAID TO HAVE THE REPAIR WORK DONE. THE CONSUMER WANTS REIMBURSEMENT FOR THE STRUT AND THE DAMAGE RIM THAT THE COIL SPRING CAUSED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114213March 17, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION KEY SWITCH WILL SOMETIMES FAIL TO TURN AFTER THE KEY IS INSERTED. I HAVE CONTACTED THE DEALERSHIP AND WAS INFORMED THAT THIS IS A PROBLEM WITH THE FOCUS. THE SERVICE MANAGER INFORMED ME THAT THE PROBLEM WILL GET PROGRESSIVELY WORSE AND THAT THAT HE HAS HAD MANY PEOPLE HAVE TO HAVE THEIR VEHICLE TOWED BECAUSE OF THIS. HE ALSO SAID THAT FORD IS AWARE OF THE ISSUE BUT IS NOT REPAIRING THEM AND THAT IT IS A $250 REPAIR. HE STATED IT COULD HAPPEN WHEN THE CAR IS RUNNING AND THE KEY WILL NOT COME OUT, OR COULD CAUSE THE IGNITION NOT TO WORK AT ALL. I'VE OWNED MANY CARS. I'VE NEVER HAD THE IGITION KEY CYLINDER "WEAR OUT". *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114250March 17, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
I HAVE A 2001 FORD FOCUS, BOUGHT NEW FROM THE DEALERSHIP AND WITHIN THE LAST YEAR I HAVE HAD TO REPLACE THE IGNITION CYLINDER THREE TIMES. IN EACH OF THESE INSTANCES I HAVE HAD TO MISS CLASS BECAUSE MY KEY WILL NOT TURN AND START MY CAR. AT FIRST, I THOUGHT THE STEERING WHEEL WAS LOCKED, BUT THEN I REALIZED THAT THE KEY DOES NOT TURN AT ALL. ON EACH OCCASION I HAVE HAD MY CAR TOWED TO THE DEALERSHIP AND THEY REPLACE THE IGNITION LOCK CYLINDER. FORTUNATELY, THE SECOND AND THIRD TIMES IT WAS TAKEN CARE OF UNDER THE WARRANTY, BUT THE FIRST TIME I HAD TO PAY THE DEDUCTIBLE. THE SERVICE EMPLOYEE SAID THIS WAS A COMMON PROBLEM WITH THE FORD FOCUS AND IT SEEMS THAT THE KEY IS NOT LONG ENOUGH FOR THE IGNITION CYLINDER. HE SAID THAT IN ORDER TO FIX THE PROBLEM, HE WOULD HAVE GIVE ME NEW KEYS THAT FIT THE CYLINDER, AND THUS REPLACE ALL LOCKS (INCLUDING THE TRUNK). AT FIRST HE OFFERED TO DO THE REPAIRS FREE OF CHARGE, BUT SINCE THE MILEAGE IS OVER THE MANUFACTURER'S WARRANTY (STILL WITHIN THE EXTENDED WARRANTY), I WOULD HAVE TO PAY THE DEDUCTIBLE. I SHOULD NOT HAVE TO PAY FOR THE REPLACEMENT WHICH SHOULD HAVE BEEN PREVENTED BEFORE THE ASSEMBLY LINE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114159March 16, 2005
ENGINE AND ENGINE COOLING:ENGINE
I DRIVE A 2002 FORD FOCUS LX. I HAS APPOXIMATLEY 56,000 MILES. I HAD BROUGHT MY CAR TO THE DEALERSHIP TO HAVE BODY WORK DONE ON THE FENDER. I WAS TOLD THE THE REPAIRS WERE COMPLETE, AND I LEFT WITH MY CAR. I WAS DRIVING DOWN THE HIGHWAY, GOING FIFTY FIVE MPH, WHEN THE ENGINE LIGHT CAME ON AND THE ENGINE JUST STOPED. AFTER WE COASTED TO THE SHOULDER, WE PUSH-STARED THE CAR AND DROVE DIRECTLY BACK TO THE DEALERSHIP, WHO TOLD ME THAT THE CATALYTIC CONVERTER, AND FUEL INJECTOR LINES WERE BROKEN. THIS OCCURS IMMEDIATLEY AFTER I HAD BODY WORK DONE AT THE DEALERSHIP. IN FACT, IT WAS THE SAME HOUR OF THE SAME DAY I LEFT !! *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114177March 16, 2005
ENGINE AND ENGINE COOLING:ENGINE
(1)NONE (2)2000 FORD FOCUS W/ 55,000 MILES. ENGINE THREW A ROD ON MIDDLE OF HIGHWAY, ENGINE LOST POWER AND STEERING MESSED UP. ALMOST CAUSED ACCIDENT AT 60 MPH. 5 QUARTS OF OIL LEAKED OUT ONTO HIGHWAY (3)ENGINE HAD TO BE REPLACED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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