Ford Focus Complaints

22,326 consumer complaints on file.

#10117817June 24, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH, STEERING, AIR BAGS
CONSUMER WOULD BE UNABLE TO TURN THE KEY INSIDE THE IGNITION SWITCH. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK CONSUMER ADDS IGNITION IS STUCK WHEN ATTEMPTING TO START VEHICLE. BOTH REAR DOORS WILL NOT OPEN DUE TO VEHICLE NOT STARTING. CLOCK SPRING AND STEERING LOCK ASSEMBLY WERE REPLACED. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126331June 23, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
OVER A PERIOD OF TIME MY KEY WAS STICKING IN THE IGNITION MORE FREQUENTLY. IT THEN GOT TO THE POINT THAT I COULDNT GET THE KEY ALL THE WAY IN UNLESS I MESSED AROUND WITH THE STEERING WHEEL FOR A WHILE. ONCE I GOT THE KEY IN THERE WAS NO GUARANTEE THAT IT WOULD TURN SO I COULD START THE CAR. I EVENTUALLY ENDED UP LEAVING MY KEY IN THE IGNITION AND COVERING UP THE STEERING WHEEL BEFORE I GOT OUT OF MY CAR. I HAVE TWO KIDS, I CAN NOT AFFORD TO GET STUCK ANYWHERE.I TOOK MY CAR TO A REPAIR SHOP WHERE THE MECHANIC PROCEEDED TO TELL ME THAT THIS WAS THE 9TH FORD FOCUS THAT HE HAD REPAIRED THAT MONTH FOR THE SAME PROBLEM. "A CONSUMER HAD JUST PICKED ONE UP THIS MORNING AS A MATTER OF FACT", HE SAID.SO I HAD THE PROBLEM CORRECTED, HE HAD TO REPLACE A PART THAT WAS IN THE IGNITION. HE HAD TOLD ME THAT THE PIECE WAS LIKE A PUZZLE AND THAT WHEN THESE CARS WERE MADE THE MANUFACTURER HAD PUT THE WRONG SIZE IN. I DO NOT HAVE THE OLD PART, THE REPAIR CENTER KEPT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126404June 23, 2005
ELECTRICAL SYSTEM:IGNITION
DT: THE CONSUMER OWNS A 2000 FORD FOCUS. THE IGNITION LOCKS UP. FROM WHAT SHE HAS SEEN THIS IS A COMMON PROBLEM FOR THE FORD FOCUS. THE DEALERSHIP STATED THAT THERE WERE THREE OTHER VEHICLES THAT THEY ARE FIXING FOR THE SAME PROBLEM. THE MANUFACTURER STATED THAT THERE WAS NO OTHER COMPLAINTS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127918June 22, 2005
ELECTRICAL SYSTEM:IGNITION
AT 38000 MILES THE IGNITION CYLINDER IN THE CONSUMER'S 2001 FORD FOCUS FAILED. THE CONSUMER WAS UNABLE TO TURN THE KEY IN THE IGNITION. *JB *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126218June 22, 2005
POWER TRAIN:AXLE ASSEMBLY, ENGINE AND ENGINE COOLING:ENGINE
DT: THE VEHICLE WAS MAKING A THUMPING NOISE AT 35 MPH, STARTED OVER WEEKEND, THE ENGINE MOUNT CRACKED AND ENGINE DROPPED FROM THE VEHICLE WHILE IT WAS IN MOTION. WAS GOING 40 MPH, AND HAD ONLY 58,000. DEALER LOOKED AT IT ,AND SAID IT WASN'T UNDER RECALL. THE PRESSURE OF THE ENGINE BREAKING. ALSO BROKE THE AXLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126278June 22, 2005
ELECTRICAL SYSTEM:IGNITION
I'VE HAD THE CAR FOR OVER 3 YEARS NOW AND ALWAYS HAD PROBLEMS INSERTING THE KEY INTO THE IGNITION. ONE DAY, I DROVE THE CAR TO MY FRIEND'S HOUSE AND WAS READY TO LEAVE AND INSERTED THE KEY INTO THE IGNITION. THE KEY WOULD NOT GO INTO THE IGNITION AND THEREFORE, I WAS UNABLE TO TURN THE KEY. THE STEERING WHEEL WAS ALSO LOCKED. I HAD TO CALL A LOCKSMITH AND HE HAD TO DRILL INTO THE IGNITION TO REMOVE IT AND REPLACE IT WITH A NEW ONE. HE ALSO HAD TO PROGRAM A NEW KEY. THE LOCKSMITH TOLD ME THAT THIS IS A COMMON PROBLEM WITH THE FORD FOCUS. I AM SURPRISED THAT THERE HAS BEEN NO RECALL AS OF YET FOR THIS PROBLEM. I FEEL THAT FORD NEEDS TO TAKE RESPONSIBILITY FOR THEIR PRODUCT AND ISSUE A RECALL. WE AS CONSUMERS SHOULD NOT HAVE TO FOOT THE BILL FOR THIS PROBLEM. BY NOT SOLVING THIS ISSUE, THIS ALLOWS OTHERS TO BENEFIT FROM REPAIR COSTS TO THESE VEHICLES EVERYTIME THEY ARE STRANDED AND HAVE NO ONE ELSE TO TURN TO EXCEPT THE ONLY LOCKSMITH IN THE AREA WHO CAN CHARGE WHATEVER TO REPAIR THE IGNITION.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10126274June 22, 2005
AIR BAGS
WHILE DRIVING AT 55 MPH, A CAR SWERVED INTO MY LANE, CAUSING ME TO SWERVE TO AVOID HIM. I LOST CONTROL OF THE CAR AND STRUCK A CONCRETE DIVIDER WITH THE PASSENGER FRONT BUMBER, CAUSING THE CAR TO CLIMB UP THE DIVIDER, BACK DOWN, AND END UP FACING THE OTHER WAY ON THE HIGHWAY. THE AIRBAGS DID NOT DEPLOY, AT THAT TIME, BUT 10-15 MINUTES LATER WHEN I RE-ENTERED THE VEHICLE, I NOTICED THAT THE PASSENGER SIDE AIRBAG HAD DEPLOYED PARTIALLY. THE CAR WAS TOTALLED.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10126302June 22, 2005
UNKNOWN OR OTHER, LATCHES/LOCKS/LINKAGES, EQUIPMENT, EQUIPMENT:MECHANICAL
I WENT TO INSURT MY KEY INTO THE STARTED AND MY CAR WOULD NOT TURNOVER AFTER THE WRONG KEY WAS PARTLY INSURTED, I THOUGHT THAT THAT PATS SYSTEM TRIPPED, BUT AFTER RESEARCHING THE ISSUE FURTHER, I REALISED THAT NUMERIOUS PEOPLE AHVE BEEN HAVING THIS ISSUE WITH FORD FOCUSES, THAT THEIR IS A KNOW PROBLEM WITH THIS PART OF THE CAR, I AM GOING TO HAVE TO PAY 300 DOLLARS OR MORE TO FIX A KNOWN ISSUE FROM FORD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126013June 21, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DT: CALLER RECEIVED RECALL 05527 BUT DEALER DOESN'T HAVE THE PARTS. CALLER HAS NOT BEEN ABLE TO REACH MANUFACTURER. CALLER HAS 5 VEHICLES UNDER THE RECALL. THE VINS ARE [XXX], [XXX], [XXX], [XXX]. THESE ARE COMPANY VEHICLES ,ALL ARE FORD FOCUS CARS.*AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126025June 21, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DT: CONTACT STATES: THE DEALER FIRST SAID IT WAS THEIR RESPONSIBILITY TO FIX THE LATCH , AND THEN REVERSED THE DECISION. THE DEALER DID OFFER TO PROVIDE A RENTAL CAR, BUT HE REFUSED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126080June 21, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DT: A 4 DOOR VEHICLE, AND THE DOORS WILL NOT LATCH PROPERLY. IT HAS A BINGE CORD TO HOLD THE BACK DOORS CLOSED. THE FRONT DOORS SOMETIMES LATCH, AND AT OTHER TIMES THEY DO NOT. TOOK VEHICLE TO THE DEALER, AND THEY WILL ONLY FIX THE LATCHES IF CONSUMER PAYS FOR IT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126127June 21, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, SEAT BELTS:FRONT:RETRACTOR
DT:CONSUMER TOOK VEHICLE TO DEALER FOR REAR DOOR PROBLEMS. THE TWO REAR PASSENGER DOORS WERE FIXED AS PART OF RECALL. CONSUMER SAID THAT ON REAR DOOR ONE THE LATCHES BROKE,, AND IT WAS NOT PART OF THE RECALL. WHEN DRIVING ON THE ROAD THE REAR DOOR WILL COME OPEN. WHEN CLOSING THE REAR DOOR IT MUST BE SLAMMED SEVERAL TIMES BEFORE DOOR WILL STAY SHUT, AND EVEN THEN WHILE DRIVING IF VEHICLE WAS JARRED BY A BUMP OR HOLE, DOOR WILL STILL COME OPEN. ALSO, SEAT BELTS DO NOT WORK PROPERLY, THEY WILL NOT LATCH MOST THE TIME. BUT WHEN THEY DO LATCH THEY WILL NOT COME UNLATCHED TO RELEASE PASSENGER. DEALER SAID THAT CONSUMER MUST PAY TO HAVE SEAT BELTS REPAIRED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126145June 21, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
I HAVE A 2001 FORD FOCUS AND THE IGNITION SWITCHED LOCKED ON ME AND COSTS 500.00 AT THE DEALERSHIP TO GET IT FIXED. I ALSO HAVE A FORD TAURUS AND THE SAME THING HAPPENED BUT A REP AT THE DEALERSHIP RECOMMENDED THAT INSTEAD OF HAVING THEM TO FIX IT TO BUY THE PART (WHICH WAS ABOUT 70.00) AND HAVE SOMEONE ELSO TO PUT IT IN. THIS COST ABOUT 120.00 IN TOTAL. ALSO I HAD A WRECK IN THE FORD FOCOS AND IT SO HAPPENS THAT MY RENTAL CAR WAS A FORD FOCUS AND I DROVE IT FOR ABOUT 2 DAYS AND 1 DAY THE IGNITION LOCKED UP. I CALLED FORD AND THE REP LAUGHED AND SAID "OH YEAH THAT HAPPENS ALL THE TIME, WE ARE AWARE OF IT BUT THERES NOTHING WE CAN DO". I WAS STRANDED FOR 3 HOURS BECAUSE I HAD TO WAIT UNTIL A FLATBED WRECKER TRUCK WAS AVAILABLE, BECAUSE WHEN THE IGNITION SWITCH LOCKS SO DO THE WHEELS AND THEREFORE THE CAR CANNOT BE ROLLED. BUT ANYWAYS 3 OF THE SAME CARS ALL WERE LEMONS. THEY ALL PRODUCED THE SAME EXACT PROBLEMS, AND IT SEEMS AS IF I AM NOT THE ONLY PERSON WITH THIS PROBLEMS AND IT JUST SO HAPPENS THAT THEREIS NO RECALL FROM FORD FOR THIS ISSUE. BUT AS THEIR REP CONFIRMED THEY ARE AWARE OF THE SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119808June 20, 2005
VEHICLE SPEED CONTROL:CABLES
THE CONSUMER FOUND THAT RECENTLY A PROBLEM WITH HIS VEHICLE WHEN ACCELERATING IT DOESN'T SLOW DOWN ONCE THE CONSUMERS FOOT WAS OFF OF THE GAS. THE VEHICLE WAS IN AN ACCIDENT AND THE CONSUMER BELIEVED THAT THE ACCELERATION PROBLEM CONTRIBUTED TO THE ACCIDENT. WHEN THE VEHICLE WAS TAKEN TO THE DEALER HE WAS TOLD THERE WAS A RECALL ON THROTTLE CABLE. THEN HE WAS TOLD THAT THE VEHICLE WAS NOT RECALLED DUE TO THE VIN. THE CONSUMER STATED THAT THERE HAVE BEEN COMPLAINTS OF THIS PARTICULAR VEHICLE. *AK RECALL CAMPAIGN #00V302000. *SC *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10125597June 17, 2005
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
(1) MY CAR BEGAN SURGING, HESITATING, AND LOSING POWER. (2) MY CAR WILL SHUT OFF WITHOUT WARNING AT ANY TIME AND COULD CAUSE A TRAFFIC ACCIDENT. (3) THE FUEL PUMP WAS REPLACED AS PER RECALL AND NOW 16 MONTHS LATER MY CAR IS EXIBITING THE SAME SYMPTOMS AND FORD MOTOR COMPANY WILL NOT REPLACE THE FUEL PUMP AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10125651June 17, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
DT: THE OWNER HAD TO REPLACE THE IGNITION SWITCH THAT LOCKED UP TWICE IN LESS THAN ONE YEAR. THE KEY AND CYLINDER HAD TO BE DRILLED OUT, AND ALL PARTS REPLACED. THERE HAVE BEEN A COUPLE OF TIMES THAT THE KEY WOULD NOT TURN, BUT EVIDENTLY IT WOULD. THEN, ONE DAY THE KEY WOULD NOT TURN AT ALL, AND THE COLUMN HAD LOCKED UP. VEHICLE WAS THEN TOWED TO THE GARAGE. EVERYTHING HAS BEEN REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10125654June 17, 2005
LATCHES/LOCKS/LINKAGES
THREE OF THE WINDOWS FROM MY VEHICLE FELL. THE WINDOWS FELL IN THREE SEPERATE INCIDENTS. FIRST THE REAR PASSENGER WIDOW FELL AND ALMOST BROKE AND COULD HAVE CAUSED THE GLASS TO BREAK IN MY TWO-YEAR-OLD SON'S FACE. APPROXIMATELY TWO MONTHS LATER THE FRONT DRIVER SIDE WINDOW FELL, HITTING ME IN MY LEFT MIDDLE FINGER. LASTLY ABOUT TWO WEEKS AGO THE REAR PASSENGER SIDE WINDOW FELL WITH NO INCIDENT. I ONLY HAVE ONE WORKING WINDOW AND I AM AFFRAID THAT IF I HAVE A PASSENGER, THE WINDOW MIGHT BREAK AND CAUSE SEVERE DAMAGE. AT THIS MOMENT I HAVE NOT REPAIRED THE WINDOWS, BUT I WAS LOOKING FOR A RECALL FROM FORD. I HAVE ALSO NOTICED SEVERAL OTHER VEHICLES WITH THE SAME PROBLEMS. VEHICLE: 200 FORD FOCUS.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10125700June 17, 2005
SERVICE BRAKES, AIR:DISC:CALIPER, SERVICE BRAKES, AIR:DISC:ROTOR
3 MONTHS AFTER BUYING A 2004 FORD FOCUS LX, THE BRAKES AND CALIPERS HAD TO BE REPLACED. APPROXIMATELY, 3 MONTHS LATER AGAIN. THEN AGAIN 5 MONTHS LATER BUT YET TO INCLUDE MY ROTORS WERE DESTROYED. EVERYTIME I AHVE COMPLAINED THAT THIS SHOULDNT HAVE HAPPENED AND THE DEALERAHIP ACTED AS IF EVERYTHING WOULD BE OK. I WAS IN A SMALL ACCIDENT DURING THIS TIME BECAUSE MY BRAKES COMPLETLEY GAVE OUT. I WAS THE ONLY PERSON INVOLVED IN THIS ACCIDENT. MY FRONT BUMPER IS MESSED UP BECASUE OF THIS. ALL OF THESE PARTS HAVE BEEN REPLACED EVERYTIME!!I HAVE SPENT OVER 400.00 DOLLARS IN RENTALS AHVING TO DRIVE THEM WHILE MY CAR WAS BEING FIXED. IM SICK OF HAVING TO CONSTANTLY HAVE THE SAME PROBLEM CORRECTED. I DON'T KNOW WHAT ELSE TO DO. MY FRIEND DRIVES A FOCUS AND HAD THE SAME PROBLEMS. HERS WAS RETURNED IMMEDIATELY WHEN SHE FOUND OUT HOW MANY TIMES IT HAPPENED TO ME. I CANT RETURN MY VEHICLE UNTIL DAMAGES ARE FIXED, WHICH I DON'T FEEL IS MY PROBLEM. I WOULD NEVER RECCOMMEND THIS CAR, AND TRY NOT TO DRIVE IT IN FEAR IM GOING TO HURT MYSELF OR ANOTHER.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10125473June 16, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
I AM A COLLEGE STUDENT AND I HAVE A 2000 FORD FOCUS. THE STEERING WHEEL IS LOCKING AND I CAN'T START THE CAR. MY MOTHER, FATHER, BOYFRIEND AND I HAVE TRIED OVER AND OVER TURNING THE KEY AND THE STEERING WHEEL BUT IT DOES NOT WORK. THIS IS THE THIRD TIME THIS HAS HAPPENED AND MY CAR IS NO LONGER UNDER WARRANTY. THIS IS A MAJOR PROBLEM WITH THE FORD FOCUS AND SOMTHING NEEDS TO BE DONE, THE CAR NEEDS TO BE RECALLED. THIS IS VERY UNSAFE, AND THE DEALERSHIPS ARE NOT MUCH OF ANY HELP. PLEASEEEEEEEEEEE HELP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10125561June 16, 2005
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
FRONT PASSENGER SIDE COIL SPRING BROKE AND THE SHARP EDGE OF THE SPRING (CREATED BY THE BREAK) STUCK INTO MY TIRE CAUSING A FLAT. THE CAR CAME TO A GRINDING HAULT. I WAS TRAVELING AT ABOUT 5-10 MPH, TURNING DOWN A SIDE STREET. I HAD BEEN ON THE HIGHWAY 2 MINUTES EARLIER. IF THIS HAPPENED ON THE HIGHWAY IT WOULD HAVE BEEN VERY DANGEROUS PROBABLY RESULTING IN SERIOUS INJURY OR DEATH. WHEN I TALKED TO THE SERVICE TECH. AT MY LOCAL DEALER HE TOLD ME THAT IT WAS A RECALL ITEM BUT FORD DID NOT SEND OUT NOTICES AND THEY WERE FIXING THE PROBLEM CARS WHEN THEY COME IN BROKEN. THE LOCAL FORD DEALER REPLACED BOTH FRONT SPRINGS AND THE ONE TIRE THAT WAS DAMAGED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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