Ford Focus Complaints

22,326 consumer complaints on file.

#10145546December 18, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
MY 2001 FORD FOCUS IS EXPERIENCING A PROBLEM WITH THE IGNITION SWITCH LOCKING UP. THE KEY WILL NOT TURN AND THE STEERING WHEEL IS LOCKED. THIS IS NOT THE FIRST TIME IT HAS HAPPENED, HOWEVER, IT IS THE FIRST TIME I HAVE NOT BEEN ABLE TO CORRECT THE PROBLEM WITH A LITTLE COAXING. THE FIRST TIME IT HAPPENED I TOOK THE CAR TO THE FORD DEALERSHIP AND WAS TOLD THAT I WOULD HAVE TO PAY $300 AND THAT HE HAS AT LEAST 2 OF THE SAME CAR COME IN A WEEK WITH THE SAME PROBLEM. I TOLD HIM THANK YOU AND WENT HOME AND CALLED FORD, THEY TOLD ME THAT THEY WERE AWARE THAT THERE WAS A PROBLEM BUT I WOULD NEED TO GET IT CORRECTED ON MY OWN. I AM NOT SURE OF THE FIRST INCIDENT DATE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145547December 18, 2005
STEERING
WHEN STEERING TO THE RIGHT THE STEERING CATCHES THEN SUDDENLY RELEASES RESULTING IN TEMPORARY LOSS OF CONTROL. I HAVE SPOKEN WITH THE LOCAL FORD SERVICE DEPARTMENT ABOUT THIS ISSUE AND THEY TOLD ME IT WAS NOTHING TO WORRY ABOUT BUT MAY HAVE SOMETHING TO DO WITH THE POWER STEERING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145514December 17, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
KEY WILL NOT TURN IN THE IGNITION OF 2003 FOCUS. THE WHEEL IS NOW LOCKED AND I CAN'T DRIVE THE CAR. I'M PROBABLY GOING TO HAVE TO GET THIS TOWED AND PAY $200-$300 DOLLARS TO GET IT FIXED FOR WHAT SEEMS LIKE A SIMPLE PROBLEM AND I KNOW THIS HAPPENS TO MANY OTHER FOCUS OWNERS. THIS IS NOT ACCEPTABLE BECAUSE I'M 6 MONTHS PREGNANT AND MY SAFETY IS AT ISSUE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145278December 15, 2005
ELECTRICAL SYSTEM:IGNITION
SINCE I HAVE OWNED THE VEHICLE I HAVE HAD PROBLEMS WITH THE IGNITION. IT WOULD STICK AFTER I HAD REMOVED THE KEY, AND THE CHIME WOULD SOUND WHEN I OPENED THE DOOR. THEN STARTING ABOUT 2 OR 3 WEEKS AGO, MY HUSBAND ATTEMPTED TO PUT THE KEY IN AND IT WOULD NOT GO INTO THE IGNITION COMPLETELY. HE FINALLY WORKED IT IN AND WE HAD TROUBLE GETTING THE KEY OUT AND PUTTING IT BACK IN SINCE THAT DAY. THE INCIDENT THAT HAPPENED ON THIS DATE IS THAT THE KEY, EVEN THOUGH IT GOES ALL THE WAY INTO THE IGNITION, IT WILL NOT TURN THE CYLINDER. I CANNOT DRIVE MY CAR, AND IT MUST BE TOWED TO THE DEALERSHIP TO HAVE THE CYLINDER REPLACED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145398December 15, 2005
ELECTRICAL SYSTEM:IGNITION
KEY WILL NOT TURN IN IGNITION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145420December 15, 2005
SEAT BELTS:REAR/OTHER
DT: THE CONTACT STATED THE REAR SEAT BELT ON THE DRIVER'S SIDE LOCKED INTO POSITION WHILE SECURING A CHILD SAFETY SEAT. THE SEAT BELT FAILED TO RELEASE WHEN SHE TRIED TO UNLOCK IT. THE SEAT BELT HAD TO BE CUT TO GET THE CHILD OUT OF THE CHILD SAFETY SEAT. THE CHILD SUSTAINED MINOR INJURIES BECAUSE THE SEAT BELT KEPT GETTING TIGHTER. THERE HAD BEEN NO PRIOR PROBLEMS WITH THE SEAT BELT. THE VEHICLE HAS NOT BEEN INSPECTED BY THE DEALERSHIP, AND THE MANUFACTURER HAS NOT BEEN CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10145421December 15, 2005
ELECTRICAL SYSTEM:IGNITION
I HAVE OWNED A 2001 FORD FOCUS FOR THE PAST 4 PLUS YEARS. I PURCHASED THIS CAR NEW AND TODAY THE IGNITION ASSEMBLY BROKE. I LOOKED THIS UP ON THE INTERNET AND FOUND THAT FORD IS AWARE OF THIS PROBLEM BUT IS NOT DOING ANYTHING ABOUT IT. FOR A FACT THE PARTS PERSON AT BAYTOWN FORD EVEN STATED THAT THIS HAPPENS A LOT ON THE FOCUS AND THAT THE NEW PARTS HAVE BEEN FIXED. IT WILL COST BETWEEN 300 AND 600 DOLLARS TO GET THIS FIXED. I BROUGHT THIS CAR FOR THE SECURITY AND SAFETY IT OFFERED NOW BECAUSE FORD USED BAD PARTS I AM HAVING TO SUFFER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145156December 14, 2005
ENGINE AND ENGINE COOLING:ENGINE
FOR THE PAST 3 MONTHS I HAVE HAD A PROBLEM WITH THE ENGINE OF MY 2003 FORD FOCUS ZTS STALLING AND SOMETIMES CUTTING OFF COMPLETELY. THIS HAPPENS UNDER NORMAL DRIVING CONDITIONS AND HAPPENS INFREQUENTLY. IT IS VERY DANGEROUS BECAUSE THE CAR CAN SHUT OFF WHILE ATTEMPTING TO PULL OUT ACROSS TRAFFIC OR WHILE IN FAST-MOVING TRAFFIC LANES. I HAVE TAKEN THE CAR TO MY LOCAL FORD DEALER WHERE THEY HAVE EXPERIENCED THE PROBLEM FIRST-HAND BUT BEEN UNABLE TO FIX IT. IT HAS BEEN THERE A TOTAL OF 4 TIMES, AND THIS ONE WITH BE THE FIFTH. EVERY TIME THEY HAVE SEEMED TO ISOLATE THE PROBLEM BUT IT ALWAYS SEEMS TO RESURFACE WITHIN 48 HOURS. SO FAR, THE DEALER HAS REPLACED: OXYGEN SENSOR, FUEL PUMP, FUEL MODULATOR, AND A TRANSMISSION SENSOR. JIFFY LUBE HAS ALSO REPLACED THE FUEL FILTER. ALTHOUGH NONE OF THESE PARTS HAVE BEEN COVERED BY MY EXTENDED WARRANTY, THE DEALER HAS BEEN KIND ENOUGH TO COMPENSATE ME FOR APPROXIMATELY THE LAST THREE REPAIRS FROM THEM. THE CAR IS STILL NOT FIXED AND I PLAN TO TAKE IT BACK TODAY. I AM VERY FRUSTRATED BECAUSE THIS IS A CAR WITH 40,000 MILES ON IT AND RATED VERY GOOD BY CONSUMER REPORTS. I HAVE ALSO CHECKED SEVERAL ONLINE FORUMS AND PEOPLE ARE HAVING THE SAME PROBLEMS BUT NO ONE SEEMS TO KNOW HOW TO FIX IT. I FEEL LIKE I HAVE PURCHASED A "LEMON", BUT THE NC LAW DOES NOT APPLY SINCE I BOUGHT IT IN VIRGINIA. THE VIRGINIA LEMON LAW DOES NOT HELP EITHER BECAUSE IT APPLIES IF THE VEHICLE WAS SERVICED AT THE DEALER IT WAS ORIGINALLY PURCHASED. I ALSO FEEL LIKE THIS VEHICLE SHOULD BE PART OF A RECALL BUT FORD HAS FAILED TO ACKNOWLEDGE THE PROBLEM (THERE WAS A RECALL ON 2001 MODELS FOR THE SAME ISSUE). ANY HELP YOU COULD OFFER WOULD BE GREATLY APPRECIATED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145218December 14, 2005
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM, EXTERIOR LIGHTING:TURN SIGNAL
DT: CONTACT COMPLAINED ABOUT A FUEL INJECTION SYSTEM PROBLEM. WHEN THE CAR CAME TO A FULL STOP THE ENGINE TURNED OFF. AN INDEPENDENT MECHANIC ADVISED THE CONTACT TO TAKE THE CAR TO THE DEALER, WHICH SHE HAS NOT DONE. ADDITIONALLY, THE TURNING LIGHTS WERE NOT RETURNING TO THE ORIGINAL POSITION WHEN USED. SHE PURCHASED THE CAR FROM A FAMILY MEMBER. THEREFORE, SHE DID NOT KNOW THE DEALER'S NAME.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145222December 14, 2005
FUEL SYSTEM, GASOLINE:DELIVERY
DT: THE CONTACT STATES THERE IS AN NHTSA RECALL CAMPAIGN 03V482000 CONCERNING THE FILTER IN THE FUEL DELIVERY MODULE (FDM). THIS VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL, BUT IT IS NOT INCLUDED IN THE RECALL DUE TO VIN. THE VEHICLE HAS NOT BEEN REPAIRED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145224December 14, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
I BOUGHT A 2000 FORD FOCUS USED IN FEBRUARY 2005. ON DECEMBER 11, 2005 MY IGNITION CYLINDER WOULD NOT TURN FOR THE FIRST TIME. THE NEXT DAY I HAD TO BE TOWED HOME BECAUSE THE CAR WOULDN'T START. I TOOK IT TO A FORD DEALERSHIP AND HAD THE IGNITION CYLINDER REPLACED FOR $283. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145059December 13, 2005
ELECTRICAL SYSTEM:IGNITION
I WENT TO START MY CAR AND THE KEY WOULD NOT TURN OVER. THE IGNITION WAS LOCKED UP AND NOTHING I DID WOULD RELEASE IT. I TRY TO MOVE THAT STEERING WHEEL, STEP ON THE BRAKES, MOVE THE GEAR SHIFT, NOTHING. IT HAS DONE IT BEFORE BUT I WAS ABLE TO GET IT TO STEERING WHEEL TO MOVE AND THE CAR START. BUT NOT NOW. NOW IT IS BEING TOW TO GET IT FIX. I ALSO HAVE HAD PROBLEMS WITH THE RADIO NOT WORKING BECAUSE THE FRONT OF THE RADIO BECOMES WARPED. AND WILL NOT TOUCH THE PRONGS INSIDE THE RADIO. HAD IT REPLACE ONE TIME BEFORE AND NOW I BROUGHT ONE TO PUT IN THERE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145063December 13, 2005
ELECTRICAL SYSTEM:IGNITION
KEY KEEPS GETTING STUCK IN IGNITION, NOW THE KEY WON'T EVEN GO INTO THE IGNITION, WILL HAVE TO REPLACE (RIGHT BEFORE CHRISTMAS!) THE IGNITION SWITCH FOR $400, PLUS TOWING COSTS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145107December 13, 2005
SERVICE BRAKES, HYDRAULIC
IN APRIL I HAD MY 30,000 MILE MAINTENANCE CHECK-UP. AT THE END OF NOVEMBER MY SPEEDOMETER FAILED AND I TOOK MY CAR TO THE DEALERSHIP. I WAS TOLD I NEEDED MY BRAKE PADS REPLACED, WHICH I AGREED TO. THEY ALSO REPLACED MY ROTORS. WHEN I QUESTIONED THE DEALERSHIP WITH REGARD TO THE ROTOR WEAR, WHICH I COULD NOT UNDERSTAND SINCE I HAD THE CAR INSPECTED 3,000 MILES EARLIER AND THE BRAKES WERE FINE, I WAS TOLD THAT THIS KIND OF WEAR IS NORMAL ON THIS VEHICLE, AND TO EXPECT TO HAVE TO REPLACE MY PADS AND ROTORS EVERY 15,000 MILES. THIS PROBLEM IS A SAFETY HAZARD AND NEEDS TO BE RESOLVED. IN ADDITION, I FOUND OUT TODAY THAT THERE ARE TWO TSB'S (16685/17278) ADDRESSING THIS ISSUE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145004December 12, 2005
ELECTRICAL SYSTEM:IGNITION:MODULE
FORD FOCUS IGNITION WON'T TURN. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145028December 12, 2005
ELECTRICAL SYSTEM:IGNITION
2000 FORD FOCUS IGNITION PROBLEMS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145048December 12, 2005
SERVICE BRAKES, HYDRAULIC, STRUCTURE, ELECTRICAL SYSTEM:IGNITION, FUEL SYSTEM, GASOLINE
BRAKES WILL NOT WORK WHEN CAR FIRST DRIVEN IN MORNING. HAVE TO STAND ON THE BRAKES TO AVOID HITTING SOMEONE. FORD WILL NOT FIX THIS. THIS CAR IS EXTREMELY DANGEROUS ALONG WITH THE WATER LEAK, BAD IGNITION KEY TUMBLER AND POOR GAS MILEAGE. IT HAS BEEN ROTTEN FROM THE GET GO. NEEDS TO BE RECALLED! *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10144834December 9, 2005
POWER TRAIN
RT FRONT AXEL BROKE, CAR NOT DRIVABLE. CLICKING NOISE NOTICED ON LEFT TURNS 60 MILES PREVIOUS. BOOT COVER OVER RT FNT BEARING NOTED GAPING HOLE, METAL ATTACHMENT RING OFF AND DETACHED. AXEL BROKE AS BEING DELIVERED TO DEALER FOR REPAIR/FIX OF BOOT COVER. COVER HAD BEEN INSPECTED WHEN TIRES REPLACED BY DEALER 750 MILES PREVIOUSLY AND NO NOTED DEFECT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10144748December 8, 2005
ELECTRICAL SYSTEM:IGNITION
THE REPLACEMENT OF THE IGNITION ON MY 2000 FORD FOCUS SHOULD HAVE BEEN A RECALL. IT HAS LEFT ME STRANDED ON VARIOUS OCCASIONS. I HAD TO PAY OVER TWO HUNDRED DOLLARS TO CORRECT A MANUFACTURER FAILURE WITHIN THE IGNITION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10144805December 8, 2005
ELECTRICAL SYSTEM:IGNITION
MY KEY WOULD NO LONGER FIT IN THE IGNITION LEAVING THE CAR UNDRIVABLE WITH THE WHEELS LOCKED WHICH MADE TOWING NEAR IMPOSSIBLE. IN THE FIRST INSTANCE THE FORD SERVICE DEPARTMENT REPLACED THE IGNITION AND ADVISED ME I WAS STARTING MY CAR INCORRECTLY. THEY SAID I NEEDED TO FULLY DEPRESS THE KEY IN THE IGNITION BEFORE TURNING IT. IT IS NOT POSSIBLE TO DO OTHERWISE. 17 MONTHS LATER IT HAS FAILED AGAIN. THEY HAVE JUST REPLACED MY SECOND IGNITION IN 2 YEARS AND I WAS NOW TOLD THAT THIS IS NOT A FAULTY PART BUT DUE TO THE WEATHER IN NORTHEAST OHIO. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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