Ford Focus Complaints

22,326 consumer complaints on file.

#10153076March 18, 2006
PARKING BRAKE:INDICATOR LIGHT, POWER TRAIN:AUTOMATIC TRANSMISSION, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
MY CALIPERS HAVE FAILED TWICE ON MY 2003 FORD FOCUS SEDAN. I BOUGHT IT NEW IN 2004 AS A END OF MODEL YEAR AND HAVE LOTS OF BRAKE AND ACCELERATION ISSUES. MY BRAKE LIGHT COMES ON ALL THE TIME WHEN I AM DRIVING. THE CAR WON'T ACCELERATE AND MAKES A LOUD REVVING NOISE. I HAVE ABOUT 27K MILES ON IT AND THE CALIPERS FAILED AT 10K AND THE SECOND TIME AT 22K. IT WAS COVERED UNDER WARRANTY BUT THE FORD MECHANICS SAID THEY DIDN'T KNOW WHY IT HAS HAPPENED. SO THE REASON IT FAILS HAS NEVER BEEN REPAIRED BUT THEY REPLACE THE CALIPERS. HOW THEY HAVE FAILED TO REPAIR THE BRAKE LIGHTS FROM COMING ON WAS TO REPLACE THE PARKING BRAKE (BUT DIDN'T FIX THE PROBLEMS). THE BRAKES MAKE A SQUEALING METALLIC NOISE AND I WAS TOLD THAT WAS 'NORMAL' BY THE MECHANICS. AFTER BRINGING IT TO THE DEALERSHIP OVER 10 TIMES I WAS TOLD BY THE MECHANIC TO BRING MY PROBLEM TO FORD CO. WHEN I SAID THE CAR IS NOT SAFE AND THAT I WANT IT REPAIRED OR FOR THEM TO BUY IT BACK THEY SAID I WAS 'DOING' SOMETHING TO MAKE THE CALIPERS FAIL. I WAS ALSO TOLD THAT THEY WOULD NOT COVER IT UNDER THE WARRANTY! *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152939March 17, 2006
ELECTRICAL SYSTEM:IGNITION
THE IGNITION WON'T TURN SO THE VEHICLE WON'T START. IT LEFT ME STRANDED AT WORK AND NOW DOWN TO ONE CAR FOR ME AND MY WIFE. WE HAVE NOT BEEN ABLE TO REPAIR IT YET DUE TO THE COST OF A REPLACEMENT PART AND TO GET IT TOWED TO A SERVICE STATION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152961March 17, 2006
ELECTRICAL SYSTEM:IGNITION
I HAVE AN 03 FOCUS WITH JUST OVER 40K MILEAGE, AND NOT EVEN 3 YEARS OLD YET, JUST OUT OF WARRANTY. THIS MORNING I TRIED TO START THE CAR AND THE KEY CYLINDER TUMBLER WAS MECHANICALLY FROZEN AND THE CAR WOULD NOT START. I HAD THE CAR TOWED TO THE DEALERSHIP, PAYING $55.50. THE DEALERSHIP TOLD ME THEY WOULD HAVE TO DRILL OUT THE KEY CYLINDER AND REPLACE THE WHOLE UNIT SINCE THE TUMBLERS FROZE. THE DEALERSHIP ALSO MENTIONED THEY WERE AWARE OF THE SAME PROBLEM IN OTHER FOCUSES. I BELIEVE I SHOULD NOT HAVE TO PAY A DIME AND THAT THIS IS PURELY A MECHANICAL/WARRANTY/RECALL ISSUE. I DO NOT KNOW WHAT I WILL HAVE TO PAY FOR THIS, SINCE THE CAR IS STILL IN THE SHOP, BUT THEY SAID I WOULD BEAR A PARTIAL BURDEN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152970March 17, 2006
ELECTRICAL SYSTEM:WIRING
DT*: THE CONTACT STATED THE DEALER DETERMINED THE WIRE JACKETS ON THE WIRE HARNESS AT THE DECK LID, WORE AWAY AND RESULTED IN AN ELECTRICAL SHORT. IN ADDITION, THE LICENSE PLATE LIGHT BRACKET WITHIN THE DECK LID ALSO SHORTED OUT, DUE TO THE WIRES BEING BURNED. THERE IS AN NHTSA RECALL, # 00V411000 REGARDING THE ELECTRICAL SYSTEM/WIRING. THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153051March 17, 2006
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
MY PURPOSE IN SUBMITTING THIS LETTER IS TO NOTIFY THE NHTSA THAT THERE IS AN EMISSION PROBLEM WITH MY VEHICLE. THERE IS A PROBLEM WITH MY 2003 FORD FOCUS ZTW VEHICLE. EMISSIONS FROM THE ENGINE AREA ARE GETTING INTO THE PASSENGER AREA. THESE EMISSIONS ARE CAUSING ME RESPIRATORY PROBLEMS. I HAVE PROBLEMS BREATHING. TO MINIMIZE THE AFFECTS I HAVE TO DRIVE WITH MY MOON ROOF AND WINDOWS OPEN. I HAVE HAD THE EXHAUST SYSTEM CHECKED BY A NATIONAL FIRM AND THE MECHANIC SAID THE SYSTEM WAS OKAY. THERE WERE NO LEAKS. I HAVE BROUGHT MY CAR TO MY LOCAL FORD DEALER THREE TIMES AND THEIR MECHANICS COULD NOT FIND THE PROBLEM. SOMETHING IS WRONG WITH THIS VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152901March 16, 2006
ELECTRICAL SYSTEM:IGNITION
WHEN I TRIED TO START MY FORD FOCUS 2001 ZX3 CAR AFTER LEAVING THE POST OFFICE, THE KEY WOULD NOT TURN IN THE IGNITION. I EVENTUALLY FOUND A LOCKSMITH WHO REPLACED THE IGNITION LOCK KEY CYLINDER AT A COST TO ME OF $189.00. WHEN I CALLED FORD MOTOR CO. THEY HAD NO RECORD OF RECALLS FOR THIS PROBLEM BUT AFTER SEARCHING ONLINE I FOUND THAT MANY PEOPLE HAVE HAD THE SAME PROBLEM WITH THE SAME RESPONSE FROM FORD. I FEEL THAT AN INVESTIGATION SHOULD BE OPENED INTO THIS WITH ACTION ALONG THE LINES OF CUSTOMER REIMBURSEMENT FOR OUT OF POCKET EXPENSES TO US. THIS IS AND HAS BEEN AN ONGOING PROBLEM WITH FORD FOCUS CARS. EVEN THE LOCKSMITH WAS AWARE OF THIS PROBLEM. FORD'S RESPONSE IS NO RESPONSE AND NOT AN ACCEPTABLE ONE. THANK YOU. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152912March 16, 2006
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL, EQUIPMENT
I HAVE TO REPLACED 02 SENSORS 3 TIMES IN LESS THAN 50000 MILES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152741March 15, 2006
ELECTRICAL SYSTEM:IGNITION
I BOUGHT MY FORD FOCUS WITH 19 MILES ON IT IN JUNE OF 2000 FROM THE TIME I BOUGHT IT I HAD ISSUES WITH THE KEY GETTING STUCK IN THE IGNITION OR FAILING TO TURN, OR REQUIRING EXCESSIVE PRESSURE TO GET IT TO TURN. AFTER MANY MINUTES OF WORK I WAS GENERALLY ABLE TO FORCE THE IGNITION TO TURN. EVENTUALLY I COULD NO LONGER FORCE THE SYSTEM TO WORK. I HAVE ASKED SEVERAL DEALERSHIPS ABOUT THIS ISSUE AND THEY STATE IT IS A KNOWN PROBLEM BUT FORD DOES NOT ACKNOWLEDGE RESPONSIBILITY. TO REPAIR THIS ISSUE I MUST HAVE THE CAR TOWED TO THE DEALERSHIP AND HAVE THE IGNITION REPLACED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152743March 15, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:SHOES/LININGS
DT*: THE CONTACT STATED WHILE DRIVING 40 MPH, THERE WAS A LOUD POPPING NOISE AND LOSS OF BRAKE POWER. THE CONTACT DOWN SHIFTED THE TRANSMISSION TO STOP THE VEHICLE, AND NOTICED BRAKE FLUID LEAKING FROM THE REAR DRIVER SIDE WHEEL. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT REPAIR SHOP, WHERE IT WAS DETERMINED THE REAR BRAKE SHOE BROKE AND SEVERED THE BRAKE LINE. THE REAR WHEEL BEARINGS, BRAKE LINES, SHOES, AND CYLINDERS WERE REPLACED. THE REAR BRAKE DRUMS WERE RESURFACED. THE MANUFACTURER WAS ALERTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152822March 15, 2006
ELECTRICAL SYSTEM:IGNITION
IGNITION LOCKING UP. KEY WILL NOT TURN OR STEERING UNLOCK. THIS IS SECOND TIME I HAVE HAD TO REPLACE IT. ITS A 2003 FORD FOCUS SEDAN. IT HAS OVER 60K MILES SO NO WARRANTY. THE ENTIRE IGNITION HAS TO BE REPLACED. THE CAR HAS TO BE TOWED IN. THE SIDE BAR IN THE IGNITION FAILS LOCKING IT UP. IT WILL LEAVE YOU STRANDED WITH NO WARNING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152659March 14, 2006
FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING:ENGINE
DT*: THE CONTACT STATED WHILE DRIVING AT ANY SPEED AND WITHOUT WARNING THE VEHICLE STALLS. AFTER ONE HOUR THE VEHICLE RESTARTS. THE DEALER REPLACED THE FUEL PUMP, FUEL FILTER, CAM, OXYGEN SENSOR, FUEL SENSOR, FUEL LINE, COIL TECH, AND VACUUM HOSE; HOWEVER THIS DID NOT REMEDY THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152672March 14, 2006
SUSPENSION, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT*: THE CONTACT STATED WHILE DRIVING 15 MPH AROUND A SHARP CURVE, THE BRAKES FAILED. ALSO, THERE WAS A LOSS OF STEERING CONTROL WHICH RESULTED IN THE VEHICLE RUNNING ONTO A SIDEWALK. THE VEHICLE WAS TOWED TO A DEALERSHIP, WHERE IT WAS DETERMINED THE STEERING AND THE BRAKES WERE NOT DEFECTIVE. THE DEALERSHIP FURTHER DETERMINED THE BALL JOINTS WERE FRACTURED AS A RESULT OF THE ACCIDENT AND NEEDED TO BE REPLACED. THE CONTACT BELIEVED BALL JOINT FAILURE LED TO THE ACCIDENT. REPAIRS WERE MADE TO FRONT AND REAR SUSPENSION, AS WELL AS A WHEEL ALIGNMENT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152724March 14, 2006
ELECTRICAL SYSTEM
OUR FORD FOCUS HAS BEEN NOTHING BUT PROBLEM SINCE WE BOUGHT THE THING. THE WIRING WAS SHOT ABOUT 4 MONTHS IN, AND WE COULD NO LONGER USE THE ELECTRONIC LOCKS, OR TRUNK OPENER. HOWEVER, THE LATEST PROBLEM WOULD BE THE IGNITION. I WAS GETTING GAS WHEN I WENT TO PUT THE KEY IN THE IGNITION AND IT WAS STUCK. LUCKILY, AFTER A BRIEF PANICK ATTACK I MANAGED TO GET IT TO START. TODAY, UNFORTUNATELY WE WEREN'T SO LUCKY, AND THE STEERING WHEEL, BRAKE PEDAL AND IGNITION ARE ALL FROZEN AND ARE UNABLE TO START THE CAR. I NOW HAVE NO VEHICLE FOR WORK TOMORROW MORNING, AND AM FURIOUS WITH THIS UNRELIABLE VEHICLE. SOMEONE MUST DO SOMETHING ABOUT THIS! *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154078March 13, 2006
AIR BAGS:FRONTAL
CONSUMER 2005 FOCUS AIR BAGS FAILED DURING FRONTAL COLLISION. *TS ***NAR*** THE CONSUMER STATED HE AND HIS FAMILY WERE INJURED, BUT DID NOT STATE HOW MANY. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10152591March 13, 2006
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
DT*: THE CONTACT STATED THE SEAT HEATER BURNED THROUGH THE FABRIC ON THE DRIVER SEAT. THE CONTACT NOTICED BURN MARKS ON WIFE'S WHITE WINTER COAT. RECENTLY, WHILE DOING SPRING CLEANING ON THE INTERIOR OF THE VEHICLE NOTICED A BURN MARK ON THE DRIVER'S SIDCE SEAT THAT MATCHEDC THE VERY SAME LOCATION OF CONTACT'S WIFE COAT. WILL BE MAKING AN APPOINTMENT WITH THE DEALERSHIP FOR REPLACEMENT OF SEAT HEATER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152381March 10, 2006
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
2001 FORD FOCUS ENGINE STALLING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152384March 10, 2006
UNKNOWN OR OTHER
FORD OF OCALA SOLD ME A BIO HAZARD CAR THAT HAS RUINED MY LIFE, MY HEALTH, MY FINANCES, AND POSSIBLY MY FUTURE. THEY REFUSED TO DO ANYTHING, EVER, KNOWING I WAS BEATEN DOWN, SICK AND FORCED INTO DEBT FROM THE LOSSES THIS CAR CAUSED ME. THEY KNEW I COULD NOT AFFORD AN ATTORNEY, SO THEY, AND THE ATTORNEY GENERAL AND THE FLORIDA GOVERNOR ALL JUST TREATED MY ISSUE AS UNIMPORTANT... BLEW ME OFF. THIS INCLUDES FORD CUSTOMER CARE AND FORD BOARD OF DIRECTORS AS WELL. WWW.DONOTTRUSTFORD.OCATCH.COM (0 BEFORE CATCH IZ A ZERO) TELLS THE STORY, CLEARLY. *JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10152203March 8, 2006
POWER TRAIN:CLUTCH ASSEMBLY
FAILING CLUTCH MASTER CYLINDER. THIS IS NOT A PART THAT HAS A RECOMMENDED REPLACEMENT TERM. THIS PART HAS FAILED PRIOR TO THE TUNE UP MILEAGE. IT FAILED LESS THAN 2K MILES OUT OF WARRANTY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152101March 7, 2006
AIR BAGS
ABOUT TWO WEEKS AGO, MY DAUGHTER WAS INVOLVED IN AN ACCIDENT WHILE DRIVING HER FORD FOCUS. SHE SMASHED THE CAR INTO A CEMENT BARRIER, SPUN AROUND AND SMASHED THE BACK OF THE CAR INTO THE BARRIER AND THEN SPUN AROUND AGAIN AND SMASHED THE FRONT INTO THE BARRIER AGAIN. THE CAR IS CONSIDERED TOTALED BY THE INSURER. THIS FORD FOCUS IS EQUIPPED WITH AIR BAGS. THESE AIR BAGS DID NOT DEPLOY. FORTUNATELY, MY DAUGHTER AND HER PASSENGER WERE NOT SERIOUSLY HURT. I AM CONCERNED ABOUT THE AIR BAGS NOT WORKING. *NM
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10151986March 6, 2006
VEHICLE SPEED CONTROL
DT*: THE CONTACT STATED WHILE SLOWING DOWN AT TEN MPH AND PUTTING THE VEHICLE IN NEUTRAL THE RPM'S DROP TO 500. THIS CAUSES THE VEHICLE TO STALL OR SPUTTER INTERMITTENTLY. THE DEALER CAN NOT DUPLICATE THE PROBLEM AND NO REPAIRS HAVE BEEN MADE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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