Ford Focus Complaints

22,326 consumer complaints on file.

#10166139August 21, 2006
ELECTRICAL SYSTEM:IGNITION:MODULE
DT*: THE CONTACT STATED WHILE ATTEMPTING TO START THE ENGINE, THE KEYS WOULD NOT FIT INTO THE IGNITION. THE VEHICLE WAS TOWED TO A DEALER WHO DETERMINED THE IGNITION MODULE NEEDED REPLACED. THE MANUFACTURER WAS ALERTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166047August 20, 2006
ENGINE AND ENGINE COOLING:ENGINE
AT 88,000 MILES MY FOCUS STARTED LOSING POWER AND CUTTING OFF COMPLETELY. IT WOULD START BACK UP WHEN CRANKED. THE DEALERSHIP (WAY BROTHERS) WOULD ALWAYS SAY ITS NOT DOING IT NOW OR WE CAN'T FIND ANYTHING WRONG WITH IT. AFTER TAKING IT BACK SEVERAL TIMES WITH THE SAME RESULTS IT STARTED KNOCKING AND CUT OFF COMPLETELY. THE DEALERSHIP TOLD ME IT WOULD COST 3500-4000 TO FIX (THAT'S WITHOUT KNOWING EXACTLY WHAT WAS WRONG WITH THE ENGINE) I HAD ANOTHER ENGINE INSTALLED AND IT DROVE FINE FOR A YEAR AND STARTED DOING THE SAME THING (LOSING POWER AND CUTTING OFF) THE DEALERSHIP TOLD ME THE SAME THING (CAN'T FIND ANYTHING WRONG) NOW IT IS KNOCKING AND SMOKING FROM THE PIPE LEADING TO THE MANIFOLD. THIS IS MY SECOND ENGINE WHAT IS THE PROBLEM WITH 2000 FOCUS OR IS IT ALL FOCUS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166069August 20, 2006
ELECTRICAL SYSTEM:IGNITION
MY PROBLEM IS WITH MY 2002 FORD FOCUS. THE IGNITION AND STEERING WHEEL CONSTANTLY LOCK UP AND MAKE IT IMPOSSIBLE TO START THE CAR. THIS HAS BEEN HAPPENING FREQUENTLY FOR THE PAST 4 MONTHS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166070August 20, 2006
STEERING
WHILE DRIVING, THE STEERING SYSTEM BECAME DIFFICULT TO CONTROL, WHICH RESULTED IN AN SEVERE ACCIDENT. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10165997August 19, 2006
SUSPENSION, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
EARLY ON I HAD ISSUES WITH STALLING BUT JUST THOUGHT IT TO BE WEIRD FOR THE CAR WOULD TURN BACK ON..WOULD POWER DOWN WHILE DRIVING THEN I COULD START IT OVER AGAIN. WASN'T UNTIL RECENTLY IT BECAME AN ISSUE THAT WORRIED ME WHEN I WAS ON A TRIP AND IT DID IT 3 TIMES IN A ROW AND IT WOULDN'T START ON THE SECOND TIME BUT THEN DID ON THE THIRD TRY. I HAD BEEN PULLING OUT INTO HEAVY TRAFFIC WHEN CAR JUST DIED.. EVERYTHING WENT DEAD. TONIGHT MY ENGINE LIGHT CAME ON AND I STARTED SEARCHING THE NET LOOKING FOR REASONS WHY WHEN I CAME ACROSS THE STALLING ISSUES WITH THE FORD FOCUS 2000. I HAVE ALSO ENCOUNTERED MULTIPLE PROBLEMS WITH THE CAR OVER THE YEARS AND UNTIL RECENTLY HAVE STAYED UNDER 50,000 MILES. I ALSO HAD THE LOCKING OF THE IGNITION WHICH WAS REPLACED BY THE DEALING BUT LAST TIME I TOOK THE CAR IN FOR THE REAR BEARINGS THEY TOLD ME MY CAR WAS NOT ONE OF THE 21 STATES IT HAD ISSUES WITH. I SEE THEY HAVE NOW INCLUDED THAT TO GO INTO ALL 50 STATES. AT THIS POINT I AM REALLY SCARED TO DRIVE THIS CAR ANYMORE AND WAS JUST GETTING READY TO DO AN OUT OF STATE DRIVE WHICH I AM PUTTING ON HOLD. I'VE HAD OTHER ISSUES THAT ARE NOTHING COMPARED TO THE CAR STALLING OUT IN TRAFFIC.. IT JUST STOPS.. STEERING FREEZES BRAKES LOCK.. ITS A MESS AND A DANGER TO MY CHILD'S LIFE AND MINE. THE LATEST PROBLEM OF STALLING PLUS THE GAS PRESSURE SEEMS TO BE AN ISSUE.. I PRESS ON THE GAS AND IT SEEMS TO SPUTTER AS IF THE CAR WASN'T GETTING ENOUGH GAS AND ALMOST DIES.. I THOUGHT MAYBE MY CLUTCH WAS GOING OUT BUT THAT DOESN'T SEEM TO BE THE CASE. IT HAS NOT BEEN A CAUSE OF AN ACCIDENT THANK GOODNESS BUT HAVE COME VERY CLOSE. THIS IS A DANGER TO OTHER DRIVERS AND TO MYSELF. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166032August 19, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION SWITCH ON MY 2001 FORD FOCUS LOCKED. UNABLE TO PUT KEY ALL THE WAY INTO IGNITION SWITCH. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165907August 18, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH
DT*: THE CONTACT STATED THE KEY BECAME STUCK IN THE IGNITION ON SEVERAL OCCASIONS. THE KEY WAS ABLE TO BE TURNED, HOWEVER IT WAS NOT REMOVABLE. THE VEHICLE WAS TAKEN TO A SERVICE DEALER ON SEVERAL OCCASIONS, WHERE THE IGNITION SWITCH WAS REPLACED TWICE. THE PROBLEM WAS NOT CORRECTED, AND THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165940August 18, 2006
ELECTRICAL SYSTEM:IGNITION:MODULE
IGNITION CYLINDER FORD FOCUS LX 2001 93,980 MILES LIKE SO MANY OTHER COMPLAINTS I HAVE READ ON THE INTERNET. INSERT KEY - IGNITION LOCKSUP YOU'RE STRANDED AND HAVE TO CALL A TOW TRUCK. COST FOR REPAIR BY FORD DEALERSHIP $489.20. WHEN WE FIRST STARTED NOTICING IGNITION PROBLEM - WE CALLED FORD TO GET A PRICE ON THE PART AS MY HUSBAND WAS GOING TO REPLACE HIMSELF. WAS TOLD BY PARTS GAL THAT HE COULD NOT PERFORM THIS HIMSELF - IT'S NOT LIKE THE OLD DAYS - THERE ARE NOW SPECIAL INSTRUCTIONS REGARDING THE WIRING AND INSULATION IT HAS TO BE DONE BY FORD. ABOUT A WEEK LATER THE IGNITION WAS COMPLETELY LOCKED WE HAD NO CHOICE BUT TO CALL TOW TRUCK AND TAKE TO FORD. TOW TRUCK DRIVER INFORMS US THIS IS COMMON DEFECT WITH ALL 2001-2006 FORD FOCUS AND TEMPOS. BEFORE WE HAD IT TOWED MY HUSBAND THOUGHT MAYBE THE KEY WAS JUST WORN OUT - FORD SAID THE KEY DID LOOK WORN AND THE KEY DID NEED REPLACING BUT IT HAD TO BE DONE SPECIAL BECAUSE KEY CONTAINS A CHIP AND IT TAKES SPECIAL PROGRAMMING - KEY COST $35.00 P/KEY LABOR WOULD COST $50.00 - WE DECIDED TO GO AHEAD AND HAVE IT TOWED IN CASE THIS WASN'T THE PROBLEM. (DON'T WANT TO BE THROWING AWAY MONEY) NEXT DAY I CONFRONTED FORD MECHANIC ABOUT THIS BEING A KNOWN CYLINDER DEFECT AND ASKED WHY IT WASN'T A RECALL - MECHANIC SAYS HE AGREES IT SHOULD BE A RECALL - BUT INSTEAD IT WAS A TSB TELLING TECHS HOW TO FIX AND TO MY HORROR FIX IT WITH ANOTHER IDENTICAL FAULTY PART. I ASKED IF THERE WAS SPECIAL PRICING SINCE IT WAS FORD'S FAULT. ANSWER NO. ASKED IF NEW KEYS WERE INCLUDED IN PRICE - ANSWER NO. I ASKED IF PROBLEM COULD REAPPEAR. ANSWER YES. IMAGINE IF MY DAUGHTER OR I WERE OUT IN THE MIDDLE OF NO WHERE OR ON A ROAD TRIP - WHAT COULD HAVE HAPPENED OR THE EXPENSE FOR TOWING. I AM SCARED TO DRIVE IT OUT OF TOWN NOW AND I AM HORRIFIED THAT I HAD TO PAY OUT OF POCKET $489.20 FOR A KNOWN DEFECT THAT WILL MORE THAN LIKELY HAPPEN AGAIN AND AGAIN. WHY IS FORD FIXING THE PROBLEM WITH ANOTHER FAULTY PART -RIP OFF SCAM? *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165945August 18, 2006
ELECTRICAL SYSTEM:IGNITION
STEERING COLUMN WILL NOT UNLOCK. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165981August 18, 2006
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
DT*: THE CONTACT STATED THE VEHICLE WOULD NOT START ON THREE DIFFERENT OCCASIONS. A NEW BATTERY WAS INSTALLED BUT THE PROBLEM PERSISTED. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHO DETERMINED THE BATTERY CONNECTOR CABLE TO THE MOTOR WAS THE SOURCE OF THE PROBLEM AND A NEW CONNECTOR WAS INSTALLED. THE CONTACT WAS AWARE OF RECALL #02V288000, PERTAINING TO THE ELECTRICAL SYSTEM:BATTERY:CABLES WHICH DESCRIBED THE VEHICLE'S ELECTRICAL DEFECT. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. UPDATED 8/31/2006 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165889August 17, 2006
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
BOTH REAR WINDOWS STOPPED WORKING, GETTING STUCK ALL THE WAY DOWN, LEADING TO AN UNSAFE ENVIRONMENT FOR SMALL CHILDREN OR ANIMALS. REAR DRIVER WINDOW FAILED IN MAY 2006 AND WAS REPAIRED BY A FORD DEALERSHIP. REAR PASSENGER WINDOW FAILED AUGUST 17, 2006. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165678August 16, 2006
ELECTRICAL SYSTEM:IGNITION
DT*: THE CONTACT STATED THE VEHICLES IGNITION SHUTS DOWN AND THE VEHICLE CAN NOT BE SHUT OFF. THE PROBLEM OCCURRED ONE TIME AND THE DEALER WAS UNABLE TO RESOLVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165697August 16, 2006
ELECTRICAL SYSTEM
DT*: THE CONTACT STATED THE VEHICLE HAD PROBLEMS WITH THE ELECTRICAL SYSTEM WHILE DRIVING 35 MPH. THE VEHICLE STOPPED AND COULD NOT BE RESTARTED AFTER NUMEROUS ATTEMPTS, NEITHER THE AIR CONDITIONER NOR THE POWER WINDOWS WORKED. THE VEHICLE WAS TAKEN TO THE DEALERSHIP SEVERAL TIMES BUT COULD NOT DUPLICATE THE PROBLEM. THE CONTACT EXPRESSED THAT THE ELECTRICAL PROBLEM WAS GETTING WORSE BECAUSE THE VEHICLE WAS NOT GETTING THE NECESSARY POWER AND BECAME SLOWER. THERE WAS NOT A REGULAR RESPONSE WHEN THE GAS PEDAL WAS DEPRESSED HARD.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165880August 16, 2006
ELECTRICAL SYSTEM:IGNITION
2000 FORD FOCUS KEY WOULD NOT TURN INTO LOCK POSITION. UPON INSPECTION MECHANIC DETERMINED THE LOCK CYLINDER NEEDED TO BE REPLACED. THE LOCK CYLINDER HAS BEEN REPLACED TWICE. *KB *NM***NAR***
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165630August 16, 2006
ELECTRICAL SYSTEM:IGNITION
2002 FORD FOCUS, THE VEHICLES IGNITION CYLINDER WILL NOT TURN. I CAN PLACE THE KEY IN THE IGNITION BUT IT WILL NOT TURN TO START THE VEHICLE. THIS HAPPENED THREE OR FOUR TIMES BUT I WAS ABLE TO GET THE KEY TO TURN, BUT THIS TIME I COULDN'T AND I AM TOWING IT TO THE DEALER TO HAVE THE IGNITION CYLINDER REPLACED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165636August 16, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, ELECTRICAL SYSTEM
WHILE DRIVING IN THE EARLY MORNING OR EVENNGS I NOTICE THAT THE ABS LIGHT AND BATTERY LIGHT GLOW ON. THEY COME ON AND GO OFF. LAST EVENING THE CAR WAS SITTING IN MY DRIVEWAY WITH THE DOORS LOCKED AND WINDOWS UP. THE DOME LIGHT CAME ON AND WENT OFF SEVERAL TIMES. I LOOKED INTO THE CAR AND FOUND THAT THE OIL LIGHT AND THE DOOR AJAR LIGHT WERE ON WHEN THE DOME LIGHT WAS OFF. ALSO, WHEN THE DOOR AJAR AND OIL LIGHT ARE ON, THE WIRELESS REMOTES DO NOT WORK. I HAVE TAKEN THE VEHICLE IN FOR THE ABS AND BATTERY LIGHT 2 TIMES WITH NO RESOLVE. I TOOK THE VEHICLE IN FOR SERVICE TODAY WITH VIDEO OF THE DOME LIGHT, OIL LIGHT, AND THE DOOR AJAR LIGHT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165538August 15, 2006
SUSPENSION:REAR
DT*: THE CONTACT STATED WHILE THE VEHICLE WAS DRIVEN AT AN UNDISCLOSED FREEWAY SPEED, THE REAR PASSENGER TIRE BECAME WOBBLY. THE VEHICLE BECAME HARD TO CONTROL, AND WAS PULLED OVER TO THE SIDE OF THE ROAD. THE DRIVER CONTINUED TO DRIVE ON THE SIDE OF THE FREEWAY TO THE RESIDENCE. ONCE THE VEHICLE WAS AT THE RESIDENCE, THE CONTACT JACKED UP THE VEHICLE AND NOTICED A BROKEN WELD IN THE REAR AND THE TIRE WAS BEING HELD ON WITH THE A-ARM. THE VEHICLE WAS TOWED THE DEALERSHIP, BUT WAS NOT INSPECTED. THE MANUFACTURER WAS ALERTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165545August 15, 2006
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DOOR HANDLES ON BOTH FRONT DOOR FAILED AND DO NOT OPEN THE CAR DOORS. FAILED WITHIN 2 WEEKS OF EACH OTHER. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165598August 15, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH
THE IGNITION ON MY 2002 FORD FOCUS WITH 60,000 MILES LOCKED UP WHEN I PUT THE KEY IN. WHAT I THOUGHT WOULD BE A FAST TRIP INTO THE POST OFFICE LEAD TO A SIX HOUR EVENT OF TRYING TO GET MY CAR STARTED, CALLING FORD, AND AAA., TO MAKE MATTERS WORSE IT WAS DURING A THUNDERSTORM. AFTER SIX HOURS MY CAR WAS TOWED TO A LOCAL MECHANIC WHERE THE IGNITION WAS WORKED ON FOR A COSTLY PRICE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165361August 13, 2006
EQUIPMENT:APPLIANCE:AIR CONDITIONER, ELECTRICAL SYSTEM
I WAS DRIVING MY 2001 FORD FOCUS IN THE LEFT LANE OF A 2 LANE HIGHWAY AT ABOUT 40 MPH WHEN I TURNED THE AC ON AND THE CAR JUST STOPPED. I TOOK IT TO A GARAGE AND THEY TOLD ME I NEEDED A NEW COMPRESSOR WHICH WOULD COST 1000 DOLLARS..I FOUND A GARAGE THAT WOULD DO IT FOR LESS USING A USED ONE...MY PROBLEM WAS THIS WOULD HAPPEN EVERY TIME I TURNED THE AIR OR THE DEFROSTER ON. I WAS AFRAID I WOULD CAUSE AN ACCIDENT..AND AM STILL AFRAID TODAY WHEN I DRIVE IT FAR..WONDERING IF IT WILL STALL OUT AT HIGH SPEED AGAIN AND CAUSE ME TO HAVE AN ACCIDENT. I ALSO HAVE HAD PROBLEMS WITH THE KEY JAMMING AND NOT TURNING AND MY NEWEST PROBLEM IS I STOPPED FOR GAS AND WHEN I TRIED TO START IT ALL I GOT WAS A CLICKING SOUND.. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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