Ford Focus Complaints

22,326 consumer complaints on file.

#10225877April 28, 2008
ELECTRICAL SYSTEM
2000 FORD FOCUS IGNITION FAILURE. CAR IGNITION LOCKED/FROZE UP AND I HAD TO HAVE THE CAR TOWED AND THE IGNITION REPLACED AT A COST OF SOME $500. THIS IS A WIDESPREAD PROBLEM WITH THE FORD FOCUS AND FORD REFUSES TO REIMBURSE ME AND HAS NOT ADDRESSED THE PROBLEM WITH A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225909April 28, 2008
ELECTRICAL SYSTEM:IGNITION
THERE WAS NO EVENTS LEADING UP TO THE FAILURE. ON 4/26/08 I PUT THE KEY INTO THE IGNITION OF MY 2000 FORD FOCUS TO START IT, AND THE KEY WOULD NOT TURN. I CALLED MY LOCAL FORD DEALERSHIP AND WAS TOLD THAT THE PROBLEM I WAS HAVING WAS CAUSED BY A DEFECT IN THE IGNITION SYSTEM, WHICH ID A COMMON PROBLEM AS THEY HAVE FIXED "TOO MANY OF THESE IGNITION PROBLEMS TO COUNT". HOWEVER THERE WAS NO RECALL AND THE WOULD NOT DO A "GOODWILL REPAIR". SEARCHING THE INTERNET, I FOUND THAT THERE WERE THOUSANDS OF PEOPLE WHO ARE OR WHO WHERE EXPERIENCING THE SAME EXACT PROBLEM WITH THEIR FORD FOCUSES. THE CONSEQUENCES OF THIS FAILURE ARE THAT IT HAS COST ME MY JOB, AND MY FIANCE HER JOB, AMOUNTING TO APPROXIMATELY 52 THOUSAND DOLLARS YEARLY IN INCOME. I HAVE NOT TAKEN ANY KIND OF REPAIR ACTION TO REMEDY THIS AS OF YET, AS IT COSTS 400-500 DOLLARS WHICH I DO NOT HAVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10226230April 28, 2008
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
2001 FORD FOCUS ELECTRONIC DOOR LOCK FAILURE. CONSUMER STATES THAT THE DRIVER SIDE ELECTRONIC DOOR LOCK FAILED, CAUSING THE DOOR NOT TO BE OPENED WITH A KEY OR KEYLESS ENTRY. *KB THE DEALER STATED DRIVER DOOR LATCH AND RIGHT REAR DOOR LOCK ACTUATOR WERE FROZEN, WHICH CAUSED THE CENTRAL SECURITY MODULE TO SHORT OUT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225984April 28, 2008
STEERING, ELECTRICAL SYSTEM:IGNITION
IGNITION LOCKS UP AND KEY WILL NOT TURN. THE STEERING COLUMN IS LOCKED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225990April 28, 2008
ELECTRICAL SYSTEM:IGNITION
I HAVE HAD TO REPLACE MY IGNITION IN MY CAR 3 TIMES....EVERY YEAR AT THE EXACT SAME TIME ITS GOES OUT....I THINK EVERYBODY WITH A FOCUS IS TIRED OF PAYING TONS OF MONEY TO GET THIS FIXED WHEN ITS NOT EVEN OUR FAULT.....SOMETHING HAS TO BE DONE, THIS HAS TO B MAD INTO A RECALL.... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225820April 27, 2008
ELECTRICAL SYSTEM:IGNITION
00 FORD FOCUS SE KEY WON'T TURN IN THE IGNITION WIFE WAS ON HER WAY HOME FROM WORK STOP FOR GAS GOT INTO THE CAR KEY WILL NOT TURN $200.00 TO FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225785April 26, 2008
ELECTRICAL SYSTEM
WHEN THE CAR IS PARKED, WHEELS TURNED, STEERING WHEEL LOCKED, THE IGNITION CYLINDER WILL NOT TURN I.E. THE KEY WON'T TURN THE IGNITION. THIS HAPPENED IN THE MORNING. WHEN PUSHING IN ON THE KEY, THE KEY WAS ABLE TO TURN THE IGNITION. IN THE AFTERNOON WHEN THE SAME SITUATION OCCURRED THE KEY WAS NOT ABLE TO TURN IN IGNITION. I TALKED TO TWO DEALERSHIPS AND THEY WERE BOTH AWARE WITH THE PROBLEM AND THE TEMPORARY SOLUTION. I TALKED TO THE TOW TRUCK DRIVER AND HE SAID HE AS SEE THIS HAPPEN MULTIPLE TIMES. HE TOLD ME THAT FORD STOP USING THIS TYPE OF IGNITION SYSTEM HOWEVER, CHEVROLET STARTED USING THIS SYSTEM AND HE HAS SEEN THE SAME PROBLEMS OCCUR WITH NEW CHEVROLETS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225699April 25, 2008
ELECTRICAL SYSTEM:IGNITION
TL*THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT ATTEMPTED TO START THE VEHICLE, BUT WAS UNSUCCESSFUL BECAUSE THE IGNITION WOULD NOT TURN. AFTER 15 MINUTES OF TURNING THE KEY IN THE IGNITION VARIOUS WAYS, THE VEHICLE EVENTUALLY STARTED. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE PURCHASE DATE, TRANSMISSION TYPE, FUEL TYPE, AND FUEL SYSTEM WERE UNKNOWN. THE CURRENT MILEAGE WAS 49,000 AND FAILURE MILEAGE WAS 47,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225711April 25, 2008
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
2003 FORD FOCUS CAR HAS (2) DIFFERENT TYPE SPARK PLUGS INSTALLED AT FACTORY CAUSING CAR NOT TO RUN NORMAL. FORD MOTOR CO. DOES NOT HAVE A ANSWER FOR PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225739April 25, 2008
STEERING, STEERING:COLUMN
TL*THE CONTACT OWNS A 2000 FORD FOCUS. WHILE DRIVING 35 MPH, THE CONTACT COULD PHYSICALLY MOVE THE STEERING COLUMN UP AND DOWN THROUGH THE STEERING WHEEL. THE STEERING WHEEL WAS LOOSE AND WAS TIGHTENED AT AN INDEPENDENT MECHANIC'S SHOP. MOST RECENTLY, THE CONTACT DISCOVERED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE FORD DEALER WAS UNABLE TO FIND ANY FAILURES, BUT AN INDEPENDENT AUTO SHOP PERFORMED A DIAGNOSTIC. FORD INFORMED THE CONTACT THAT THE VEHICLE WAS TOO OLD FOR THEM TO ASSIST, DESPITE ITS LOW MILEAGE. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10226200April 24, 2008
AIR BAGS
2007 FORD FOCUS WITH DEFECTIVE FRONT PASSENGER SEAT AIRBAG. CONSUMER STATES THAT THE AIRBAG DOES NOT SENSE WHEN HIS GIRLFRIEND IS IN THE PASSENGER SEAT. HE ALSO SAYS THAT COLD WEATHER ENHANCES THIS PROBLEM. *KB THE PASSENGER AIR BAG LIGHT WOULD ILLUMINATED INTERMITTENTLY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225574April 24, 2008
TIRES:TREAD/BELT
TL*THE CONTACT OWNS A 2005 FORD FOCUS. THE VEHICLE HAS GOODYEAR EAGLE RS-A TIRES, SIZE P19560R15. THE CONTACT STATED THAT THE TIRES WERE DEFECTIVE AND THE STEEL BELT WAS VISIBLE. DUE TO THE LOW MILEAGE ON THE TIRES, THE FAILURE SHOULD NOT HAVE OCCURRED. HE ALSO NOTICED WEAR ON THE TIRES. THE CONTACT TOOK THE VEHICLE TO THE GOODYEAR DEALER AND THEY REPLACED ALL FOUR TIRES. RECENTLY, THE FRONT TIRES MALFUNCTIONED. THE DEALER REPLACED THE FRONT TIRES IN DECEMBER OF 2007 WITH KUMHO TIRES. THERE HAD BEEN NO FURTHER OCCURRENCES SINCE THE REPLACEMENT. CURRENTLY, THE REAR TIRES ARE DEFECTIVE. THE PURCHASE DATE AND DOT NUMBER WERE UNKNOWN. THE CURRENT MILEAGE WAS APPROXIMATELY 75,000 AND FAILURE MILEAGE WAS APPROXIMATELY 26,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225441April 23, 2008
ENGINE AND ENGINE COOLING
ON THE 19TH OF APRIL, MY VEHICLE WAS PERFORMING NORMALLY. ON THE 20TH OF APRIL, THE VEHICLE WAS UNABLE TO ATTAIN NORMAL DRIVING SPEEDS; TOP SPEED WAS AROUND 20 MPH. AS A RESULT, WE CHOSE TO RETURN HOME IMMEDIATELY AND TO BRING THE VEHICLE TO THE DEALERSHIP THE NEXT DAY. ON THE 21ST, AROUND 10:15 A.M., I BEGAN TO DRIVE THE VEHICLE TO THE DEALERSHIP. HOWEVER, AFTER APPROXIMATELY 1.5 MILES, THE ENGINE BEGAN CUTTING OUT COMPLETELY AND THERE WAS A STRANGE ODOR. I GOT THE VEHICLE RESTARTED AND PULLED INTO AN ADJACENT PARKING LOT. I PARKED THE VEHICLE AND SHUT IT OFF. I FOUND A NEARBY STORE FROM WHICH I COULD CALL HOME. WHEN I STEPPED BACK OUTSIDE I WAS UNABLE TO SEE THE VEHICLE DUE TO SMOKE. I RETURNED TO THE STORE AND IMMEDIATELY CALLED 911. BY THE TIME I STEPPED BACK OUTSIDE, THERE WERE VISIBLE FLAMES. POLICE AND FIRE RESPONDED, BUT THE VEHICLE WAS A COMPLETE LOSS. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10225482April 23, 2008
ENGINE AND ENGINE COOLING:COOLING SYSTEM
TL*THE CONTACT OWNS A 2003 FORD FOCUS. AFTER DRIVING THE VEHICLE BETWEEN 10-30 MINUTES, THE VEHICLE WILL NOT RESTART AFTER IT HAS BEEN TURNED OFF. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THEY REPLACED THE ENTIRE COOLANT SYSTEM. TWO WEEKS LATER, THE FAILURE RECURRED THREE DIFFERENT TIMES. HE TOOK THE VEHICLE BACK TO THE SAME DEALER AND THEY STATED THAT DUE TO THE MILEAGE, THE CONTACT WOULD HAVE TO PAY FOR THE SAME REPAIR AGAIN. THE VEHICLE HAS NOT BEEN REPAIRED AGAIN. THE FAILURE MILEAGE WAS 72,000 AND CURRENT MILEAGE WAS 73,371.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225535April 23, 2008
ELECTRICAL SYSTEM:IGNITION:SWITCH
PLACE KEY INTO THE IGNITION AND THE KEY WOULD NOT TURN. THERE IS ONLY 50K ON THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225413April 22, 2008
SEATS
TL*THE CONTACT OWNS A 2003 FORD FOCUS. WHILE DRIVING 60 MPH, THE CONTACT HEARD A LOUD NOISE. HE ARRIVED HOME AND FELT AS IF THE DRIVER'S SEAT BACK REST WAS LEANING MORE THAN NORMAL. HE CHECKED THE SEAT AND FOUND THAT IT HAD FAILED. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT A DEFECTIVE FACTORY WELDING CAUSED THE SEAT BOLT TO FAIL. THE CONTACT WILL NEED TO REPLACE THE ENTIRE SEAT AND HE FEELS THAT THE MANUFACTURER SHOULD BE RESPONSIBLE FOR THE COST. THE MANUFACTURER STATED THAT THEY WERE AWARE OF THE SAFETY CONCERN, BUT THEY WOULD NOT ASSIST BECAUSE THE VEHICLE EXCEEDED THE WARRANTY MILEAGE. THE CURRENT MILEAGE WAS 133,000 AND FAILURE MILEAGE WAS 101,000. UPDATED 05/06/08 *BF UPDATED 05/06/08 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225311April 21, 2008
ELECTRICAL SYSTEM:IGNITION
MY KEY WILL GO INTO THE IGNITION OF MY FORD FOCUS, HOWEVER THE STEERING WHEEL REMAINS LOCKED AND THE KEY WILL NOT TURN AT ALL. EVEN AFTER "JIGGLING" THE STEERING WHEEL, I CAN'T TURN THE KEY AT ALL. AFTER SEVERAL ATTEMPTS FOR SOME REASON THE KEY CAN TURN. I HAVE TRIED SEVERAL DIFFERENT "TESTS" TO SEE IF PERHAPS PARKING STRAIGHT ON,ETC WILL ALLOW ME TO START MY CAR HOWEVER THERE IS NO RHYME OR REASON TO IT. THIS PROBLEM LEAVES ME QUITE FRUSTRATED, POSSIBLY STRANDED, AND POSSIBLY IN DANGER AS I CAN'T START THE CAR WHEN I NEED TO. IT HAS BEEN A COUPLE DAYS AND I THOUGHT I WAS GOING CRAZY SO I HAVE NOT DONE ANY REPAIRS YET. BUT AFTER READING THAT THIS IS A PROMINENT PROBLEM, LOOKS LIKE I WILL HAVE TO FIX IT. I AM AFRAID TO DRIVE IT ANYWHERE FOR FEAR THAT MY CAR WILL NOT LET ME TURN THE KEY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225027April 20, 2008
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
I OWN A 2003 FORD FOCUS EX. ON THE DATE OF THE INCIDENT, I WAS STOPPED AT A RED LIGHT, AND I LOOKED IN THE REAR VIEW MIRROR AND SAW A FORD MUSTANG BARRELING DOWN ON ME. WITH NO TIME TO REACT, I WAS HIT FROM BEHIND AT 50 MILES AN HOUR. WHAT BOTHERS ME IS THAT THE AIRBAGS DID NOT DEPLOY, EVEN THOUGH I CAME DEATHLY CLOSE TO SMASHING MY FACE AGAINST THE STEERING WHEEL. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10224919April 18, 2008
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2003 FORD FOCUS. WHEN THE CONTACT PLACED HER VEHICLE INTO PARK, TURNED IT OFF, AND THEN STARTED IT UP AGAIN, THE VEHICLE SURGED FORWARD. THE CONTACT STATED THAT IF IT IS IN DRIVE, THE VEHICLE WOULD SURGE FORWARD. IN ADDITION, THE AIR BAGS FAILED TO DEPLOY. IF THE VEHICLE IS IN REVERSE, IT WOULD SURGE BACKWARD. THE CONTACT ONLY NOTIFIED THE INSURANCE COMPANY. A CRASH OCCURRED AND AN OCCUPANT WAS INJURED. THE MANUFACTURER HAS NOT BEEN NOTIFIED. THE CONTACT STATED THAT THE AIR BAGS ALSO FAILED TO DEPLOY. THE CURRENT MILEAGE WAS 36,600 AND FAILURE MILEAGE WAS 35,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10224931April 18, 2008
ELECTRICAL SYSTEM:IGNITION
MY IGNITION SWITCH ON THE 2003 FOCUS WAGON, LOCKED UP. A TOW TRUCK DRIVER, HIT IT TO RELEASE. I TOOK IT TO THE DEALERSHIP FOR REPAIR, AND THEY SAID IT WOULD BE $338.00. THIS IS AN ONGOING ISSUE WITH THIS MODEL FOR YEARS ACCORDING TO WEB BLOGS. I SPOKE TO FORD AND THEY WOULD NOT HELP ME, AND STATED THIS WAS NOT A RECALL ISSUE. WE HAVE 4 FOCUS IN THE FAMILY. OUR 2002 HAD THE SAME PROBLEM -BUT WAS REPAIRED UNDER WARRANTY. THIS SHOULD NOT HAPPEN AND MUST BE ADDRESSED AS A SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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