Ford Focus Complaints

22,326 consumer complaints on file.

#745914May 25, 2001
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
VEHICLE CAUGHT FIRE WHILE DRIVING. SMOKE & FIRE FIRST NOTICED IN REAR SEAT AREA. TOTAL LOSS WITH FIRE MOVING FROM BACK TO FRONT. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#889061May 24, 2001
VEHICLE SPEED CONTROL
WHILE DRIVING WITH CRUISE CONTROL ACTIVATED DRIVER APPLIED BRAKES AND SYSTEM DEACTIVATED. DRIVER HIT RESUME BUTTON AND VEHICLE UNEXPECTEDLY ACCELERATED TO 80 MPH. CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#745784May 23, 2001
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
NUMEROUS PROBLEMS WITH VEHICLE SOME OF WHICH DEALERS HAVE NOT BEEN ABLE TO CORRECT AND HAVE DONE COSMETIC DAMAGE WHEN MAKING REPAIRS. FEEL FORD HAS MADE A TROUBLESOME VEHICLE AND IT'S SUPPORT NETWORK IS POORLY TRAINED IN MAKING PROPER REPAIRS . NO SAFETY DEFECT LISTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#745711May 22, 2001
SUSPENSION:MULTIPLE AXLE, ELECTRICAL SYSTEM:IGNITION:SWITCH, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
RIGHT REAR WHEEL BEARING CAUSED CAR TO SWERVE VIOLENTLY AT 55MPH, DRIVER SLOWED TO 20MPH TO AVOID BEING PULLED OFF ROAD. DRIVER TRIED TO SLOWLY DRIVE TO REPAIR STATION BUT CAR KEPT WOBBLING ON ROAD SO STOPPED AND HAD CAR TOWED INTO GARAGE..IGNITION /LOCK SYSTEM FAILED IN JANUARY AND LEFT DRIVER STRANDED. CAR COULD NOT BE STARTED. IN ANOTHER PROBLEM THAT OCCURED IN OCTOBER 2000 THE FUEL ASSEMBLY RECALL WAS NOT PROPERLY REPAIRED AND CAUSED CAR ACCELERATOR TO NOT FUNCTION. THE CAR WOULD ONLY GO 1-3MPH AT FULL ACELLERATION. THIS WAS VERY DANGEROUS IN TRAFFIC. I DO NOT HAVE PAPERWORK ON THIS INCIDENT BUT PROBLEM WAS CORRECTED AT BERGSTROM FORD, NEENAH, WI 54956*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#745579May 21, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
I WAS APPROACHING A STOP LIGHT AND WAS MORE THAN 10 CAR LENGTHS BEHIND THE CAR IN FRONT OF ME WHEN I ATTEMPTED TO APPLY MY BRAKES. I DEPRESSED THE PEDAL BUT NOTHING HAPPENED. I APPLIED MORE AND MORE PRESSURE UNTIL THEY FINALLY ENGAGED NEAR THE FLOOR AND LOCKED. I TRIED TO AVOID THE CAR IN FRONT OF ME AND SLID ALONG SIDE SO I DID NOT IMPACT DIRECTLY IN THE BACK. I HAD DAMAGE TO THE LEFT FRONT OF MY CAR AND TO THE RIGHT REAR OF THE OTHER CAR. I WANT TO SEE IF SIMILAR REPORTS HAVE BEEN FILED WITH NHTSA. PLEASE CONTACT ME. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#745600May 21, 2001
EXTERIOR LIGHTING:HEADLIGHTS
THE RUBBER GASKET ON THE TOP OF THE LEFT AND RIGHT FRONT HEADLAMPS IS DEFECTIVE ON THE 2000 FORD FOCUS. THE RUBBER DRIES OUT CAUSING THE GASKET BETWEEN THE HEADLAMP AND THE HOOD TO BREAK LOOSE AND POSSIBLY FLY OFF INTO THE FRONT WINDSHIELD. THIS HAPPENED ON THE RIGHT AND LEFT FRONT BOTH. I HAVE PERSONALLY CHECKED EVERY FORD FOCUS THAT I COULD, AND FOUND THAT THIS WAS NOT AN ISOLATED INCIDENT. MOST OF THOSE CARS HAS SOME FORM OF CRACKING OF THAT RUBBER GASKET. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#888721May 21, 2001
AIR BAGS:FRONTAL
WHILE IN A LIGHT ACCIDENT/ NO DAMAGE TO CONSUMER'S VEHICLE AND OTHER VEHICLE FRONTAL AIR BAGS DID NOT DEPLOY. DEALER AND MANUFACTURER HAVE BEEN CONTACTED.*AK CONSUMER STATES AIR BAGS DID DEPLOY.*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#888739May 21, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
FRONT BRAKES ARE MAKING A SQUEAKING NOISE WHEN BRAKES ARE APPLIED. DEALERSHIP STATED THAT BRAKE PADS AND ROTORS WERE WORE OUT AND NEEDED TO BE REPLACED. DEALERSHIP INFORMED CONUSMER THAT ROTORS WERE NOT A COVERED PART, AND THEY WOULD HAVE TO HAVE THIS REPAIRED. *AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#745548May 20, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES, EXTERIOR LIGHTING:HEADLIGHTS, STRUCTURE:BODY:DOOR
BRAKES NOISE RESULTING FROM LARGER THAN NORMAL CHUNK OF METAL IN PAD GROOVING THE LEFT FRONT ROTOR. TRANSMISSION- LEAK AT TRANSMISSION COOLER. SUSPENSION NOISE FRONT- THUMPING WHILE GOING OVER SPEED BUMPS, REAR SQUEEKING. WINDOW TRIM- COMING OFF OR SQUEEKING WHEN ROLLED UP. HEAD LAMP- DROPPING BLACK SILICON INTO SEALED UNIT (VISIBLE). ENGINE- STALLING, DYING WHILE COMING TO A STOP OR SITTING AT STOP. NO HELP FROM DEALER SERVICE DEPT. ONLY ARGUES WITH ME!. *AK (TIRESIZE: P205R70/15)( DOT NUMBER: TIRE SIZE: P205R70/15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#888580May 18, 2001
VISIBILITY:GLASS, SIDE/REAR, VISIBILITY:WINDSHIELD
WHILE DRIVING REAR HATCHBACK WINDOW SHATTERED DUE TO NO RUBBER LINING AROUND WINDOW. WINDOW HAS BEEN REPAIRED. THIS HAPPENED AGAIN WITH FRONT PASSENGER WINDOW, A WEEK LATER. THIS HAS ALSO BEEN REPAIRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#561243May 16, 2001
STEERING: STEERING WHEEL/HANDLE BAR, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, VISIBILITY:WINDSHIELD, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS, POWER TRAIN:MANUAL TRANSMISSION, EQUIPMENT:APPLIANCE:AIR CONDITIONER, STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS
WINDSHIELD HAD CRACKED AND WAS REPLACED, APPROXIMATELY ONE MONTH LATER THE WINDSHIELD CRACKED AGAIN IN THE EXACT SAME SPOT, NOTHING HAD HIT THE WINDSHIELD ON EITHER TIMES THAT IT HAD CRACKED. AIR CONDITIONER DRAINS INSIDE THE CAR TO THE DRIVERS SIDE FLOOR. BRAKES SQUEAK, DEALER REPLACED REAR BRAKE SHOES, HOWEVER NOISE IS STILL THERE. STEERING WHEEL WAS PEELING, DEALER REPLACED IT. VEHICLE WILL NOT START AT TIMES, DEALER REPROGRAMMED THE PCM AND REPLACED THE FUEL PUMP. TRANSMISSION SLIPS INTO NEUTRAL WHILE DRIVING, IT WILL NOT SHIFT INTO REVERSE UNTIL AFTER ABOUT 10 SECONDS, DEALER HAS REPLACED THE MLP SENSOR AND TRANSMISSION RANGE SENSOR TO ATTEMPT TO CORRECT PROBLEM YET IT STILL CONTINUES, TRANSMISSION LINES LEAKING AND DEALER REPLACED LINES. NOISE COMING FROM UNDER THE HOOD. HOOD RATTLED, DEALER ADJUSTED AND LUBED THE HOOD STOPS. ENGINE RACES AT TIMES, VEHICLE HESITATES AND FEELS LIKE IT IS GOING TO STALL. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#888342May 16, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, SUSPENSION:FRONT
BRAKES WERE SQUEAKING AT 10,000 MILES. TOOK VEHICLE TO DEALER, BUT WAS TOLD IT WAS A NORMAL CHARACTERISTIC. AT 22,000 MILES, CONSUMER TOOK VEHICLE TO DEALER FOR ANOTHER PROBLEM WITH ALIGNMENT. CONSUMER WAS TOLD BY DEALER THAT BRAKES WERE DOWN TO METAL. PLEASE PROVIDE FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#888345May 16, 2001
SUSPENSION:FRONT
AT 15,000 MILES CONSUMER NOTICED STEERING WAS SHAKING. A FEW MILES LATER, CONSUMER WAS MAKING A LEFT HAND TURN WHEN STEERING WHEEL CONTINUED TO TURN LEFT, WHEEL COULD BE TURNED ALL WAY AROUND. CONSUMER WAS TOLD ALIGNMENT WAS TOTALLY GONE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#888291May 15, 2001
TIRES, WHEELS:LUGS/NUTS/BOLTS/STUDS
CONSUMER WAS TRAVELING HOME AND NOTICED A CLUNKING OR RATTLING NOISE. WHEN HER HUSBAND PULLED PASSENGER'S REAR TIRE THERE WAS A CAP, AND A SCREW FELL OUT. DEALERSHIP WAS AWARE OF PROBLEM. *AK CONSUMER STATED THAT VEHICLE WAS IN FOR A RECALL ON LEFT BACK TIRE, THE PART THAT WAS SUPPOSE TO HAVE BEEN REPLACED HAD FALLEN OUT.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#888126May 14, 2001
SUSPENSION:FRONT
AT HIGHWAY SPEEDS STEERING WHEEL WILL JUMP, CAUSING VEHICLE TO SWAY FROM SIDE TO SIDE. DEALER HAS REPLACED SEVERAL PARTS OF FRONT END, AND THE PROBLEM STILL EXISTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#888179May 14, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE TRAVELING AT APPROXIMATELY 30 MPH CONSUMER ATTEMPTED TO APPLY BRAKES FOR A RED LIGHT, AND CONSUMER HAD TO FORCE BRAKE PEDAL ALL THE WAY TO FLOOR WHICH SLOWED VEHICLE DOWN. BUT, DID NOT BRING IT TO A COMPLETE STOP. LIGHT CHANGED, AND CONSUMER CONTINUED ON, AND PARKED CAR. DEALERSHIP HAS YET TO EXAMINE VEHICLE. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#745276May 13, 2001
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
WHILE DRIVING THIS VEHICLE WILL STALL UNEXPECTEDLY AT ANY GIVEN SPEED WITHOUT WARNING. DEALER HAS ATTEMPTED TO FIX PROBLEM FOR THE THIRD TIME NOW. FIRST ATTEMPT SAID THEY COULD NOT FIND A PROBLEM - SECOND TIME REPLACED MASS AIR FLOW SENSOR - NOW THEY ARE REPLACING THE FUEL PUMP. WE FEEL THIS CAR IS UNSAFE TO DRIVE AND HAVE LOST CONFIDENCE IN THE RELIABILITY OF THIS CAR. WE FEEL LIKE IT IS AN ACCIDENT WAITING TO HAPPEN. WE FEEL THAT THE DEALERSHIP IS NOT COMPETENT TO FIX THE PROBLEM AND WE WOULD LIKE TO PERSUE THE LEMON LAW RIGHTS FOR A REFUND FOR THIS CAR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#561182May 11, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC., VISIBILITY:WINDSHIELD
CONSUMER STATES ON SEVERAL OCCASIONS WHEN VEHICLE WAS TAKEN IN FOR MAINTENANCE SHE WOULD TELL MECHANIC THAT SHE COULD HEAR BRAKES MAKING NOISE AND EACH TIME MECHANIC WOULD INSPECT VEHICLE, NOTHING WAS WRONG, MECHANIC MADE A STATEMENT TO CONSUMER THAT THE NOISE SHE WAS HEARING WAS FROM THE TIRES AND THEY NEEDED TO BE ROTATED AND THE NOISE WOULD CEASE, CONSUMER STATED THE NOISE BECAME WORSE AND WHEN SHE RETURNED, THE MECHANIC INFORMED HER THAT NEW ROTORS WERE NEEDED WHICH WERE REPLACED, AS OF 4/30/01 CONSUMER CONTINUES TO HEAR THE BRAKES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#888040May 11, 2001
WHEELS, POWER TRAIN:DRIVELINE:CONSTANT VELOCITY JOINT
RIGHT PASSENGER FRONT WHEEL COLLASPED ,PULLING CV JOINT OUT WHILE DRIVING AT 30MPH, CAUSING WHEEL TO FALL SIDEWAYS AND INTO CURB, RESULTING IN DAMAGE TO VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#745196May 11, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
MY VEHICLE JERKS VERY BADLY WHEN SHIFT GEARS SPECIALLY FROM PARKING TO REVERSE IT JERKS VERY MUCH AND THE PROBLEM HAS BEEN THERE FOR A WHILE THE CAR HAS BEEN TAKEN IN VISTA FORD OF OXNARD AND NOTHING HAS BEEN DONE ABOUT IT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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