Ford Focus Complaints

22,326 consumer complaints on file.

#8009043May 2, 2002
WHEELS:LUGS/NUTS/BOLTS/STUDS
THE CONSUMER ECEIVED RECALL NOTICE 00V303, A RETAINER CLIP WAS INSTALLED ON THE LEFT REAR WHEEL AND THE CONSUMER WAS TOLD THAT THE WHEEL BEARING WAS ALRIGHT AND DIDNOT NEED TO BE REPLACED, A FEW MONTHS LATER THE VEHICLE WAS TAKEN TO HAVE THE TIRES ROTATED WHEN IT WAS DISCOVERED THAT THE LEFT REAR WHEEL BEARING WAS DESTROYED, THE SPINDLE WAS RUINED AND THE WHEEL WAS READY TO COME OFF, THE CONSUMER CONTACTED THE DEALER WHO REFUSED TO FIX THE VEHICLE UNDER RECALL, THE CONSUMER HAD THE VEHICLE FIXED AND IS REQUESTING REIMBURSEMENT. *JB *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761417May 1, 2002
AIR BAGS
NO DESCRIPTION GIVEN.*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#565507April 30, 2002
ELECTRICAL SYSTEM:WIRING
VEHICLE CAUGHT ON FIRE WHILE IDLING AT A STOPLIGHT, FORD CONSUMER AFFAIRS STATED THAT THE FIRE WAS CAUSED BY THE WIRING HARNESS THAT TOUCHED THE ENGINE, MELTED THE INSULATION, CAUSING CURRENT TO FLOW THROUGH THE GROUND WIRE, AND AN IMBALANCE SHORTED THE BATTERY CABLE. *SLC
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#8008881April 30, 2002
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
VEHICLE WOULD STALL AROUND 30 MPH ON A DAILY BASIS, DEALER REPLACED FUEL PUMP. VEHICLE HAS NOT STALLED SINCE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761376April 30, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
THIS VEHICLE WAS LISTED AS USED BUT HAD ONLY 600 MILES ON IT WHEN WE PURCHASED IT. WE HAVE NOT SUFFERED SIGNIFICANT DAMAGE, BUT I FEEL THAT THE BRAKE SYSTEM SHOULD NOT NEED TO BE REPLACED AT 14,800 MILES ON A NEW CAR. THE SERVICE MANUAL STATES THAT YOU DO NOT NEED A BRAKE INSPECTION UNTIL 15,000 MILES, HOWEVER, MY CAR ALREADY HAS ROTOR DAMAGE. THE DEALER AS WELL AS FORD MOTOR COMPANY TOLD ME IT WAS MY PROBLEM AND THE DEALER SAID THE MANUAL IS "WRONG." I FEEL THAT THIS IS A SAFETY CONCERN WHEN BRAKE SYSTEMS GIVE OUT, WITHOUT WARNING, WELL BEFORE THE INDUSTRY STANDARD. I AM HAVING MY BRAKES FIXED TODAY ELSEWHERE SINCE THE DEALERSHIP WANTED TO CHARGE ME $500 TO FIX THE DAMAGE. THERE IS A WEBSITE OUT THERE CALLED WWW.FORDFOCUSBRAKEPROBLEMS.COM WHERE YOU CAN FIND A LARGE AMOUNT OF CONSUMERS SUFFERING THE SAME PROBLEMS WITH THEIR FORD FOCUS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761329April 29, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CAR HAS CUT OFF 5 TIMES IN LAST YEAR AT SPEEDS OF 55MPH WITHOUT WARNING. THE LAST TIME CAUSED MY DAUGHTER TO LOSE CONTROL AND RUN OVER A MEDIUM. SHE WAS LUCKY THAT SHE DID NOT CROSS IT AND KILL HERSELF AND SOMEONE ELSE. FORD KNOWS THERE IS A PROBLEM BUT REFUSES TO FIX IT AS "THEY CANNOT RECREATE THE PROBLEM." WHEN WILL THE NHTSA DO SOMETHING? AFTER SEVERAL PEOPLE ARE KILLED?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761346April 29, 2002
VEHICLE SPEED CONTROL
CAR SOMETIMES STALLS OR EXPERIENCES HESITATION WHEN ACCELERATING...SUCH AS MERGING ONTO A FREEWAY DURING RUSH HOUR AND HAVING CARS SWERVE AROUND YOU. ONLY NOTICE THE ACCELERATION AND STALLING PROBLEMS WHEN GAS GOES BELOW HALF A TANK. AFRAID TO MERGE ONTO FREEWAY FOR FEAR OF ACCIDENT AND BEING STRANDED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761347April 29, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, UNKNOWN OR OTHER
WHILE DRIVING MY 2001 FOCUS WAGON ON INTERSTATE OFF RAMPS IT STARTS TO STALL AND HESITATE. THE RPMS DROP OUT WITH ABSOLUTLY NO POWER. THIS HAS HAPPENED NUMEROUS TIMES AND IS REALLY SCARY. THE LAST TIME IT HAPPENED WAS YESTERDAY WHILE IWAS MERGING FROM A RAMP AND MY CAR DIED OUT INFRONT OF A SEMI TRYING TO GET ONTO THE RAMP.I PULLED OVER AS FAR AS I COULD TO GET OUT OF HIS WAY HE LOCKED UP HIS BRAKES. I TAKE THIS SAME RAMP ALL THE TIME SINCE ITS ONMY WAY HOME FROM WORK. THIS PROBLEM STARTS IF I LET THE GAS GET BELOW A 1/2 TANK. I BEEN TO THE DEALER AND THEY CAN'T FIND ANYTHING WRONG. I AM BRINGING IT BACK TOMORROW AGAIN TO HAVE THEY FIND THE PROBLEM. I AM AT MY WITS END WITH THIS. I TOLD MY FAMILY ABOUT THE PROBLEM AND SAID IF I GET KILLED IN AN ACCIDENT ON A RAMP IT BECAUSE OF THE PROBLEM OF IT DYING. AND TO GO AFTER FORD FOR THIS. MY FAMILY HAS BEEN IN THE CAR WHEN THIS HAPPENS SO THEY KNOW WHAT I AM TALKING ABOUT. I WENT OVER YOUR OTHER COMPLAINTS ABOUT THIS VEHISCLE/ IT IS UNREAL THE AMOUNT OF PROBLEMS THAT I HAVE IN COMMON WITH THEM, IT WORRYS ME. I WAS GOING TO GIVE THIS CAR TO MY DAUGHTER TO DRIVE SHE 16 BUT NOT NOW. I WANT HER TO COME HOME IN ONE PIECE. I HAVE HAD A WATER NOISE IN THE DASH THEY CANT FIND, STICKING GAS PEDAL NOW FIX FOR NOE AFTER 2 TIMES IN THE SHOP. THE OIL SMELL IN THE CAR. LEAKING OIL I SEE IN IN THE DRIVEWAY BUT CAN'T SEEM TO FIND WHERE ITS COMMING FROM. I WISH I KNEW MORE ABOUT THE LEMON LAW A COUPLE OF MONTHS AGO. IT DOESN'T APPLY TO ME NOW BECAUSE OF MY MILEAGE. I DRIVE ABOUT 100 MILES A DAY. IF YOU HAVE ANY QUESTION PLEASE CONTACT ME. THANK YOU. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761257April 27, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
BRAKES SQUEAKING. HAD TO REPLACE AT MY EXPENSE FRONT PADS. TOLD IT WAS B/C OF MY DRIVING HABITS, BUT READ OTHER CONSUMER COMPLAINTS ABOUT SAME THING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761259April 27, 2002
SUSPENSION:MULTIPLE AXLE, STRUCTURE:BODY, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
MOLDING ON RIGHT REAR PASSENGER DOOR COMING OFF; DO NOT FEEL SAFE IN VEHICLE B/C OF ALL THE RECALLS AND CAN'T TAKE OFF WORK FOR ALL OF THESE RECALLS; THUMPING COMING FROM UNDER STEERING COLUMN, TOLD THAT IT IS A CHARACTERISTIC OF THE CAR, BUT SOUNDS LIKE SAME PROBLEM THAT WAS RECALLED IN REAR WHEEL BEARINGS; OVERDRIVE OFF BUTTON DOESN'T WORK; BRAKES SQUEAK AND WEAR DOWN TOO EASILY AND I HAD TO PAY TO GET THEM REPLACED;THIS CAR IS A PIECE OF JUNK. I BOUGHT A NEW CAR B/C I DID NOT HAVE TIME TO GET MY OLD CAR FIXED ALL OF THE TIME. I THOUGHT BUYING A NEW CAR WOULD ELIMINATE THIS, BUT I TAKE THIS TO THE SHOP ALL THE TIME FOR RECALLS AND PROBLEMS. THIS IS INSANE! SOMETHING HAS TO BE DONE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761237April 26, 2002
AIR BAGS:FRONTAL
I GOT INTO AN ACCIDENT AT APPROX 20 MPH AND THE AIR BAGS DEPLOYED, THE PASSENGER SIDE AIR BAG SHATTERED THE WINDSHIELD AND THE DRIVER SIDE AIR BAG BURST A FLAME AND SMOKE, BURNED MY BLOUSE AND BRA, AND BURNED ME WITH SECOND TO THIRD DEGREE BURNS.*AK
Crash:
Yes
Fire:
Yes
Injuries:
1
Deaths:
0
#761241April 26, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
WE TAKE THE CAR TO ALBANY FORD FOR EVERY MAJOR SERVICEING. WHEN WE STARTED TO HEAR THE GRINDING NOISE, WE REPORTED IT TO THE SERVICING PERSONEL. THEY FELT IT ODD THAT THE BRAKE PADS AS WELL AS THE ROTORS SHOULD FAIL AT 22000 MILES BUT REFUSED TO REPLACE SAYING THAT THE WARRANTY WILL NOT COVER AS THIS WEAR AND TEAR. ALSO WHEN WE TOOK THE CARE FOR SERVICING AT 5000 MILES, THE BRAKE PADS WERE 10 MM AND WHEN WE TOOK THE CAR BACK AT 14000 MILES, THE PADS WERE 5MM. NOBODY AT THE SERVICE CENTER INFORMED US THAT THE BRAKE PADS WILL NEED TO BE CHANGED SOONER AS THEY ARE WEARING OUT FASTER THAN USUAL. AT THAT TIME THEY DID NOT FEEL IT WAS ODD. THEY REALLY SHOULD HAVE WARNED US, BUT INSTEAD THEY PUT THE BLAME ON US SAYING WE WERE BRAKING HARD. WE DONOT DRIVE THE CAR VERY MUCH AS WE HAVE GOOD PUBLIC TRANSPORTATION IN THE AREA WE LIVE.I CONTACTED OTHER REPAIR SHOPS AND ONE OF THEM, AT MIDAS SAID THAT SHE WAS SEEING THIS AS A THIRD CASE OF BRAKE SYSTEM PROBLEM IN TWO WEEKS. THE OTHER TWO CARS WERE MUSTANG. WE TRIED GETTING IN TOUCH WITH A SUPERVISOR, BUT THEY ALWAYS SEEM TO CALL US BACK AT THE TIME WHEN WE ARE NOT AVAILABLE. THIS IS NOT THE ONLY PROBLEM, THE LEFT SIDE BRAKE LIGHT SEEMED TO HAVE STOPPED WORKING. HOW DO WE GET THE FORD PEOPLE TO TAKE OUR COMPLAINTS RIGHT AWAY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761248April 26, 2002
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, FUEL SYSTEM, OTHER
I HAVE TAKEN THE CAR BACK SEVERAL TIMES WHEN I FIRST PURCHASED IT TO FIX THE BRAKES AND HEMBORG FORD TOLD ME, "THAT'S JUST THE WAY FORD BRAKES ARE, METAL ON METAL".. I'VE HAD SO MANY PROBLEMS WITH THIS CAR IT'S UNBELIEVABLE.. I FEEL UNSAFE DRIVING THIS CAR.. AS IT HAS LOCKED ME IN MANY TIMES..THE WINDOWS WILL NOT ROLL DOWN HALF THE TIME.. THE GAS GAUGE ONLY WORKS HALF THE TIME.. I WISH I HAD NEVER PURCHASED THIS HORRIBLE PRODUCT.. I WILL NEVER PURCHASE ANOTHER FORD VEHICLE AGAIN AND I ENCOURAGE FRIENDS AND FAMILY NOT TO BUY THEIR PRODUCT EITHER! *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#565444April 26, 2002
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
WHILE DRIVING CHECK ENGINE LIGHT CAME ON AND VEHICLE DIED, CONSUMER NOTICED FLAMES AND SMOKE COMING FROM BATTERY, FIRE DEPARTMENT STATED THAT WIRE GROUNDED WITH THE BATTERY STARTED THE FIRE. *TT
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#8008696April 26, 2002
SUSPENSION:MULTIPLE AXLE
AFTER RECAL O1I700000 CONCERNING REAR WHEEL BEARING WAS DONE, THEY STARTED HAVING OTHER PROBLEMS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761193April 25, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM, SUSPENSION:FRONT:WHEEL BEARING, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
I HAVE HAD THE FRONT AND BACK BRAKES IN THE SHOP FOR 4 OR MORE TIMES COMBINED. HAVE HAD BEARINGS REPLACED ALSO 2X'S. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8008622April 25, 2002
VEHICLE SPEED CONTROL
WHILE DRIVING VEHICLE WILL START TO ACCELERATE, THEN SLOWING AND COMPLETELY SHUTTING OFF. VEHICLE HAS TO SIT FOR AN HOUR BEFORE STARTING BACK UP, AND WILL DRIVE FOR A FEW MINUTES AND DO THE SAME THING ALL OVER AGAIN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8008652April 25, 2002
SEAT BELTS:REAR/OTHER
REAR SEAT BELT EXTENDER GETS STUCK DURING COLD WEATHER, NOT BEING ABLE TO USE SEATBELT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761145April 24, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM, SEAT BELTS:FRONT:ANCHORAGE, ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, ELECTRICAL SYSTEM:IGNITION
MANY SAFETY RECALLS FOR THIS CAR. NO SAFETY DEFECT STATED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8008517April 24, 2002
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES, SUSPENSION, POWER TRAIN:MANUAL TRANSMISSION
POSITIVE BATTERY CABLE IS BURNING OFF INSULATION.*AK CONSUMER STATES THAT THE POSITIVE BATTERY CABLE HARNESS HAS GOTTEN SO HOT THAT IT HAS BURNED THE RED PLASTIC CABLE COVER BLACK AND HAS CAUSED THE BATTERY TO BULGE OUT AS IF IT COULD BURST, CONSUMER STATES THE POSITIVE WIRE WAS CUT FROM THE BATTERY PAST TERMINAL AND THERE HAS NOT BEEN ANY PROBLEMS AS OF YET, ALSO TRANSMISSION FLUID WAS LEAKING AT THE CASE HALF, ALSO THE FRONT STRUTS WERE REPLACED. *SLC
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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