Ford Focus Complaints

22,326 consumer complaints on file.

#764041July 10, 2002
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
TRIED TO STOP USING BRAKE PEDAL, BUT LUNGED FORWARD DUE TO GAS PEDAL BEING HIT AT SAME TIME. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#8013636July 10, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE HAS STALLED 3 TIMES AT 30-40 MPH. AFTER VEHICLE STALLS, IT TAKES UP TO 25 MINUTES TO RESTART. DEALER CANNOT FIND A CAUSE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8013662July 10, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE WOULD MOMENTARILY LOSE POWER WHILE DRIVING AT MULTIPLE SPEED. VEHICLE BEEN TO THE DEALER, AND THE PROBLEM REOCCURRED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#566491July 9, 2002
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC., ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, STRUCTURE:BODY:DOOR
CD PLAYER AND RADIO INOPERATIVE. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8013475July 9, 2002
EQUIPMENT:APPLIANCE:AIR CONDITIONER
WHILE AIR CONDITION IS BEING USED VEHICLE WOULD STALL WHILE DRIVING. VEHICLE BEEN TO DEALER ON THREE OCCASIONS, AND PROBLEM REOCCURRING. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8013478July 9, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
A GRINDING SOUND FROM LEFT FRONT WHEEL WOULD OCCUR WHEN BRAKES ARE APPLIED. VEHICLE TAKEN TO DEALER , AND INFORMED CONSUMER THAT ROTORS AND PADS NEEDED TO BE REPLACED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8013508July 9, 2002
SUSPENSION
VEHICLE WOULD SHIMMY AT 45 MPH OR MORE . VEHICLE WAS AT THE DEALER,AND PROBLEM WAS REOCCURRING. FEEL FREE TO PROVIDE ANY FUTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8013524July 9, 2002
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
WIRING UNDER DASHBOARD STARTED SMOKING, CAUSING CAR TO STALL AND IGNITION TO LOCKED UP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8013556July 9, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
WHILE DRIVING OUT OF TOWN BRAKES FAILED AT 1300 MILES. BRAKES WERE GRINDING, AND CONSUMER HAD TO REPLACE FRONT BRAKES/PADS AND RESURFACE ROTORS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8013390July 8, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
DEALER INDICATED THAT FRONT ROTORS WERE DEFECTIVE, HAVING DEEP RIDGES, CAUSING DIFFERENT THICKNESS THROUGH THE ROTORS. ROTORS COULDN'T BE TURNED DUE TO SUCH BAD SHAPE. BRAKES WERE SQUEAKING EXCESSIVELY PRIOR TO TAKING VEHICE IN. DEALER AWARE OF PROBLEM. PLEASE PROVIDE MORE INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8013391July 8, 2002
SUSPENSION:FRONT:WHEEL BEARING
WHILE TRAVELING AT 75 MPH VEHICLE STARTED TO JERK REAL HARD. CONSUMER IT WAS HARD TO GET OVER TO THE SIDE OF THE ROAD. TOWED TO DEALER . LEFT REAR WHEEL WAS FALLING OFF. CONSUMER FELT IT WAS DUE TO DEFECTED BEARINGS. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8013438July 8, 2002
WHEELS:LUGS/NUTS/BOLTS/STUDS
REAR DRIVERS SIDE WHEEL STARTED TO WOBBLE. TOOK VEHICLE TO DEALER, AND THEY REPLACED BEARING AND RETAINING NUT. TWO WEEKS LATER, REAR PASSENGER SIDE WHEEL EXPERIENCED SAME PROBLEM. CONSUMER FEELS WHEELS ARE DEFECTIVE. *AK CONSUMER STATED THAT THE DRIVER SIDE WHEEL CAME LOOSE AND BEGAN TO WOBBLE AND THE RIGHT PASSENGER SIDE WHEEL START MAKING A ROARING NOISE. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8013442July 8, 2002
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
UNDER DASH HARNESS STARTED SMOKING CAUSING VEHICAL TO STALL AND IGNITION TO LOCK UP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8013449July 8, 2002
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
UNDER DASH WIRING HARNESS STARTED SMOKING, CAUSING CAR TO STALL. ALSO, IGNITION LOCKED UP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8013457July 8, 2002
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
UNDER DASH WIRING HARNESS STARTED SMOKING, CAUSING CAR TO STALL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763931July 8, 2002
SUSPENSION:FRONT, LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
PURCHASED MY CAR IN 2000. MY CAR CURRENTLY HAS 51,000 MILES ON IT NOW. SINCE THAT TIME, I HAVE PURCHASED TWO BRAND NEW SETS OF TIRES AND HAVE HAD MY CAR ALIGNED TWO TIMES.. IHAVE ALSO NEEDED MY TRUNK LATCH REPLACED AND ALTHOUGH MY BRAKES HAVE BEEN REPLACED THEY CONTINUE TO SQUEAL. RECENTLY, WHILR DRIVING ON AN INTERSTATE MT CAR SPUTTERED AND SHUT DOWN. I WAITED TWO HOURS AT WHICH POINT IT WAS ABLE TO BE DRIVEN. I TOOK IT TO FORD AND THEY BELIEVED I NEED MY FUEL PUMP REPLACED. THIS OCCURRED ONE MORE TIME APPROXIMATELY THREE DAYS LATER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763941July 8, 2002
SUSPENSION:FRONT
WEAK SPRING FRONT. DEALER REPLACED SPRINGS, SHOCK MOUNTS, SHIELDS, AND BEARINGS ON 10/13/2001. ON 02/07/2002 DEALER REPLACED BEARING ASSEMBLY, MOUNTING ASSEMBLY AND DAMPER ASSEMBLY FOR SHOCK ABSORBER 'BINDING'. ON 05/23/2002 DEALER REPLACED MOUNTING ASSEMBLY AND BEARING ASSEMBLY FOR SHOCK ABSORBER. ALSO INSTALLED CORRECTION KIT FOR 'LOOSE' STABILIZER END. WITH ALL THE ABOVE REPAIRS, I HAVE TO HAVE THE CAR REPAIRED FOR THE FOURTH TIME BECAUSE IT'S HAVING THE SAME SYMPTOMS AS THE PREVIOUS THREE TIMES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763882July 6, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS, FUEL SYSTEM, OTHER, ELECTRICAL SYSTEM:IGNITION, PARKING BRAKE:CONVENTIONAL
SINCE PURCHASED. ON FOUR SEPARATE OCCASIONS MY CAR HAS STOPPED WHILE DRIVING. HERE IS A BRIEF RUNDOWN OF ADDITIONAL PHYSICAL PROBLEMS IVE HAD WITH THE CAR, WHICH INCLUDE BUT ARE NOT LIMITED TO:3 MONTHS: THE EMERGENCY BRAKE WENT OUT. THE BRAKES HAD TO BE REPLACED (2 TIMES). THE GAS GAUGE STUCK ON EMPTY (TWICE). I FELT A CONSTANT PULSATING ON THE CLUTCH. THE DEALER TOLD ME THAT ALL NEW CARS HAVE THAT FOR UP TO 3 MONTHS WHILE THEY GET USED TO NEW CHEMICALS RUNNING THROUGH THEIR SYSTEM. NEARLY 2 YEARS LATER, THE PULSATING IS STILL THERE. THE CAR EXPLODED. I PARKED MY CAR ON A HILL, WITH THE EMERGENCY BRAKE UP. THEN I HEARD SOME CLICKING AND A LARGE BOOM. I TURNED AROUND TO SEE SPARKS AND SMOKE POURING OUT OF MY HOOD, A HORRIBLE SMELL ENGULFED THE NEIGHBORHOOD, AND MY CAR (WITH THE EMERGENCY BRAKE UP) WAS ROLLING DOWN A HILL TOWARDS AN INTERSECTION. THE OIL PRESSURE UNITED HAD TO BE REPLACED. THERE WAS A PROBLEM WITH THE CLUTCH. THE CAR TRUNK WOULD NOT OPEN. 6 MONTHS: THE BRAKES HAD TO BE REPLACED AGAIN. THEY STILL SQUEAKED EXCESSIVELY. THEY STILL SOUNDED LIKE THEY WERE SCRAPPING. I TOOK IT BACK IN TO A DEALERSHIP AND THEY TOLD ME THE 2000 FORD FOCUS HAD A BRAKE PROBLEM AND THERE WAS NOTHING THAT COULD BE DONE ABOUT IT. EVEN AFTER REPLACED, THE BRAKES WOULD TAKE MUCH PRESSURE BEFORE COMING TO A STOP AND WOULD SQUEAK. THE TRUNK WOULD SOMETIMES NOT SHUT. THE EMERGENCY BRAKE WOULD NOT ALWAYS WORK. THE FRONT TIRE KEPT GOING FLAT. FORD SAID IT WAS MY DRIVING. I PAID TO HAVE IT REPLACED AND THE NEW TIRE KEPT GOING FLAT. THEY SAID THE NEW TIRE WAS DEFECTIVE AND REPLACED IT AND THE STEM. W/IN THE FIRST 2 YEARS: ON AT LEAST 11 OCCASIONS THE CAR WOULD NOT START UNTIL TURNED OVER A COUPLE OF TIMES. THE CAR HAS LOW PICK UP. THE CHECK ENGINE LIGHT WAS STUCK ON. ENGINE LIGHT WAS STUCK ON. THE GAS TANK NEEDED A NEW PART. THE STICK WILL NOT ALWAYS GO INTO REVERSE. WHEN THE HEAT IS ON FOR OVER 15 OR SO MINUTES A HEAVY BURNING SMELL IN CAR. BEARINGS/SHOCK PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763886July 6, 2002
SUSPENSION:FRONT
WHILE DRIVING AT APPROX 65MPH ON A STRAIGHT AND LEVEL 2 LANE ROAD, THE CAR SUDDENLY VEERED HARD RIGHT. COUNTER STEERING HAD NO EFFECT ON RECOVERY. THE CAR WAS AT ABOUT 90 DEGREES WHEN IT IMPACTED THE CURB AND WAS LAUNCHED OVER A 10 FOOT CULVERT. THE FORD FOCUS THEN ROLLED 5 TIMES LANDING ON 3 WHEELS. THE 4TH WHEEL AND SUSPENSION (FRONT RIGHT) WAS FOUND APPROX. 30 YARDS FROM THE VEHICLE. EVIDENCE SHOWES THAT THE LOWER BALL JOINT WAS LOSE, INDICATED BY EXCESSIVE WEAR AND GROOVING TO THE SPINDLE WHERE THE LOWER BALL JOINT MOUNTED. OTHER EVIDENCE SHOWS THE RIGHT SIDE HALF-SHAFT HAS A CLEAN BREAK AT THE SPLINES (SPLINE WAS STILL INSIDE THE TRANSMISSION WHILE THE HALF SHAFT WAS OTHER WISE NOT DAMAGED AND LAYING IN THE FIELD). THE 2001 ZX3 S2 WAS TOTALED. I HAVE PICTURES WHERE NEEDED. *AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#8013338July 5, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING VEHICLE WILL STALL OUT AT ANYTIME WITHOUT ANY WARNING.*AK *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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