Ford Focus Complaints

22,326 consumer complaints on file.

#8022699November 13, 2002
ENGINE AND ENGINE COOLING:ENGINE
WHILE TRAVELING ON HIGHWAY VEHICLE STALL AND HE WAS ABLE TO PULL OVER. SMOKE WAS COMING IN THOUGH THE VENTS THE VEHICLE ENGINE CAMPARTMENT WAS ON FIRE. PLEASE FURNISH ADDITIONAL INFORMATION. DEALER WAS NOTIFIED. MR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#769620November 12, 2002
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
THE CAR INITIALLY STALLED UPON STARTING IN MAY OF 2002. THE DEALER WAS CONTACTED AND A NEW FUEL PUMP WAS PLACED ON THE VEHICLE. THE VEHICLE WAS THEN DRIVEN UNTIL OCTOBER OF 2002, AT THAT TIME, IT STALLED IN SLOW TRAFFIC TWO TIMES IN ONE DAY. THE DEALER WAS CONTACTED AND A SECOND FUEL PUMP WAS PLACED ON THE VEHICLE. APPROXIMATELY ONE WEEK LATER, WHILE TRAVELING AT 70 MPH, PASSING A SEMI-TRACTOR TRAILER ON THE INTERSTATE,THE CAR STALLED. IT TOOK 15 MINUTES TO RESTART AND WAS DRIVEN IMMEDIATELY TO THE FORD DEALER. THE CAR WAS IN THE SHOP FROM OCTOBER 24TH UNTIL NOV 12, 2002. AT THAT TIME, THEY WERE UNABLE TO DUPLICATE THE FAILURE, THEY THEN PLACED ANOTHER FUEL PUMP ON THE CAR AND REMOVED THE GAS TANK. CONTAMINATION WAS FOUND IN THE FUEL TANK. IT WAS CLEANED AND A NEW SCREEN PLACED ON THE CAR. ON NOVEMBER 4, 2002, THE SERVICE MANAGER CONTACTED ME AND SAID THAT HE COULD NOT FIND THE PROBLEM. TWO DAYS LATER I READ THE ODI RESUME ON THE FORD FOCUS INVESTIGATION EA02-02 BASIS PE02-040. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#769632November 12, 2002
UNKNOWN OR OTHER
THIS IS IN REGARDS TO THE E-MAIL THAT WAS SENT LAST WEEK ABOUT THE SUSPENSION/ TRANSMISSION ISSUES THAT I HAVE BEEN HAVING W/ PORTSMOUT FORD. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#769634November 12, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
ON NOV 6TH 2002, I HAD THE FORD FOCUS INSPECTED AT A NEW YORK STATE INSPECTION CENTER TO MEET STATE INSPECTION. NO PROBLEMS WERE DETECTED AT THAT TIME IN THE OPERATIONS OR CONSISTION OF THE BRAKE SYSTEM. ON NOV. 11TH RETURNING FROM A 500 MILE TRIP THE BRAKE SYSYTEMS FAILED WITH TOTAL LOSS OF FRONT BRAKES AND A SEVER GRINDING IN THE FRONT DRIVERS WHEEL. UPON INSPECTION THE ROTOR WAS SEVERLY DAMAGED RESULTING IN BRAKE FAILURE. I CALLED THE NEW YORK STATE INSPECTOR CONCERNING THE PROBLEM AND WAS TOLD THAT THE BRAKES WERE IN SPEC. ON NOV. THE 6TH, 2002. I CAN ONLY ASSUMED THAT I EXPERIANCED A TOTAL BRAKE FAILURE DUE TO POOR QUALITY OF MATERIALS USED IN THE BRAKE SYSTEM OF THE FORD FOCUS. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022557November 12, 2002
SERVICE BRAKES, HYDRAULIC
THE CONSUMER CALLED COMPLAINING ABOUT PROBLEMS WITH THE BRAKES. THE BRAKES EXPERIENCED WEAR DUE TO FAULTY ROTORS AND PADS. THE MANUFACTURER WAS CONTACTED BUT REFUSED TO REIMBURSE THE CONSUMER. *MR *SCC *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022562November 12, 2002
ELECTRICAL SYSTEM:WIRING
CONSUMER CALLED COMPLIAINING ABOUT HAVING PROBLEMS WITH THE WIRING HARNESS WICH AFFECTS THE BACK UP LIGHTS AND THE CRUISE CONTROL ON THE VEHICLE. DEALER AND MANUFACTURED WERE CONTACTED AND DIRECT CONSUMER TO OUR HOTLINE. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022605November 12, 2002
WHEELS:LUGS/NUTS/BOLTS/STUDS
NHTSA#11813-00-V-303-000 REAR WHEEL HUB NUTS:: REAR WHEEL RETAINING NUTS CAN LOOSEN AND ALLOW THE LEFT REAR WHEEL AND BRAKE DRUM ASSEMBLY TO SEPARATE FROM THE VEHICLE... CONSUMER SATATES HAS THE SAME PROBLEM. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION.. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#769551November 11, 2002
SUSPENSION:FRONT, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, UNKNOWN OR OTHER
FIRST PURCHASE FOCUS IT HAD A LOUD ENGINE WE TOOK IT BACK AND THEY HAD TO REPLACE TOP OF THE ENGINE. THEN OTHER PARTS OF THE VEHICLE STARTED TO FALL APART. IN A 2 YEAR SPAN, MOSTLY THE OCCURANCES HAPPENED IN THE FIRST YR, MOLDING AROUND THE HEADLIGHTS CAME OFF ALONG WITH THE MOLDING AROUND THE WINDSHIELD BACK AND FRONT, TRUNK WILL NOT SHUT THE MOLDING AROUND THE KEY HOLE FELL OUT AND THE LOCK INSIDE WAS LOOSE(TAKEN IN TWICE ONLY THE LOCK WAS FIXED ONCE THE MOLDING WAS JUST REPLACE THE LAST TIME, STILL WON'T SHUT) IGNITION GOT STUCK KEY WOULD GO IN BUT WOULD NOT TURN, ENGINE IS STALLING ALL DASHBOARD LIGHTS COME ON AND THEN CAR STALLS IN PARK AND JUST STARTING TO MOVE. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#769576November 11, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
NO SUMMARY. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#769452November 8, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
AUTO HAS STALLED DURING OPERATION OF VEHICLE. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#769481November 8, 2002
AIR BAGS
IN THE SHORT TIME THAT I'VE OWNED MY FOCUS I'VE HAD TO RETURN IT TO THE DEALERSHIP ON 3 OCCASIONS BECAUSE THE AIR BAG LIGHT COMES ON. THE FIRST TIME I BROUGHT IT IN THEY HAD TO REPLACE A MODULE TO THE AIR BAG COMPONENT. THE SECOND AND THIRD TIME I BROUGHT IT IN THEY FOUND NOTHING WRONG. THE THIRD TIME I BROUGHT IT BACK THEY GAVE ME A RECORDING DEVICE THAT I HAD TO USE TO RECORD THE AIR BAG LIGHT BECAUSE THE AIR BAG LIGHT WAS NOT REGISTERING THAT IT EVER CAME ON. I HAD TO RECORD THE LIGHT A TOTAL OF 3-4 TIMES AND THEN BRING IT BACK TO THE DEALERSHIP. I DID SO AND RETURNED MY CAR ONLY TO FIND OUT THAT THIS DEVICE TOLD THEM NOTHING. SO NOT KNOWING THE EXACT PROBLEM THEY WENT AHEAD AND REPLACED THE ENTIRE AIRBAG. ALL OF THESE ATTEMPTS OCCURED LATE SEPTEMBER THROUGH MID OCTOBER. AS OF 11/8/2002 THE LIGHT HAS NOT COME BACK ON. I FEEL KNOW THAT I'M LEFT WITH A FALSE SENSE OF SECURITY AND THE QUESTION OF IF I GET INTO AN ACCIDENT IS THIS AIR BAG GOING TO PROTECT ME. I WAS TOLD THAT THIS IS AN ISOLATED CASE BUT I'M NOT TO SURE ABOUT THAT. I THINK THIS IS A MAJOR SAFETY ISSUE AND SHOULD BE TAKEN INTO SERIOUS CONSIDERATION. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022472November 8, 2002
SEAT BELTS:REAR/OTHER
CONSUMER STATES THAT IT IS HARD FOR THEM TO BUCKLE IN THE REAR SEAT BELT DUE TO THE SEAT BELT LAYING OVER THE BUCKLE. DEALER NOTIFIED TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022473November 8, 2002
TIRES
WHILE DRIVING VEHICLE WOULD BOUNCE TO SIDE WHEN HITTING A BUMP IN THE ROAD, TOOK TO DEALER, THE DEALER ALLIGNED VEHICLE, TIGHTENED UP STABLIZER LINK. CONSUMER STATES' TIRES WERE REPLACED 20000, MECHANIC STATES ALL TIRES WERE COUPED. PLEASE PROVIDE ANY FURTHER INFORMATION. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022480November 8, 2002
ENGINE AND ENGINE COOLING:ENGINE
WHILE TRAVELING ON THE HIGHWAY WITHOUT PRIOR WARNING. THE VEHICLE WILL STALL AND WILL NOT RESTART. PLEASE PROVIDE ADDITIONAL INFORMATION. DEALER IS AWARE OF THE PROBLEM TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022531November 8, 2002
WHEELS
RIGHT REAR WHEEL FELL OFF WHILE DRIVING VEHICLE AT 65MPH. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022532November 8, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
CONSUMER STATES, THE ROTORS AND BRAKES PAD WORN EXCESSIVELY. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022533November 8, 2002
SERVICE BRAKES, HYDRAULIC
CONSUMER NOTICED, WHEN APLYING THE BRAKE WILL SQUEALING AND MOANING. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#769416November 7, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THIS HAS HAPPENED MANY TIMES, ONLY GOING AT HIGHER RATES OF SPEED, 50-70 MPH. I CAN PULL OVER AND IT STARTS RIGHT BACK UP. THIS USUALLY HAPPENS WHEN THE GAS TANK IS AT 1/4 OR LESS, IT'S NOT OUT OF GAS, I CAN GO ANOTHER 50 MILES WITHOUT FILLING UP AT SPEEDS OF UNDER 50 MPH. ONCE I FILL THE GAS TANK BACK UP, IT DOESN'T STALL AGAIN UNTIL THE GAS TANK GOES BELOW 1/4. IS THERE A RECALL COMING UP ON THIS ISSUE? DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#769442November 7, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THE CAR IS POPPING IN FRONT, SCRUBBING IN REAR, HESITATES, LOOSING POWER, FRIENDSHIP FORD OF BRISTOL COULD NOT FIND THE PROBLEM WHILE IT WAS UNDER WARRANTY. NOW THAT IT'S OUT OF WARRANTY I'M GIONG TO HAVE TO PAY FOR IT, BECAUSE OF THERE SCREW UPS AND IT'S NOT RIGHT FORD SHOULD STAND BEHIND THERE VEHICLES. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022340November 7, 2002
ELECTRICAL SYSTEM:IGNITION:SWITCH
WHEN CONSUMER STARTS THEIR VEHICLE. THE IGNITION SWITCH AND STEERING WHEEL WILL LOCK UP, AND KEYS WILL GET STUCK IN THE IGNITION. HAD VEHICLE TOWED. DEALERSHIP REPLACED THE IGNITION SWITCH. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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