Ford Focus Complaints

22,326 consumer complaints on file.

#10004985January 30, 2003
POWER TRAIN:CLUTCH ASSEMBLY
WHEN THE CAR HAD 15000 MILES ON IT AND STILL UNDER WARRANTY THE THIRD GEAR WAS MAKING A GRINDING SOUND. I TOOK IT IN TO THE DEALER AND THEY REPAIRED IT. 30,000 MILES LATER( MOSTLY HIGHWAY MILES) THIRD GEAR STARTED MAKING THE SAME SOUND AGAIN.THE DEALER SAID IT WOULD COST ME 900 DOLLARS TO FIX IT SINCE IT WAS NOT UNDER WARRANTY ANYMORE. I CAN NOT BELIEVE THAT THE TRANSMISSION, AND ONLY THIRD GEAR IN A MANUAL FIVE SPEED IS ONLY GOOD FOR 30,000 MILES, MOST OF WHICH IS ON THE HIGHWAY WHEN THIRD GEAR IS NOT USED MUCH.I BELIEVE THAT IS A DEFECT WITH THE CAR ITSELF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005971January 30, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
ON SEVERAL OCCASIONS WHILE DRIVING WOULD FEEL NAUSEOUS AND BEGIN VOMITING. MANUFACTURER DIAGNOSED PROBLEM WITH EGR PRESSURE SENSOR CAUSING EXHAUST FUMES TO ENTER VEHICLE'S INTERIOR CABIN. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005988January 30, 2003
ELECTRICAL SYSTEM:WIRING
VEHICLE IS HAVING THE SAME DEFECT WITH THE WIRE HARNESS AS STATED IN RECALL NUMBER 000 V 411 000, BUT THEIR VIN NUMBER IS NOT INCLUDED. TS BRAKE LIGHTS INOPERATIVE AT TIMES ALSO ABS LIGHT COMES AND DASH AND DOME LIGHT GO OFF INTERMITTENTLY. TRUNK RELEASE INOPERATIVE. LATCH ASSEMBLY REPLACED. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005999January 30, 2003
STEERING
WHILE DRIVING AT ANY SPEED AND WITHOUT WARNING THE STEERING WHEEL LOCKED UP CAUSING A ACCIDENT. DEALER NOTIFIED. TS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10003782January 29, 2003
AIR BAGS
CONSUMER HIT A GUARD RAIL. THE AIR BAG DEFLATED AND HAD GIVEN THE CONSUMER 2ND DEGREE BURNS AS WELL AS OTHER INJURIES. PH
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10004895January 29, 2003
ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION LOCK CYLINDER WILL NOT TURN. FORD HAS REFUSED TO PAY AS MY 36,000 MILE WARRANTY HAS EXPIRED. I AM GOING TO CONTACT EVERYONE I CAN THINK OF TO TRY TO GET THIS TAKEN CARE OF. I WOULD APPRECIATE BEING CONTACTED IF ANY CLASS ACTION LAW SUITS ARE FILED AGAINST FORD FOR VIOLATION OF LEMON LAWS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10004906January 29, 2003
FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
WHILE DRIVING ON A RURAL ROOD AT APPROX. 6:00 AM THE VEHICLE STOPPED RUNNING AND LEFT ME STRANDED IN THE MIDDLE OF THE ROAD. THIS OCCURRED DURING A RAIN/SLEET STORM AND PUT ME IN EXTREAM DANGER. THE CAR WAS TOWED TO FAIRFIELD FORD, FAIRFIELD, OH AND REPAIRED. I WAS TOLD THAT THE PROBLEM WAS CAUSED BY A BROKEN WIRE IN THE CONTROL MODULE FOR THE FUEL PUMP. ALTHOUGH THIS VEHICLE IS 3 YEARS OLD IT ONLY HAS ABOUT 7,000 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005942January 29, 2003
SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY:U-BOLT, LEAF SPRING TO AXLE
TOOK VEHICLE TO DEALER FOR SUSPENSION DEFECT. CAUSE IS UNKNOWN. PLEASE PROVIDE ANY FURTHER INFORMATION. PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10004818January 28, 2003
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
THE BATTERY CABLE CORODED CAUSING THE VEHICLE TO SHUT DOWN AT HIGHWAY SPEED. PLEASE PROVIDE ANY ADDITION INFORMATION. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003962January 28, 2003
SERVICE BRAKES, HYDRAULIC
SQUEAKING BRAKES. *AK *TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003559January 28, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
FUMES IN PASSENGER COMPARTMENT WHENEVER HEAT OR AIR CONDITIONING ON. DEALER CLAIMS SMELLS NOTHING AND ALSO ROTORS ON BRAKE DRUMS ARE MINIMUM REQUIRED BY LAW WITHOUT HAVING TO BE REPLACED EVEN THOUGH THEY HAVE NEVER BEEN MACHINED OR SCARRED. DEALERSHIP SAYS THEY ARE AWARE OF PROBLEM BUT FORD HAS DONE NOTHING ABOUT IT AND ROTORS AREN'T UNDER WARRANTY EVEN THOUGH THEY ARE DEFECTIVE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003590January 28, 2003
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
HERE'S A SERIOUS SAFETY DEFECT THAT NEEDS TO BE CORRECTED. SINCE I BOUGHT MY 2000 FOCUS ZTS (WITH LESS THAN 45,000 MILES ON IT) IT HAS HAD ALL THE RECALL SERVICES DONE (SIX, IF I RECALL CORRECTLY) AND TWO WINDSHIELDS REPLACED TOO (DUE TO EDGE CRACKS DEVELOPING). THIS WEEK A SERIOUS NEW PROBLEM SURFACED: A WIRE SHEARED OFF WITHIN A CONNECTOR THAT GOES TO THE IGNITION COIL, PART OF THE MAIN ENGINE HARNESS. I WAS TRAVELING AND ALL OF A SUDDEN THE ENGINE SIMPLY DIED. IF THIS HAPPENED IN TRAFFIC OR ON THE HIGHWAY, A SERIOUS ACCIDENT WOULD HAVE RESULTED. LUCKILY, I WAS ON A QUIET STREET. THIS IS A MANUFACTURING DEFECT THAT FORD SHOULD ACKNOWLEDGE AND CORRECT AT NO CHARGE TO THE OWNER. TO MAKE THE MATTER WORSE, THE DEALER TELLS ME THAT THE CONNECTOR THAT FAILED IS NOT AVAILABLE FROM FORD AS A REPLACEMENT PART -- THE WHOLE MAIN ENGINE HARNESS HAS TO BE REPLACED, WITH MORE THAN EIGHT HOURS OF LABOR REQUIRED, PLUS THE COST OF THE HARNESS. IT WILL END UP COSTING CLOSE TO A THOUSAND DOLLARS. IF THE CONNECTOR WERE AVAILABLE IT WOULD COST UNDER THREE HUNDRED DOLLARS TO REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003441January 27, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
WHILE GETTING ON THE OFF RAMP WHEN I WENT TO STOP THE BRAKES *POPPED* AND FAILED COMPLETELY. I HAD TO STOP THE CAR WITH THE HAND BRAKE. HAD IT SERVICED BY FORD AND IT WAS A MASTER CYLINDER FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003501January 27, 2003
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
ON WINDING TURNS AND HILLS CAR WOULD ACT AS IF IT WAS OUT OF GAS, ESPECIALLY IF TANK FELL BELOW HALF. CAR STALL ON ONE OCCASSIONS BUT ON OTHERS I TOOK FOOT OFF GAS AND MANAGED TO RECOVER POWER. THE DEALER REPLACED THE FUEL FILTER AND PUMP (WITH THE EXPLANATION THAT IT WAS FAILING UNDER HEAVY LOAD). WHILE THE PROBLEM HAS NOT REPEATED ITSELF, THE CAR FEELS MORE SLUGGISH THAN IT USED TO. I ALSO TRY TO KEEP THE TANK ABOVE HALF FULL, AS SEVERAL SITES HAVE RECOMMENDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003400January 25, 2003
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS
MY WIFE WHO IS 7 MONTHS PREGNANT WHO ALSO HAD MY 5 YEAR OLD SON WITH HER, WAS PROCEEDING ON THE I-210 WHEN OUR 2000 FORD FOCUS SUDDENLY STALLED GOING APPROXIMATELY 55 MPH, THERE WERE MANY CARS BEHIND HER AND KEEPING HER WITS ABOUT HER PULLED THE CAR INTO THE EMERGENCY LANE, NARROWLY MISSING BEING REAR ENDED. AFTER SEVERAL ATTEMPTS, THE CAR RE-STARTED AND SHE WAS ABLE TO GET TO A PHONE AND CALL ME FOR ASSITANCE. ONCE I GOT THE CAR MOVING, I WAS NOTICING A STALLING AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10004567January 24, 2003
STRUCTURE:BODY:DOOR
CONSUMER NOTICED VEHICLE REAR DOORS HAVE BEEN RUSTING FROM THE INSIDE OF VEHICLE. DEALER HAS BEEN CONTACTED. PLEASE PROVIDE FURTHER INFORMATION. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10004626January 24, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
CONSUMER STATED THAT WHILE DRIVING AT ANY SPEED AND WITHOUT WARNING THE VEHICLE WILL SHUT OFF CAUSING CONSUMER TO PULL OVER. DEALER NOTIFIED. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10004635January 24, 2003
ELECTRICAL SYSTEM:IGNITION:SWITCH
CONSUMER STATES THE IGNITION SWITCH IT IS NOT WORKING PROPERLY, KEY GO ONLY HALF WAY AND IT TAKES LONGER TIME TO PUT IT INSIDE THE SWITCH. DEALER HAS BEEN NOTIFIED AND WONT FIX. PLEASE PROVIDE FURTHER INFORMATION. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003845January 23, 2003
UNKNOWN OR OTHER
INCOMPLETE INFO *SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003287January 23, 2003
SUSPENSION:REAR:AXLE:SPINDLE
THE REAR END OF THE CAR STARTED TO WOBBLE, LOOSE CONTROL AND FISH TAIL AT A DRIVING SPEED 0F 70 TO 75 MPH ON A TOTALLY NON SLIPPERY DRY ROAD. ON WOBBLING, THE CAR QUIT RESPONDING AND STARTED FISH TAILING EVENTUALLY ROLLING OVER TWICE BEFORE IT CAME TO REST UPSIDE DOWN DOWN A HILL. THE POLICE OFFICER THAT INVESTIGATED THE CRASH SITE, LOOKED INTO THE TYRE MARKS AND VERIFIED THAT THE BRANKES HAD BEEN HIT EVEN BEFORE THE CAR TOUCHED THE FOG LINE(WAKE UP STRIP). THE OFFICER ALSO MADE A NOTE IN HIS REPORT REQUESTING FOR AN INVESTIGATION INTO THE REAR AXLE OF THE CAR.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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