Ford Focus Complaints

22,326 consumer complaints on file.

#10024100June 16, 2003
SUSPENSION:FRONT
CONSUMER WILL PROVIDE INFORMATION ON THE FRONT SUSPENSION PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10023143June 16, 2003
ELECTRICAL SYSTEM:IGNITION:SWITCH
TURNED OFF CAR, GOT OUT, PUT IN GAS, GOT BACK IN CAR, KEY WOULD ONLY GO IN HALF WAY. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10024163June 16, 2003
ELECTRICAL SYSTEM:IGNITION:SWITCH
WHILE PLACING THE KEY INSIDE OF THE IGNITION SWITCH VEHICLE WILL NOT START UP AT ALL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10023184June 16, 2003
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
FUEL PUMP FAILED IN MY 2000 FORD FOCUS. THE PUMP WENT OUT AS I WAS COMING TO A STOP CAUSING THE CAR TO STALL AND THE POWER STEERING TO GO OFF. I WAS UNABLE TO STEER, AND WAS FORTUNATE THAT THERE WAS A RED LIGHT SO I COULD RESTART THE VEHICLE. THIS WAS THE FOURTH TIME THAT HAPPENED. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10023176June 16, 2003
ELECTRICAL SYSTEM:IGNITION
ON JUNE 1, 2003, MY CAR HAD TO BE TOWED TO THE DEALER FOR REPLACEMENT OF THE IGNITION CYLINDER WHICH WAS DONE ON JUNE 2, 2003 AT STONEHAM MOTOR CO. I PREVIOUSLY HAD THE CAR TOWED TO THE DEALER FOR THE SAME PROBLEM AND SAME REPAIR ON TWO OTHER OCCASIONS -- FEBRUARY 11, 2003 AND APRIL 21, 2003. THIS WAS PREVIOUSLY REPORTED IN A COMPLAINT TO YOUR AGENCY (CONFIRMATION NO. 10018431). THE DEALER ATTEMPTED TO REPLACE THE STEERING COLUMN SO THAT I WOULD NOT HAVE THIS PROBLEM AGAIN, BUT WAS UNABLE TO ACCOMPLISH THIS SUCCESSFULLY. ALTHOUGH A NEW IGNITION CYLINDER WAS INSTALLED, I UNDERSTAND THAT THIS PROBLEM MAY CONTINUE TO OCCUR REPEATEDLY BECAUSE OF A DESIGN DEFECT WHICH DOES NOT REQUIRE THE KEY TO BE INSERTED FULLY. THE TOW TRUCK DRIVER TOLD ME THAT ONE CONSUMER WITH A SIMILAR PROBLEM LEAVES HIS KEY IN THE IGNITION, THINKING THAT IF THE CAR GETS STOLEN THAT WILL SOLVE THE PROBLEM. HE SAID THAT ANOTHER CONSUMER HAS A HAMMER IN HIS CAR WHICH HE USES TO TAP THE KEY BEFORE TURNING IT. I HAVE NO COMPLAINT WITH THE DEALER WHO PERFORMED ALL THREE REPAIRS AT NO CHARGE, BUT I BELIEVE THAT THE MANUFACTURER SHOULD HAVE SOME RESPONSIBILITY FOR THIS PROBLEM, BOTH TO ME AND MY DEALER. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10024176June 16, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
BRAKE PADS ARE WARPED AND WEAR OUT IN A SHORT PERIOD OF TIME.EVERY 20,000 MILES HAD TO REPLACE THEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10023066June 14, 2003
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, AIR BAGS:FRONTAL
I WAS DRIVING DOWN THE PA TURNPIKE GOING 60 MPH IN MY 2002 FORD FOCUS. I HAD JUST PASSED A COP AND HAVE WITNESSES THAT I WAS NOT SPEEDING OR DRIVING ERRATICALLY. IT WAS 8:30 IN THE MORNING AND MY CAR SUDDENLY LOST ALL POWER. MY RPM'S DROPPED AND I WAS LOOSING MY SPEED. (THIS HAPPENED ONE MONTH PRIOR AND I TOOK IT TO FORD. THEY REPLACED THE FUEL PUMP AND TWO OTHER PARTS ON WARRANTY) I HAD TO GET TO THE RIGHT SHOULDER, WHICH HAD A WALL RIGHT AFTER IT, BECAUSE I WAS IN THE LEFT LANE WHERE THERE WAS A WALL DIRECTLY TO MY LEFT. IN TRYING TO CROSS THE CAR LOST TRACTION ON THE ROAD AND SHOT ME HEAD FIRST INTO THE WALL. HEAD FIRST AT 55 MPH AND MY AIRBAGS DID NOT DEPLOY. THE CAR HAS BEEN DEEMED A TOTAL LOSS AND FOR THE PAST TEN DAYS I HAVE BEEN IN UNBELIEVABLE PAIN, TO THE ER 3 TIMES. NOW I HAVE PHYSICAL THERAPY FOR ABOUT A MONTH BEFORE HOPEFULLY EVERYTHING IS BETTER. I AM A 19 YEAR OLD FEMALE AND I DON'T WANT TO SEE ANYBODY ELSE HURT IN THIS SORT OF ACCIDENT. I HAVE AN ATTORNEY AND I SUGGEST ANYONE WITH A FOCUS HAVE ONE ON HAND. I WANT EVERYONE TO READ THIS BEFORE THEY BUY ONE! MY NEXT STEP IS TO CONTACT MAGAZINES AND TELEVISION SHOWS. I HAD A GUARDIAN ANGEL WITH ME, SOMEONE MAY NOT BE SO LUCKY! *NLM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10023081June 14, 2003
AIR BAGS:FRONTAL, SERVICE BRAKES, HYDRAULIC
I BOUGHT MY 19 YEAR OLD DAUGHTER A NEW FOCUS BECAUSE I FELT NEW CARS WERE SAFER AND MORE RELIABLE. TODAY, SHE WAS INVOLVED IN AN ACCIDENT. SHE HAS HAD ONGOING PROBLEMS WITH THE BRAKES MAKING NOISE AND NOT BEING RESPONSIVE. ON HER WAY TO HAVE THEM LOOKED AT AGAIN, SHE MADE A LEFT ONTO A MAJOR ROAD AND THE TRAFFIC IN FRONT OF HER WAS AT A DEAD STOP. IT WAS THE RAV 4 IN FRONT OF HER, NOT HER BRAKES, THAT STOPPED HER CAR DEAD. THANKFULLY, NO ONE WAS HURT. TO ADD INSULT TO INJURY, THE AIRBAG I FELT WOULD PROTECT HER DID NOT DEPLOY. HOW MANY COMPLAINTS HAVE TO BE SUBMITTED BEFORE THINGS GET ADDRESSED BY A MANUFACTURER? TO THINK I BOUGHT MY ONLY DAUGHTER A CAR WITH UNRELIABLE BRAKES AND AIRBAGS THAT DON'T WORK. UNFORTUNATELY, LIKE A LOT OF OTHER CONSUMERS, WE FOUND THIS OUT THE HARD WAY. *NLM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10024005June 13, 2003
STRUCTURE
WHILE DRIVING A "POP" NOISE WAS HEARD AND VEHICLE STOPPED RUNNING. IT LOOKED LIKE THE FRONT END OF THE VEHICLE WAS COMING OFF OR LOOSENED. VEHICLE IS CURRENTLY AT THE DEALER. NO DETERMINATION OF THE PROBLEM HAS BEEN MADE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10024009June 13, 2003
ELECTRICAL SYSTEM:WIRING
NHTSA 00-V-411-000 VEHICLE DESCRIPTION: PASSENGER VEHICLES. A DECK LID WIRE HARNESS CAN FATIGUE AND DEVELOP BROKEN WIRES IN THE BEND AREA OF THE WIRE HARNESS. CONSUMER HAS THE SAME PROBLEM. HOWEVER THIS VEHICLE WAS NOT PART OF RECALL DUE TO VIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10022994June 13, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION, SERVICE BRAKES, HYDRAULIC
MY BRAKES HAVE SQUEAKED AND CHIRPED EVER SINCE I HAVE OWNED THE CAR. I HAD PADS AND ROTORS REPLACED FOR THE FIRST TIME AT 28,000 MILES, AND AM FACING HAVING THE SAME WORK DONE AGAIN AT 48,000 MILES. MY AUTOMATIC TRANSMISSION FAILED AT 35,000 MILES, AND THE RECALLS HAVE KEPT ME AT THE SERVICE DEPARTMENT MORE HOURS THAN I CAN COUNT. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10024036June 13, 2003
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING VEHICLE BEGINS TO STALL. DEALER NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10022963June 12, 2003
ELECTRICAL SYSTEM:IGNITION
AFTER RECALL REPAIRS WERE PERFORMED VEHICLE WOULD NOT START. DEALER STATED IT WAS NOT THEIR PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10022977June 12, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
WHILE DRIVING A GRINDING NOISE WAS HEARD. VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT BRAKE ROTORS AND PADS HAD TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10023986June 12, 2003
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
OUTSIDE HANDLE ON DRIVER'S SIDE FELL OFF WITHOUT PRIOR WARNING. WHEN SHE WENT TO OPEN THE DOOR FOR ACCESS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10022812June 11, 2003
ELECTRICAL SYSTEM:IGNITION, ENGINE AND ENGINE COOLING:ENGINE
ENGINE CHECK LIGHT COMES ON, AND VEHICLE STARTS TO SHAKE ,AND THEN SHUTS OFF. DEALER NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10022826June 11, 2003
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
WHILE DRIVING DRIVER'S SIDE BACK DOOR CAME OPEN. LATCH BROKE, AND THE DOOR WILL NOT CLOSE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021350June 10, 2003
PARKING BRAKE
CAR ROLLED BACKWARDS EVEN THOUGH PARKING BRAKE WAS FIRMLY ENGAGED AND TRANSMISSION WAS IN PARK.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021381June 10, 2003
STRUCTURE:BODY
I HAVE A 2002 FORD FOCUS SE WAGON. THE FRONT FOOT WELLS FILL UP WITH WATER IN RAINY CONDITIONS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10024305June 9, 2003
POWER TRAIN, ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, TIRES, VISIBILITY:SUN/MOON ROOF ASSEMBLY
CONSUMER CONCERNED ABOUT THE AMOUNT OF RECALLS ON VEHICLE. *MR THE CONSUMER HAD TO REPLACE THE CABLE SHIFTER WHEN THE VEHICLE WAS ONLY 2 YEARS OLD. THE ALTERNATOR HAD TO BE REPLACED, THE DOOR LOCK ACTUATORS, TIRES, SUN ROOF CONTROL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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