Ford Fiesta Complaints

3,175 consumer complaints on file.

#11652018April 1, 2025
POWER TRAIN
The contact owns a 2014 Ford Fiesta. The contact stated that while driving at an undisclosed speed, the RPM increased quickly to over 7,000 RPM; however, the vehicle lost motive power. The contact was able to pull over to the shoulder of the roadway, where the failure persisted. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the Transmission Control Module (TCM), resulting in damages to the clutch. The contact was informed that the transmission and clutch needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 59,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651154March 27, 2025
ENGINE, ELECTRICAL SYSTEM
The contact's wife owns a 2015 Ford Fiesta. The contact stated that while the vehicle was idling or driving below 20 MPH, the vehicle sputtered and then shut off with the battery and check engine warning lights flashing on the instrument panel. The vehicle was taken to an unknown dealer, where the contact was informed that there were no recalls on the VIN. The contact asked for an estimate for a diagnostic test but was denied service. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The manufacturer then referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 112,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650672March 26, 2025
STRUCTURE:BODY, ELECTRICAL SYSTEM, SERVICE BRAKES
2014 Ford Fiesta manual sedan exhibiting recurring, dangerous hood latch malfunction (recently noticed) where hood unlatches while driving/parked & experiencing sudden power loss when AC is used (fuse removed to prevent this dangerous condition). Potential safety hazards: obstructed vision, hood detachment, engine tampering, sudden loss of control. Ford Service Advisor admitted hood latch "should" be a recall, yet dealership attempts to charge $350-$500 ($250 diagnostic) for repair instead of initiating recall. This raises concerns Ford prioritizes profit over safety, esp. since Fiesta is discontinued. Other issues include previous brake pad lock-up requiring costly ABS Hydraulic Control Unit repair & door latch recall 20S15 ("door may unlatch while driving"). Multiple recurring issues suggest vehicle may be a lemon overall. Request immediate NHTSA investigation into hood latch defect & electrical/AC power loss issue. Urge recall consideration. I will gladly allow my vehicle to be studied in a NHTSA lab to aid investigation. Concern heightened by Ford's discontinuation of model.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650247March 24, 2025
POWER TRAIN
Driving at highway speed, the vehicle began to switch between the 5 and 6 gear without warning several times, and a message "TRANSMISSION FAULT SERVICE NOW" appeared on the car's dashboard display. The car then started hard-shifting, would not shift into some of the gears, and would not move in reverse. The car had poor acceleration and limited power and it was difficult to pass and keep up with other road traffic. Dealer estimate $4400 for clutch repair internal to transmission.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649114March 18, 2025
ENGINE, FUEL SYSTEM, GASOLINE
The contact owns a 2017 Ford Fiesta. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, who diagnosed a failure with a purge valve solenoid. The contact was informed that the purge valve solenoid was stuck in the open position. The vehicle was repaired, but the failure reoccurred. The contact stated that the failure had occurred three times within four years. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 71,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647793March 12, 2025
ENGINE
On the coldest night of the winter the engine overheated. Pulled over immediately; , , now car will not start believe lit cracked the head or head gasket
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647958March 12, 2025
ENGINE
On 3/10/2025, when driving my 2015 Ford Fiesta SE, I experienced a sudden failure consisting of a "lurch", lost all drive power to the vehicle, and had to use inertia to steer myself out of traffic to the shoulder of the road. After exiting the vehicle, I inspected all tires (no issues) and popped the hood (no visible issues like smoke). I requested emergency roadside assistance to tow my vehicle to the nearest mechanic shop. After troubleshooting the vehicle, the shop confirmed that all fluid levels were okay and the timing belt had failed, specifically noting that the manufacture-recommended PMI is at 150,000 miles and my vehicle only had 118,579 miles. What component failed = Timing belt. Is it available for inspection = It can be. How was safety at risk = Losing all mechanical power while going up a grade in heavy traffic. Has the problem been confirmed = Yes, by an independent service center. Has the vehicle been inspected by the manufacturer, police, or insurance = No, but I did call Ford's service line to notify them; no action taken on their part. Any warnings = No sounds, no transient loss of power, no warning lights; just a sudden "bang" and "lurch".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645066February 26, 2025
ENGINE
Overheating issue still occurred on Cylinder 2, previous recall did not assist in repairing the problem due to poor cooling design from factory. Refer to Recall 17S09 (17V209000) from April 21, 2017.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645151February 26, 2025
POWER TRAIN
The contact owns a 2016 Ford Fiesta. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted. There was no warning light illuminated. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 128,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644795February 25, 2025
FUEL SYSTEM, GASOLINE:STORAGE:EVAPORATIVE EMISSIONS:CANISTER
The contact owns a 2017 Ford Fiesta. The contact stated that after refueling, the vehicle failed to restart. The vehicle was jumpstarted. The check engine warning light was illuminated. The contact stated that the failure persisted after refueling. The contact stated that a bystander assisted with restarting the vehicle, by depressing the accelerator pedal. The contact stated that the canister purge valve had previously been replaced, but the failure recurred. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and referred the contact to the dealer. The failure mileage was approximately 44,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643920February 20, 2025
POWER TRAIN
The contact owns a 2019 Ford Fiesta. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted with the check engine warning light illuminated. The vehicle was restarted; however, the failure reoccurred. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 67,649.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643064February 17, 2025
STRUCTURE:BODY
My car worked perfectly fine, I was out using it and coming back from the place I was at. My door just stopped closing out of nowhere. Realizing my door latch is not working at all anymore. It does not move
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640776February 5, 2025
ELECTRICAL SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
Alarm system going off for no reason. Battery drained and engine wouldn't start. I had battery tested at auto repair shop and it had burnt out cell inside battery. I purchased new battery last week. The automatic transmission is sluggish at times, feels like it hesitates to get into the next gear. Unknown reasons for cause of issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640431February 3, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2015 Ford Fiesta. The contact stated that during cold weather conditions, the check engine and the low oil pressure warning lights illuminated intermittently. The failure had become constant over time. The contact who is a certified mechanic, diagnosed the vehicle and determined that the camshaft had failed due to a camshaft position timing performance bank code. The contact replaced the spark plugs and, while doing so, noticed oil in the thread of cylinder #3 spark plug. The contact became aware of NHTSA Campaign Number: 17V209000 (engine and engine cooling). The dealer was contacted and confirmed that the VIN was not included in NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling). The manufacturer was made aware of the failure and confirmed that the VIN was not included in the recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639291January 29, 2025
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
The contact owns a 2016 Ford Fiesta. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate above 20 MPH. The contact stated that the transmission warning light was illuminated. In addition, the contact stated that when the gear shifter was shifted into drive, the vehicle quickly lunged forward. The vehicle was taken to the dealer where it was diagnosed with transmission control module failure. The contact was informed that the transmission control module needed to be replaced. The vehicle was repaired. The contact referenced an unknown recall however, the contact was informed that the VIN was not under recall. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 37,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636261January 16, 2025
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The contact owns a 2015 Ford Fiesta. The contact stated that while the vehicle was parked, the front passenger's door latch failed to latch as needed, and the front passenger's door failed to close securely. The contact used duct tape to prevent the door from opening unexpectedly. The contact stated that the failure started shortly after the vehicle was purchased. The contact stated that the vehicle was taken to several independent mechanics however, the failure was not duplicated. The dealer was made aware of the failure and provided the contact the cost for a diagnostic test. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was 89,072.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636370January 16, 2025
ELECTRICAL SYSTEM, STRUCTURE:BODY
Trunk latch releases randomly. Like so many other people with this generation of Ford Fiesta. They have taken them in for the same issue and told they don't by the shop that they don't know what the problem is. The problem is random so getting to to happen while at the shop is next to impossible. If the problem can't be reproduced by a garage mechanic, how would Insurance, or police have any luck? There needs to be a recall, because some people are having them pop open while driving at night, and all of a sudden the interior lights come on, safety hazard!!! Some will pop open and kill the battery because the dome light comes on when the trunk opens. Then you're standing in subzero temperatures trying to jump start the car. That in and of itself is a safety issue. No warning lights are associated with this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635785January 14, 2025
ENGINE
The ignition is out on the car. And I’ve heard it’s common with ford fiesta.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635077January 9, 2025
POWER TRAIN
Hello, I have zero idea why I am emailing, I may be secretly hoping for...anything. I drive a 2018 Ford Fiesta SE, I have owned it since 2019 as that is when I purchased it used. Over the weekend I experienced transmission issues and an auto shop informed me that I am in need of a transmission rebuild due to the clutch going out. The estimated cost is 3.4k. I came across this article from 2019: [XXX] Within the article Ford notes: "The transmissions (dual-clutch automatic transmissions known as DPS6 designed for fuel efficiency) were introduced in the 2011 model year Fiesta and 2012 Focus. They were used until the Focus was discontinued with the 2018 model year and until the 2019 Fiesta". The article then goes onto state: "technical analysis, warranty data and customer feedback show that the DPS6 transmission in Focus and Fiesta vehicles from 2016 (model year) through 2019 MY are improved from prior model years. They perform well and have competitive levels of customer satisfaction.” But I don't believe that to be true given the clutch issues that have just happened with my 2019 Ford Fiesta. It gets a bit more odd because I think Ford is lying about the 2019 model year being 'improved'. The mechanic I am going through put a pause on rebuilding my transmission because Ford reached out to them with potential fixes per an 'internal bulletin'. Those potential fixes include a redesigned clutch kit for the transmission...why would that be a thing if my model year was 'improved'. Also, they are not covering any repairs. I don't even know if I have the right to demand that they do? Given my model year wasn't included in the lawsuit, despite it being the last year Ford made the Fiesta. I also did find this update [XXX] I just want help or something done. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633790January 3, 2025
STRUCTURE:BODY
Every once in a while I go around a left handed curve, the right side passenger door it comes out, it will unlatch and then latch back.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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