Ford Fiesta Complaints

3,175 consumer complaints on file.

#11612879September 5, 2024
SERVICE BRAKES, POWER TRAIN
My clutch slave cylinder failed with approximately 64000 mi on the vehicle. This is a hydraulic system sharing the same reservoir as the brakes. The clutch pedal stuck to the floor leaving me unable to change gear while driving on the highway. Had to pull off on the side of the road and manually pull up the clutch with my hand. After that it functioned seemingly fine. I took the car to a local garage who diagnosed the issue and said it was fairly common on these cars. Part has not been replaced yet so it cannot be inspected but it is scheduled to go in to have the transmission dropped and slave cylinder replaced. There were no lamps messages or other warning signs prior to the incident on the highway aside from a slight softening of the clutch feel which occured during the months proceeding the failure. The clutch in this vehicle is notoriously soft to begin with so it did not feel much different. Thank you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611904August 31, 2024
SERVICE BRAKES
I started to notice a bit of resistance when pressing on the brakes. Minor initially, but then if you had to apply slightly more pressure the car would jerk/pull hard to the right. The harder and faster you had to press, the more intense the jerk. I took her in to the dealership and they noticed something with the reservoir into the hydraulics unit that feeds fluid into the brakes. The fluids are not circulating back into it and the caliper is not building enough pressure to close. They said it's the ABS Hydraulic Control Unit: D2BZ-2C405-E and the part is on national backorder with no ETA. The car is unsafe to drive without the part. She's a 2014 with only 28k miles and it seems strange to have this failure with such low mileage. I just have texts with the dealership right now. I spoke with Ford directly today and they guesstimated 5-6 months for the part. I ordered a used part and will take her to another mechanic to get it replaced in the interim since the dealership won't work with a used part. At that point I will have invoices. Thanks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611372August 28, 2024
POWER TRAIN
The contact owns a 2015 Ford Fiesta. The contact stated that on several occasions while driving at various speeds, the RPM increased but the vehicle failed to respond as intended. The contact stated that on several occasions while driving, the check engine warning light illuminated and then disappeared. The vehicle was taken to an independent mechanic and the contact was informed that the transmission control module needed to be replaced. The vehicle was not repaired. The vehicle was then taken to the dealer but was not yet diagnosed. The manufacturer was notified of the failure. The failure mileage was approximately 73,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611003August 26, 2024
ENGINE
I believe oil pump has malfunctioned. I had a significant loss of power while driving, that could cause sudden accident, had I not been proactive. After the loss of power, I heard a knocking from the engine, then the oil light came on and alerted me. I believe it can be inspected, but have not been able to have it towed to the dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610487August 23, 2024
POWER TRAIN
Car jerking and sometimes will not move
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610228August 22, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2012 Ford Fiesta. The contact stated while driving at an undisclosed speed, there was an abnormal ticking sound coming from the engine compartment, and the vehicle began to vibrate violently, after which the contact observed white smoke coming from the exhaust pipe. The contact also stated that there was a coolant odor throughout the interior of the vehicle. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. The overheating and check engine warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609915August 21, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2019 Ford Fiesta. The contact stated that while driving at an undisclosed speed, the vehicle displayed an engine overheating warning on the instrument panel. The contact pulled over and waited for the engine to cool down before continuing to drive. The contact stated that the failure was most prominent during warmer weather and became increasingly persistent over time, causing the contact to conclude that the failure was due to the extreme heat this summer. The contact opted to stop driving the vehicle due to the persistent failure. The contact became aware of NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling) and believed that it may be related to the symptoms his vehicle was experiencing. The vehicle was not taken to the dealer nor an independent mechanic to be diagnosed or repaired. The manufacturer was made aware of the failure, and it was confirmed that neither the vehicle’s model year nor the VIN was included in the recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 9,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610046August 21, 2024
STRUCTURE
The contact owns a 2016 Ford Fiesta. The contact stated that upon inspection, it was discovered that there was rust on the roof of the vehicle around the base of the antenna. The local dealer was contacted, but the vehicle was not diagnosed or repaired due to the VIN not being included in an unidentified recall. The manufacturer was made aware of the failure. The failure mileage was approximately 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609470August 19, 2024
POWER TRAIN
The contact owns a 2013 Ford Fiesta. The contact stated while driving at various speeds, the vehicle was shuddering. The contact stated that previously it was difficult to shift out of park(P). Additionally, the contact stated that several unknown warning lights were illuminated. The message "Turn Vehicle Off - Transmission Overheating" and "Transmission Malfunction - Service Now" were temporarily displayed. The vehicle was towed to a local dealer where it was diagnosed that the clutch pads had seized and needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was made aware of the failure. The failure mileage was approximately 132,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608914August 16, 2024
POWER TRAIN
The contact called on behalf of a customer who owns a 2016 Ford Fiesta. The contact stated the owner had brought the vehicle in complaining about a metal sound coming from underneath the vehicle as if metal was dragging. The sound was most prominent when turning the vehicle to the left or right. The contact stated that after inspecting the vehicle, the contact became aware that the sound was coming from the axle bearings. The transmission had failed due to the transmission gear due to the axle failure. The contact was aware of Technical Service Bulletin: 16-0129; NHTSA ID Number: 10109047 (Power Train) and Customer Satisfaction Program: 14M02 regarding the DTS transmission for rough shifting and the differential gears failing. The contact spoke with a dealer where it was confirmed that the vehicle was not included in the TSB or the Customer Satisfaction Program. The customer was referred to the manufacturer for assistance. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the vehicle was not included in the TSB or Customer Satisfaction Program. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 135,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608045August 12, 2024
AIR BAGS
Air bag light on intermittently, then recently it's been continuously on
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604519July 25, 2024
UNKNOWN OR OTHER, POWER TRAIN
This car has a double clutch transmission that was done overseas evidently this car's transmission does not run right and I've had it tested out at a mechanic shop the transmission slips gears does not operate correctly I was told by the mechanic that is not a normal transmission it can cause an accident you put your foot on the gas the car will rev into the wrong speed stay keep the tachometer running in the red and could cause a serious accident to other people and that Ford will not fix it as it was manufactured incorrectly the first time this car is dangerous and now I'm stuck paying for a used car that could cause an accident Ford denies any culpability.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603621July 21, 2024
UNKNOWN OR OTHER
The door latch is broken. Door latch will not lock when door is closed. Causing the door to stay open while driving
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11602745July 16, 2024
POWER TRAIN
The contact owns a 2015 Ford Fiesta. The contact stated while driving 30 MPH, there was an abnormal sound coming from the engine compartment. The contact pulled over to the shoulder of the roadway, where the failure persisted. The “Service Transmission” warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the transmission. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 149,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11602321July 15, 2024
POWER TRAIN
2016 Ford Fiesta with vin: [XXX] with build date of 7/20/2015 at Cuautitlan plant with 6 speed Powershift auto transmission. Current miles on vehicle are 128,842. Ford Motor Company issued Customer Satisfaction Program (CSP) 14M02 on 6/14/2015. Since this date there have been 7 supplements to this program. The changes are that they are covering more vehicles with this KNOWN defective transmission. The first supplement covers vehicles with build date before 10/15/2014 and the most up to date supplement covers vehicles with build date before 6/30/2015. All of the supplements cover the same transmission. This is the transmission that my Fiesta has. I have spoken with the Ford Vehicle Concern team numerous times requesting to speak with Stacy Balzer, Operating Director, service Engineering Operations, Ford Customer Service Division since she is the one that has been signing the updated supplements. Ford has issued Technical Service Bulletin (TSB) 16-0129 that includes my specific vehicle. My complaint is that Ford Motor Company knows that my transmission is defective per TSB 16-0129 but the latest CSP 14M02 supplement dates don’t currently cover my vehicle. My Fiesta would be covered if it was built 20 days earlier. I see this as an extremely shady form of business and instead of waiting until they issue another supplement that would probably cover my vehicle I have chosen to make a written complaint. The NHTSA website has 88 power train complaints towards a 2015 Ford Fiesta (currently being covered in CSP 14M02) and has 86 power train complaints towards a 2016 Ford Fiesta. I have had the vehicle inspected at my local Ford dealership and they have stated that the issue is a defective transmission. A defective transmission that IS NOT covered under CSP 14M02 because of build date ONLY. Thank you for your time. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600800July 10, 2024
POWER TRAIN
Transmission failed. Yellow wrench light on with Transmission overheating message with an indication to pull over immediately. Took the vehicle to a shop and this was their conclusion: Firestone: Code. "P2701 Description, Transmission Friction Element "B" Apply Time Range/Performance". TECH ROAD TESTED AND FOUND TRANSMISSION IS SLIPPING BADLY, REFER TO TRANS SHOP OR DEALER FOR OVERHAUL/REPLACEMENT. COMPUTERIZED ENGINE ANALYSIS The car has been a at Ford dealer for 2 weeks awaiting a very expensive transmission overhaul. 2017 Ford Fiestas are experiencing the same transmission issues as previous years.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600894July 10, 2024
AIR BAGS, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
Car accelerates shifting weirdly, airbag light came on after a few days of signing the lease. I believe this is something that needs to be checked out. The RPM jumps up and down while idling. I feel like this car is very new and shouldn’t have engine problems. Has been routinely maintained.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600981July 10, 2024
POWER TRAIN, ENGINE
Cars transmission went out at 64000 miles car started jerking then showed a message to use brake stop safely I pulled over and then said transmission hot give a few minutes then after a few minutes it said transmission ready then I tried to drive it and it did the same thing all over again. When I got it home I found out the reverse is out
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600263July 8, 2024
POWER TRAIN
The contact owns a 2014 Ford Fiesta. The contact stated while driving at an undisclosed speed, the "Transmission Hot" message was displayed, and the vehicle lost motive power. The contact pulled over to the shoulder of the roadway, where the vehicle was able to be restarted after the engine cooled down. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the dual clutch transmission. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 168,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597942July 1, 2024
LATCHES/LOCKS/LINKAGES
The contact owns a 2018 Ford Fiesta. The contact stated that while driving at an undisclosed speed, the front passenger’s side door independently opened. The door ajar warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Number: 20V331000 (Latches/Locks/Linkages) however, neither the VIN nor the model year was included. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 97,260.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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