Ford Fiesta Complaints

3,175 consumer complaints on file.

#10441534December 28, 2011
POWER TRAIN
AT A COMPLETE STOP TO TURN RIGHT WITH BRAKE PRESSED, THE ACCELERATOR WOULD NOT WORK AS I TOOK MY FOOT OFF THE BRAKE AND PRESSED THE GAS PEDAL. I WAS ABLE TO COAST OFF THE STREET TURNING RIGHT UNTIL EVENTUALLY THE CAR WOULD ACCELERATE. VERY SCARY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440385December 19, 2011
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WHEN HE NOTICED THAT THE BRAKE AND ACCELERATOR PEDALS WERE POSITIONED VERY CLOSE TO ONE ANOTHER. THE CONTACT EXPRESSED CONCERN THAT HE WAS UNABLE TO DEPRESS ONE PEDAL WITHOUT DEPRESSING THE OTHER AS WELL. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 5. THE VIN WAS UNAVAILABLE. UPDATED 01/20/12*LJ UPDATED 01/30/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439424December 12, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE DRIVING APPROXIMATELY 70 MPH, A WARNING CHIME SOUNDED, THE WARNING LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED AND THE VEHICLE SUDDENLY STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE FAILURE RECURRED TWICE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTICS OR REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 16,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438755December 6, 2011
POWER TRAIN
WELL MY FORD FIESTA HAD LESS THAN 1800 MILES ON IT WHEN THE TRANSMISSION STARTED CHATTERING WHILE HOLDING A STEADY TRAFFIC SPEED OF 30 MPH AFTER IT WARMED UP. NOW IT DOES IT BAD BETWEEN 30 AND 55 MPH, STILL AFTER IT IS WARMED UP. IT?S FINE WHEN IT?S COLD. ALSO TWICE AFTER DRIVING 2900 MILES ON THE CAR, THE TRANSMISSION WOULD NOT RELEASE WHEN TRYING TO STOP AT A STOP LIGHT. IT DROVE ME THROUGH A RED LIGHT, TWICE. IT WAS AS IF I WAS DRIVING A MANUAL TRANSMISSION CAR AND FORGOT TO PUT THE CLUTCH IN. SCARED ME TO DEATH, BUT I?M FORCED TO KEEP DRIVING IT. TOOK IT TO KLINE MOTORS, A FORD DEALERSHIP IN WINFIELD KS. THEY SAID THEY WORKED ON IT FOR 2 HOURS AND CHARGED ME OVER $175 AND DID ABSOLUTELY NOTHING I COULD TELL EXCEPT OFFER TO REPLACE THE TRANNY FOR $5200. FOR 2 HOURS WORK THEY DID NOT EVEN UP-DATE THE COMPUTER THAT DRIVES THE TRANSMISSION. I BET THE MECHANIC NEVER EVEN TOUCHED IT. FORD WILL NOT COVER IT BECAUSE THE CAR WAS IN A VERY MINOR FENDER BENDER AND THE TITLE WAS MARKED REBUILDER. WHAT A COP OUT. WHAT TICKS ME OFF ABOUT KLINE?S IS I TOLD THE SERVICE MANGER I RE-BUILT THE CAR, WHICH WAS NOTHING MORE THAN A FRONT BUMPER COVER AND AC LINES FOR THE MOST PART AND ALL THE PARTS WERE OEM PARTS. I ASKED KLINE?S TO CHECK THE VIN TO MAKE SURE FORD WOULD COVER IT, NEVER CHECKED IT BUT SAID IT WOULD BE COVERED TO 36,000 MILES AND BRING IT IN ANYWAY. WHY THE CAR WAS FLAGGED BY THE INSURANCE COMPANY I HAVE NO IDEA, BUT FORD IS SURE USING IT AS AN EXCUSE NOT TO TOUCH IT. IN ANY CASE I GOT A PIECE OF CRAP FORD FIESTA THAT I?M SCARED TO DEATH TO DRIVE, BUT FOR NOW I?M STUCK WITH IT EVERY DAY, AND EVERY DAY WONDERING IF IT?S GOING TO DRIVE ME THROUGH ANOTHER INTERSECTION TO GET HIT BY SOMEONE. IF I WAS FORD I WOULD BE SCARED TO DEATH WITH THESE CARS ON THE ROAD. THIS SHOULD BE A SAFETY ISSUE AND THE NTSB SHOULD FORCE THEM TO MAKE A RE-CALL FOR SAFETY REASONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438463December 3, 2011
POWER TRAIN
I RECENTLY PURCHASED A BRAND NEW 2011 FORD FIESTA. IN THE PAST 5 MONTHS I HAVE TAKEN IT TO THE DEALERSHIP I PURCHASED IT FROM 5 TIMES BECAUSE THE TRANSMISSION MAKES A LOUD GRINDING NOISE AND LURCHES FORWARD WHEN I AM ON A HILL OR IN STOP AND GO TRAFFIC. I HAVE CONTACTED FORD DIRECTLY AND GOT THE SAME RESPONSE AS WHEN I TOOK IT TO THE DEALER. THEY BOTH SAY IT IS "NORMAL". AFTER CONTACTING FORD DIRECTLY THE SERVICE MANAGER AT MY LOCAL FORD CONTACTED ME AND WENT ON A TEST DRIVE WITH ME WHERE HE SAID HE BOTH HEARD AND FELT WHAT I WAS TALKING ABOUT. HE THEN TOOK A CAR RIGHT OFF THE LOT FOR A TEST DRIVE AND TOLD ME THAT ONE DID NOT DO ANY OF THE THINGS MINE IS DOING. A COUPLE HOURS LATER I GET A CALL FROM HIM STATING FORD HAS TOLD HIM THIS IS NORMAL FOR THE CAR TO MAKE THESE NOISES AND LURCH FORWARD AND THAT THERE IS NOTHING ELSE THEY CAN DO FOR ME. ASSURING ME THAT THE CAR IS UNDER WARRANTY AND THAT IF THE TRANSMISSION FAILS IT WILL BE COVERED. I DRIVE 70 MILES A DAY IN RUSH HOUR TRAFFIC ON HILLS AND TO ME THIS IS A HUGE SAFETY CONCERN. THERE ARE MANY PEOPLE THAT HAVE COMPLAINED TO FORD ABOUT THE SAME PROBLEM SO THEY DID THE TSB FOR THIS ISSUE AND IT MADE THE PROBLEM WORSE NOW WHEN I AM ON A HILL THE CAR ROLLS BACK AND THE GRINDING NOISE IS WORSE. I TOOK THE CAR BACK RIGHT AFTER THEY PERFORMED THE TSB AND TOLD THEM AND THEY ARE STILL SAYING THIS IS NORMAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435669November 15, 2011
SERVICE BRAKES, HYDRAULIC
MY FORD FIESTA IS A GOOD AUTOMOBILE. HOWEVER THERE IS A PROBLEMATIC DESIGN FLAW IN THE BRAKE LEVER TRAVEL AND SIZE AND PLACEMENT OF THE BRAKE PEDAL. I HAVE A SIZE 12 FOOT AND THERE IS INADEQUATE SPACE FOR PROPER CLEARANCE BETWEEN THE BRAKE PEDAL AND THE ACCELERATOR. MANY TIMES MY FOOT MUST SWING COMPLETELY TO THE RIGHT AND HIT THE CENTER CONSOLE TO CLEAR THE BRAKE PEDAL IN STOP AND GO TRAFFIC TO ACCELERATE THE CAR. ALSO THE BRAKE LEVER TO THE MASTER CYLINDER HAS WAY TOO MUCH TRAVEL FOR SUCH A SMALL AUTOMOBILE. WHEN DEPRESSING THE BRAKE PEDAL IN A EMERGENCY STOP THE BRAKE PEDAL DEPRESSES PAST A POINT WHERE THE TOP OF MY SHOE TOUCHES THE ACTUAL LEVER ARM THAT THE PEDAL IS ATTACHED TO, THEREBY RESULTING IN UNPREDICTED SUDDEN INCREASE IN BRAKING. THE BRAKE PEDAL ITSELF IS TOO SMALL IN WIDTH FOR BIG FEET. I ALSO MANAGED ONE TIME WHILE BRAKING TO TOUCH THE ACCELERATOR AT THE SAME TIME. OLDER FORD CARS AND TRUCKS REQUIRED ONLY TO TAP THE BRAKE A SMALL DISTANCE BEFORE COMPLETE STOP. WHY DID THIS CHANGE? I HAVE CHECKED THE BRAKE LEVEL FLUIDS AND THEY ARE AS SPECIFIED IN THE OWNERS MANUAL. I FEEL WHEN USING THE BRAKE PEDAL IT SHOULD NOT DEPRESS PAST THE POINT OF THE ACCELERATOR PEDAL IF THEY ARE LOCATED SO CLOSE. THIS SITUATION MAKES ONE CONSCIOUS CONSTANTLY ABOUT FOOT PLACEMENT WHILE DRIVING. THIS COMPLAINT SHOULD BE E-MAILED TO THE ENGINEERING DEPARTMENT AT FORD ASAP SO THEY CAN TAKE CORRECTIVE ACTION IMMEDIATELY. I WOULD NOT WANT TO BE RESPONSIBLE FOR NOT REPORTING THIS IN THE EVENT SOMEONE WAS NOT ACKNOWLEDGED OF THIS ENGINEERING FLAW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435449November 14, 2011
ENGINE AND ENGINE COOLING, POWER TRAIN
TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THE WRENCH AND OIL LIGHT ILLUMINATED SIMULTANEOUSLY. ACCORDING TO THE OWNER'S MANUAL, THAT INDICATED THAT THE ENGINE OIL HAD EXPIRED. UPON DRIVING TO THE DEALERSHIP, THE TRANSMISSION FAILED TO SHIFT OVER AND THE VEHICLE STALLED. THERE WAS GAS IN THE VEHICLE. THE DEALER RESET THE LIGHT. HOWEVER, THE ENGINE LIGHT CONTINUED TO ILLUMINATE. UPDATED 02/01/12*LJ UPDATED 02/08/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10434366November 6, 2011
ELECTRONIC STABILITY CONTROL (ESC), TRACTION CONTROL SYSTEM
EARLY MODEL 2011 FORD FIESTA ARE NOT EQUIPPED WITH DEFEAT-ABLE TRACTION CONTROL. LATE MODEL 2011 AND ALL 2012 MODELS HAVE A MENU TO DISABLE THE FEATURE. MODERATE SNOWFALL. APPROXIMATELY 4-6 INCHES. IF VEHICLE IS STOPPED BECAUSE OF TRAFFIC, OR A STOP SIGN OR BECOMES STUCK IN THE SNOW IT IS NOT POSSIBLE TO TURN OFF THE TRACTION CONTROL FEATURE ON THE VEHICLE TO GET MOVING AGAIN OR TO GET UN-STUCK. THE TRACTION CONTROL IS SO AGGRESSIVE THAT THE WHEELS WILL LITERALLY NOT TURN IF ANY SLIP IS DETECTED. THIS FORCES THE DRIVER TO EXIT THEIR VEHICLE AND PUSH THE VEHICLE OR SHOVEL DOWN TO THE PAVEMENT, OR WAIT FOR A TOW TRUCK. EITHER WAY THE DRIVER IS EXPOSED TO TRAFFIC IN INCLEMENT WEATHER. YOU CAN SIT IN THE CAR AND HOPE NO ONE HITS YOU WHILE YOU WAIT FOR THE TOW TRUCK. OR YOU CAN GET OUT AND SHOVEL OR PUSH AND HOPE THAT NO ONE HITS YOU. I HAVE ATTEMPTED TO CONTACT FORD CUSTOMER SERVICE, WHOSE ANSWER IS THAT IT IS DEFEAT-ABLE AND THEY CITE A PAGE IN THE OWNERS MANUAL THAT DOESN'T EXIST IN THE EARLY MODEL YEAR FIESTA'S. THE DEALERSHIP ALSO ATTEMPTED TO GIVE ME THE SAME ANSWER. I HAD TO SHOW THEM THAT THE PAGE OF THE BOOK THEY WERE CITING WAS A LATER PRINTING. EXITING YOUR VEHICLE IN A SNOWSTORM OR JUST AFTER A SNOWFALL IS A VERY SERIOUS SITUATION. EVEN STAYING IN YOUR CAR BLOCKING TRAFFIC IN A SNOWSTORM OR AFTER SNOWFALL IS A SERIOUS AND DANGEROUS SITUATION TO THE GENERAL PUBLIC. FORD NEEDS TO CORRECT THIS PROBLEM FOR ALL EARLY MODEL YEAR 2011 FIESTA'S. FORD HAS ALREADY ACKNOWLEDGED AN OVERSIGHT WITHOUT SAYING IT BY PUTTING THE FEATURE IN LATTER BUILT 2011'S AND ALL 2012'S. AS THE SNOWY SEASON APPROACHES I AM FACED WITH THE SAME DANGEROUS SITUATIONS THAT I THOUGHT FORD MAY FIX ON THEIR OWN. I NEED YOUR HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10434367November 6, 2011
POWER TRAIN
THE TRANSMISSION SEEMS TO FAIL TO GO INTO NEUTRAL WHEN BRAKES ARE APPLIED. CAR STARTED WITH TRANSMISSION ISSUES INITIALLY WITH THE CAR TRYING TO FIGHT THE BRAKES A FEW TIMES JUST BEFORE STOPPING. AT TIMES THE CAR SIGNIFICANTLY OVERCOMES THE BRAKES. ON ONE INSTANCE THE CAR FAILED TO STOP AT RED LIGHT AND MANAGED TO CREEP INTO THE INTERSECTION BEFORE STOPPING. THE TRANSMISSION DOES SEEM TO HAVE SAFETY PROBLEMS PARTICULARLY IT MAKES IT HARD TO PREDICT HOW THE CAR WILL COME TO A STOP FROM A HIGH RATE OF SPEED. THE STOPPING IS JERKY AND THE STOPPING DISTANCE IS VARIABLE AND INCONSISTENT DUE TO THE "JERKY" BEHAVIOR OF TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432938October 26, 2011
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
EVER SINCE I PURCHASED THIS VEHICLE THE DOORS (BOTH INSIDE AND OUTSIDE) HAVE PERIODIACALLY FAILED TO UNLOCK AFTER SHUTTING OFF THE CAR, WITHOUT HITTING THE UNLOCK BUTTON EITHER ON THE KEY OR ON THE DASH (THIS HAS OCCURED ON ALL DOORS EXCEPT THE DRIVERS SO FAR). I HAVE TAKEN IT BACK TO THE DEALER MANY TIMES AND SINCE THEY CAN'T FIND A PROBLEM THEY EITHER WON'T OR CAN'T FIX IT. THIS IS A SAFETY ISSUE BECAUSE IT IS POSSIBLE THAT THE ALL THE DOORS WILL FAIL TO UNLOCK TRAPPING PEOPLE IN THE VEHICLE. THIS IS ALSO TROUBLING BECAUSE THERE ARE NO MANUAL BUTTONS TO UNLOCK INCASE THE SYSTEM FAILS. WHETHER IT IS A WIRING PROBLEM, A PROBLEM WITH THE MASTER UNLOCKING MODULE OR LACK OF REPAIR KNOWLEDGE WITH THE DEALERSHIP I DON'T KNOW. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432476October 23, 2011
SEATS
THE HEADREST IS CAUSING ME TO HAVE HEADACHES DUE TO THE FORWARD LEANING POSITION OF THE HEADREST. I HAVE TRIED ALL THE SITUATIONS OF THE SEAT AND IT IS THE SAME FOR ALL OF THEM. I AM 5'2 AND IN MY RESEARCH HAVE FOUND MOST OTHER SHORT PEOPLE HAVE THE SAME ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430158October 14, 2011
POWER TRAIN, ENGINE AND ENGINE COOLING
MAKES LOUD GRINDING SOUND AND SEEMS LIKE THE CAR IS ABOUT TO STALL WHILE DRIVING. THE CAR ALSO SEEMS TO STALL WHEN DRIVING FROM A FULL STOP. TRANSMISSION FLUID LEAKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429159October 8, 2011
POWER TRAIN
VEHICLE HESITATES GREATLY UPON ACCELERATION AND STUTTERS LIKE IT IS JUMPING IN AND OUT OF GEAR. IT IS AN AUTOMATIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428033September 30, 2011
AIR BAGS, SEATS
TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH AND MAKING A TURN WHEN SHE CRASHED INTO A COVERT. THE AIR BAGS DID DEPLOY ON IMPACT AND THE CONTACT SUSTAINED A FRACTURED BACK AS A RESULT. THE POLICE WERE CONTACTED AND A REPORT WAS FILED. THE CONTACT WAS TRANSPORTED TO THE HOSPITAL VIA AMBULANCE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DEEMED AS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 18,000. UPDATED 11/03/11*LJ THE CONSUMER STATED THE MANUFACTURER HAS SINCE BEEN MADE AWARE OF FAILURE. UPDATED*JS
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10427521September 26, 2011
POWER TRAIN
SINCE I BOUGHT THIS CAR, THE TRANSMISSION HAS GRINDED. FORD CLAIMS THAT THE GRINDING IS NORMAL. A TRANSMISSION GRINDING IS FAR FROM NORMAL. I HAVE LINKS OF MANY PEOPLE WITH THE SAME PROBLEM. FORD IS BEATING AROUND THE BUSH WITH THE PROBLEM AND NOT DOING A THING ABOUT IT. SOMETHING NEEDS TO BE DONE. LINKS ARE AS FOLLOWS: HTTP://WWW.MOTHERPROOF.COM/NEWS-RANTS/STORY/2011-FORD-FIESTA-PREVIEW1 HTTP://FIESTAFACTION.COM/FORUMS/FIESTA-SERVICE-BAY/35272-TRANSMISSION-GRIND-NORMAL.HTML HTTP://FIESTAFACTION.COM/FORUMS/FIESTA-SERVICE-BAY/34826-AUTOMATIC-TRANSMISSION-NOISES.HTML. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427088September 25, 2011
POWER TRAIN
GENTLEMEN: WE ARE ALSO VERY SHOCKED AS THAT IN COLOMBIA THE SUPERVISOR FROM THE DEALER SHIP, EVERY TIME WE CALL HIM ON THE PHONE, HE IS NOT AVAILABLE FOR US AND HE JUST SENT US THE REASON THE HAS NO INFORMATION TO GIVE US. IT IS POSSIBLE THAT ONE OF YOU AT FORD CAN GIVE US SOME INFORMATION ABOUT THESE ANOMALIES? ON MAY 13TH, 2011, WE BOUGHT TWO VEHICLES FORD FIESTA SEDAN AUTOMATIC FROM THE DEALERSHIP LOCATED IN THE CITY OF MEDELLIN, COLOMBIA, SOUTH AMERICA,. WITH THE BILL SIGNED ON MAY 13TH, 2011, WE BOUGHT THE CAR FORD FIESTA SEDAN AT, BLACK GALA COLOR, 2011 MODEL, CAR TYPE, AND ALSO THE CAR FORD FIESTA SEDAN AT, WHITE OXFORD COLOR, MODEL 2011, AUTOMOTIVE TYPE, WITH THE ON MAY 23TH, 2011, AS IT IS STATED IN THE DEALER REPAIR ORDER, THE VEHICLE FORD FIESTA SEDAN AT, BLACK COLOR, (WITH LESS THAN 200 KILOMETERS OF TRAVEL ON THE TACHOMETER), MUST BE BROUGHT TO THE DEALERSHIP BECAUSE IT HAD A STRANGE NOISE FROM GEAR WHEN THE CAR STARTED RUNNING. THE ROAD TEST WAS CONDUCTED BY EMPLOYEES OF THE CONCESSIONAIRE AND AN EMPLOYEE CRASHED THE CAR IN THE REAR BUMPER, ON THE 24TH OF MAY, AFTER EXHAUSTING ALL POSSIBLE CLAIMS AGAINST THE DEALERSHIP, THE SERVICE MANAGER OF THE DEALER, GAVE US A WRITTEN CERTIFICATION THAT THE CAR HAD UNDERGONE A REPROGRAMMING OF THE POWERTRAIN, AND THERE WAS NO NEED TO REMOVE OR TO DISMANTLE ANY COMPONENT OF THE VEHICLE. ALSO HE TOLD US THAT THE STRANGE SOUND THAT THE CAR WAS HAVING, WAS NORMAL BECAUSE THE DOUBLE CLUTCH THAT BELONGS TO THE AUTOMATIC FORD FIESTA, AND ALSO IT WAS NORMAL IN THE OTHER CAR, THE FORD FIESTA SEDAN AT, COLOR OXFORD WHITE. BECAUSE OF THIS EXPLANATION, WE, WHO ARE NOT EXPERTS IN AUTO MECHANICS, WE BELIEVED THIS EXPLANATION WAS TRUE AND AGAIN WE RECEIVED BACK THE CAR FORD FIESTA SEDAN AT, BLACK COLOR . WE DO NOT HAVE ANY POSITIVE ANSWER YET. CAN SOMEONE HELP US? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427103September 25, 2011
POWER TRAIN
GENTLEMEN: WE ASK YOU TO INTERVENE AND GIVE US A FINAL SOLUTION IN THE CASE WHICH WE ARE GOING TO PROCEED, BASED ON THE FOLLOWING FACTS. ON MAY 13TH, 2011, WE BOUGHT TWO VEHICLES FORD FIESTA SEDAN AUTOMATIC FROM THE DEALERSHIP LOCATED IN THE CITY OF MEDELLIN, COLOMBIA, SOUTH AMERICA, AND ALSO THE CAR FORD FIESTA SEDAN AT, WHITE OXFORD COLOR, MODEL 2011, AUTOMOTIVE TYPE, ON THE 24TH OF MAY, AFTER EXHAUSTING ALL POSSIBLE CLAIMS AGAINST THE DEALERSHIP, THE SERVICE MANAGER OF THE DEALER, GAVE US A WRITTEN CERTIFICATION THAT THE CAR HAD UNDERGONE A REPROGRAMMING OF THE POWERTRAIN, AND THERE WAS NO NEED TO REMOVE OR TO DISMANTLE ANY COMPONENT OF THE VEHICLE. ALSO HE TOLD US THAT THE STRANGE SOUND THAT THE CAR WAS HAVING, WAS NORMAL BECAUSE THE DOUBLE CLUTCH THAT BELONGS TO THE AUTOMATIC FORD FIESTA, AND ALSO IT WAS NORMAL IN THE OTHER CAR, THE FORD FIESTA SEDAN AT, COLOR OXFORD WHITE. BECAUSE OF THIS EXPLANATION, WE, WHO ARE NOT EXPERTS IN AUTO MECHANICS, BELIEVED THIS EXPLANATION WAS TRUE AND AGAIN WE RECEIVED BACK THE CAR FORD FIESTA SEDAN AT, OXFORD WHITE COLOR . THE CARS ARE NOT WORKING FINE! WE DO NOT HAVE ANY POSITIVE ANSWER YET. IS IT POSSIBLE SOMEONE COULD HELP US? MEDELLIN, COLOMBIA SOUTH AMERICA *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422423August 29, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
THIS IS IN REGARDS TO A NEW 2011 FORD FIESTA WITH THE POWERSHIFT 6-SPEED DUAL-CLUTCH TRANSMISSION. 3 TIMES NOW I HAVE EXPERIENCED THE TRANSMISSION HESITATE FOR AN EXTENDED PERIOD OF TIME BEFORE ENGAGING. EACH TIME IT HAS HAPPENED I HAVE BEEN COASTING IN TRAFFIC AT SPEEDS BETWEEN 15-25 MPH OR SO, WAITING FOR ONCOMING TRAFFIC TO PASS AND THEN ATTEMPTING TO ACCELERATE ACROSS LANES OF TRAFFIC WITHOUT GETTING HIT. WHEN DOING THIS, INSTEAD OF ACCELERATING QUICKLY TO AVOID GETTING HIT BY TRAFFIC THE CAR WOULD ACT LIKE IT WAS REVVING BUT NOT ENGAGING THE CLUTCH SO I WOULD END UP JUST COASTING ACROSS LANES OF INCOMING TRAFFIC. TO AVOID HAVING THIS HAPPEN I HAVE LEARNED THAT I HAVE TO QUICKLY AND FULLY STOMP ON THE GAS PEDAL IN ORDER FOR THE TRANSMISSION TO REALIZE I'M IN NEED OF QUICK ACCELERATION. USING ONLY MODERATE PRESSURE ON THE GAS PEDAL YIELDS THE SCARY HESITATION THAT HAS LEAD TO NEAR IMMINENT COLLISIONS. LIGHT PRESSURE TO THE GAS PEDAL TENDS TO MAKE THE CAR BARELY ACCELERATE AT ALL AND SOMETIMES FEEL LIKE IT'S ABOUT TO STALL. IT SEEMS TO ME THE COMPUTER GETS CONFUSED IN THIS SCENARIO SINCE YOU ARE FIRST DECELERATING, THEN COASTING, THEN TRYING TO ACCELERATE AGAIN ALL WITHIN A SHORT TIME-FRAME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10421177August 23, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE DRIVING DRIVING APPROXIMATELY 10 MPH, THE TRANSMISSION EMITTED A LOUD GRINDING NOISE WITH EXCESSIVE HESITATION. ON A SEPARATE OCCASION THE TRANSMISSION FAILED TO RESPOND DURING ACCELERATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOUR DIFFERENT TIMES FOR THE IDENTICAL FAILURE. MOST RECENT THE VEHICLE WAS TAKEN TO THE DEALER AND AN ENGINEER INSPECTED THE VEHICLE AND STATED THE TRANSMISSION RESPONSE WAS A COMMON CHARACTERISTIC. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422031August 22, 2011
POWER TRAIN
I AM WRITING THIS COMPLAINT AS I AM CONCERNED ABOUT A SAFETY ISSUE RELATED TO THE 2011 FORD FIESTA WITH THE DUAL-CLUTCH 6 SPEED TRANSMISSION (POWER-SHFIT TRANSMISSION). FORD HAS MADE A DEFECTIVE PRODUCT WITH THE INSTALLATION OF THE POWER-SHIFT TRANSMISSION IT HAS BUILT IN A JOINT VENTURE WITH GETRAG OF MEXICO. THERE ARE MANY COMPLAINTS ON THE INTERNET RELATING TO THE TRANSMISSION ON THESE CARS. I AM CONCERNED THAT THE TRANSMISSION WHICH CAN GIVE OUT AT ANY TIME COULD BE A DANGER TO THE CONSUMER. ALSO, THE TRANSMISSION HAS BEEN SHOWN TO ACT ERRATICALLY WHICH COULD POSSIBLY LEAD TO HARM OR EVEN DEATH TO THE CONSUMER. EXAMPLE: I WAS GETTING READY TO BACK OUT OF MY DRIVEWAY IN MY 2011 FORD FIESTA WHEN I BARELY TOUCHED THE ACCELERATOR PEDAL AND WAS WHISKED AT BREAKNECK SPEED DOWN MY DRIVEWAY. IT TOOK ME A SECOND TO GRASP WHAT WAS HAPPENING AND I SLAMMED ON THE BRAKES BEFORE I WENT OUT ONTO THE STREET. I ACTUALLY SAID TO MYSELF OUT LOUD "WHOA, WHAT WAS THAT". THIS HAPPENED IN MY DRIVEWAY BUT COULD HAVE HAPPENED OUT ON THE ROAD, IN A CROWDED PARKING LOT, ANY NUMBER OF OTHER PLACES WHERE THE OUTCOME COULD HAVE BEEN HORRIFIC. WE DON'T WANT ANOTHER TOYOTA FIASCO ON OUR HANDS. FORD IS TRYING TO COME UP WITH A FIX FOR THE TRANSMISSION PROBLEMS BUT THEY ARE ALSO TRYING TO KEEP THE PROBLEMS UNDER WRAPS. THIS COULD BE A HUGE FINANCIAL BLOW TO FORD CORPORATION AND I KNOW THEIR PRIORITY IS TO THEIR STOCK HOLDERS. MY PRIORITY IS TO THE CONSUMER WHO MAY BE PUT IN HARMS WAY BY FORD'S GREED. I DO NOT WANT SOMEONE TO DIE BECAUSE FORD WANTS TO KEEP THIS ALL HUSH HUSH UNTIL THEY CAN FIND A SOLUTION FOR THIS PROBLEM. DO NOT DROP THE BALL ON THIS ONE. LET'S TRY FOR ONCE TO NIP SOMETHING IN THE BUD BEFORE SOMEONE HAS TO DIE. AS I SAID ABOVE, WE DON'T WANT ANOTHER TOYOTA FIASCO. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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