Ford Fiesta Complaints

3,175 consumer complaints on file.

#10467090July 23, 2012
POWER TRAIN
THE THROTTLE BODY MALFUNCTIONED AFTER ONLY 17,600 MILES. ALSO 29 PARTS NEEDED TO BE REPLACED ALL AT ONCE UNDER THE HOOD. I HAVE FOUND SEVERAL STORIES ONLINE OF PEOPLE GETTING MULTIPLE TRANSMISSION REPLACEMENTS OR OTHER DRIVE TRAIN COMPONENTS ON THEIR 2011 FIESTA S. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10465941July 17, 2012
SERVICE BRAKES, ENGINE, VEHICLE SPEED CONTROL, STRUCTURE
COMING TO STOP YOU START TO SPEED UP WHY YOU ARE PRESSING ON BRAKES,DO TO THE FACT THAT THE BRAKE PEDAL AND GAS PEDAL ARE TO CLOSE TO EACH OTHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463015June 25, 2012
SERVICE BRAKES
TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE BRAKES EMITTED A VERY LOUD NOISE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE NOISE WAS CAUSED BY DIRT AND THE BRAKES NEEDED TO BE CLEANED. THE REMEDY FAILED TO REPAIR THE PROBLEM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 13,000 AND THE CURRENT MILEAGE WAS 15,000. ...UPDATED 08-03-12 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462759June 22, 2012
STEERING
TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH WHEN THE VEHICLE BEGAN TO SHAKE ABNORMALLY. THE STEERING WHEEL VIBRATED AND WOULD STEER THE VEHICLE INTO THE OPPOSITE DIRECTION UPON TURNING. THE STEERING WHEEL ALSO SEIZED FOR A BRIEF MOMENT. THERE WAS AN ILLUMINATION OF THE TRACTION CONTROL ON AND TRACTION CONTROL OFF WARNING INDICATORS. THE FAILURE RECURRED FOUR TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS WHERE THE TECHNICIAN DETECTED A TROUBLE CODE WITHIN THE STEERING ANGLE SENSOR MODULE HOWEVER, THEY WERE UNABLE TO DETERMINE THE CAUSE OF FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 6,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462790June 22, 2012
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
FORD SYNC MODULE STOPPED WORKING AND WHEN YOU PROMPT THE SYSTEM TO GO INTO MOBILE APPS SYNC RESPONDS "NO MOBILE APPS FOUND." TOOK TO FORD DEALER AND AFTER DAYS OF TROUBLESHOOTING GOT THE MODULE REPLACED. 2 DAYS LATER IT FAILED AGAIN. ITS NOT MY PHONE. PHONE WORKS JUST FINE IN EXACT SAME VEHICLE ON LOT. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461497June 13, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT TOOK HER VEHICLE TO THE DEALER FOR ROUTINE MAINTENANCE AND WAS ADVISED SHE HAD A TRANSMISSION LEAK; HOWEVER, THEY WILL NOT REPAIR IT UNTIL IT GETS WORSE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 51,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461495June 13, 2012
POWER TRAIN, ENGINE AND ENGINE COOLING
TOOK CAR IN TO DEALERSHIP FOR OIL CHANGE, TIRE ROTATION, ETC. AND WAS TOLD IT HAD AN OIL LEAK AND THAT THEY WOULDN'T FIX IT (IT'S STILL UNDER WARRANTY) UNTIL THE LEAK BECAME WORSE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461636June 13, 2012
STRUCTURE:BODY, AIR BAGS
VEHICLE WAS IN A MINOR 'FENDER BENDER' DURING RUSH HOUR - STOP AND GO - TRAFFIC. AIRBAGS DID NOT DEPLOY AND DAMAGE TO THE 2011 FIESTA SES WAS FIXABLE. VERY MINIMAL DAMAGE (DENT) TO CAR IN FRONT OF MY VEHICLE. MY VEHICLE WENT FROM FIXABLE TO IGNITING AND A TOTAL LOSS. *TR
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#10456798April 29, 2012
POWER TRAIN
WHEN THE BRAKE IS RELEASED WHILE IN DRIVE THE CAR ROLLS BACKWARD AT TIMES. FORD SERVICE EXPLAINED THAT IT IS DUE TO THE DOUBLE CLUTCH TRANSMISSON. THE DRIVER HAS 3 SECONDS TO PRESS THE ACCELERATOR BEFORE THE BRAKE RELEASES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455550April 17, 2012
FUEL SYSTEM, GASOLINE, SUSPENSION, STRUCTURE:BODY:DOOR
1) FUEL LEAKED UNTO THE GROUND UNDER THE CAR.. 2) WHILE DRIVING WHEN I REACHED 60 MPH TO FRONT END OF THE CAR STARTED SHAKING.. 3) DOOR PANEL FELL APART. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454776April 10, 2012
FUEL SYSTEM, GASOLINE, POWER TRAIN, ENGINE AND ENGINE COOLING
22 DAYS PLUS ADDITIONAL 6 DAYS: TOLD BY FORD DEALERSHIP MECHANIC THAT OIL PAN IS LEAKING OIL, AND WATER PUMP LEAKING. DYE PEN FLUORESCENT LIGHT INSPECTION SHOWS FRONT CRANK SEAL LEAK, INSPECTION OF ENGINE BLOCK DAMAGED THREADS. REPLACED ENGINE PER FORD, REMOVED TRANSMISSION FROM ENGINE, DISASSEMBLE ENGINE FROM ENGINE MOUNT, MOUNT NEW SHORT BLOCK AND INSTALL, RESEAL COMPONENTS, RE-TIME ENGINE, INSTALL ENGINE TO TRANSMISSION ASSEMBLY, RECHECKED FOR LEAKS COOLANT AND OIL. FORD FIESTA BROKE DOWN NEXT DAY AFTER I PICKED UP CAR FROM FORD SHOP FOR 22 DAYS, AUTOMATIC TRANSMISSION WOULD NOT GO INTO DRIVE, REVERSE OR NEUTRAL, CALLED TOW TRUCK FOR HELP TO GET VEHICLE BACK TO FORD MECHANIC, WHO STILL WORKING ON CAR. I AM VERY DISAPPOINTED WITH THE QUALITY OF THE 2011 FORD FIESTA, DOESN'T GET 40MPG, GETS 35MPG, DOES NOT ACCELERATE WHEN YOU NEED TO KIND OF LAGS, THEN MAKES GURGLING NOISE IN THE WATER PUMP. 2011 FORD FIESTA IS NOT MADE IN THE USA AND IT SHOWS, IT'S A LEMON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453150March 26, 2012
POWER TRAIN, ELECTRICAL SYSTEM
I HAVE A VARIOUS PROBLEMS WITH THE TRANSMISSION. IT KEEPS HAVING A GRINDING NOISE LIKE IT HAS A HARD TIME GOING INTO GEAR. I HAVE NOTICED THAT THE PROBLEM IS WORSE WHEN TRYING TO QUICKLY STOP AS WELL AS ACCELERATING RIGHT AFTER. THE TRANSMISSION PROBLEM IS CURRENTLY KEEPING THE FIESTA IN THE SHOP RIGHT NOW BUT THE DEALERSHIP IS SAYING THAT THIS PROBLEM IS NORMAL AND THERE IS NO REPAIR IS AVAILABLE AT THIS TIME. I HAVE ALSO HAD PROBLEMS WITH THE WINDOW NOT ROLLING UP RIGHT. THIS WAS FIXED BUT I THINK THAT OVER TIME IT WILL START TO BE A PROBLEM AGAIN. THE FINAL PROBLEM IS THE SOUND SYSTEM NOT BEING PROPERLY WIRED AS I PLUGGED MY PHONE TO CHARGE AND THE RADIO STOPPED GETTING RECEPTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452475March 21, 2012
SERVICE BRAKES, VEHICLE SPEED CONTROL
GAS STICKS, BRAKES MAKE NOISE TOO STOP CAR, GAS SPEED CONTROL WIDE OPEN HARD TOO STOP CAR,BRAKES NOT WORKING WELL.......ALMOST KILLED SOMEONE!!!!!!!!!!!.....STUPID RENT A CAR FROM ENTERPRISE.... *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450783March 8, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE VEHICLE SURGED FORWARD AND HESITATED AS IF THE VEHICLE WAS GOING TO STALL. IN ADDITION, THE VEHICLE WAS SLOW TO RESPOND TO ACCELERATION AND WOULD OFTEN SURGE FORWARD ABNORMALLY WHILE ACCELERATING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED THE CONTACT THAT THERE WAS A LEAK IN THE TRANSMISSION. THE VEHICLE WAS NOT REPAIRED CORRECTLY AND WAS INSPECTED THREE TIMES BUT THE DEALER WAS NOT ABLE TO PROVIDE A PERMANENT REMEDY FOR THE FAILURE. THE FAILURE MILEAGE WAS 3,000 AND THE CURRENT MILEAGE WAS 4,086.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450356March 5, 2012
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
WHILE DRIVING THE VEHICLE, DRIVER WAS ENTERING THE FREEWAY, THE VEHICLE SHIFTED THROUGH ALL THE GEARS RAPIDLY LEAVING THE VEHICLE MOVING AT ~40 - 45MPH AND NOT SPEEDING UP. THE ACCELERATION PEDAL WAS TO THE FLOOR AND THE CARE DIDN'T INCREASE IN SPEED AND WAS ALMOST REAR ENDED BECAUSE ALL OTHER DRIVERS ON THE ROAD WAY WERE MOVING AT ~60MPH. THE DRIVER THEN LET OFF THE ACCELERATOR AND PRESSED DOWN AGAIN THE VEHICLE THEN REVVED REAL HIGH THEN SHIFTED VERY HARD AND SHOOK THROWING THE PASSENGERS FORWARD AND BACK CAUSING A WHIP-LASH TYPE OF MOVEMENT AMONG PASSENGERS. THE VEHICLE OFTEN GRINDS WHILE SHIFTING AND DECELERATING. OWNER TOOK THE VEHICLE TO DEALERSHIP AND THE SERVICE DEPARTMENT HOURS LATER CALLED TO REPORT THE VEHICLE IS DRIVING AS EXPECTED AND NO ISSUES WITH THE VEHICLE AND THAT THE GRINDING GEARS WAS EXPECTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449512February 27, 2012
POWER TRAIN, STRUCTURE:BODY, ELECTRICAL SYSTEM
AT CROSSROADS FORD,PRINCE GEORGE,VIRGINIA: THIS 2011 FORD FIESTA...SERVICE ENGINE SOON LIGHT CAME ON..DEALERSHIP CHECKED CAR TSB(POWER TRAIN CENTRAL MODULE-FOR TRANSMISSION) ONLY RE-SET/RE-PROGRAMMED TRANSMISSION COMPUTER.(APRIL 25,2011. ON NOVEMBER 4,2011...I TOOK VEHICLE BACK TO MORGANTON N.C.FORD DEALERSHIP.. MY FIESTA WOULD NOT START AND AFTER 4 ATTEMPTS TO START THE CAR IT HESITATED AND STARTED IT JERKED AND SOUNDED LIKE IT WAS BADLY MISSING....WHEN DRIVEN TO DEALERSHIP THE VEHICLE SERVICE ENGINE LIGHT CAME ON...IT WOULD NOT SHIFT GEARS PROPERLY AND THE RPMS WENT TO 3000RPMS BEFORE SHIFTING INTO ANY GEAR. DEALERSHIP STATED VEHICLE DIDN'T HAVE A PROBLEM AND AGAIN RE-PROGRAMMED AND UP-DATED THE TRANSMISSION COMPUTER. I WAS VERY UPSET. IN DECEMBER 22,2011: TRANSMISSION GEARS NOT SHIFTING PROPERLY. I TOOK VEHICLE TO LOCAL MORGANTON,N.C. FORD DEALERSHIP...THEY TESTED THE PCM..IT PASSED.TESTED TCM PASSED ALL CONTROLS. THEN TRIED TO TELL ME...IT WAS ONLY A LOW-BATTERY PROBLEM...BUT HAD TO RE-SET THE TRANSMISSION COMPUTER A THIRD TIME.THEN ON FEBRUARY 25,2012...FIESTA HATCH-BACK LOCK WOULD NOT LOCK TO STAY SHUT. I PROMPTLY TOOK VEHICLE TO MORGANTON,N.C. FORD DEALERSHIP AND THE CAR IS STILL THERE TO BE REPAIRED AND A PART IS ON ORDER. TO FIX THIS LOCK. I WAS GIVEN A RENTAL VEHICLE. I INTEND TO SUE FORD MOTOR CORP VIA N.CAROLINA LEMON LAW I AM A VERY-DISSATISFIED CUSTOMER>..MY CAR IS A PIECE OF CRAP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449254February 24, 2012
TRACTION CONTROL SYSTEM
TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT THE TRACTION CONTROL WOULD REMAIN ACTIVATED ERRONEOUSLY AND COULD NOT BE TURNED OFF. THE CONTACT WAS CONCERNED THAT THE FAILURE COULD POSSIBLY CAUSE A CRASH WHEN DRIVING IN INCLEMENT WEATHER. THE DEALER AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 10 AND THE CURRENT MILEAGE WAS 12,155.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443921January 16, 2012
ELECTRONIC STABILITY CONTROL (ESC)
EARLY YEAR 2011 MODELS OF FORD FIESTA DO NOT HAVE THE ABILITY TO DISABLE THE ELEC. STABILITY CONTROL KNOWN AS ADVANCTRAC FOR DRIVING IN ICY CONDITIONS. WHILE DRIVING UP A HILL WITH SNOW AND/OR ICE COVER THE FRONT DRIVE TIRES STARTED TO SPIN SLIGHTLY. THE ENGINE AUTOMATICALLY REDUCED POWER IMMEDIATELY TO BOTH WHEELS UNTIL ALL FORWARD MOMENTUM CEASED. AT THIS POINT THE VEHICLE STARTED SLIDING BACKWARD DOWN THE HILL WITH NO CONTROL SINCE THERE WAS NO POWER TO THE WHEELS. THIS WAS EXTREMELY DANGEROUS AS THE HILL HAD A STEEP DROP-OFF ON ONE SIDE AND TREES ON THE OTHER. I WAS ABLE TO DRIVE OUR 2010 FORD FOCUS AND OUR 2001 CHEVROLET BLAZER UP THE SAME HILL AT THAT TIME WITH NO ISSUES OR HESITATION. A SIMILAR EVENT HAS OCCURRED ON A LEVEL ROAD WHERE THE SNOW IS DEEP AND THE VEHICLE HAS COME TO A STOP. IF BOTH TIRES START TO SPIN, POWER IS REDUCED TO THE DRIVE WHEELS AND THE VEHICLE IS EFFECTIVELY STUCK. THIS IS ESPECIALLY DANGEROUS AT SLIPPERY INTERSECTIONS. IF THE VEHICLE HAD A DISABLE FUNCTION FOR THE ADVANCTRAC, THE CAR COULD EASILY BE DRIVEN OUT OF ICY CONDITIONS SUCH AS THESE. THERE IS NO INFORMATION IN MY OWNER'S MANUAL (1ST PRINTING) ON THIS CONDITION. IN LATER MANUALS (3RD PRINTING WHICH CAN BE DOWNLOADED) FORD HAS PROVIDED A MANUAL SHUT-OFF THROUGH THE MULTIFUNCTION DISPLAY. THIS OPTION DOES NOT EXIST ON MY VEHICLE'S MULTIFUNCTION DISPLAY. EARLY 2011MY FORD FIESTAS SHOULD BE RECALLED AND UPDATED TO FIX THIS DANGEROUS CONDITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442569January 5, 2012
VEHICLE SPEED CONTROL, ENGINE AND ENGINE COOLING
I RECENTLY PURCHASED A BRAND NEW FORD FIESTA 2012, IN THE FIRST WEEK ON USING THE CAR I STARED TO HEAR A LOUD SOUND AND SHAKING MOVEMENT WHEN THE CAR CHANGE SPEEDS, I HAVE TAKEN THE CAR TO THE DEALERSHIP I PURCHASED IT FROM. IT HAS BEEN THE WORSE EXPERIENCE WITH THE FORD. I JUST RECEIVED THE SAME RESPONSE, THE NOISE IS NORMAL AND THERE IS NO PROBLEM ON THE CAR, I JUST FAILED FOR THE LEMON LAW HERE IN FLORIDA TO SEE IF IT WILL MAKE ANY CHANGES. I DO NOT AND I WILL NOT ACCEPT TO LOSE MY MONEY AND MY TIME FOR A COMPANY THAT DO NOT RESPECT THERE COSTUMERS SHAME ON YOU FORD..... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442581January 5, 2012
POWER TRAIN
I BROUGHT THE CAR 6 MONTHS AGO. IN THE BEGINNING THE CAR WAS HESITANT AFTER ACCELERATION AND LACKED POWER ON HILLS. ABOUT A MONTH AGO IT STARTED TO MAKE CLUCKING NOISES. AFTER THE CAR STARTED, IT REFUSED TO ENGAGE IN ANY GEAR. I WOULD ABLE TO REVERSE AND THEN FINALLY DRIVE AFTER THE CAR WARMED UP AND NUMEROUS RESTARTED. THIS HAPPENED NUMEROUS OCCASIONS AND I ATTEMPTED TO FIX THE PROBLEM 3 TIMES AT THE DEALERSHIP. THE DEALERSHIP DID NOT FIND ANYTHING WRONG WITH THE CAR ON THEIR DIAGNOSTICS AND THEY WERE UNABLE TO REPLICATE THE PROBLEM AT THE DEALERSHIP. FINALLY, THE DEALERSHIP SAID THE ISSUE IS THE BATTERY IS LOW. DON'T THINK THIS WOULD SOLVE THE PROBLEM THROUGH... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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