Ford F-550 Complaints

561 consumer complaints on file.

#11321894April 22, 2020
ENGINE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2011 FORD F-550. THE CONTACT STATED HE RECEIVED A NOTICE THAT THE VEHICLE HAD TWO LININGS IN THE INTERNAL PART OF THE VEHICLE WHICH BOTH UNEXPECTEDLY DETACHED AND CONTAMINATED THE FUEL IN FUEL TANK. THE CONTACT STATED THE FAILURE CAUSED THE ENGINE TO FAIL. THE VEHICLE WAS TOWED TO A UNKNOWN LOCAL DEALER FOR A DIAGNOSTIC TESTING WHICH TOOK THREE MONTHS. THE DIAGNOSIS RESULTS WAS CONTAMINATION FROM THE FUEL TANK. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE HOWEVER OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 24,000. *BF*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308950February 13, 2020
FUEL/PROPULSION SYSTEM
TL* THE CONTACT CALLED ON BEHALF OF HER SON WHO OWNS A 2016 FORD F-550. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LOSS POWER AND SHUDDERED WHILE THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO (FORD & LINCOLN OF SMITHTOWN 440 EAST JERICHO TURNPIKE, ST JAMES, NY 11780, (631) 265-2340) WHERE IT WAS DETERMINED THAT THE FUEL TANK DELAMINATION WAS DEFECTIVE AND CONFIRMED THAT THE FUEL TANK AND FUEL LINES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED INTERMITTENTLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT NO FURTHER ASSISTANCE WAS TAKEN. THE FAILURE MILEAGE WAS APPROXIMATELY 49,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301112January 22, 2020
ELECTRICAL SYSTEM
CONNECTOR #270B MELTED AT CENTRAL JUNCTION CONNECTOR. VEHICLE WAS BOTH IN MOTION AND PARKED
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11298415January 10, 2020
ELECTRICAL SYSTEM
TL* THE CONTACT STATED THEIR COMPANY OWNS A 2008 FORD F-550 SD. THE CONTACT STATED THE VEHICLE'S HEATER CHORD HAD FAILED A TOTAL 5 TIMES IN THE PAST 2 YEARS. THE VEHICLE HAD BEEN TAKEN TO THE DEALER (ROESH FORD LOCATED AT 303 W GRAND AVE BENTONVILLE IL 60106 PHONE NUMBER: 630-279-6000) WHO REPLACED THE HEATER CHORD A TOTAL OF THREE TIMES, HOWEVER, THE FAILURE PERSIST. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256086September 17, 2019
POWER TRAIN, SERVICE BRAKES, ENGINE
TL* THE CONTACT OWNS A 2012 FORD F-550. WHILE THE CONTACT WAS HAULING SAND AND REGROUND GRAVEL UP A HILL, THE EMERGENCY BRAKE WAS ENGAGED AND THE GEAR SHIFTER WAS PLACED INTO PARK. THE ENGINE WAS RUNNING AND THE CONTACT EXITED THE VEHICLE. WHEN THE CONTACT RE-ENTERED THE VEHICLE, SHIFTED GEARS, AND RELEASED THE EMERGENCY BRAKE TO DRIVE, THE ENGINE STALLED. THE VEHICLE ROLLED DOWN THE HILL. THE CONTACT WAS ABLE TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE CONTACT STATED FAILURE OCCURRED TWICE JUNE 05,2019 AND SEPT.6, 2019. THERE WAS A FULL TANK OF FUEL IN THE VEHICLE. WHILE DRIVING UP A HILL HAULING SAND AND GRAVEL, THE CONTACT STOPPED ON THE HILL, RELEASED THE BRAKE PEDAL, DEPRESSED THE ACCELERATOR PEDAL, AND THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE STARTED TO ROLL DOWN THE HILL IN REVERSE WITH NO POWER. THE CONTACT SHIFTED INTO PARK AND THE BRAKES COULD NOT STOP THE VEHICLE DUE TO THE LACK OF POWER. THE CONTACT QUICKLY CUT INTO THE BANK; HOWEVER, THE REAR END OF THE VEHICLE WENT UP ON THE BANK AND THE VEHICLE ROLLED OVER ON THE PASSENGER SIDE DOWN THE EMBANKMENT. THE CONTACT SUSTAINED INJURIES TO THE HEAD AND KNEE, AND A BROKEN LEFT HAND, NECK, RIBS, LOWER BACK, ARM, AND LEGS. MEDICAL ATTENTION WAS NOT RECEIVED. THE FRONT PASSENGER WAS NOT INJURED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS PULLED OUT OF THE BANK TO THE TOP OF THE HILL AND REMAINED ON THE HILLSIDE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 55,000. *PM CONSUMER STATED BOTH INCIDENTS HAPPENED AT THE SAME PLACE.*JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11252907September 3, 2019
ENGINE
TL* THE CONTACT OWNED A 2014 FORD F-550 CRANE VEHICLE. WHILE THE VEHICLE WAS PARKED AND UNOCCUPIED, IT CAUGHT FIRE OVERNIGHT UNDER THE HOOD. THE FIRE DEPARTMENT ARRIVED AND EXTINGUISHED THE FIRE. THE FIRE DEPARTMENT PROVIDED BFI JOB NUMBER: 304652019, WHICH INDICATED THAT THE FIRE ORIGINATED IN THE ENGINE COMPARTMENT. THE VEHICLE WAS DESTROYED. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 26,242. THE VIN WAS INVALID.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11252912September 3, 2019
ENGINE
TL* THE CONTACT OWNS A 2014 FORD F-550. WHILE THE VEHICLE WAS PARKED AND UNOCCUPIED, IT CAUGHT FIRE OVERNIGHT UNDER THE HOOD. IT WAS UNKNOWN IF THE FIRE DEPARTMENT WAS NOTIFIED. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 36,012.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11252148August 29, 2019
FUEL SYSTEM, GASOLINE, SERVICE BRAKES, ENGINE
I HAVE ONLY USED THE TRUCK FOR FIVE MONTHS AND HAVE HAD SEVERAL BUSINESS INTERRUPTIONS AND ISSUES WITH THE TRUCK FROM THE GAS TANK LEAKING, PROBLEMS WITH THE BRAKES AND THE BOX HOIST THAT WOULD NOT RAISE. I HAVE HAD THE BOX HOIST FIXED MULTIPLE TIMES BUT THE WELD KEEPS BREAKING. I AM SURE FORD KNOWS ABOUT THE HOIST PROBLEM BUT THEY HAVE NOT ISSUED ANY RECALLS FOR IT. AS A CONSUMER I FEEL CHEATED. MY RECENT PROBLEM IS THE ENGINE, IT HAD STALLED UNEXPECTEDLY AND SHUT DOWN COMPLETELY FOR NO REASON AT ALL AND WITHOUT WARNING WHILE MY SON WAS DRIVING ON THE HIGHWAY. IT WAS A SAFETY ISSUE AND PUT MY SON'S LIFE AT RISK. I LOOKED UP THE ABOVE VIN NUMBER ON THE INTERNET BUT COULD NOT FIND DIRECT RECALLS RELATING TO IT. FORD HAS PUT OUT RECALLS ON SOME OF THE ENGINES FOR FORD F550S YR 2012 BUT ONLY FOR AMBULANCE TYPE TRUCKS NOT DUMP TRUCKS. I AM COMPLAINING BECAUSE MY DUMP TRUCK HAS THE SAME ENGINE STALLING PROBLEM AS ON THE AMBULANCE TYPE F550S FROM YEAR 2012, WHEN IT UNEXPECTEDLY SHUTS DOWN COMPLETELY AND WITHOUT WARNING. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241724August 5, 2019
AIR BAGS
THE AIR BAG COVERING HAS FAILED ALONG THE SEAMS.*DT*JB *DT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220902June 18, 2019
POWER TRAIN
I WAS DRIVING DOWN A WINDING COUNTRY ROAD WHEN SUDDENLY NOTICE LARGE VOLUME SMOKE COMING FROM TRUCK. IT WAS A SUDDEN CATASTROPHIC FAILURE OF A TRANSMISSION COOLANT LINE, FITTING SIMPLY CAME APART, SPEWING TRANSMISSION FLUID ON HOT EXHAUST AND UNDERNEATH VEHICLE, NEARLY CAUSING A FIRE AND DISABLING VEHICLE SUDDENLY ON SIDE OF ROADWAY UNABLE TO MOVE TO SAFETY. FLUID ON ROADWAY COULD CAUSE UPCOMING VEHICLES (TRYING TO AVOID DISABLED VEHICLE) BEING UNABLE TO STOP SAFELY, ESPECIALLY MOTORCYCLES, PART IS POORLY DESIGNED/ENGINEERED AND WOULD/SHOULD NEVER FAIL UNDER NORMAL OPERATING CONDITIONS. PART IS NOT A NORMALLY SERVICED OR "WEAR" TYPE PART. NO WARNING OF POTENTIAL OR EMINENT FAILURE. I AM 66 YEARS OLD, BEEN IN TOWING/SERVICE REPAIR BUSINESS FOR 35+ YEARS AND CANNOT RECALL SEEING A PART FAIL SUCH AS THIS. POTENTIAL FIRE HAZARD VERY REAL, IF AMBIENT TEMP AND WORK LOAD ON UNIT HAD BEEN HIGHER IT COULD HAVE CAUGHT FIRE, OIL SPRAY ON HOT EXHAUST MANIFOLD, OH YES, SEEN THAT. BEING A MECHANIC I WAS ABLE TO EFFECT A TEMPORARY REPAIR, REPLACED FLUID AND DROVE IT AWAY. I HAVE FAILED PART TO SUPPLY IF REQUESTED. *BF CONSUMER STATED THE FIRST IS LABEL OF REPLACEMENT PART, SECOND PICTURE OF NEW PART AND BROKEN PART, THEN ANOTHER VIEW OF SAME. I TRIED TO TAKE A PICTURE SHOWING THE CORROSION THAT FORMED IN THE CRACK OF FITTING THAT FORCED IT TO SPLIT APART, KEEPING IN MIND THAT THE NORMALLY WHITE CORRODED ALUMINUM HAD TRANS OIL SPRAYED ONTO IT. THERE IS ALSO A PICTURE OF THE LOCATION ON TRUCK FROM UNDERNEATH RADIATOR AREA, SHOWING MY TEMPORARY REPAIR, THE BLUE HOSE AREA IS WHERE FITTING WAS LOCATED. THE OTHER LINE IS THERE WITH THE SAME TYPE FITTING UNDER THE GRAY PLASTIC RETAINER, READY TO BREAK AT ANY MOMENT.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210323May 28, 2019
ENGINE, POWER TRAIN
MY V10 ENGINE ON MY MOTORHOME STALLS WHEN ACCELERATING FROM A STOP. THIS IS DANGEROUS. THE ENGINE REMAINS RUNNING BUT WON'T ACCELERATE. PUMPING THE GAS PEDAL WILL FINALLY MAKE IT GO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210435May 28, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
GOOD DAY ON JUNE 11TH 2018 MY BUS #1611 VIN#(XXXXXX) DURING MY DAILY VEHICLE INSPECTION AT THE LAWRENCE BERKELEY NATIONAL LABORATORY SHUTTLE SERVICES IN 1 CYCLOTRON ROAD BERKELEY CALIFORNIA. *DT AT THE BUS STAGING AREA NEAR BLDG 67 BEHIND BLDG 33 AT APPROXIMATELY 6:30AM A MECHANICAL MALFUNCTION INVOLVING THE PARKING BRAKE IT WOULD NOT HOLD AT 1100 RPM IN PARK THE PARKING BRAKE CABLE CONNECTOR CLIP REULTING IN THE VEHICLE MOVING WHILE ON PARK WHICH RESULTED IN A COLLISION WHERE I WAS CRUSHED BY THE BUS SHUTTLE #1611 WHILE I CONDUCTED THE DVI DAILY VEHICLE INSPECTION MY HEAD WAS CRUSHED BOTH SIDES NEAR ABOVE EARS MY LEFT SHOULDER, LEFT ANKLE AND LEFT KNEE PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOE), 5 552(B)(6) CONSUMER STATED REPAIRS AND INSPECTION THE VEHICLE IS AUTOMATIC TRANSMISSION AND THE BUS WAS ON AND THE PARK POSITION THE EMERGENCY BRAKE WAS NOT APPLIED. CONSUMER ALSO ATTAINED THE INFORMATION IN REGARDS TO MECHANICAL MALFUNCTION FROM THE FORD WEBSITE.*JB
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#11191689March 26, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2007 FORD F-550 SD. THE CONTACT STATED THAT THE TRANSFER CASE FAILED AND CAUSED THE CARPET TO CATCH FIRE. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE. THERE WERE NO WARNING INDICATORS ILLUMINATED. MIKE THOMPSON'S RV SUPER STORE (902 RV CENTER DR, COLTON, CA 92324, (909) 318-2175) DIAGNOSED THAT THE TRANSFER CASE NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11183253February 28, 2019
SERVICE BRAKES
FORD PUT A 2 RUBBER BRAKE HOSES WITH OUTER BRAIDED STEEL OUTER CASING ON THE BUILD AROUND THE A.B.S. UNIT ON THE DRIVER SIDE ENGINE COMPARTMENT. ONE OF THESE HOSES FAILED INSTANTLY RESULTING IN A LOW SPEED COLLISION WITH NO BRAKES.WITH NO PREVIOUS WARNING OF ANY KIND IE SOFT PEDAL ETC. NO KIND LIGHT CAME ON. THIS MUST BE CORRECTED BEFORE THIS STARTS HAPPENING ALL OVER THE U.S.A. THE TRUCK IS BEING REPAIRED AT AN AUSTIN,TX FORD DEALER WITH THE SAME PART THAT JUST HAD A CATASTROPHIC FAILURE. THE HOSE SHOWS NO RUBBING OR OUTSIDE CONTAMINATION IE DIRT DEBRIS ETC. THE CRASH HAPPENED AT ABOUT 30 MPH, AND MODERATE BRAKING.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11175026February 7, 2019
ELECTRICAL SYSTEM
TRAILER CONNECTION WIRING FAULT CAUSES DASH BOARD TO FLASH MULTIPLE TIMES INDICATING TRAILER DISCONNECTED OR TRAILER LIGHT BULBS ARE NOT WORKING AND WILL REPEATEDLY FLASH ON DASH MAKING DINGING SOUNDS. THIS IS HAPPENING WITHOUT A TRAILER CONNECTED AS WELL. (TAKE NOT PREVIOUS YEARS OF FORD VEHICLES HAVE HAD THE SAME ISSUE)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166044January 9, 2019
FUEL/PROPULSION SYSTEM
FUEL TANK DELAMINATION LEADING TO STALLING AND EVENTUAL REPLACEMENT OF TANK AT MY COST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164007December 29, 2018
UNKNOWN OR OTHER
ECM LOOSING INFORMATION, ON HIGH WAY TRUCK SHUT DOWN WOULD NOT MOVE DUE TO EMISSION AND PCM PROBLEM. ECM NEED TO REFLASH ON UPDATED VERSION OR REPLACE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121002August 20, 2018
SERVICE BRAKES, FUEL/PROPULSION SYSTEM, STEERING
WHILE DRIVING THE TRUCK DOWN THE INTERSTATE THE REDUCED ENGINE POWER LIGHT WILL ILLUMINATE AND THE TRUCK WILL BEGIN TO LOSE SPEED AND THE ENGINE WILL DIE, RESULTING IN DIFFICULT STEERING AND BRAKING. THE FORD DEALER HAS INDICATED THIS ISSUE IS BEING CAUSED BY WATER CONTAMINATION IN THE FUEL, ALTHOUGH THE WATER IN FUEL LIGHT HAS NEVER BEEN ON AND THE DEALERSHIP NOT BEEN ABLE TO PROVIDE ANY CONCLUSIVE EVIDENCE OF WATER CONTAMINATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104106June 26, 2018
ENGINE
TL* THE CONTACT OWNS A 2012 FORD F-550. THE CONTACT STATED THAT THE CAM SHAFT FRACTURED INTERNALLY WITHIN THE CYLINDER HEAD AND DESTROYED THE ENGINE ASSEMBLY. THE DEALER (MATHEWS FORD OREGON, 2811 NAVARRE AVE, OREGON, OH 43616, (419) 698-4444) AND THE MANUFACTURER INDICATED THAT THE VEHICLE'S THREE YEAR WARRANTY HAD EXPIRED AND SERVICE WAS DENIED PER THE CAMPAIGN FOR CUSTOMER SATISFACTION NUMBER: 17B30. THE DEALER PREVIOUSLY REPLACED THE ENGINE ASSEMBLY ONCE BEFORE AND INDICATED THAT THE PART NEEDED TO BE REPLACED A SECOND TIME. THE DEALER AND AN INDEPENDENT MECHANIC INDICATED THAT THE ENGINE ASSEMBLY WOULD NEED TO BE REPLACED. THE MANUFACTURER PROVIDED NO ASSISTANCE OTHER THAN THE DEALER REPAIRING THE VEHICLE. THE FAILURE MILEAGE WAS NOT AVAILABLE. *TT CONSUMER STATED ENGINE CAM FOLLOWERS FELL OFF AND DESTROYED THE ENGINE THIS HAS HAPPENED TWICE. UPDATED 10/5/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103422June 22, 2018
POWER TRAIN:DRIVELINE
TL* THE CONTACT OWNS A 2017 FORD F-550. WHILE DRIVING 70 MPH, THE VEHICLE MADE AN ABNORMAL NOISE AND LOST POWER. THE VEHICLE WAS TOWED TO SHULTS FORD (10401 PERRY HWY, WEXFORD, PA) WHERE IT WAS DIAGNOSED THAT THE COMPONENTS CONNECTED TO THE DRIVESHAFT WERE DAMAGED DUE TO THE DRIVELINE VIBRATING. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST BECAUSE THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 17212000 (POWER TRAIN). THE FAILURE MILEAGE WAS APPROXIMATELY 24,705.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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