Ford F-550 Complaints

561 consumer complaints on file.

#10008527November 5, 2002
TIRES:VALVE
I THINK METAL VALVE STEMS ARE NEEDED IN THESE H.D. TRUCKS. HAS ANY FAILED? ****DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS*****769357. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8021713October 28, 2002
STRUCTURE:FRAME AND MEMBERS
CONSUMER STATES OF HAVING PROBLEMS WITH THE FRAME CRACKED ALL THE WAY FROM THE PASSENGER SIDE TO ALL THE WAY TO THE BACK SHOCK. DEALER WAS CONTACTED. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#567651September 27, 2002
TIRES:VALVE
CONSUMER RECEIVED A RECALL NOTICE FROM FORD REGARDING THE TIRES, VALVE STEM #10V046. CONSUMER WAS NOT PRESENT DURING THE INSPECTION OF THE VEHICLE. CONSUMER WAS INFORMED BY THE DEALER THAT IT WAS UP TO FORD'S SPECIFICATIONS. IN SEPTEMBER THE INSIDE REAR TIRE WENT FLAT. CONSUMER WAS PULLING A TRAILER AND DIDNT REALIZE THERE WAS A FLAT. THE TIRE SIDE WALLS WERE DESTROYED. BECAUSE OF THE DAMAGE, THERE WAS NO WAY TO DETERMINE THE CAUSE. IN JULY OF 2002, TWO OF THE INSIDE REAR TIRES WENT FLAT SIMULTANEOUSLY. CONSUMER WAS PULLING A TRAILER AT THE TIME AND HAD BEEN CHECKING THE TIRES EVERY 70 MILES. UPON TAKING THE TIRES TO THE LOCAL DEALER, IT WAS DETERMINED THAT THE CAUSE OF FAILURE WAS THE VALVE STEMS. THE DEALER INFORMED CONSUMER THAT HE WAS UNABLE TO COMPLY WITH THE REQUEST TO PUT HEAVY DUTY TRUCK VALVE STEMS ON THE FULL SET BECAUSE OF THE DESIGN OF THE RIMS WHICH WOULD NOT ALLOW FOR THE BOLT TYPE VALVE STEMS. CONSUMER FEELS FORD SHOULD REIMBURSE FOR THE REPLACEMENT VALVE STEMS AND TIRES. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#766620September 3, 2002
TIRES:VALVE
VALVE STEMS HAVE FAILED 3 TIMES IN PAST YEAR.THERE WAS A RECALL ON PROBLEM HOWEVER FORD HAS REFUSED TO INATALL NEW VALVE STEMS DUE TO THE DANGEROUS CONDITION. I HAD METAL STEM INSTALLED AT MY COST.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#9006362August 1, 2002
TIRES
TIRE TRACTION GENERAL 225/70R 19.5 TIRES LOOSE TRACTION WITH THE GROUND, MAINLY ON SNOW---IS UNSAFE IN WINTER COND. & HEAVY RAIN
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#764100July 11, 2002
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
VEHICLE SHUT OFF WHILE DRIVING 11,425 MILES 6/17/02 WARRANTY REPLACE FUEL PUMP. 6/28/02 STALLED ON FREEWAY 11,698 LOCAL DEAL GAUDIN FORD PULLED DIESEL FUEL TANK FOUND COATING INSIDE FUEL TANK PEALING OFF PLUGING SYSTEM THEY WOULD NOT WARRANTY THE JOB SAYING ITS A FUEL PROBLEM .WE USE BIODIESEL AS AN ALTERNAT FUEL IN THE VALEY FOR THE LAST 2 YEARS FORD MOTOR COMPANY REPS SAY THEY DO NOT STAND BEHIND BIODIESEL IT VOIDS WARRANTY. IS THIS TRUE? OUR IS IT POSSIPLE A DEFECT IN THE COATING IN THE TANK I HAVE NEVER NOTICED A COATING INSIDE A DIESAL FUEL TANK BEFORE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8013426July 8, 2002
TIRES:VALVE
RECALL 01V046000/MANUFACTURER'S RECALL 01S05; REAR AXLE INSIDE DUAL TIRE DEFLATED DUE TO VALVE STEM RUPTURING. VEHICLE WAS AT DEALER BEING SERVICED. ALSO, THE PROBLEM IS DUE TO WRONG SIZE VALVE STEM FOR TIRE COMBINED WITH VEHICLE'S WEIGHT CAPACITY AND TIRE PRESSURE. DEALER IS AWARE. *AK ON ANOTHER OCCASION, THE RIGHT FRONT STEM BLEW OUT COMPLETELY AT 60 MPH DAMAGING TIRE. GENERAL TIRES LMT 400 DOT CU9R HMTJ 499. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8012236June 20, 2002
AIR BAGS:SIDE/WINDOW
WHILE DRIVING 65MPH WITH CRUISE CONTROL ON DRIVER'S SIDE AIRBAG DEPLOYED WITHOUT WARNING. DRIVER HAD NOT HIT ANYTHING, AND WAS NOT INVOLVED IN A CRASH.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8012237June 20, 2002
POWER TRAIN:CLUTCH ASSEMBLY
WHILE DRIVING AND MAKING A TURN CLUTCH WENT OUT FOR NO REASON. DRIVER HAD TO TURN VEHICLE OFF IN ORDER TO STOP. THIS HAS HAPPENED TWICE BEFORE. CONSUMER HAD CLUTCH PARTS REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#565955June 5, 2002
TIRES:VALVE, VISIBILITY:WINDSHIELD WIPER/WASHER
WHILE PULLING 17,000 LB. 5TH WHEEL AT 75 MPH OR MORE A PASSERBY HONKED HIS HORN AND POINTED TO THE VEHICLE REAR PASSENGER DUAL TIRES. THE CONSUMER PULLED OVER AND FOUND THAT THE INSIDE TIRE TREAD HAD COMPLETELY SEPARATED FROM THE SIDEWALLS. THE TIRE DID NOT BLOW OUT, THE VALVE STEM WAS DEFECTIVE AND ALL THE AIR LEAKED OUT CAUSING THE TIRE TO DEFLATE AND THEN SEPARATE, DEALER REPLACED THE DEFECTIVE RUBBER VALVE STEMS WITH STEEL STEMS. TWO MORE RUBBER VALVE STEMS WERE LEAKING AND DEALER REPLACED WITH STEEL, CONSUMER THINKS THE RECALL WAS NOT DONE PROPERLY, IF IT HAD BEEN THE STEMS WOULD NOT HAVE LEAKED AGAIN, NHTSA CAMPAIGN ID#01V046000, GENERAL TIRES, DOT#CU9RHMTJ0600, TIRE SIZE# 225/70R 195 LMT400. *YD *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8010954June 3, 2002
SUSPENSION:MULTIPLE AXLE, POWER TRAIN:MANUAL TRANSMISSION
CONSUMER USES VEHICLE FOR HAULING PURPOSES. PILOT BEARING GOES OUT WHICH DISENGAGES THE CLUTCH. THIS CAUSES GEARS NOT TO SHIFT. VEHICLE IS ONLY OPERATING IN NEUTRAL, AND RELYING ON THE BRAKES. PROBLEM OCCURS EVERY 1600-1700 MILES. DEALER IS AWARE. PLEASE PROVIDE MORE INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#762471May 30, 2002
TIRES:VALVE
WE RECEIVED A RECALL NOTICE TO HAVE OUR LOCAL DEALER (TOWNE FORD) CHECK THE VALVE STEMS IN OUR 2001 F-550. ON JANUARY 23, 2002, THE CHECK WAS PERFORMED AND WE WERE TOLD NO REPLACEMENTS WERE NECESSARY. ON MARCH 25, 2002, ONE OF OUR THREE MAN CREWS WAS TRAVELING ON THE FREEWAY AT 60-65 MPH AND EXPERIENCED WHAT THEY DESCRIBED AS A BLOWOUT OF THE RIGHT FRONT TIRE. THEY WERE ABLE TO PULL SAFELY TO THE SIDE AND CALL A LOCAL TIRE SERVICE COMPANY TO HAVE THE TIRE SERVICED. WHEN THE TECHNICIAN ARRIVED, HE WENT STRAIGHT TO THE VALVE STEM AND SAID HERES YOUR PROBLEM, WE SEE THIS ALL THE TIME WITH THESE BIG FORDS. WHEN THE CREW ARRIVED THAT EVENING TO REPORT THE INCIDENT, I WAS ON THE PHONE RIGHT AWAY TO TOWNE FORD, BELIEVING THAT THE RECALL HAD POSSIBLY BEEN INSUFFICIENTLY ADDRESSED AND THAT AT A MINIMUM, WE SHOULD EXPECT REIMBURSEMENT FROM FORD FOR THE EXPENSE OF THE EMERGENCY SERVICE CALL. I WAS TOLD TO BRING IN THE VALVE STEM AND ORIGINAL SERVICE INVOICE FOR REIMBURSEMENT. UPON ARRIVING AT TOWNE WITH OUR VALVE STEM AND SERVICE INVOICE IN HAND, WE WERE TOLD THAT THERE WOULD BE NO REIMBURSEMENT FOR THIS INCIDENT. AFTER OUR OBJECTION, THE SERVICE MANAGER AGREED TO CONTACT FORD MOTOR COMPANY AND GET BACK TO US. TWO DAYS LATER WE RECEIVED WORD THAT FORD MOTOR COMPANY WOULD PROVIDE 80% REIMBURSEMENT AND THAT THEY WOULD NEED THE VALVE STEM AND TIRE IN QUESTION. I IMMEDIATELY CALLED CUMMING HENDERSON AND WAS TOLD THAT THE TIRE HAD ALREADY BEEN DISPOSED OF. AT THIS POINT, AND DESPITE A CALL TO TOWNES CUSTOMER SERVICE REPRESENTATIVE, ULA, IT BECAME CLEAR THAT TOWNE WAS NO LONGER INTERESTED IN HELPING US. MY CALL TO THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER WAS NO MORE SATISFYING. WE FEEL THAT A KNOWN SAFETY ISSUE WAS RESPONSIBLE FOR POTENTIAL DANGER TO THREE OF OUR MEN AND EXPENSIVE DOWN TIME. HAVING USED FORD MOTOR COMPANY TRUCKS IN OUR BUSINESS SINCE 1970, AND AS CURRENT OWNERS OF EIGHT FORD TRUCKS, WE ARE VERY DISAPPOINTED AT THE LACK OF SUPPORT IN THIS ISSUE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#762327May 27, 2002
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
THE FAN BELT HAS FAILED (6) DIFFERENT TIMES AT HIGHWAY SPEED WITH A/C ON.DEALER HAS THROWN THERE HANDS UP AND THE CAN,T REPAIR PROBLEM .TRUCK HAS BEEN THERE MANY TIMES AND HAS NOT BEEN REPAIRED . WHEN BELT SNAPS IN (TWO ) I HAVE NO STEERING OR BRAKES .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761214April 25, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION, SUSPENSION
THE F53 MOTORHOME CHASSIS HAS A SEVERE VIBRATION. RV HAS BEEN TAKEN TO THREE DIFFERENT HEAVY DUTY TRUCK DEALERSHIPS ATTEMPTING TO CORRECT THE VIBRATION.THE REAR END HAS BEEN REPLACED, 4 REAR TIRES HAVE BEEN REPLACED, TRANSMISSION HAS BEEN SHIMMED, AND TIRES BALANCE SEVERAL TIMES. VIBRATION IS STILL THERE.HANDS HAVE A TENDANCY TO TINGLE FROM THE VIBRATION AND AM AFRAID LOSS OF CONTROL IS POSSIBLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8008078April 19, 2002
TIRES:VALVE
CONSUMER STATES ALL THE VALVE STEM WAS REPLACE DUE TO A PAST RECALL AND NOW THE PROBLEM REOCCURRING. DEALER NOTIFIED. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8007971April 18, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
CONSUMER STATES THAT THE BRAKES ON THE VEHICLE HAVE FAILED TWICE WITHIN THE LAST TWO WEEKS, THE BRAKE PEDAL WILL GO ALL THE WAY TO THE FLOOR AND THE VEHICLE WILL CONTINUE TO GO FORWARD WITH OUT SLOWING DOWN AND OTHER TIMES IT WILL SLOW DOWN. CONTACTED DEALER AND THE DEALER IS NOT WILLING TO DO ANYTHING. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8007337April 10, 2002
POWER TRAIN:CLUTCH ASSEMBLY, POWER TRAIN:MANUAL TRANSMISSION
WHILE DRIVING/ PARKING, AND PULLING IN CLUTCH GOES OUT. CONTACTED DEALER, THEY REPLACED PART 3 TIMES, ON THIRD VISIT THEY TOLD CONSUMER THAT TRANSMISSION WAS THE CAUSE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8005569March 13, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
INTERMITTENT BRAKE FAILURE AT 40 MPH AND HIGHER. VEHICLE WILL VIBRATE OVER 60 MPH WHEN BRAKING, AND REAR WHEELS LOCK UP. VEHICLE WAS TAKEN TO THE DEALER FIVE TIMES, AND DEALER COULD NOT DUPLICATE THE PROBLEM .*AK CONSUMER STATED THAT REAR WHEELS LOCK UP CAUSING LOSS OF CONTROL OF THE TRUCK. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#564568March 5, 2002
TIRES
ON SEVERAL OCCASIONS, GENERAL TIRES, SIZE P225/70R19.5, LOSE TRACTION ON SNOWY PAVEMENT, CONSUMER HAS HAD 2 ACCIDENTS BECAUSE OF THIS, CONSUMER ALSO STATES THAT THESE TIRES ARE SOLD AS ALL TERRAIN TIRES, HOWEVER THEY ARE NOT. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8003349January 31, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING IN REVERSE TO DUMP A LOAD OF MATERIAL A FIRE ERUPTED IN ENGINE COMPARTMENT. DEALERSHIP IS IN POSSESSION OF TRUCK ,AND HAS NOT RELEASED IT TO THE OWNER. CAUSE OF THE FIRE WAS TRANSMISSION VENT HOSE BEING PINCHED, WHICH CAUSED AN INCREASE IN PRESSURE BEHIND THE DIP-STICK. DIP-STICK WAS FORCED OUT OF PLACE DUE TO PRESSURE.THIS ALLOWED TRANSMISSION FLUID TO BE SPRAYED INTO HOT ENGINE COMPARTMENT. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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