Ford F-250 Complaints

11,199 consumer complaints on file.

#10541908September 4, 2013
POWER TRAIN, ENGINE AND ENGINE COOLING:ENGINE:DIESEL
TL* THE CONTACT OWNS A 2011 FORD F250 SD. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE DEF FLUID WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE NITRIC EXHAUST FILTER WAS DAMAGED AND NEEDED TO BE REPLACED. THE VEHICLE REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. UPDATED 11/2/13*CN THE TRUCK WOULD ONLY GO TO 55 MPH AFTER 200 MILES OR SO. HE TOOK THE VEHICLE TO THE REPAIR SHOP, AND IT STOPPED ON THE WAY HOME, AFTER IT WAS REPAIRED. THE TRUCK WAS TOWED TO THE REPAIR SHOP, WHERE THEY KEPT IT FOR 10 DAYS. NOW, SMOKE EMITS FROM THE EXHAUST. THE DEALER STATED IT WAS NORMAL. UPDATED 11/5/13
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10541910September 4, 2013
SERVICE BRAKES
TRUCK IS LIGHTLY USED. TODAY I HOOKED UP THE HORSE TRAILER TO HAUL HORSES AND WHEN I WAS HEADED DOWN THE DRIVEWAY AND USED THE BRAKES THEY COMPLETELY FAILED. I ENGAGED THE TOW MODE ON THE TRANSMISSION AND USED THE E-BRAKE TO STOP. THERE WAS NO WARNING JUST BRAKE PEDAL TO THE FLOOR FAILURE. IF THIS FAILURE OCCURRED 2 MINUTES LATER I WOULD OF BEEN AT HIGHWAY SPEED. THERE WAS A LARGE LEAK ON THE MAIN BRAKE LINE ABOVE THE REAR FUEL TANK. I INSPECTED THE MAIN BRAKE LINE AND EVERY PLACE THE BRAKE LINE IS ATTACHED TO THE FRAME THERE IS SIGNIFICANT CORROSION OF THE BRAKE LINE . 2 INCHES FROM THE ATTACHMENT THE BRAKE LINE LOOKS BRAND NEW. LOOKS LIKE THE ENGINEERS USED A DISSIMILAR METAL AND CAUSED A CORROSION CELL. 10 YEAR OLD TRUCK AND I AM SPENDING $800.00 TO REPLACE THE ENTIRE MAIN BRAKE LINE. THIS TYPE OF FAILURE ON A $50,000 TRUCK SHOULD NOT BE HAPPENING. DEALER SAYS HE HAS NEVER SEEN THIS BEFORE. THIS IS A SERIOUS SAFETY FAILURE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10538371September 2, 2013
STEERING
I WAS TOWING A CAR HAULER AT APPROXIMATELY 65 MPH ON I-94 OUTSIDE OF CHICAGO, IL WHEN MY VEHICLE BEGAN TO VEER SLIGHTLY TO THE RIGHT AND CROSS INTO THE OTHER LANE. I TRIED TO CORRECT STEER TO THE LEFT AND MY VEHICLE DID NOT RESPOND. I BEGAN TO CROSS INTO THE NEXT LANE OF TRAFFIC AND I BEGAN TO SPIN THE STEERING WHEEL EVEN HARDER TO THE LEFT WITH NO CHANGE IN DIRECTION. I REALIZED THAT I HAD A LOSS OF STEERING AND BEGAN TO APPLY THE BRAKES TO AVOID HITTING THE BARRIER ON THE SIDE OF THE ROAD. I ENDED UP CROSSING FOUR LANES OF MODERATELY HEAVY LABOR DAY TRAFFIC WITH ZERO STEERING CONTROL AND CAME TO REST WITHIN INCHES OF THE RETAINING BARRIER ON THE SIDE OF THE ROAD. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10538054August 30, 2013
STEERING
TL* THE CONTACT OWNS A 2008 FORD F-250. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH OVER AN UNEVEN ROAD SURFACE, THE STEERING WHEEL BECAME DIFFICULT TO CONTROL AS THE VEHICLE SHOOK ABNORMALLY. THE FAILURE OCCURRED WHEN THE CONTACT WAS DRIVING BETWEEN 55 AND 60 MPH AND REQUIRED EXCESSIVE FORCE IN ORDER TO BRAKE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE TIRES WERE REPLACED AND THE STEERING WHEEL WAS ADJUSTED BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 27,600. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10538005August 29, 2013
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
I WAS DRIVING OUR 2008 F-250 2WD AN AS I APPLIED THE BRAKES TO TURN, LOST POWER STEERING AND BRAKES. THIS HAD OCCURRED A FEW TIMES BEFORE BUT I COULD NOT IDENTIFY THE PROBLEM. THE PROBLEM WAS INTERMITTENT AND ALTHOUGH A NEAR SERIOUS ACCIDENT OCCURRED, NO PROBLEM COULD BE FOUND. I WAS PLANNING TO TAKE IT TO A LOCAL DEALER OVER THE WEEKEND. THE NEXT DAY I WAS PULLING INTO MY DRIVEWAY AND THE TRUCK ENGINE DIED AND WOULD NOT START. WE HAD IT TOWED TO THE DEALER FOR A DIAGNOSIS. IT WAS DISCOVERED THAT THE HIGH PRESSURE FUEL PUMP COVER GASKET WHICH INCLUDES A WIRING HARNESS NEEDS REPLACED DUE TO WIRE ABRASION AND A SHORTED WIRE. IN ADDITION, THE CAB OF THE TRUCK WILL NEED TO BE REMOVED TO CORRECT THE PROBLEM. I UNDERSTAND THAT THE REPLACEMENT PART HAS BEEN RE-ENGINEERED TO INCLUDE A GUARD TO PROTECT THE WIRE FROM ABRASION. FROM INTERNET RESEARCH I HAVE FOUND SEVERAL SIMILAR INSTANCES, WITH SOME VEHICLES LOSING POWER WHILE IN MOTION. THIS IS EXTREMELY DANGEROUS. THE DEALER ACKNOWLEDGED THAT THIS IS A RECURRING ISSUE WITH THIS MODEL OF TRUCK AND THEY HAVE MADE SEVERAL SIMILAR REPAIRS. AS A SAFETY PROFESSIONAL FOR OVER 30 YEARS, THIS IS VERY UNNERVING TO SAY THE LEAST. HIGHWAY CRASHES OCCUR FAR TOO OFTEN DUE TO HUMAN ERROR WITHOUT HAVING KNOWN MANUFACTURER DEFECTS ADDING TO THE PROBLEM. WHEN A TRUSTED MANUFACTURER DISCOVERS AN ENGINEERING ISSUE BUT FAILS TO INFORM OWNERS OR CORRECT THE PROBLEM, THIS ADDS UNNECESSARY DANGER FOR UNSUSPECTING MOTORISTS,OUR FAMILIES AND THE PUBLIC. I TRUST THAT THIS WILL BE INVESTIGATED FULLY. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10537757August 28, 2013
SUSPENSION
2011 F -250 SD4X4 HAD 08 KING RANCH NEVER A PROB IN 87K MILES.THE 11 IS DANGEROUS!!!!!!!!! THIS TRUCK WILL BE DOING FINE ON THE ROAD, HIT A BUMP OR ROUGH SPOT IN THE ROAD AND TRUCK GOES INTO (DEATH WOBBLE MODE ) THE WHOLE TRUCK STARTS BOUNCING AND SHAKING AND VILOENTLY WOBBLING. HAVE HAD IT BACK TO FORD STORE 4 TIMES. THEY REPLACED STEERING STABLIZER SHOCKS AND BALL JOINTS AT MY EXPENSE DUH!!! FIRST 3 TIMES THEY COULDNT FIND ANYTHING WRONG.IT KEPT DOIN IT . I TOOK IT BACK AND THEY DID THE REPAIRS I STATED. WELL I THOUGHT IT WAS FIXED ...WRONG, 22 MILES AFTER REPAIR IT DID IT AGAIN IN A CURVE,, I COULDNT CONTROL THE WOBBLE AND ENDED UP GOIN THRU A FENCE INTO A FIELD..HAVE TERRIBLE CUT ON LEGS AND FACE....FILED LAWSUIT YESTERDAY..WILL KEEP YOU POSTED...FORD HAS A MAJOR ENGINEERING PROB. THEY CONTINUE TO IGNORE,,,I INTEND TO GET THEIR ATTN,,,,,JC *TT
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10537308August 26, 2013
ENGINE
TL* THE CONTACT OWNS A 2012 FORD F-250. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE INDEPENDENTLY DECELERATED TO 30 MPH WITH THE ILLUMINATION OF THE CHECK ENGINE WARNING LIGHT AND A WARNING CHIME. IN ADDITION, A CAUTION MESSAGE DISPLAYED THAT ADVISED THE CONTACT TO STOP SAFELY. THE CONTACT NOTICED BLACK SMOKE EMITTING FROM THE EXHAUST PIPE. THE VEHICLE MANEUVERED TO THE SIDE OF THE ROAD. THE ENGINE WAS RESTARTED AND WAS DRIVEN AT A LOW SPEED CAUTIOUSLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE ONE OF THE FOUR ENGINE EGT EXHAUST GAS TEMPERATURE SENSORS WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 33,285.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536581August 21, 2013
STEERING, SUSPENSION, UNKNOWN OR OTHER
TOOK VEHICLE TO FORD DEALERSHIP FOR ROUTINE MAINTENANCE AND TO DIAGNOSE LOOSE STEERING ISSUE AT HIGHWAY SPEED. VEHICLE WAS DIAGNOSED WITH FAILED TRACK BAR BALL JOINTS, TRACK BAR BUSHINGS AND EXCESSIVE SIDE TO SIDE MOVEMENT. FRONT AXLE DUST SEALS WERE FAILED AND WOULD NEED TO BE REPLACED. STEERING GEAR BOX WAS DETERMINED TO BE FAILING AND NEED TO BE REPLACED. PARTS FOR THE GEAR BOX WERE ON NATIONAL BACK ORDER WITH 120 DAY TIME FRAME FOR DELIVERY. THE DEALERSHIP INDICATED THAT THE COMBINED EFFECT OF THE FAILURES WOULD HAVE BEEN A CATASTROPHIC EVENT IF AT HIGHWAY SPEED. TOTAL COST IS IN EXCESS OF $2,300.00 FOR PARTS AND LABOR. THIS VEHICLE HAS ONLY BEEN USED AS A ROUTINE DRIVER. BASED UPON THE NUMBER OF POSTS FOR THIS TYPICAL ISSUE A NATIONAL RECALL SHOULD BE ISSUED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536502August 21, 2013
ENGINE
TL* THE CONTACT OWNS A 2001 FORD F-250 SD. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, HE HEARD A LOUD NOISE AS THE VEHICLE BEGAN TO LOSE POWER. UPON FURTHER INVESTIGATION HE NOTICED THAT A SPARK PLUG HAD BEEN EXPELLED FROM THE ENGINE AT A HIGH RATE OF SPEED. HE COULD ALSO SMELL GASOLINE ON THE ENGINE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THERE WAS NOT ENOUGH THREAD IN THE ALUMINUM HEAD TO HOLD THE SPARK PLUG. A HELI COIL WAS NEEDED IN ORDER TO ADD MORE THREADS. THE CONTACT STATED THAT IT WAS THE SECOND RECURRENCE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 110,000. UPDATED 10/17/13*LJ THE CONSUMER HAS SINCE SOLD THE VEHICLE. UPDATED 10/22/13
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536235August 20, 2013
STEERING, SUSPENSION
I WAS DRIVING DOWN THE ROAD AND HIT A SMALL SEAM IN THE ROAD AT APPROX. 60 MPH AFTER HITTING THE SMALL SEAM MY WHOLE TRUCK BEGAN SHAKING VIOLENTLY TO A POINT WHERE I HAD NO CONTROL OVER THE VEHICLE. ONCE THIS HAPPENED I BEGAN REDUCING SPEED AND AS THE SPEED WAS REDUCED THE SHAKING WAS REDUCED AS WELL. I HAD TO COME TO A COMPLETE STOP IN ORDER TO STOP THE SHAKING. ONCE STOPPED THE TRUCK DROVE FINE FOR A WEEK THEN DID IT AGAIN AND SINCE HAS DONE IT IN THE TWO WEEK FOLLOWING. THE DEALERSHIP LOOKED AT IT AND SAID THEY COULD SEE NOTHING WRONG AND THAT EVERYTHING WAS TIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536189August 19, 2013
STEERING
TL* THE CONTACT OWNS A 2008 FORD F-250. THE CONTACT STATED THAT WHILE TRAVELING 60 MPH, THE STEERING WHEEL SHOOK VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE STEERING BOX HAD FAILED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535621August 15, 2013
STEERING
I WAS JUST SECONDS AWAY FROM GETTING ON THE HIGHWAY WHEN THE STEERING WENT COMPLETELY OUT!! IT HAPPENED IN THE FOLLOWING WAY. AFTER MAKING A LEFT TURN, FORTUNATELY I LOOKED DOWN AND NOTICED THE STEERING WHEEL WAS ABOUT 90 DEGREES OFF FROM CENTER. WITH MY MECHANICAL BACKGROUND I KNEW THAT THIS WAS SERIOUS AND PULLED OFF THE ROAD. I CHECKED THE TIE RODS, SUSPENSION, TIRES LOOKING FOR ANYTHING OBVIOUS AND DIDN'T FIND ANYTHING. GOT BACK IN THE TRUCK TO TEST THE STEERING WHEEL AND AS I TURNED THE WHEEL THERE WAS A SLIGHT RESISTANCE THEN POP AND THE WHEEL SPUN FREELY. OPENED THE HOOD AND THE SHAFT WAS CONNECTED TO THE BOX SPINNING FREELY. I WAS SECONDS AWAY FROM GETTING ON THE HIGHWAY!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535650August 15, 2013
TIRES
TL* THE CONTACT OWNS A 1999 FORD F-250 SD WITH FEDERAL COURGIA TIRES, LINE SIZE: 35X12.5R20. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE REAR PASSENGER'S SIDE TIRE BLEW, CAUSING THE CONTACT TO LOOSE CONTROL OF THE VEHICLE. THE VEHICLE WAS FLIPPED AND ROLLED OVER THREE TIMES. THE CONTACT SUSTAINED BACK INJURIES AS A RESULT. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE DOT NUMBER WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000 AND THE TIRE FAILURE MILEAGE WAS 8,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10535315August 14, 2013
STEERING, SUSPENSION
AFTER DRIVING OVER A SERIES OF SMALL BUMPS IN THE ROAD ON THE HIGHWAY THE FRONT END OF THE TRUCK SHOOK VIOLENTLY, SEVERE SHAKING/ VIBRATION. I HAD TO DECELERATE TO APPROXIMATELY 40-45 MPG TO STOP THE VIOLENT SHAKING. THIS HAS HAPPENED 4 TIMES SINCE THAT TIME. I HAD THE TRUCK SERVICED FOR THE PROBLEM AND IT HAS HAPPENED ONCE SINCE BEING SERVICED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534069August 7, 2013
STEERING, SUSPENSION
WAS GOING OVER A BRIDGE THAT HAD UNEVEN PAVEMENT WITH A SLIGHT BANK TO THE LEFT AND THE STEERING AND ENTIRE VEHICLE BEGAN TO SHAKE UNCONTROLLABLY AND PUT THE VEHICLE INTO THE NEARBY FIELD AFTER RUNNING OFF THE ROAD. I CONTACTED FORD DEALERSHIP AND WAS INFORMED TO CHECK TIRE AIR PRESSURE (AIR PRESSURE WAS FINE-STOCK TIRES AND RIMS). FRONT STEERING STABILIZER WAS CHECKED AND THAT WAS FINE. TRACK BAR AND TIE ROD CHECKED AND THOSE TOO WERE FINE. A LOCAL FOUR WHEEL DRIVE SHOP INFORMED ME THAT THEY ARE QUITE AWARE OF THIS PROBLEM AND AT 31000 MILES THEY RECOMMENDED CHANGING THE TIE ROD, DUAL STEERING STABILIZERS, AND ANOTHER ALIGNMENT. MOST OFF ROAD DEALERS ARE AWARE OF THIS PROBLEM AND EVEN SAY TO ADJUST THE CASTER TO A POSITIVE 4 TO CORRECT. AS SEEN ON THE INTERNET, THIS BEGAN AROUND 2005 WITH STRAIGHT AXLE AND COIL SUSPENSION. FORD MUST RECTIFY THIS PROBLEM! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533957August 6, 2013
STEERING
WHEN VEHICLE IS AT IDLE, TURNING THE STEERING WHEEL IS IMPOSSIBLE. IT'S EXTREMELY DIFFICULT TO MANEUVER THE TRUCK IN AND OUT OF PARKING SPACES WITHOUT RISKING HITTING ANOTHER VEHICLE OR A PERSON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532866July 31, 2013
ENGINE, EQUIPMENT ADAPTIVE/MOBILITY, UNKNOWN OR OTHER
I WAS DRIVING ON A TWO LANE BLACKTOP ROAD AT 35 MPH, WHEN THE VEHICLE UNEXPECTLY DIED LOSING ALL POWER, INCLUDING STEERING AND BRAKES. THIS OCCURRED AFTER I HAD JUST EXITED A U.S. HIGHWAY WHERE THE SPEED LIMIT WAS 65 MPH. DUE TO THE FACT THAT I AM A FORMER POLICE DEFENSIVE DRIVING INSTRUCTOR I WAS ABLE TO STEER THE VEHICLE TO A SIDE STREET. I BOUGHT THIS VEHICLE TO TOW A 14,000 LB. FIFTH WHEEL TRAILER AND I AM GLAD IT WAS NOT ATTACHED.. IT TURNED OUT THAT THE PROBLEM WAS THE STC FITTING. FORD TOLD ME THAT THIS PART HAS A COMMON FAILURE PROBLEM AND IT HAS BEEN REPLACED WITH THE REVISED STC FITTING. MY CONCERM IS THAT FAILURE OF THIS PART WITH AN INEXPERIENCED DRIVER ON AN INTERSTATE COULD BE FATAL. THE STC FITTING IS APPARENTLY ATTACHED TO THE HIGH PRESSURE OIL PUMP, AND WHEN IT FAILS YOU LOSE ALL POWER AND THE VEHICLE WILL NOT RESTART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532703July 30, 2013
SUSPENSION
TL* THE CONTACT OWNS A 2012 FORD F-250SD. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS OVER A ROAD BUMP OR POTHOLE, THE VEHICLE WOULD TRAVEL OUT OF LANE WITHOUT WARNING. THE VEHICLE WAS INSPECTED BY TWO DIFFERENT DEALERS WHO WERE UNABLE TO LOCATE A PROBLEM WITH THE SHOCKS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR A THIRD OPINION AND THEY REPLACED FOUR SHOCKS. THE AUTHORIZED DEALER REIMBURSED THE OWNER FOR THE DEFECTIVE SHOCKS. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532558July 29, 2013
STEERING
THE STEERING WHEEL GOT STUCK WHEN I TURNED AND NEVER RETURNED BACK ON ITS OWN. THE GEAR BOX HAS BEEN REPLACED TWICE, THIS IS NOW THE THIRD TIME I HAVE TO REPLACE THE GEARBOX, ON TOP OF ALL THE AGGRAVATION AND SAFETY CONCERNS I HAVE THE DEALERSHIP NOW SAYS THEY CANNOT GET THE PART, IT IS ON BACK ORDER BEING BUILT??? AND THAT THEY MIGHT HAVE TO GIVE ME A NON FORD BUILT GEARBOX???I HAVE BEEN WAITING FOR OVER 1 MONTH WITH NO SUCCESS. THIS TRUCK IS A BUSINESS TRUCK AND I AM SOOO UPSET HOW THIS HAS BEEN HANDLED BY FORD. I AM NOW GOING TO TRY TO FILE THE TRUCK UNDER THE LEMON LAW. WE NEED OUR TRUCK. PLEASE HELP!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532268July 28, 2013
ENGINE
THE TRUCK ENGINE WILL STALL AT LOW SPEED FOR ONE TO FIVE SECONDS, ESPECIALLY DANGEROUS IF YOU ARE TRYING TO ENTER TRAFFIC. I HAVE REPORTED TO NORTHSIDE FORD EVERY TIME I HAVE IT SERVICED, THEY FINALLY AGREED THAT I HAVE A PROBLEM, HOWEVER THEY HAVE FAILED TO FIX . I GET THE IMPRESSION THAT FORD IS AWARE OF THIS PROBLEM,BUT FOR THEIR OWN REASONS DO NOT WANT TO FIX IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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