Ford F-250 Complaints

11,199 consumer complaints on file.

#10557891December 30, 2013
SUSPENSION
TL* THE CONTACT OWNS A 2013 FORD F-250. THE CONTACT WAS DRIVING APPROXIMATELY 73 MPH OVER AN UNEVEN ROAD SURFACE WHEN THE FRONT END OF THE VEHICLE BEGAN TO VIBRATE EXCESSIVELY. THE CONTACT INDICATED THAT NO DAMAGE WAS DONE TO THE VEHICLE. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 18,750. UPDATED 1/7/14*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557407December 27, 2013
STEERING
PRONOUNCED AND SEVERE SHIMMY AND OSCILLATION IN THE STEERING WHEEL WHEN TRAVELING OVER SMALL BUMPS OR DIPS IN THE ROADWAY AND ON UNEVEN DRIVING SURFACES. FORD DEALER CONFIRMED THE PROBLEM AND REPLACED A TRACKING BAR AND THE STEERING DAMPER. THESE REPAIRS HELPED BUT DID NOT ELIMINATE THE ISSUE. NEW OEM TIRES WERE INSTALLED 2,000 MILES AFTER THE FORD REPAIR. AS OF DEC 2013 THE VEHICLE NOW HAS 78,578 MILES WHICH IS ONLY 5,000 MILES SINCE THE REPAIR AND 3,000 MILES SINCE NEW OEM TIRES AND THE SAME SEVERE SHIMMY AND OSCILLATION IN THE STEERING WHEEL IS OCCURRING AGAIN. IN DEC 2013 I RECEIVED SPECIAL FIELD ACTION LETTER 09L02 FROM FORD CONCERNING THIS VERY ISSUE. HAVING COMPLIED WITH ALL POINTS IN THE SPECIAL FIELD ACTION LETTER 09L02 THE SAME PROBLEM EXISTS AND CONTINUES TO WORSEN. THIS IS CLEARLY A SAFETY ISSUE THAT FORD NEEDS TO ADDRESS WITH A RECALL NOTICE AND THE 09L02 LETTER IS INDICATIVE THAT THIS IS A WIDE-SPREAD ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557240December 26, 2013
SUSPENSION, STEERING
I WAS TRAVELING SOUTH ON HIGHWAY 99 IN THE CENTRAL VALLEY OF CALIFORNIA NORTH OF VISALIA, CA. I WAS MAINTAINING MY SPEED IN THE FAST (SECOND LANE) LANE BETWEEN 65 AND 70 MPH ON A PORTION OF THE HIGHWAY THAT WAS RECENTLY LAID WITH FRESH ASPHALT. THIS OF COURSE, MADE THE ROAD SURFACE VERY SMOOTH ALTHOUGH THERE WAS SOME TRANSITION PORTIONS OF THE ROAD SURFACE WITH A FEW ROUGHER SECTIONS. GOING OVER ONE OF THE TRANSITIONS THE FRONT END OF THE TRUCK BEGAN TO SHAKE VIOLENTLY. I IMMEDIATELY ATTEMPTED TO SLOW DOWN WHICH WAS VERY DANGEROUS DUE TO THE AMOUNT OF TRAFFIC BOTH BEHIND ME AND TO THE SLOW LANE TO MY RIGHT. I BELIEVE THE OTHER DRIVES SAW MY SITUATION AND ALLOWED ME TO PULL TO THE SLOW LANE TO GET CONTROL OF THE TRUCK. ONCE MY SPEED WAS REDUCED TO AROUND 35 TO 40 MPH, THE SHAKING STOPPED. THE PASSENGER WHO WAS WITH ME WAS UNDOUBTEDLY SHAKEN UP - NO BUN INTENDED. UNFORTUNATELY, THIS WAS THE SECOND TIME I EXPERIENCED THE "DEATH WOBBLE" THAT SO MANY OTHER FORD TRUCK OWNERS HAVE EXPERIENCED. THE FIRST OCCURRENCE WAS ABOUT THREE MONTHS EARLIER WHILE TRAVELING ON THE GOLDEN STATE HIGHWAY IN BAKERSFIELD, CA. MY SPEED AT THAT TIME WAS 60 MPH AND BEGAN TO SHAKE UNCONTROLLABLY AFTER PASSING OVER A CONCRETE TO CONCRETE TRANSITION IN THE ROAD. FOLLOWING BOTH EVENTS I TOOK MY TRUCK TO THE LOCAL FORD DEALER FOR DIAGNOSIS. MY DEALER IS JIM BURKE FORD, BAKERSFIELD, CA. THE FIRST TIME INTO SERVICE THE DEALER CHANGED OUT THE STEERING STABILIZE AND SAID ALL OTHER FRONT END AND STEERING COMPONENTS CHECKED OUT FINE. THE STEERING STABILIZER CHANGE OUT WAS FUNNY BECAUSE I HAD REPLACED THE ORIGINAL ONE AND INSTALLED A NEW BILSTEIN BRAND STEERING STABILIZER ON THE TRUCK A FEW MONTHS PRIOR. I HAVE ENJOYED THIS TRUCK BUT IT IS BEGINNING TO SCARE MY AS I'M CONCERNED ANOTHER EVENT COULD RESULT IN A SERIOUS ACCIDENT. PLEASE HELP US FORD TRUCK OWNERS. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557355December 26, 2013
ENGINE
TL* THE CONTACT OWNS A 2008 FORD F-250. THE CONTACT STATED THAT THE VEHICLE FAILED TO RESPOND TO ACCELERATION ATTEMPTS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE AND VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557215December 25, 2013
SUSPENSION, STEERING
I WAS DRIVING DOWN A MAIN ST, GOING ABOUT 35 MPH...WHEN I HIT A BUMP THE TRUCK WOULD SHAKE VIOLENTLY AND THE STEERING WHEEL WAS ALSO SHAKING VIOLENTLY , I HAD IT DIAGNOSED AS THE DRAG LINK BALL JOINT AND AN UPPER BALL JOINT BOTH ON THE PASSENGER SIDE FRONT...I GOT A LETTER IN THE MAIL FROM FORD JUST YESTERDAY ABOUT THE SHIMMY/SHAKING ISSUE, THE LETTER STATES THAT IT IS DUE TO TIRE PRESSURE IN WHICH I BELIEVE TO BE VERY WRONG!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557180December 24, 2013
STEERING, SUSPENSION
SEVERE STEERING SHAKE AND FRONT SHIMMY AFTER GOING OVER ROUGHNESS IN ROAD. VEHICLE HAD TO BE SLOWED TO ALMOST REST TO STOP SHIMMY. HAS HAPPENED MULTIPLE TIMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557185December 24, 2013
STEERING, SUSPENSION
I GET A VIOLENT SHAKE OR WOBBLE FROM FRONT END WHEN I HIT SMALL TO LARGE BUMPS IN THE ROAD. I HAVE CHECKED TIRE PRESSURE AND FRONT END PARTS. NOTHING HAS BEEN WRONG OR ABNORMAL. I RESEARCHED A BIT AND FOUND THIS TO BE A COMMON PROBLEM WITH THESE TRUCKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557079December 23, 2013
SEAT BELTS
DRIVER SEATBELT UNLATCHES UNEXPECTEDLY. THERE DOESN'T SEEM TO BE ANY PARTICULAR CAUSE FOR THE LATCHING FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556889December 21, 2013
ENGINE AND ENGINE COOLING:ENGINE:DIESEL, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
WHILE DRIVING MY TRUCK ON A BUSY SIDE ROAD, THE MESSAGE CENTER FLASHED A WARNING, "STOP SAFE SOON". A AUDIBLE CHIME WAS HEARD AND THE TRUCK SHUT OFF. COMPLETE LOSE OF POWER BRAKES, POWER STEERING. I WAS NOT ABLE TO GET THE TRUCK OFF THE ROAD COMPLETELY SINCE IT HAPPENED SO FAST. TRAFFIC WAS STOPPED IN BOTH DIRECTIONS WHILE WE DID OUR BEST TO PUSH THE 7,500 POUND TRUCK TO THE NARROW SHOULDER. SINCE THE SHOULDER WOULD NOT FIT THE ENTIRE TRUCK, IT WAS BASICALLY HALF IN THE ROAD. TRAFFIC HAS BACKED UP AND WE HAD TO WAIT CLOSE TO AN HOUR FOR A TOW TRUCK. AFTER SPEAKING WITH THE DEALER, HE TOLD ME THE TRUCK HAS A BULLETIN OUT ABOUT A FAULTY EGT EXHAUST GAS TEMPERATURE SENSOR. THIS SMALL SENSOR FAULT SHUTS THE TRUCK DOWN AND WILL NOT ALLOW THE ENGINE TO RUN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556802December 20, 2013
FUEL SYSTEM, DIESEL, ENGINE
FUELED UP DROVE TRUCK FOR 2 DAYS NO PROBLEMS. THAT NIGHT WHILE DRIVING TRUCK BEEPED LOW FUEL PRESSURE LIGHT CAME ON AND TRUCK DIED IN MIDDLE OF ROAD. GOT TOWED IN TO HEALEY BROS IN GOSHEN,NY. AFTER 4 DAYS WAS TOLD I HAD WATER IN THE DIESEL. BUT IF THERE WAS, THE WATER IN FUEL LIGHT SENSOR SHOULD HAVE GONE OFF AND IT DIDN'T. THE DEALER TOLD ME THEY HAD TO REPLACE EVERYTHING FROM THE FUEL PUMP TO THE INJECTS. AT AN OUTSTANDING $10,000. AFTER 1 MONTH OF FIGHTING WITH FORD AND MY INSURANCE COMPANY, NOBODY WANTS TO COVER EVEN UNDER THE EXTENDED WARRANTY I HAVE. I GAVE DEALERSHIP OK TO FIX. ANOTHER MOTHER LATER SUPPOSEDLY STILL WAITING ON PARTS. AT THIS TIME I'VE HAD ENOUGH MAKING MY 400.00 A MONTH PAYMENT AND PAYING MY INSURANCE ON A TRUCK I DON'T HAVE, I CALLED A LAWYER. WELL WHEN THE LAWYER REQUESTED INFO SUCH AS IF FORD SENT AN ADJUSTER, WHAT TESTS DID THEY RUN ON FUEL, WHAT WAS THE % OF WATER, WHY DIDN'T THE LIGHT COME ON THAT THEY TESTED AND SAID IT WAS OK AND A WRITTEN STATEMENT BACKING UP THEIR STATEMENT OF WATER IN THE FUEL SO I COULD GO AFTER THE FUEL COMPANY THEY REFUSED TO GIVE THEM UP. NOW ALL OF A SUDDEN THEY WANT TO WORK WITH ME AND FORD IS GONNA COVER THE WORK AND CREDIT ME 2 MONTHS PAYMENTS. SOMETHING SMELL ROTTEN IN DENMARK WITH THIS ENGINE PROBLEM AND HEALEY BROS FORD AND FORD THEMSELVES. STILL WONT GIVE ME AND HONEST ANSWER ON WHAT THE PROBLEM IS. AND STILL WAITING FOR MY TRUCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555364December 9, 2013
STEERING
TL* THE CONTACT OWNS A 2008 FORD F-250. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE STEERING GEAR BOX FAILED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC HOWEVER, HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 195,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554896December 5, 2013
TIRES
TL* THE CONTACT OWNS A 2000 FORD F250 THE VEHICLE WAS EQUIPPED WITH BF GOODRICH TIRES, SIZE: 235/85/R16. THE CONTACT WAS DRIVING APPROXIMATELY 65 MPH WHEN THE FRONT DRIVER'S SIDE TIRES BECAME UNRAVELED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE SPARE TIRE WAS INSTALLED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 12T019000 (TIRES) BUT THE DEALER WOULD NOT HONOR THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE WARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 200,500. THE TIRE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554214November 30, 2013
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
THE TWO VENTS BEHIND THE REAR SEAT OF THE CAB LEAK AND CAUSE CARPET/FLOOR DAMAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553963November 27, 2013
STEERING, SUSPENSION
VIOLENT SHAKING OF ENTIRE TRUCK (REQUIRING DRIVER TO PULL OFF HIGHWAY/ROADS - AT RISK) - SPEED APPROX ~45-70MPH HIGHWAY/OR BACK ROADS. THIS INCIDENT (UPON RESEARCH) IS KNOWN AND CALLED THE 'DEATH WOBBLE'. THIS ISSUE CAUSES A FULL LOSS OF CONTROL OF THE VEHICLE. THERE IS A KNOWN ISSUE HERE (SEARCH INTERNET ON FORD 250 DEATH WOBBLE FOR VIDEO EVIDENCE - MANY INSTANCES) FORD MUST TAKE CORRECTIVE ACTION. I NOW HAVE A 2012 VEHICLE WHICH IS NOT SAFE TO DRIVE. ISSUE IS ONGOING AND OCCURRED ON MANY DATES MANY TIMES EX. DRIVING APPROXIMATELY 5-7 MILES HOME FROM GROTON CT TO NIANTIC CT - FORCED TO PULL OFF TO SIDE OF HIGHWAY 3 OUT OF THE 4 TIMES THE 'DEATH WOBBLE' ENSUED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554011November 27, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2008 FORD F-250 SD. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE AIR BAG INFLATER MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 67,000 . ..UPDATED 12-30-13 *BF THE VEHICLE WAS REPAIRED ON 12/5/13. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553836November 26, 2013
STEERING, SUSPENSION
RECENTLY, WHILE DRIVING MY FORD F250 TRUCK, I HAVE EXPERIENCED THE FORD'S DEATH WOBBLE' ON THREE SEPARATE OCCASIONS. AFTER DRIVING OVER A BUMP IN THE ROADWAY, THE FRONT END STARTS WOBBLING TO THE POINT THAT I HAVE TO BRAKE AND PULL OVER JUST TO STAY IN CONTROL OF MY VEHICLE. WHEN THIS DEATH WOBBLE' OCCURS, IT CAUSES THE DRIVER HAS TO FIGHT THE STEERING WHEEL AND APPLY BRAKING JUST TO STAY IN CONTROL OF THE VEHICLE. IT IS A REAL SAFETY CONCERN!!!! *TR RECENTLY, I HAVE READ SEVERAL ARTICLES IDENTIFY THE PROBLEMS WITH FORD'S FRONT END AND THEIR SOLUTIONS TO FIX THE FRONTS ENDS. AS USUAL, FORD COMES UP WITH EXCUSES AND NOT A SOLUTION TO REPAIR THEIR PRODUCTS. THERE IS PLENTY OF DOCUMENTATION (U-TUBE VIDEO) ON-LINE DOCUMENTING THE SERIOUS OF THIS COMPLAINT. IT IS TIME THAT YOUR AGENCY TAKES A CLOSER LOOK AT THIS PROBLEM AND SEE THAT FORD ACCEPT RESPONSIBILITY TO REPAIR THEIR VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553871November 26, 2013
ENGINE
TL* THE CONTACT OWNS A 2007 FORD F250. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, WHITE SMOKE EMITTED FROM THE EXHAUST AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO A DEALER, WHO STATED THAT THE OIL COOLER WAS DEFECTIVE AND THE ERG VALVE WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 37,188.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553105November 20, 2013
ENGINE
TL* THE CONTACT OWNS A 2001 FORD F-250 SD. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 17 MPH, HE HEARD AN ABNORMAL WHINING SOUND. THE CONTACT STOPPED THE VEHICLE AND UPON INSPECTION, NOTICED THAT THE SPARK PLUGS HAD BLOWN FROM THE CYLINDER HEAD. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 207,885.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552902November 19, 2013
ENGINE, ELECTRICAL SYSTEM
MY FORD F250 SUPER DUTY 2006 MODEL TRUCK STARTED UP JUST FINE ON WAY TO JOB SITE AND THEN ABOUT 1:00 P.M. THAT DAY MY TRUCK OVER-HEATED EVEN THOUGH NO INDICATION ON THE ELECTRICAL PANEL. I SAW WHITE SMOKE COMING OUT OF TAIL PIPE, STARTED OVER-HEATING, AND I WAS LOSING POWER IN MOTOR. I PUT WATER IN COOLANT OVER-FILL BECAUSE ALL OF MY ANTIFREEZE DRAINED OUT AND I JUST HAD PUT IN PRIOR TO THIS DATE ABOVE ABOUT TWO WEEKS. I REGULARLY CHANGE THE OIL AND MAINTAIN ALL THE FLUIDS AND DO REQUIRED MAINTENANCE ON TRUCK PER THE MILEAGE. I WAS ABLE TO MAKE IT TO MY HOUSE WHERE I WAITED 30 MINUTES FOR TRUCK TO COOL AND THEN DROVE IMMEDIATELY TO DIESEL MECHANIC NAMED [XXX] WHO KNEW IMMEDIATELY WHAT HAD HAPPENED BECAUSE (6) OTHER TRUCKS CAME IN THE SAME WEEK WITH THE SAME ISSUE WHICH WAS TO REPLACE THE EGR'S AND ALSO THE OIL COOLER. MY BILL FOR THIS WAS OVER $3,000.00. I WAS VERY LUCKY THAT I HAD WORK AND WAS ABLE TO PAY FOR THIS HUGE EXPENSE OTHERWISE I WOULD BE OUT-OF-POCKET IN A BAD WAY BECAUSE THE TRUCK IS MY LIVELIHOOD IN MY MAKING MONEY AS I AM A GENERAL CONTRACTOR AND NEED A HEAVY DUTY TRUCK. I THINK THAT THERE SHOULD BE A RE-CALL ON THIS PART BECAUSE OF THE SIX OTHER TRUCKS THAT CAME INTO HIS DIESEL SHOP THE SAME WEEK. THIS WAS A VERY EXPENSIVE EXPERIENCE AND I FEEL LIKE FORD SHOULD KNOW ABOUT THIS AND CORRECT THE ERROR BECAUSE THIS PART SHOULD NOT GO OUT ON A SUPER DUTY TRUCK LIKE THIS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552681November 18, 2013
SUSPENSION, STEERING
I HAVE AN F-250 SUPER DUTY FX4. THE TRUCK ONLY HAS 15,000 MILES AND LAST YEAR IN OCT, 2012 THE TRUCK HAD A VIOLENT SHIMMY IN THE FRONT END AT 9,000 MILES. THIS OCCURRED ON TWO DIFFERENT OCCASIONS AND I TOOK THE TRUCK TO THE DEALER AND THEY REPLACED THE STEERING STABILIZER AND THE PROBLEM WAS FIXED FOR ABOUT A YEAR. THE TRUCK HAS STARTED THIS SHAKING AGAIN. THIS HAS OCCURRED THREE DIFFERENT TIMES IN THE LAST MONTH. THIS HAPPENS IF I CHANGE LANES THAT ARE UNEVEN AT ABOUT 35-40 MPH AND WILL ALSO HAPPEN AT SPEEDS GREATER THAN 60 MPH IF THE ROAD IS A BIT BUMPY. IT IS VERY SCARY AND THE TRUCK IS UNCONTROLLABLE UNTIL THE SHAKING STOPS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford F-250