Ford F-250 Complaints

11,199 consumer complaints on file.

#11012720August 3, 2017
AIR BAGS, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
CROSS TRAFFIC SYSTEM FAILURE BLIND SPOT SYSTEM FAILURE AIR BAG DISPLAY FAILURE TURN SIGNAL CADENCE A/C FAILURE INTERMEDIARY POWER WINDOW FAILURE MIRROR DEPLOYMENT FAILURE A/C CANNOT MAKE CHANGES FUEL MPG MAJOR DROP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012330August 2, 2017
ENGINE
WHILE IN MOTION HIGHWAY DRIVING THE ENGINE SHUTS DOWN AND WILL NOT START
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012364August 2, 2017
TIRES, TIRES:TREAD/BELT
TL* THE CONTACT OWNS A 2009 FORD F-250 EQUIPPED WITH BF GOODRICH TIRES, TIRE LINE: RUGGED TERRAIN, TIRE SIZE: LP 275/70/R18 AND THE DOT NUMBER WAS NOT AVAILABLE. THE CONTACT STATED THAT THE FRONT DRIVER SIDE AND PASSENGER SIDE TIRE TREAD PREMATURELY SEPARATED CAUSING BOTH TIRES TO FAIL AT DIFFERENT POINTS IN TIME. A TIRE REPAIR SHOP DUE TO THE CONTACT INDICATING THAT THE EXTENSIVE NATURE OF THE TREAD SEPARATION CAUSED DAMAGES TO THE FENDER, HEADLIGHTS, AND THE FRONT FRAME INSPECTED THE TIRES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS WAITING ON A RESPONSE TO DETERMINE THEIR RECOMMENDATION OR SOLUTION. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS NOT AVAILABLE AND THE TIRE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012062August 1, 2017
STEERING
TL* THE CONTACT OWNS A 2008 FORD F-250 SD. WHILE DRIVING 60 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE STEERING SEIZED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC (SUMMERS AUTOMOTIVE) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE POWER STEERING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15E014000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011849July 31, 2017
SERVICE BRAKES
WHILE DRIVING AT APPROXIMATELY 45 MPH WHEN I HEARD A LOUD POP AND SOMETHING FLY UP AND HIT THE UNDERCARRIAGE OF MY VEHICLE. I APPLIED THE BRAKES AND THE BRAKE PEDAL WENT TO THE FLOOR AND I HAD NO BRAKES WHATSOEVER. THIS CAUSED ME TO THEN ROLL UNCONTROLLABLY THROUGH A RED LIGHT BARELY MISSING AN ONCOMING VEHICLE. I WAS THEN ABLE TO CHANGE LANES AND ROLL TO A STOP IN A NEARBY PARKING LOT. WHEN I CAME TO A SLOW ENOUGH SPEED I SHIFTED THE VEHICLE TO NEUTRAL AND THEN PARK TO COME TO A COMPLETE STOP. UPON INSPECTING THE VEHICLE, I NOTICED THE PASSENGER FROM WHEEL HAD FLUID POURING OUT INSIDE THE BRAKE AND INNER WHEEL AREAS. I RETURNED TO VEHICLE AND ONLY THEN DID ANY WARNING LIGHTS COME ON INCLUDE THE CHECK BRAKE AND HILL CONTROL WARNINGS. NEVER BEFORE HAD ANY WARNINGS BEEN GIVEN. AFTER CALLING THE LOCAL FORD DEALER WHO TOLD ME THERE WAS NOTHING THAT THE FACTORY WOULD DO SINCE MY VEHICLE WAS NO LONGER UNDER WARRANTY. I THEN HAD THE VEHICLE TOWED TO A REPAIR SHOP WHO INFORMED ME THAT THE CALIPERS/PISTON HAD FAILED. THE FRONT CALIPERS, ROTORS, PADS MUST ALL BE REPLACED AS THE CALIPERS THEMSELVES FAILED, THE PISTONS GROUND DEEP GOUGES INTO THE ROTOR DAMAGING IT AND THE PADS WERE DESTROYED AS WELL.FORD IS AWARE OF THIS PROBLEM AND ISSUED A SERVICE BULLETIN TO REPLACE FRONT AND REAR CALIPERS ON ALL 2013 AND 2014 F250/350 VEHICLES WITH 6.7L DIESEL. NHTSA# 10054344. DUE TO THIS BEING A KNOWN SAFETY ISSUE BY THE MANUFACTURER I AM ASKING FOR A RECALL ON ALL OF THESE VEHICLES TO INCLUDE MINE AND REIMBURSEMENT FOR THESE EXPENSES. NO VEHICLE THAT TOW 12K-15K POUNDS SHOULD EXPERIENCE IMMEDIATE CATASTROPHIC BRAKE FAILURE, WITHOUT WARNING ON THIS NEW OF A VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010945July 27, 2017
SERVICE BRAKES
I JUST PURCHASED A NEW 2017 VEHICLE FROM TOM MASANO AND THEY HAVE BEEN HOUNDING ME TO COME BACK TO THEM FOR A RECALL AND THEY ARE 2 HRS AWAY FROM WHERE I LIVE. I JUST HAD A NEW BABY AND THIS IS A HUGE LOGISTICAL ISSUE WITH WORKING TOO NOW. PLUS DRIVING THE NEW VEHICLE DOWN THERE WOULD BE ADDITIONAL WEAR AND TEAR ON THE TRUCK, EVEN IF THEY OFFERED TO DRIVE IT DOWN THERE. I DID SOME FURTHER RESEARCH AS IT DID NOT MAKE SENSE TO ME AS TO WHY I WAS BEING TOLD I HAD TO BRING IN A VEHICLE TO THEIR DEALERSHIP AND I DISCOVERED THAT TOM MASANO FORD IS IN VIOLATION OF THE MOTOR VEHICLE SAFETY ACT ENFORCED BY THE NATIONAL HIGHWAY AND TRAFFIC SAFETY ADMINISTRATION (NHTSA). THE DEALERSHIP CAN BE SUBJECT TO FINES BY THE NHTSA FOR SELLING VEHICLES WITHOUT PROPERLY FIXING RECALLS, LIKE THIS ONE THAT WAS RELEASED ON APRIL 1ST PRIOR TO WHEN WE BOUGHT THE VEHICLE (PURCHASED IN JULY). OUR FAMILY HAS BEEN AT RISK FOR WEEKS. IT ALSO SOUNDS LIKE THEY ARE TRYING TO COVER IT UP BY NOT "MARKING THE VEHICLE AS SOLD IN FORD'S INVENTORY" UNTIL THIS PROBLEM HAS BEEN CORRECTED- WHICH THEY STATED WILL PREVENT ME FROM GETTING IT SERVICED LOCALLY. I AM ASSUMING THEY HAVEN'T MARKED IT OUT OF INVENTORY YET BECAUSE THEY DON'T GET IN TROUBLE LEGALLY OR WITH FORD- AS I AM SURE THIS IS NOT ONE OF THEIR BEST PRACTICES AND THEY WOULD BE ALARMED TO KNOW THIS IS OCCURRING. I HAVE THIS DOCUMENTED IN VOICEMAILS AND EMAILS THEM TELLING ME I HAVE TO GO TO THEM ONLY TO GET THIS TAKEN CARE OF. I FINALLY CALLED A LOCAL DEALER MYSELF TO PROPERLY HAVE THE ISSUE TAKEN CARE OF, BUT THEY DELAYED THIS WITH BAD INFORMATION FOR OVER A WEEK. THE RECALL WAS FOR THE TRUCK ROLLING WHILE IN PARK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010238July 24, 2017
VEHICLE SPEED CONTROL
WHILE DRIVING ON THE FREEWAY THE ACCELERATOR GOT STUCK CAUSING US TO HAVE AN ACCIDENT. AS THE TRUCK INCREASED IN SPEED MY HUSBAND STOMPED ON THE BREAK AND THE TRUCK WAS ONLY GAINING SPEED. WE PLACED THE TRUCK ON PARK AND THE TRUCK EVENTUALLY CAME TO A STOP CAUSING THE TRUCK AN IMMEDIATE STOP AND FORCED US DOWN A HILL. THE TRUCK WAS TOTALED BECAUSE WE WERE PULLING A 5TH WHEEL.
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#11010053July 22, 2017
STEERING
STEERING GETS STIFF AND VEHICLE WANDERS FROM SIDE TO SIDE, REQUIRING A FORCEFUL TUG IN THE OPPOSITE DIRECTION TO CORRECT STEERING. WHEN ATTEMPTING TO DRIVE IN A STRAIGHT LINE, IT FEELS LIKE A BOAT CHINE WALKING, EXCEPT IS MUCH HARDER TO CORRECT. THIS HAS HAPPENED AT ALL SPEEDS AND ON ALL ROAD SURFACES. BEGAN IN THE LAST 250 MILES WITH ABOUT 143,000 MILES ON VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006530July 20, 2017
ENGINE
EGT SENSORS KEEP FAILING. I HAVE HAD ALL 4 REPLACED, AND NOW HAVE A CHECK ENGINE LIGHT ON AGAIN TO GET ANOTHER REPLACED. TRUCK ONLY HAS 82000 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005611July 17, 2017
ENGINE
DRIVING TRUCK IT TOLD ME TO PULL OVER AND SHUT ENGINE OFF. I WAS STRANDED ON THE SIDE OF THE ROAD AND IT WOULD NOT RESTART, HAD TO GET A TOW HOME. I DID SOME RESEARCH AND FOUND THIS IS EXACTLY WHAT MY TRUCK DID AS FOLLOWS. WHEN THE EGT SENSOR GOES ON THE BLINK, THE POWERTRAIN CONTROL MODULE THINKS THERE IS AN EXHAUST SYSTEM OVERHEATING SITUATION. THE VEHICLE THEN GOES INTO A 'CONTROLLED POWER REDUCTION MODE' WHILE FIVE WARNING CHIMES ARE RINGING AWAY. THIS ENDS WITH THE ENGINE SHUTTING DOWN COMPLETELY AS SOON AS THE TRUCK SLOWS TO FOUR MPH, WITH NO ENGINE RESTART IMMEDIATELY AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005821July 17, 2017
ENGINE, FUEL/PROPULSION SYSTEM
7/7/17 - 2011 FORD F250, 6.7L DIESEL ENGINE, MILEAGE 79530. (PURCHASED DECEMBER 2010). I WAS PULLING A SMALL TRAILER UP AN INCLINE (8%) ON I-64 IN WV. ON THIS PORTION OF THE INTERSTATE THERE WAS NO EMERGENCY PULL OFF SHOULDER. THE TRUCK OPERATED NORMALLY FOR THE FIRST 3 MILES ASCENDING THE HILL. DURING THE 4TH MILE, THE TRUCK BEGAN TO GRADUALLY, BUT PROGRESSIVELY LOSE POWER, GOING FROM 70 MPH DOWN TO 0. AT APPROXIMATELY 30 MPH, THE TRUCK BEGAN TO SHUTTER SLIGHTLY, AND CONTINUED TO DO SO UNTIL IT STOPPED IN THE LANE OF TRAFFIC AND STALLED. THERE WERE NO WARNING LAMPS OR CHIMES THAT WENT OFF BEFORE THE ENGINE STALLED. THIS VEHICLE IS EQUIPPED WITH A 'STOP SAFELY NOW' WARNING, ALONG WITH MANY OTHER WARNING INDICATORS ' BUT IT DIDN'T ILLUMINATE. THE TRUCK WOULD NOT RESTART. I IMMEDIATELY CALL 911 TO REPORT THAT MY VEHICLE WAS DISABLED IN THE ROADWAY. AFTER BEING STUCK IN THE LANE OF TRAFFIC FOR ABOUT 10 MINUTES, I WAS ABLE TO DRIFT THE TRUCK AND THE TRAILER BACKWARDS SAFELY, OFF OF THE ROADWAY, INTO THE DRAINAGE DITCH, AFTER A BREAK IN TRAFFIC. UPON HAVING IT TOWED TO A FORD DEALERSHIP, I WAS INFORMED THAT IT WAS GOING TO NEED A MOTOR, AND IT SOUNDED LIKE IT HAD SPUN THE BEARINGS ON ONE OF THE ENGINE RODS. THE ENGINE WOULD RESTART AT THE FORD DEALERSHIP, BUT IDLED VERY ROUGH. I CONFIRMED THAT THERE WERE IN FACT METAL SHAVINGS IN THE OIL. THE FUEL WAS NOT CHECKED FOR CONTAMINATION. THIS VEHICLE HAS BEEN MAINTAINED ACCORDING TO FORD'S RECOMMENDED SERVICE GUIDELINES. BECAUSE OF THE COST TO ME TO REPAIR ($16,000 OR MORE), I'VE ELECTED NOT TO CONTINUE WITH DIAGNOSIS (AT $120 PER HOUR) TO DETERMINE REASON FOR FAILURE. AGAIN, THERE WAS NO WARNING SYSTEMS ACTIVE AT THE TIME THE ENGINE STALLED. THIS WAS AN ORIGINAL OWNER, PERSONAL VEHICLE, AND ONLY TOWED A TRAILER ON OCCASION. I HAVE VIDEO FROM DASH CAM W/AUDIO OF THIS EVENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005536July 16, 2017
POWER TRAIN
EGT SENSORS FAILING AND LEAVING ME ON THE SIDE OF THE ROAD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005447July 15, 2017
STEERING, SUSPENSION
I HAVE EXPERIENCED AN EXTREME SHIMMING (DEATH WOBBLE) NUMEROUS TIMES WHILE DRIVING AT SPEED ON THE FREEWAY. AFTER GOING OVER A BRIDGE EXPANSION JOINT OR JUST A ROUGH SPOT IN THE HIGHWAY, MY TRUCK STARTS SHIMMING SO VIOLENTLY THAT I HAVE TO BRAKE HARD TO SLOW THE TRUCK UNTIL IT STOPS. THIS HAPPENED TO ME TWICE YESTERDAY (7/14/17). THE FIRST TIME IT HAPPENED I ALMOST CAUSED AN ACCIDENT BEHIND ME WHEN I APPLIED THE BRAKES. THE SECOND TIME I WAS IN THE SLOW LANE AND WAS ABLE TO GET ON THE SHOULDER TO DECELERATE. THIS WAS THE FIRST TIME MY WIFE WAS WITH ME WHEN THIS HAPPENED AND SHE SAID IF SHE WAS DRIVING SHE WOULD HAVE LOST CONTROL OF THE TRUCK. I UNDERSTAND FROM SPEAKING WITH OTHER FORD F-250 4X4 OWNERS THAT THIS IS A COMMON ISSUE. IS ANYTHING BEING DONE TO REMEDY THIS ISSUE. I DID NOT SEE ANY RECALL FOR THIS ON YOUR SITE OR ON FORD'S SITE. I HAVE AN APPOINTMENT AT THE LOCAL FORD DEALER, NEXT WEDNESDAY TO HAVE THEM CHECK THE FRONT SUSPENSION FOR ANY DEFECTS BUT I WANTED TO ADD MY NAME TO WHAT I AM SURE IS A LONG LIST OF PEOPLE WITH THE SAME COMPLAINT. DOES SOMEBODY HAVE TO DIE BECAUSE OF THIS ISSUE BEFORE IT IS ADDRESSED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005501July 15, 2017
WHEELS
I WAS DRIVING AT 35 MPH ON A SMOOTH ASPHALT CITY STREET IN A STRAIGHT LINE AND MY RIGHT FRONT TIRE EXPLODED. THE TIRES ARE 5 YEARS OLD AND THE TREAD WAS MEASURED AT 6/32 ON 6-15-17 AT THE DEALER DURING ROUTINE SERVICE. THE PRESSURE WAS SET AT 65 PSI AT THE SAME TIME WHICH IS THE MANUFACTURE SPEC. THE TREAD COMING OFF CAUSED APPROXIMATELY $1300 DAMAGE TO MY FENDER (NOT INCLUDING THE TIRE COST). THANKFULLY, THERE WAS NOT AN ACCIDENT SINCE I WAS THE ONLY CAR ON THE ROAD. I DID NOT HIT ANYTHING OR RUN OVER ANYTHING WHEN THE TIRE EXPLODED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005168July 13, 2017
ENGINE
EXHAUST GAS TEMPERATURE SENSORS CONTINUE TO CAUSE ISSUES, BEGINNING WITHIN A YEAR OF PURCHASE OF VEHICLE NEW IN 11/2013 (JULY 28, 2014). MY TRUCK HAS BEEN IN THE FORD SHOP AT LEAST SEVEN TIMES NOW (CURRENTLY IN THE SHOP NOW--JULY 2017--FOR A SENSOR THAT SHOWED PROBLEMS AND WAS REPLACED LAST MONTH--JUNE 2017). THE VEHICLE WAS MOVING IN EACH CIRCUMSTANCE; THE FIRST TIME MY DASHBOARD LIT UP AND SAID "STOP SAFELY NOW"--I BARELY MADE IT OFF THE HIGHWAY BEFORE THE TRUCK SHUT DOWN. HAD TO HAVE IT TOWED TO DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004943July 12, 2017
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
RUSTED THREW FUEL TANK STRAPS NO CRUISE CONTROL NO AIR CONDITIONING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004136July 10, 2017
FUEL/PROPULSION SYSTEM
WHEN ATTEMPTING TO ACCELERATE FOR PASSING SLOWER TRAFFIC, VEHICLE LOST POWER AND WENT INTO THE LIMP MODE. PROBLEM SEEMS MOST PRESENT AT AROUND 2000 RPM WHILE ATTEMPTING TO INCREASE SPEED. IT APPEARS THAT THIS PROBLEM IS OCCURRING WHEN THE TURBO BOOST IS INCREASED. RESEARCH OF THIS PROBLEM HAS SHOWN THAT MANY OWNERS ARE EXPERIENCING THIS SAME PROBLEM WITH THE ECO BOOST ENGINE IN THIS AND OTHER YEAR MODELS. THE NHTSA BEGAN AN INVESTIGATION IN 2012 BUT DROPPED THE PROBE WHEN FORD SAID THEY HAD RESOLVED THIS ISSUE. NO RECALL HAS BEEN ISSUED FOR THIS PROBLEM BUT IT IS DEFINITELY A "SAFETY ISSUE" FOR DRIVERS OF THIS EQUIPMENT. HEADED FOR THE FORD DEALERSHIP TOMORROW TO SEE HOW THIS CAN BE RESOLVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003769July 8, 2017
SERVICE BRAKES
TRAILER BRAKE CONTROLLER THE FACTORY TRAILER BRAKE CONTROLLER IS NOT WORKING PROPERLY WHEN A TRAILER WITH ELECTRIC SERVICE BRAKES IS PROPERLY CONNECTED TO THE TRUCK. THE CONTROLLER HAS ABOUT A 30 SECOND DELAY AND DOES NOT PUSH ENOUGH ELECTRICITY TO THE TRAILER BRAKES TO ENGAGE THEM FULLY. THIS RESULTS IN LONGER STOPPING DISTANCE FOR THE TRUCK AND TRAILER COMBINATION, POSSIBLE BRAKE FAILURE FOR THE TRUCK DUE TO OVERLOADING OF THE BRAKES WHICH, COULD RESULT IN AN ACCIDENT. I HAVE HAD MY TRAILER BRAKES CHECKED BY A PROFESSIONAL. THEY ARE PERFORMING AS THEY ARE DESIGNED TO. I HAVE CONTACTED MY FORD DEALER AND HE ASSURES ME THAT MY FACTORY CONTROLLER IS WORKING AS IT SHOULD. I DO NOT BELIEVE THEM. I STILL HAVE A TRAILER THAT IS NOT GETTING ENOUGH ELECTRICITY TO APPLY THE BRAKES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003636July 7, 2017
VEHICLE SPEED CONTROL
ACCELERATOR PEDAL POSITIONS SENSOR FAILS RESULTING IN IMMEDIATE SPEED REDUCTION IN TRAFFIC. WHILE DRIVING ON A HIGHWAY THIS HAPPENED WITH SPEED GOING FROM 55 TO 15 ALMOST AS IF PUTTING ON BRAKES. DEALER REPLACED APPS AND IT FAILED AGAIN IN LESS THAN 18 MONTHS. NO ACCIDENT OCCURRED BUT SURELY COULD HAVE IF OTHER DRIVERS WERE FOLLOWING CLOSER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003246July 6, 2017
STEERING, SUSPENSION, WHEELS
WHEN DRIVING AT HIGHWAY SPEEDS (50 MPH OR HIGHER) THE TRUCK EXPERIENCES "DEATH WOBBLE" WHEN IT HITS A SMALL ROUGH PATCH. DURING "DEATH WOBBLE" THE VEHICLE SHAKES UNCONTROLLABLY AND WON'T STOP UNTIL THE VEHICLE SPEED IS BROUGHT DOWN TO 30 MPH OR LOWER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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