Ford F-250 Complaints

11,199 consumer complaints on file.

#11266800October 7, 2019
STEERING, SUSPENSION
AT 75MPH ON A THREE LANE FREEWAY, I HIT A BUMP IN THE ROAD WHICH RESULTED IN A VIOLENT FRONTEND SHIMMY THAT WAS SO BAD I HAD TO PULL OVER AND SLOW DOWN TO 25MPH TO GAIN CONTROL. THERE WAS ABSOLUTELY NO WARNING AND CONTROL OF THE VEHICLE WAS IN QUESTION. THIS HAPPENED AGAIN SHORTLY THEREAFTER AT SAME SPEED SO I HAD TO CONTINUE AT 45 MPH AND DRIVE ON BACK ROADS TO GET HOME. ON TAKING IT TO A FORD DEALER THEY FOUND "DRAG LINKS AND TRACKBAR, BALL JOINTS HAD EXCESSIVE PLAY TECH. ALSO FOUND THAT STEERING DAMPENER HAD TOO MUCH MOVEMENT. REPLACED TRACK BAR BALL JOINTS, DRAG LINKS AND STEERING DAMPENER." HOW DOES THIS HAPPEN TO A VEHICLE WITH ONLY 30,000 MILES, THAT HAS NOT BEEN ABUSED, NOT USED IN 4-WHEEL DRIVE, FREEWAY MILES ONLY, AND NEVER BEEN IN THE DIRT. AFTER NOTICING ONLINE THAT IT APPEARS TO BE A HUGE PROBLEM AMONGST 2017 F250S, OUR CONCERN IS IF THIS IS A DESIGN FLAW THAT WILL OCCUR AGAIN. NEXT TIME I MAY NOT BE SO FORTUNATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266823October 7, 2019
STEERING, SUSPENSION, WHEELS
EXPERIENCED SEVERE VIBRATION AND UNCONTROLLABLE SHAKING IN THE FRONT END. "DEATH WOBBLE". WAS TRAVELING AT HIGHWAY SPEED OF 75 MPH WHEN THE INCIDENT OCCURRED. THE FRONT END STARTED SHAKING UNCONTROLLABLY AND CONTINUED UNTIL I BROUGHT THE VEHICLE TO A COMPLETE STOP ON THE SIDE OF THE HIGHWAY..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266852October 7, 2019
STEERING, SUSPENSION
TRUCK BEGAN TO SHAKE VIOLENTLY/UNCONTROLLABLY AFTER HITTING A BUMP ON THE ROAD AT 65 MPH. I HAD TO SLOW DOWN TO 35 MPH BEFORE THE SHAKING WOULD STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266197October 4, 2019
STEERING
DEATH WOBBLE. THIS IS THE SECOND TIME. THE FIRST TIME THE DEALERSHIP REPLACED STABILIZER, AND CHANGED CASTER. FIRST TIME OCCURRED AROUND 33000 MILES. THIS HAPPENED AGIAN AT HIGHWAY SPEED 70MPH AT 50500 MILES ON STRAIGHT HIGHWAY WHILE CROSSING BRIDGE. WAS FORCED TO RAPIDLY SLOW DOWN IN HEAVY TRAFFIC AND EXIT HIGHWAY. WOBBLE DID NOT GO AWAY UNTIL AROUND 25-30 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265932October 3, 2019
STEERING, SUSPENSION
AT HIGHWAY SPEEDS, AFTER HITTING BUMP, FRONT WHEELS START UNCONTROLLABLE OSCILLATION BACK IN FORTH CAUSING STEERING CONTROL TO BE LOST AND FEED BACK THROUGH STEERING WHEEL. I MUST COME TO COMPLETE STOP FOR IT TO STOP. DEALER HAS TRIED TO FIX PROBLEM THREE TIMES BUT HAS NOT FIXED ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265985October 3, 2019
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2001 FORD F-250. WHILE THE VEHICLE WAS STATIONARY IN A PARKING LOT, THE CONTACT NOTICED SMOKE UNDERNEATH THE HOOD. THE CONTACT EXITED THE VEHICLE, OPENED THE HOOD, AND NOTICED FLAMES. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE WITH WATER AND NOTICED THAT AN UNKNOWN PLUG RELATED TO THE CRUISE CONTROL WAS MELTED. NO POLICE OR FIRE REPORTS WERE FILED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS ABLE TO BE DRIVEN. THE CONTACT'S VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 05V017000 (VEHICLE SPEED CONTROL). THE VEHICLE WAS TAKEN TO EL CAJON FORD (LOCATED AT 1595 E MAIN ST, EL CAJON, CA 92021, (619) 312-4107) WHERE IT WAS DIAGNOSED THAT THE UNKNOWN PLUG RELATED TO THE CRUISE CONTROL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11266006October 3, 2019
STEERING
WHEN TRAVELING AT HIGHWAY SPEEDS STRAIGHT OR IN A BEND, AND A BUMP IS HIT THE TRUCK AND STEERING WHEEL WILL VIOLENTLY SHAKE. THE TRUCK WILL CONTINUE THIS DEATH WOBBLE UNTIL I SLOW DOWN BELOW 35MPH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265631October 2, 2019
SUSPENSION, UNKNOWN OR OTHER
VEHICLE WAS ALREADY "FIXED" FOR WHAT IS TERMED "DEATH WOBBLE" LAST YEAR. WHILE DRIVING LAST NIGHT, WE EXPERIENCED THE WHOLE TRUCK SHAKING UNCONTROLLABLY ON TWO DIFFERENT OCCASIONS. ONCE ON A TOWNSHIP ROAD GOING 45 AND ONCE ON THE INTERSTATE DOING 65. BOTH INVOLVED UNCONTROLLABLE SHAKING OF THE SUSPENSION AND INABILITY TO HAVE COMPLETE CONTROL OF THE TRUCK. THIS HAPPENED AGAIN THIS MORNING WHILE DRIVING TO WORK. THIS HAPPENED, AS BEFORE, WHEN THE TRUCK HITS A BUMP IN THE ROAD. THE INCIDENT ON THE INTERSTATE CAUSED THE NEED TO SLOW DOWN FROM 65 TO 20 MPH IN ORDER TO REGAIN CONTROL OF THE VIEHICLE AND STOP THE SHAKING (DEATH WOBBLE).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265643October 2, 2019
STRUCTURE:BODY
ON MORE THAN 20 SEPARATE OCCASIONS THE TAILGATE HAS RANDOMLY OPENED ON ITS OWN WHILE TRUCK WAS IN MOTION ON HIGHWAY. IN ONE INSTANCE THIS ALLOWED THE LOAD I WAS CARRYING AT 55 MPH TO FALL OUT THE BACK OF THE TRUCK AND ONTO THE HIGHWAY NEARLY CAUSING AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265693October 2, 2019
ENGINE
TL* THE CONTACT OWNS A 2003 FORD F-250. WHILE DRIVING 65 MPH, THE VEHICLE BEGAN TO STALL WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TURBO NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO PENSKE FORD (LOCATED AT 8970 LA MESA BLVD, LA MESA, CA 91942, (619) 464-7777), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265734October 2, 2019
STEERING
MY 2019 F250 LARIAT HAS 24300 MILES ON IT. I HAVE BEEN EXPERIENCING VERY LOOSE STEERING WHICH I THOUGHT MIGHT BE STANDARD ON A F250 SINCE THIS IS MY FIRST. ABOUT TWO WEEKS AGO I HIT A SMALL ROUGH AREA ON HIGHWAY AND THE FRONT END BEGAN TO VIOLENTLY SHAKE FORCING BE TO SLOW TO ABOUT 20MPH TO MAKE IT STOP. AFTER RESEARCHING IT SOUNDS LIKE THIS PROBLEM IS VERY COMMON ON FORD F-250S AND FORD HAS IGNORED EVEN WITH THE NUMEROUS ACCOUNTS ON THE INTERNET. THIS IS DANGEROUS AS I WAS IN TRAFFIC AT ABOUT 70MPH AND SLOWING TO 20MPH PUT ME IN GRAVE RISK OF AN ACCIDENT NOT TO MENTION WORRYING THAT THE FRONT END WAS ABOUT TO SELF DISTRUCT. HOPEFULLY WITH ALL THE COMPLAINTS ABOUT THIS 'DEATH WOBBLE' ON THE INTERNET WILL FORCE YOU AND FORD TO DO YOUR JOB AND RECALL THE VEHICLES. I AM DOING MY PART IN TELLING EVERYONE I CAN ABOUT THE DANGERS OF THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265328October 1, 2019
STRUCTURE:BODY, STEERING, SUSPENSION
WHILE TRAVELING IN THE #3 LANE AT 57 MPH AT 6:10 P.M. ON INTERSTATE 80 IN NORTHERN CALIFORNIA; AS I DROVE OVER A ROUGH PATCH OF ROADWAY, THE STEERING WHEEL BEGAN TO SHAKE/OSCILLATE VIOLENTLY AS WAS THE ENTIRE TRUCK, WHICH HAD VERY LITTLE CONTROL OF THE STEERING AT THAT POINT. I DECELERATED THE TRUCK WITHOUT APPLYING THE BRAKES AS I THOUGHT THAT WOULD SEND ME INTO AN UNCONTROLLABLE SPIN, POSSIBLY CAUSING A CRASH OR WORSE. LUCKILY, DRIVERS AROUND ME REALIZED SOMETHING WAS WRONG AND GAVE ME AS MUCH SPACE AS THEY COULD SO THAT I COULD REGAIN CONTROL OF THE TRUCK. ONCE I SLOWED TO APPROXIMATELY 40 MPH THE SHAKING WAS NOT AS INTENSE AND I BEGAN TO CAREFULLY BRAKE ALL THE WHILE ATTEMPTING TO GET OVER TO THE RIGHT HAND SIDE OF THE ROADWAY. I STOPPED THE TRUCK ON THE SHOULDER OF THE ROADWAY. SINCE MY FORD DEALER WAS CLOSED AT THAT TIME; I DROVE THE TRUCK ON SURFACE STREETS BACK HOME AND CONTACTED MY DEALER THE NEXT MORNING. THE DEALER EXAMINED THE TRUCK OVER A TWO DAY PERIOD AND SAID THEY COULD NOT DUPLICATE OR FIND ANYTHING AMISS WITH THE TRUCK. A DAY PRIOR, THE SERVICE ADVISOR ASKED ME IF THE "DEATH WOBBLE" STARTED BEFORE OR AFTER I HAD THE TRUCK SERVICED. I TOLD HIM I HAD THE TRUCK SERVICED ON SATURDAY AND THE "DEATH WOBBLE" STARTED ON THURSDAY, SO IT WAS AFTER. THE NEXT DAY ON HIS RETURN CALL TO ME HE INDICATED THEY COULDN'T FIND ANYTHING AMISS WITH THE TRUCK OTHER THAN THE TIRE PRESSURE WAS NOT CORRECT, FOR WHICH THEY ADJUSTED TO "PROPER" INFLATION. BELOW IS THE SYNOPSIS OF THE REPAIR AS IT IS WRITTEN ON MY INVOICE: 24748 PERFORM TEST DROVE STEERING WOBBLE DO NOT DUPLICATED AT THIS TIME PERFORM PUT VEHICLE ON RACK AND INSPECTON FRONT END CHECK ALIGNMENT OK PASS CHECK AIR TIRES PRESSURE FOUND FRONT TIRES AT 70 PSI REAR 60 PSI PERFORM ADJUSTMENT TO SPECS FRONT 60 PSI REAR 65 PSI RECOMMEND RETURN VEHICLE TO CUSTOMER AT THIS TIME CHECK ON FUTURE CONCERNS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265418October 1, 2019
STEERING, SUSPENSION, WHEELS
DEATH WOBBLE OCCURS BETWEEN 50-70 MPH IF HIT A ROUGH SPOT ON PAVED HWY. HAS HAPPENED MULTIPLE TIMES. HAVE HAD DEALERSHIP FIX..BUT ONLY REDUCED SEVERITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265469October 1, 2019
FUEL SYSTEM, DIESEL, ENGINE
TO WHOM IT MAY CONCERN, HELLO, MY NAME IS [XXX]. I PURCHASED A TRUCK IN TAMPA FLORIDA AND I FEEL I WAS CLEARLY A CASE OF FRAUD AND I HAVE NO IDEA HOW TO PROCEED. I CAN'T AFFORD TO SUE THIS DEALERSHIP ON MY OWN BUT I WOULD LIKE TO SEE THAT THEY CAN NOT CONTINUE TO OPERATE IN THIS MANNER OR TAKE ADVANTAGE OF OTHER PEOPLE THE WAY THEY DID ME. IF YOU CAN HELP ME PLEASE CONTACT ME AND I WILL DO WHATEVER IT TAKES TO HELP PROSECUTE THESE PEOPLE. [XXX] ATTACHED ARE ALL THE DOCUMENTS OF WHAT TOOK PLACE. 1.A DATED ACCOUNT OF THE TRANSACTION FROM ME. 2.INFORMATION FROM THE MECHANICS I GOT TO HELP ME 3.PICTURES OF THE CODES THAT WERE PRODUCED BEFORE 24 HOURS AFTER I HAD THE VEHICLE. 4.AN INVOICE FROM FORD TELLING THE DEALERSHIP WHAT NEEDED TO HAPPEN TO REPAIR THIS TRUCK. 5.A PRINTOUT THE PROCEDURES TO FIX THE TRUCK FROM FORD. 6.BILL FROM THE PERSON I EVENTUALLY HIRED TO REPAIR THE TRUCK WHEN THE DEALERSHIP REFUSED TO GUARANTEE HIS MECHANICS WORK, EVEN THOUGH HE KNEW I WOULD BE HAULING A 9900 POUND RV UP THE EAST COAST HIGHWAYS. THANK YOU FOR YOUR CONSIDERATION AND TIME. HAVE A GREAT DAY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265486October 1, 2019
STEERING
DRIVING AT HIGHWAY SPEED BETWEEN 60-70 OR 80 MPH, THE TRUCK DEVELOPS VIOLENT STEERING WHEEL SHAKE, BACK AND FORTH, WHOLE TRUCK VIBRATES, TIRES SEEM TO BE SHAKING FROM ONE SIDE TO THE OTHER ( DEATH WOBBLE). THIS HAPPENS WHEN THE TRUCK GOES OVER AN UNEVEN ROAD, BUMP, HOLE OR DEFECT IN THE ROAD. HAPPENS WITHOUT WARNING, WITH OR WITHOUT TOWING BUT HAPPENS MORE FREQUENTLY WHEN TOWING TRAVEL TRAILER. SHAKING WILL NOT STOP UNTIL TRUCK IS BROUGHT TO ALMOST A COMPLETE STOP. VERY SCARY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265497October 1, 2019
STEERING, SUSPENSION
WHILE TRAVELING 65MPH IN A POSTED 65MPH ZONE, I DROVE OVER UNEVEN PAVEMENT. THIS CAUSED THE STEERING WHEEL AND VEHICLE TO VIOLENTLY SHAKE. SO SEVERE WAS THE SHAKING THAT MY COFFEE CUP SHOOK OUT OF THE SNUG CUP HOLDER IT WAS IN, THE OVERHEAD SUNGLASS STORAGE COMPARTMENT CAME OPEN AND THE PASSENGER-SIDE SUN VISOR CAME DOWN. WHEN I APPLIED THE BRAKES, THE SHAKING BECAME WORSE AND I COULD NOT CONTROL THE VEHICLE. ONLY WHEN I DECELERATED WITHOUT BRAKING DID THE SHAKING STOP, AT ABOUT 35MPH. THIS WAS EXTREMELY TERRIFYING, SO MUCH SO THAT A FELLOW MOTORIST, WHO WITNESSED THE ORDEAL, STOPPED BEHIND ME ON THE SHOULDER TO MAKE SURE I WAS OKAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11259059September 30, 2019
STEERING
TL* THE CONTACT OWNS A 2017 FORD F-250. WHILE DRIVING 50-60 MPH OVER BUMPS IN THE ROAD, THE VEHICLE VIOLENTLY SHOOK AND EXPERIENCED THE "DEATH WOBBLE". THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO JIM SNEAD FORD (401 W MAIN ST, WAYNESBORO, VA 22980, (800) 650-9207), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11259113September 30, 2019
STEERING
AT ABOUT 45 MPH AFTER HITTING ROUGH PATCH ON A BRIDGE SURFACE I EXPERIENCED WHAT IS REFERRED TO AS THE FORD DEATH WOBBLE. THE STEERING SHOOK SO VIOLENTLY I HAD ZERO CONTROL OF THE TRUCK. THE ONLY RECOURSE WAS TO IMMEDIATELY BRAKE TO ALMOST A STOP BEFORE BEING ABLE TO REGAIN CONTROL. FORTUNATELY I WAS IN A RURAL AREA OF EASTERN OR AND HAD NO TRAFFIC AROUND ME. HAD THERE BEEN TRAFFIC IT COULD HAVE EASILY LED TO A COLLISION OR ANOTHER VEHICLE HAVING TO TAKE EVASIVE ACTION. THE LOSS OF STEERING CONTROL STARTED WHEN CROSSING A CONCRETE SURFACED BRIDGE THAT HAD A FAIRLY ROUGH SURFACE. THE ROAD PLANE WAS LIGHTLY SLOPED TO THE RIGHT. THE VEHICLE IS A 2017 F250 SUPER DUTY DIESEL. THE LOSS OF STEERING CONTROL HAPPENED ON SEPTEMBER 13, 2019, THE NEXT TIME IT OCCURRED WAS TWO DAYS LATER AT ABOUT THE SAME SPEED. THIS TIME I WAS SLOWING DOWN SO THE LOSS OF CONTROL WAS LESS SIGNIFICANT. THERE HAVE BEEN NO MODIFICATIONS TO THE TRUCK, EVERYTHING IS STOCK. THE LOCAL FORD DEALERSHIP DOES ALL THE MAINTENANCE. THERE HAS BEEN NO DAMAGE, COLLISIONS OR ROUGH USE OF THIS TRUCK. THE MAJORITY OF THE MILEAGE HAS BEEN AROUND TOWN, WITH ABOUT 20% BEING HIGHWAY USE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265249September 30, 2019
STEERING, SUSPENSION, UNKNOWN OR OTHER
I HAVE A SEVERE WOBBLE IN THE FRONT END OF MY TRUCK. IT ISN'T A CONSTANT WOBBLE AND I NEVER KNOW WHEN IT WILL HAPPEN. I NOTICE IT HAPPENS AT HIGHER SPEEDS AND WHEN HITTING A BUMP. I HAVE BEEN TO THE DEALERSHIP WITH THIS PROBLEM. THE FIRST TIME THEY REPLACED THE STEERING STABILIZER IT DIDN'T HELP. THE SECOND TIME I WAS TOLD EVERYTHING WAS TIGHT AND RIGHT AND THAT MY TIRES WERE OUT OF BALANCE. I HAD THEM BALANCED THAT SAME DAY, AGAIN IT DIDN'T HELP. THE PROBLEM FORCING ME TO BASICALLY PARK MY VEHICLE OR ONLY DRIVE IT AROUND TOWN AT LOWER SPEEDS THAT I KNOW I HAVEN'T EXPERIENCED THE WOBBLE AT. I AM AFRAID TO DRIVE THIS TRUCK BECAUSE WHEN THIS WOBBLE HAPPENS IT IS VERY DIFFICULT TO CONTROL I HAVE TO TRY AND SLOW DOWN AND PULLOVER TO THE SHOULDER OF THE ROAD. YOU SHOULD DO SOMETHING ABOUT THIS AS I HAVE READ NUMEROUS REPORTS OF PEOPLE HAVING THE VERY SAME ISSUE. IT'S UNSAFE AND IT GOING TO KILL PEOPLE IF SOMETHING IS NOT DONE TO MAKE THE MANUFACTURER FIX THESE PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265255September 30, 2019
VEHICLE SPEED CONTROL, STEERING, SUSPENSION
'DEATH WOBBLE' IT STARTED WHEN MY TRUCK WAS A LITTLE OVER A YEAR OLD AT 24,000 MILES. I WAS DRIVING DOWN THE HIGHWAY AT APPROXIMATELY 60 MPH, HIT A BUMP IN THE ROAD, AND THE VEHICLE STARTED SHAKING VIOLENTLY AND WAS UNCONTROLLABLE. THE STEERING WHEEL WAS SHAKING TO THE POINT WHERE I COULDN'T GRAB IT. THE TRUCK WAS ALL OVER THE ROAD. I SLAMMED ON THE BRAKES AND IT QUITE SHAKING ONCE I GOT DOWN TO ABOUT 25-30 MPH. I HAVE SINCE LEARNED THIS IS A COMMON ISSUE, WHICH SCARES ME. SOMEONE IS GOING TO GET HURT. YOU CANNOT IMAGINE IT UNTIL YOU'VE EXPERIENCED IT. I'VE HAD MY TRUCK AT THE DEALERSHIP TWICE AND THEY HAVE WORKED ON IT UNDER WARRANTY. THE PROBLEM PERSISTS. I'M NOT ONE TO COMPLAIN, AND I HAVE BEEN A HUGE FAN OF FORD VEHICLES MY WHOLE LIFE, BUT THIS IS A SEVERE SAFETY ISSUE. THERE ARE SEVERAL YOUTUBE VIDEOS TO GIVE YOU AN IDEA WHAT IT LOOKS LIKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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