Ford F-250 Complaints

11,199 consumer complaints on file.

#11280631November 17, 2019
STEERING
VEHICLE EXHIBITS SEVERE STEERING OSCILLATION WHEN SPEEDS ARE ABOVE 45MPH AND PASS OVER A POTHOLE, EXPANSION JOINT, OR OTHER NORMAL UNEVEN SURFACE. LOSS OF VEHICLE CONTROL IS HIGHLY POSSIBLE WITH THIS SCENARIO. ALSO COMMONLY REFERRED TO AS DEATH WOBBLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280636November 17, 2019
SUSPENSION
HIT A BUMP AT 70MPH ON HIGHWAY AND STARTS A DEATH WOBBLE. (FRONT END UNCONTROLLABLY SHAKES) HAPPENED PREVIOUSLY AND FORD REPLACED STABILIZER. STILL HAVING PROBLEMS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280664November 17, 2019
STEERING, SUSPENSION, UNKNOWN OR OTHER
I'VE HAD MULTIPLE OCCASIONS OF THE DEATH WOBBLE WHILE DRIVE AT HIGHER SPEEDS. THE LATEST INCIDENT HAPPENED YESTERDAY 11/16/20 AND WAS THE WORST INCIDENT SO FAR. DRIVING DOWN THE HIGHWAY AT 60 MPH AFTER HITTING A COUPLE SEEMS IN THE CONCRETE THE TRUCK BEGAN TO VIOLENTLY SHAKE AND WOBBLE, PROGRESSIVELY GETTING WORSE OVER THE COURSE OF 1-2 MINS. I LET MY FOOT OFF THE GAS PEDDLE AND APPLIED SLIGHT PRESSURE TO THE BREAKS, WHICH MADE THE WOBBLE WORSE. AFTER FINALLY SLOWING DOWN TO ~30 MPH THE TRUCK STOPPED WOBBLING AND SHAKING. I HONESTLY BELIEVE A LESS EXPERIENCED DRIVER COULD HAVE EASILY LOST CONTROL AND ROLLED THE TRUCK CAUSING A MULTIPLE VEHICLE ACCIDENT ON THE HIGHWAY KILLING PEOPLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280667November 17, 2019
STEERING
TRUCK ISN'T EVEN TWO YEARS OLD AND HAVE HAD MULTIPLE OCCASIONS OF VIOLENT SHAKING AFTER HITTING A SMALL BUMP ON HIGHWAY. I HAD TO ALMOST COME TO A COMPLETE STOP FOR THE SHAKING TO STOP. IT SEEMS THAT THIS IS A KNOWN FORD ISSUE THAT THEY ARE IGNORING. THESE ARE NEAR UNCONTROLLABLE AND LUCKILY NO OTHER CARS WERE NEAR ME WHEN IT HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280672November 17, 2019
UNKNOWN OR OTHER
DRIVING HIGHWAY SPEEDS, 55 OR ABOVE AND HIT A BUMP ON HIGHWAY THE TRUCK VIOLENTLY SHAKES AND WILL NOT STOP UNTIL ALMOST STOPPING THE VEHICLE. IT'S HAPPENED ONCE AT 70 MPH ON INTERSTATE AND 5 TIMES GOING 55 ON A STATE HIGHWAY. THE VEHICLE HAS 54000 ON IT. JUST HAPPENED NOV 15TH AND 17TH 2019. VERY SCARY AND COULD LEAD TO REAL SAFETY PROBLEMS PULLING A TRAILER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280684November 17, 2019
STEERING
AT APPROXIMATELY 7 MONTHS AFTER PURCHASE, THE TRUCK STARTED EXPERIENCING A MINOR "SHUTTER" THAT SEEMED RANDOM. IT WORSENED AT SPEEDS AROUND 70MPH & FELT LIKE DRIVING OVER ROUGH PAVEMENT. IT WAS NOT CONSTANT. WHEN ENCOUNTERED, IT COULD BE CORRECTED BY REDUCTION IN SPEED. THE FREQUENCY & INTENSITY OF OCCURENCE INCREASED TO THE POINT THAT IN ONE DAY IT HAPPENED 3 TIMES (TYPICAL WAS 2-3 PER WEEK) AND I ALMOST LOST CONTROL OF THE VEHICLE. I CALLED MY FORD SALESMAN AND HE CAME AND PICKED UP MY TRUCK. THE SERVICE DEPARTMENT LOOKED OVER IT AND SAID NOTHING WAS WRONG AND THAT I MUST HAVE GOTTEN SOME BAD FUEL. I DROVE IT AGAIN. IT HAPPENED AGAIN. I TOOK IT BACK TO FORD AND THEY LET THEIR DIESEL MECHANIC DRIVE IT HOME OVERNIGHT. HE COULDN'T REPRODUCE THE SHUTTERING CONDITION. I DROVE IT FOR ANOTHER MONTH, EXPERIENCING MULTIPLE EVENTS. AT MY SCHEDULED MAINTENANCE, I INFORMED THEM THAT I WAS STILL HAVING PROBLEMS. A DIFFERENT MECHANIC DROVE IT, EXPERIENCED THE TRUCK SHAKE WHEN HITTING A POT HOLE AND SAID THE STEERING DAMPER WAS DAMAGED AND NEEDING REPLACEMENT. THE REPLACEMENT CORRECTED THE SHAKING FOR ABOUT 1 WEEK AT WHICH POINT THE SHAKING BECAME VIOLENT WITH EVERY BUMP. POT HOLES, BRIDGE TRANSITIONS, ROUGH PAVEMENT...ALL UNEVEN SURFACES CAUSE AN EVENT, SOME OF WHICH COULD LITERALLY BE DEADLY. I LOST ALL CONTROL OF MY STEERING ON 3 OCCASIONS AND HAD TO COME TO NEARLY A COMPLETE STOP TO REGAIN CONTROL. I'VE TAKEN IT TO FORD 4 TIME, CONCERNED WITH MY SAFETY AND THE SAFETY OF ANYONE AROUND ME DURING AN EVENT. I HAVE THE DEATH WOBBLE AND THEY CAN NOT FIX IT DUE TO THE STEERING PARTS BEING ON BACK ORDER. THEY ALREADY REPLACED ONCE AND IT LASTED A WEEK. THE BRAND NEW 2019 TRUCK IS UNSAFE TO DRIVE AND NO ONE CAN FIX IT. THEY INDICATED THEY'RE WAITING ON A RECALL OR BULLETIN TO TELL THEM WHAT TO DO. IN THE MEANTIME I HAVE A $70K TRUCK I CAN'T DRIVE. IT WILL GET SOMEONE KILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280698November 17, 2019
STEERING
ON 3 OCCASIONS (THE FIRST 2/17/2019 AT ABOUT 35,000 MILES), WE EXPERIENCED WHAT WE HAVE COME TO KNOW AS "DEATH WOBBLE" ON OUR 2018 FORD F250. WE HAD PURCHASED THE TRUCK USED WITH 33,000 MILES. WE DO NOT KNOW IF THE PRIOR OWNER HAD EXPERIENCED THIS SAME PROBLEM. WE WERE DRIVING STRAIGHT DOWN THE INTERSTATE AT NIGHT AT APPROX. 65 MPH. I WAS DRIVING AND HIT A BUMP IN THE HIGHWAY. IMMEDIATELY, THE TRUCK WAS SHAKING VIOLENTLY, I WAS PULLED ALL THE WAY FROM THE RIGHT LANE OVER INTO THE LEFT LANE. I HAD ABSOLUTELY NO CONTROL OVER THE STEERING. MY FIRST THOUGHT WAS THAT WE WERE EXPERIENCING A TIRE "BLOW OUT". WHEN THE TRUCK FINALLY SLOWED ENOUGH TO STOP THE SHAKING AND I COULD ONCE AGAIN STEER, WE PULLED ONTO THE SHOULDER TO CHECK OUR TIRES. THERE WERE NO TIRE ISSUES. IT WAS ABSOLUTELY TERRIFYING. THANKFULLY, IT WAS ON SUNDAY NIGHT WITHOUT MUCH TRAFFIC. HAD THERE BEEN A SEMI TRUCK THE LEFT LANE, WE WOULD LIKELY HAVE BEEN KILLED. IF THERE HAD BEEN A SMALL CAR IN THE LEFT LANE, WE MAY VERY WELL HAVE KILLED OR INJURED PASSENGERS. WHEN WE GOT TO OUR DESTINATION IN FL, WE TOOK THE TRUCK TO THE DEALER TO HAVE IT CHECKED. THE DEALER DID NOT FIND ANY CAUSE OR PROBLEM AND TOLD US IT WAS LIKELY A PROBLEM WITH THE TRAILER WE WERE PULLING. WE WERE SKEPTICAL, BUT CONTINUED DRIVING THE TRUCK. ON OUR RETURN TRIP WHEN MY HUSBAND WAS DRIVING, WE ONCE AGAIN EXPERIENCED THE VIOLENT SHAKING. HE WAS ABLE TO SLOW DOWN AND GET CONTROL OF THE STEERING WITHOUT A CRASH. SOON AFTER WE RETURNED HOME, WE TOOK THE TRUCK TO THE DEALER WHERE WE HAD PURCHASED THE TRUCK. THEY REPLACED THE STEERING DAMPENER. ALTHOUGH, THE TIRES CONTINUED TO WEAR VERY UNEVENLY, WE DIDN'T EXPERIENCE ANOTHER INCIDENT UNTIL OCTOBER, 2019. STEERING DAMPENER REPLACED. IT IS GOING BACK TO THE DEALER THIS WEEK. I URGE ACTION BEFORE SOMEONE IS KILLED. THE DEATH WOBBLE IS A PRESENT AND URGENT PROBLEM!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280517November 16, 2019
STEERING, SUSPENSION
I WAS TRAVELING ON A FLAT HIGHWAY IN KANSAS AT APPROXIMATELY 65 MPH, THERE WAS NO INCLEMENT WEATHER. I CAME UPON A TYPICAL HIGHWAY BRIDGE, AND WHEN FRONT WHEELS CROSSED THE BRIDGE EXPANSION JOINT THE FRONT OF THE TRUCK STARTED TO VIOLENTLY SHAKE. THE STEERING WHEEL STARTED TO ALSO VIOLENTLY SHAKE AND TURN BACK AND FORTH, ABOUT AN 1/8TH TURN EACH WAY, BACK AND FORTH VERY FAST. I IMMEDIATELY BEGAN SLOWING THE VEHICLE AND GRIPPED THE WHEEL HARDER TO TRY TO KEEP FROM GOING OFF THE ROAD. THE SHAKING CONTINUED UNCHANGED UNTIL VEHICLE REACHED SPEEDS OF APPROXIMATELY 20MPH. AFTER THE INCIDENT I DROVE THE VEHICLE HOME AND INSPECTED THE STEERING AND SUSPENSION COMPONENTS, FINDING NO ABNORMALITIES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280525November 16, 2019
STEERING, SUSPENSION
AFTER PUTTING 8,707 MILES ON MY NEW 2019 F-250 SUPER DUTY FX4 WITHOUT INCIDENT, THE FRONT SUSPENSION HAS BEGUN SHAKING VIOLENTLY WHEN PASSING OVER HIGHWAY EXPANSION JOINTS AND/OR BUMPS IN THE ROAD SURFACE AT HIGHWAY SPEEDS. THIS HAS HAPPENED TWICE SO FAR, BOTH TIMES WHILE TRAVELLING BETWEEN 65 TO 70 MPH IN A STRAIGHT SECTIONS OF HIGHWAY; ONCE OVER A BUMP IN THE ROADWAY, ONCE OVER AN EXPANSION JOINT. THE TRUCK IS IMPOSSIBLE TO CONTROL ONCE THE FRONT SUSPENSION BEGINS SHAKING VIOLENTLY, AND ONLY STOPS SHAKING AFTER BRAKING TO A MUCH LOWER SPEED. LUCKILY, IN BOTH INSTANCES OTHER VEHICLES ON THE ROAD WERE ABLE TO AVOID MY TRUCK AS IT DRIFTED ACROSS LANES OF TRAFFIC. IN BOTH INSTANCES, THE ONLY CONTROL I HAD WAS TO BRAKE. THE SERVICE DEPARTMENT REPRESENTATIVE AT THE LOCAL FORD DEALERSHIP TOLD ME THAT FORD HAS KNOWN ABOUT THE "DEATH SHAKE" ISSUE IN F-250 AND F-350 FOUR WHEEL DRIVE TRUCKS FOR SEVERAL YEARS, AND I WAS ADVISED TO BUY A 3.5 INCH LEVELING KIT, AND DUAL STEERING STABILIZER KITS AT MY OWN EXPENSE, BECAUSE THE FACTORY FIX OF REPLACING THE DEFECTIVE FORD STEERING DAMPENER IS NOT A PERMANENT SOLUTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280528November 16, 2019
STEERING, SUSPENSION
WHILE DRIVING HIT SMALL CRACKS AND BUMPS THAT CAUSED A VIOLENT SHAKING OF TRUCK, GOT ON BRAKES STOPPED AND THEN IT HAPPENED THREE MORE TIMES REGULAR EXPRESSWAY JOINTS CAUSED IT, HWY 385 AND I 240 BOTH 4 LANE EXPRESSWAYS, NO POT HOLES JUST JOINT CONNECTIONS AT SPEEDS OF 45 MILES A HOUR GETTING ON EXPRESSWAY AND AT SPEED ON I240 65 MPH WHEN IT HAPPENED. TRUCK WAS GOING STRAIT AT ALL TIMES WHEN THIS HAPPENED. TRUCK IS STOCK NO MODIFICATIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280536November 16, 2019
STRUCTURE:BODY
LAST WINTER I HAD ISSUES WITH THE FROZEN DOOR LOCKS. MY DOORS WOULD OPEN BUT NOT CLOSE AND A FEW TIMES THEY WOULD NOT OPEN. THIS WINTER IT HAS HAPPENED SEVERAL TIMES AND JUST RECENTLY THE DRIVERS SIDE DOOR HAS COME OPEN AS WAS DRIVING DOWN THE ROAD. THERE WERE NO NOTIFICATIONS ON THE DASH CLUSTER OR INTERIOR LIGHTS ON THAT WOULD INDICATE THAT A DOOR WAS OPEN. JUST THIS PAST WEEK I RECEIVED A RECALL NOTICE IN THE MAIL. I TOOK THE TRUCK IN TO THE DEALERSHIP ON NOV 13, 2019 AND PICKED UP THE TRUCK ON THE SAME DAY. I DROVE FROM THE DEALERSHIP STRAIGHT HOME JUST UNDER 2 MILES AND I OPEN MY DOOR AND IT WOULD NOT CLOSE AND LATCH. I TOOK IT DIRECTLY BACK AND NOW I SEEING THAT THERE ARE NO OPEN RECALLS ON MY TRUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280547November 16, 2019
STEERING, SUSPENSION
WHEN DRIVING AT SPEEDS OF MORE THAN ABOUT 30 MPH, AND HIT A BUMP, THE TRUCKS STEERING STARTS TO SHAKE VIOLENTLY. IT IS VERY DIFFICULT TO MAINTAIN YOUR LANE WHEN THIS IS HAPPENING. IN ADDITION THE BRAKES HAVE TO BE APPLIED RATHER RAPIDLY TO STOP THE WHEELS FROM SHAKING. THE TRUCK HAS 22,000 MILES ON IT WITH NO MODIFICATIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280239November 15, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
THE ABS SYSTEM AND THE ADVANCED AUTO TRAC MALFUNCTION AND CAUSES LOSS OF BREAKS. FORD CAN NOT DIAGNOSE THE PROBLEM AND SEEMS UNWORRIED ABOUT THE ISSUE. I HAVE QUESTIONED FORD ABOUT THIS PROBLEM AND THE RESPONSE I GET IS IT COULD BE A NUMBER OF ISSUES. THEY WANT TO START CHANGING PARTS AT MY COST WITHOUT KNOWING WHAT IT IS OR NOT WANTING TO ADMIT WHAT THE PROBLEM IS. THIS HAPPENS WHEN THE TRUCK IS IN MOTION AND HAPPENS WITHOUT CAUSE. A BELL GOES OFF YOU LOSE POWER FOR A SHORT PERIOD OF TIME AND LOSE BREAKS FOR PERIODS OF TIME WHILE BELLS ARE GOING OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280243November 15, 2019
STEERING, SUSPENSION
VIOLENT SHAKING AND A CONSISTENT VIBRATION UNDER NORMAL DRIVING CONDITIONS ON THE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280245November 15, 2019
STEERING, SUSPENSION
F250, 6.7L DIESEL, 4WD, CREW CAB, 25,000 MILES. VEHICLE CONTROL LOST WHEN TRAVERSING EXPANSION JOINTS (ESPECIALLY AT BRIDGE/ROAD INTERFACE) AT HIGHWAY SPEEDS (~70MPH). THE STEERING WHEEL WOBBLES ERRATICALLY AND THE TRUCK UNCONTROLLABLY JUMPS LATERALLY AND AT A SLIGHT ANGLE, UP TO THE WIDTH OF AN ENTIRE LANE. FORTUNATELY, THERE HAS BEEN NO VEHICLE (OR STRUCTURE) ADJACENT TO THE TRUCK; I WOULD HAVE HIT IT! IN ALL CASES THE VEHICLE WAS LIGHTLY LOADED WITH APPROXIMATELY 200-400 LBS OF PAX/GEAR. ALL EQUIPMENT IS 'FACTORY' AND UNMODIFIED. ALL MAINTENANCE HAS BEEN PERFORMED BY FORD DEALERS (ONLY FLUID/FILTER CHANGES AND TIRE ROTATION THUSFAR).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280292November 15, 2019
WHEELS
TL* THE CONTACT OWNS A 2017 FORD F-250. WHILE DRIVING 66 MPH OVER A BUMP OR RIDGES IN THE ROAD, THE FRONT END VIOLENTLY VIBRATED. THE CONTACT MENTIONED THAT THE VEHICLE NEEDED TO BE STOPPED FOR THE FAILURE TO COMPLETELY GO AWAY. THE VEHICLE WAS TAKEN TO STANLEY FORD BROWNFIELD (1708 LUBBOCK RD, BROWNFIELD, TX 79316, (806) 637-3561) WHERE THE TIRES WERE BALANCED. POLLARD FRIENDLY FORD COMPANY (3301 S LOOP 289, LUBBOCK, TX 79423, (806) 797-3441) WAS CONTACTED AND INFORMED THE CONTACT THAT THE TRACK BAR STEERING DAMPER CASTER SHIMS WERE AT THE WRONG ANGLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS 33,457.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280325November 15, 2019
STEERING
WHEN DRIVING AT HIGHWAY SPEEDS AND HITTING A SMALL BUMP OR RIDGE IN THE ROAD, THE FRONT STEERING SYSTEMS STARTS SHAKING VIOLENTLY AND CAN ONLY BE STOPPED BY BRAKING HARD AND SLOWING THE VEHICLE TO A STOP. THIS IS A KNOWN ISSUE WITH MANY FORD TRUCK OWNERS AND IS KNOWN AS THE 'DEATH WOBBLE'. I LIVE IN HOUSTON AND BRAKING HARD TO A STOP HERE, DURING RUSH HOUR, ON A MAJOR HIGHWAY IS EXTREMELY HAZARDOUS. I'M BEGINNING TO BE AFRAID TO DRIVE THIS TRUCK ON THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280328November 15, 2019
SUSPENSION
I WAS GOING DOWN THE ROAD AT 75 MPH AND WENT OVER A BRIDGE HITTING A SMALL BUMP AND THE TRUCK STARTED TO SHAKE VIOLENTLY LIKE A TIRE HAD BLOWN OUT OR SOMETHING. I SLOWED DOWN AND IT STOPPED. IT HAPPENED TWO MORE TIMES NOT QUITE AS HARD BUT MAKES THE TRUCK HARD TO CONTROL. I GOT ON LINE AND SEEN SEVERAL PEOPLE HAD THE SAME PROBLEM WITH THE F-250 TRUCKS. THIS CONDITION WAS CALLED THE "DEATH WOBBLE" . FORD NEEDS TO RECALL THESE TRUCKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280357November 15, 2019
STEERING, SUSPENSION
AT 12PM 11/14/2019, MY TRUCK BEGAN TO SHAKE VIOLENTLY AT 70 MPH AFTER HITTING A BUMP AT A BRIDGE JUNCTION. SCARED ME BADLY AND I IMMEDIATELY DECELERATED AND THE VIOLENT SHAKING STOPPED AT ABOUT 40 MPH. I DIDN'T KNOW IF I BLEW A TIRE, HIT SOMETHING, THE ENGINE WAS ABOUT TO FALL OUT OF THE TRUCK OR WHAT! I DID SOME RESEARCH ONLINE AND FOUND THAT MY TRUCK HAD WHAT IS KNOWN AS THE "DEATH WOBBLE". TODAY THE EXACT SAME DEATH WOBBLE ISSUE OCCURRED AT THE EXACT SAME PLACE IN THE ROAD. I HAVE A CALL IN TO THE DEALERSHIP TO DETERMINE HOW THIS CAN BE REPAIRED. MY TRUCK IS ONLY AT 39K MILES AND WAS PURCHASED BRAND NEW IN JAN 2018.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280358November 15, 2019
STEERING
25K MILES AND WHEN I HIT A BUMP IN THE ROAD THE FRONT END SHAKES VIOLENTLY. FORD REPLACED A STEERING STABILIZER IDENTIFIED AS THE "FIX". 1K MILES LATER THE VIOLENT SHAKING IS BACK. I HAVE SCHEDULED AN APPOINTMENT NEXT WEEK BUT NO ADDITIONAL FIX HAS BEEN IDENTIFIED. I FEAR THAT REPLACING PARTS WILL ONLY DELAY THE ISSUE UNTIL IT IS OUT OF WARRANTY. HELP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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