Ford F-250 Complaints

11,199 consumer complaints on file.

#11288744December 12, 2019
STEERING, SUSPENSION
WHILE DRIVING ABOUT 65 MILES AN HOUR THE STEERING WHEEL STARTED TO VIBRATE VIOLENTLY ALMOST LOSING CONTROL. I PULLED OVER AND INSPECTED TIRES AND RIMS THINKING ONE OF THE FRONT TIRES WAS ABOUT TO COME OFF. EVERYTHING LOOKED NORMAL. SCARED THE CRAP OUT OF ME! I HAD THE TIRES ROTATED AT 15K AND HAD THE SHOP INSPECT EVERYTHING AND FOUND NOTHING. INTERNET IS CALLING THIS THE "DEATH WOBBLE". FORD GOING TO INSPECT AND POSS REPLACE STEERING STABILIZER. THIS HAS HAPPENED BEFORE BUT NOT AS SEVERE. THOUGHT IT WAS ROAD VIBRATION. NOW I KNOW BETTER. THIS IS A SERIOUS ISSUE THAT NEEDS ATTENTION BEFORE SOMEONE IS KILLED! THEN THERE IS THE ISSUE OF INCREASED FRONT END WEAR. REPORTS SAY FORD IS NOT COVERING DAMAGE, SAYS ITS THE BUYER'S LACK OF MAINTENANCE. THIS IS A TRUCK WITH UNDER 15K MILES AND IS HAVING PROBLEMS. PLEASE INVESTIGATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288771December 12, 2019
STEERING, SUSPENSION
TRUCK STARTED VIOLENTLY SHAKING ON HIGHWAY AND PULLED ME OUT OF MY LANE. DIFFICULT TO KEEP CONTROL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288460December 11, 2019
SERVICE BRAKES
BRAKES GET STUCK AND ONE SIDE OF BRAKES ARE NOT BRAKING AS SRONGLY AS OTHER SIDE. BRAKES HAVE GOTTEN STUCK WHILE DRIVING ON THE STREET AND ON HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288487December 11, 2019
STEERING, SUSPENSION
WHILE TRAVELING ON THE EXPRESSWAY AT 65 MPH I PASSED OVER A ROUGH PIECE OF ASPHALT AND THE TRUCK STARTED TO SHIMMY THEN IMMEDIATELY SEVERELY SHAKE AND SHUDDER. I IMMEDIATELY BRAKED AND TRIED TO STEER TO THE SHOULDER STEERING WAS ALMOST IMPOSSIBLE. THE SHAKING CONTINUED TILL THE TRUCK STOPPED. THIS WAS EXTREMELY FRIGHTENING AND UNCONTROLLABLE. THIS IS THE THIRD TIME THIS HAS HAPPENED BUT BY FAR THE WORST. ALL 3 TIMES THE TRUCK WAS DRIVING NORMALLY AT 60 OR 65 MPH TILL IT HIT A MINOR BUMP OR ROUGH PATCH OF ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288483December 11, 2019
STEERING, SUSPENSION, WHEELS
2019 F250, APPROX. 13K MILES. TRAVELLING STRAIGHT ON HIGHWAY 60-65 MPH AND TRUCK ENTERED INTO THE WELL KNOWN "DEATH WOBBLE" OR RAPID, RHYTHMIC, DANGEROUS OSCILLATION OF THE FRONT TIRES CAUSING LOSS OF STEERING CONTROL. HAD TO REDUCE SPEED TO 10-15 MPH TO REGAIN CONTROL. THIS HAS HAPPENED 2 TIMES WITHIN 2 CONSECUTIVE TIMES OF DRIVING ON THE FREEWAY IN THE SAME WEEK. TOOK IT INTO THE DEALER AND THEY TEST DROVE IT AND CONFIRMED "DEATH WOBBLE". THE PART (STEERING DAMPENER) THEY AUTOMATICALLY PRESCRIBE (TSB 19-2274) TO FIX THIS IS ON BACK ORDER 4-6 WEEKS AND WE WERE TOLD "NO LOANER" AND BRING THE TRUCK BACK WHEN THE PART IS IN. WE SAID "SO, WE ARE SUPPOSED TO DRIVE OUR FAMILY AROUND IN A TRUCK THAT IS BASICALLY NEW WITH A DEATH WOBBLE?" TO WHICH THE SERVICE MANAGER RESPONDED "YEAH, I KNOW, CRAZY ISN'T IT?". WE ALREADY KNOW THAT TSB 19-2274 IS A BAND AID AND NOT A REAL SOLUTION TO THE PROBLEM. MOST WHO GET TSB 19-2274 DONE ARE BACK WITHIN A FEW THOUSAND MILES OR SOONER BECAUSE DEATH WOBBLE HAS RETURNED, BECAUSE THE ROOT OF THE PROBLEM HAS NOT BEEN FIXED. WE HAVE A VIDEO OF OUR LOOSE TIE ROD ENDS CLUNKING AND LIFTING WHEN THE STEERING WHEEL IS MOVED LEFT AND RIGHT. WE TOLD THE SERVICE MANAGER ABOUT THESE LOOSE PARTS - NOTHING WAS LOOKED AT OR RECOMMENDED TO BE DONE REGARDING THESE LOOSE PARTS. WE HAVE INVESTIGATED THIS PROBLEM EXTENSIVELY ONLINE AND IT SEEMS TO BE HAPPENING IN EPIDEMIC PROPORTIONS IN 2017-2019 MODELS. MOST "VICTIMS" OF THIS PROBLEM END UP IN AN ENDLESS CYCLE OF TRIPS TO THE DEALERSHIP WITH CONTINUING DANGEROUS DEATH WOBBLE UNTIL THEIR WARRANTY IS RUN OUT. THE PEOPLE WHO SEEM TO HAVE REAL SUCCESS IN PERMANENT SOLUTIONS GO AFTERMARKET, REBUILDING THE FRONT END SUSPENSION AT THEIR OWN EXPENSE ON THEIR BRAND NEW TRUCKS. THIS IS CRIMINAL NEGLIGENCE. WE HAVE A CRIPPLED $50K TRUCK - CANNOT EVEN DRIVE IT ON THE HIGHWAY! RECALL NEEDED!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288518December 11, 2019
STEERING, SUSPENSION
VEHICLE ENTERS INTO "DEATH WOBBLE" WHEN HITTING UNEVEN PAVEMENT AT SPEEDS ABOVE 50MPH. THE ONLY WAY TO STOP THE WOBBLE, EVEN IF THE PAVEMENT IS SMOOTH, IS TO SLOW DOWN BELOW 30MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288523December 11, 2019
STEERING, SUSPENSION, WHEELS
I HAVE EXPERIENCED "DEATH WOBBLE" MULTIPLE TIMES. IT HAPPENS WHEN GOING ABOVE 50 MPH ON THE HIGHWAY. USUALLY NEAR A BRIDGE OR OVERPASS. THE VEHICLE STEERING BECOMES IMPOSSIBLE TO CONTROL AND THE STEERING WHEEL AND THE TRUCK BEGIN SHAKING VIOLENTLY. THE FIRST TIME IT HAPPENED WAS AT 6100 MILES ON AN INTERSTATE WHILE THE TRUCK WAS GOING 70 MPH. THE WEATHER CONDITIONS WERE DRY, NO WIND OR RAIN, AND THE ROAD CONDITION WAS SMOOTH. WHEN IT FIRST HAPPENED, IT SURPRISED ME AND I DID NOT KNOW WHAT WAS HAPPENING AND THE STEERING COULD NOT BE CONTROLLED. MY TRUCK VEERED INTO ONCOMING TRAFFIC TOWARDS AN 18 WHEELER. I MANAGED TO STEER OUT OF THEIR WAY ON TO THE MEDIAN AND SLOW DOWN TO ABOUT 20 MPH AND THE SHAKING STOPPED. THE SECOND TIME WAS A FEW HUNDRED MILES LATER WHEN IT HAPPENED AGAIN ON A HIGHWAY WHILE I WAS GOING 65 MPH. I TOOK THE TRUCK INTO BOB UTTER FORD IN SHERMAN TEXAS AND THE SERVICE ADVISOR LAUGHED AT ME AND TOLD ME I HAD "DEATH WOBBLE". HE WROTE MY NAME IN A SPIRAL NOTEBOOK AND THEN TOLD ME THERE IS NO FIX FOR IT. HE STATED FORD HAS NO FIX AT THIS TIME BUT THAT MY COMPLAINT WAS IN WRITING AND IF SOMETHING COMES FROM FORD, HE WILL GIVE ME A CALL. SO I ASKED WHAT AM I SUPPOSED TO DO IN THE MEANTIME. HE STATED, DO NOT DRIVE OVER 45 MPH UNTIL FORD COMES UP WITH A SOLUTION. THEY KNOW IT IS A PROBLEM AND THEY DON'T CALL IT DEATH WOBBLE, THEY CALL IT STEERING WOBBLE AND THEY AREN'T REAL GOOD AT COMING UP WITH A FIX YET. THE VEHICLE CURRENTLY HAS 8100 MILES ON IT AND I HAVE EXPERIENCED "DEATH WOBBLE" AGAIN TODAY WHILE TRANSPORTING MY CHILDREN TO SCHOOL. IT IS NOT A MATTER OF IF, IT IS A MATTER OF WHEN A PERSON OR AN ENTIRE FAMILY FOR THAT MATTER IS KILLED DUE TO A FAULTY STEERING MECHANISM ON THIS TRUCK. PLEASE HELP US FORD F250 TRUCK DRIVERS THAT HAVE BEEN UNFORTUNATE ENOUGH TO PURCHASE A TRUCK THAT IS A TICKING TIME BOMB FOR US.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288534December 11, 2019
STEERING, SUSPENSION, UNKNOWN OR OTHER
I HAD JUST STOPPED FOR GAS AND GOT BACK ON THE HIGHWAY AND WAS IN THE PASSING LANE GOING OVER A BRIDGE DECK AND AS SOON AS I CAME OFF THE BRIDGE THE TRUCK STARTED SHAKING HORRIBLY. I LET THE CAR NEXT TO ME PASS AS I SLOWED DOWN AND PULLED OVER. SCARED MYSELF AND MY UNCLE TO DEATH AND STILL HAD TO DRIVE 160 MILES TO GET HOME. AFTER RETURNING HOME I HAVE TAKEN IT TO THE LOCAL DEALER AND THEY REPLACED DAMPER STEERING LINKAGE BUT AS OUR FAMILY VEHICLE WE DO NOT FEEL COMFORTABLE IN IT'S SAFETY!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288526December 11, 2019
STEERING, SUSPENSION
DRIVING DOWN THE HIGHWAY AT 75 MPH I HIT A BUMP IN THE ROAD AND THE FRONT END STARTED WOBBLING UNCONTROLLABLY. I HAD TO PULL OFF TO THE SIDE OF THE ROAD AND SLOW TO 30MPH UNTIL IT STOPPED WOBBLING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288538December 11, 2019
STEERING, SUSPENSION
I HAVE HAD A VERY DANGEROUS VIBRATION THAT OCCURS IN THE FRONT END OF A VEHICLE. WHEN MY 2019 F250 HAS EXPERIENCES DEATH WOBBLE, THE ENTIRE STEERING SYSTEM RAPIDLY TURNS BACK AND FORTH, MAKING CONTROLLING THE VEHICLE VERY HARD. IT NORMALLY ACCUSES AT SPEEDS ABOVE 45 MPH TO 80 MPH. THE TRUCK NOW HAS 12,000 MILES ON IT AND IT STARTED AT AROUND 9,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288535December 11, 2019
STEERING
I HAVE HAD THE DEATH WOBBLE SINCE DAY 1. HAVE BEEN TO THE DEALER 3 TIMES YET TO BE FIXED. IF I DRIVE AT A SPEED HIGHER THEN 40 MPH AND HIT A BUMP, POTHOLE, OR BRIDGE TRANSITION, THE TRUCK SUDDENLY VIBRATES AND SHAKES VIOLENTLY AND CAUSES ME TO SKIP INTO ONCOMING TRAFFIC AND OTHER LANES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288559December 11, 2019
VEHICLE SPEED CONTROL, STEERING, SUSPENSION
UPON REACHING HIGHWAY SPEEDS(APPROXIMATELY 55-75MPH) THE FRONT END BEGAN TO VIOLENTLY SHAKE. THIS ISSUE STARTED AS MERE OFF TRACKING OF THE FRONT END, THE TRUCK WOULD STEER ITSELF. THIS ENDED UP PROGRESSING INTO SUCH A VIOLENT SHAKE THAT IT DROVE ITSELF OFF THE ROAD. I HAD NO CONTROL OVER THE VEHICLE, AND STEERING CONTROL IS GONE. I WOUND UP IN A DITCH ON MY FOURTH EXPERIENCE WITH THIS VIOLENT SHAKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288310December 11, 2019
STRUCTURE:BODY
HAVE AN ON GOING PROBLEM, RIGHT REAR DOOR WHEN BELOW FREEZING WILL NOT LATCH. HAS BEEN TO THE DEALERSHIP 3 TIMES IN THE LAST 3 WEEKS FOR UPDATES, REPAIRS, ETC. THIS IS A SAFETY ISSUE AS I HAVE TWO YOUNG INS THAT RIDE BACK THERE. FORD NEED TO COME UP WITH ACTUAL SOLUTION AND NOT JUST POUR ETHONAL/WINDSHEILD WASHER ON COMPONENTS FOR A BANDAID FIX. I DO HAVE DOCUMENTATION FOR THE VISITS TO DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288330December 11, 2019
SUSPENSION
TL* THE CONTACT OWNS A 2019 FORD F-250. WHILE DRIVING 50 MPH, THE VEHICLE EXPERIENCED THE "DEATH WOBBLE" AND THE CONTACT LOST CONTROL OF THE STEERING WHEEL. THE CONTACT WAS ABLE TO REGAIN CONTROL AND STOP THE VEHICLE. THE CONTACT CONTINUED DRIVING AT A MUCH SLOWER SPEED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED NEWBERRY FAMILY MOTORS (LOCATED AT 126 E B AVE, KINGMAN, KS 67068, (620) 532-3181) AND SCHEDULED AN APPOINTMENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 76,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288335December 11, 2019
STEERING, SUSPENSION, WHEELS
PURCHASED A 2019 FORD F250 SUPER DUTY, SUPER CREW CAB, FOUR WHEEL DRIVE TRUCK. DROVE GREAT UNTIL 21K MILES. THE NOTORIOUS "DEATH WOBBLE" COMMON TO THESE TRUCKS HAS STARTED. DRIVING I-25 LAST NIGHT, TRUCK SHOOK VIOLENTLY AFTER DRIVING OVER A BRIDGE AT 75 MPH WITH LOSS OF ANY CONTROL. IMMEDIATELY LET UP ON THE THROTTLE AND ALLOWED THE TRUCK TO SLOW UNDER 50 MPH AND THE WOBBLE CORRECTED. FURTHER INVESTIGATION REVEALED NOTHING OUT OF THE ORDINARY WITH BALL JOINTS, SUSPENSION, ETC. I WILL BE GOING TO THE DEALERSHIP TO HAVE THIS ISSUE CORRECTED. A RELATIVELY NEW TRUCK WITH 20K MILES SHOULD BE JUST BREAKING IN, NOT BROKEN. A SERIOUS SAFETY ISSUE THAT IS GOING TO KILL PEOPLE IF NOT RECTIFIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288115December 10, 2019
STEERING
WHILE TRAVELING AT HIGHWAY SPEED VEHICLE STARTED SHAKING VIOLENTLY AFTER GOING OVER A BRIDGE EXPANSION JOINT (BUMP). CAUSING A LOSS OF CONTROL AND CROSSING 3 LANES INCLUDING THE HIGHWAY SHOULDER. VEHICLE CAME TO A STOP IN THE GRASS ALONG THE SIDE OF THE INTERSTATE. SHAKING CONTINUED UNTIL VEHICLE WAS BELOW 20 MPH. I PURCHASED THE TRUCK NEW IN NOV 2019 AND IT HAD APPROXIMATELY 28,000 MILES ON IT WHEN THE INCIDENT OCCURRED. THE TIRES AND ALL OTHER EQUIPMENT IS FACTORY ORIGINAL, NOTHING HAS BEEN ADDED OR CHANGED. VEHICLE IS CURRENTLY AT THE DEALERSHIP FOR REPAIR IN ACCORDANCE WITH TSB 19-2274.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288130December 10, 2019
SUSPENSION
TL* THE CONTACT OWNS A 2019 FORD F-250. WHILE DRIVING 65 TO 70 MPH OVER A BUMP IN THE ROAD, THE VEHICLE SHOOK VIOLENTLY OUT OF CONTROL. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE CONTACT HAD TO REDUCE THE SPEED TO REGAIN CONTROL OF THE VEHICLE. ON TWO OCCASIONS, WHILE DRIVING 40 TO 45 MPH AND GRADUALLY ACCELERATING, THE VEHICLE PROCEEDED TO SHAKE. THE VEHICLE WAS TAKEN TO CARAWAY FORD (140 EAST SARAH DEWTT DRIVE, DALLAS, TX 78629, (830) 762-9646). THE DEALER STATED THAT THERE WAS A NEW PART THAT WOULD CORRECT THE WOBBLING. THE DEALER ORDERED THE PART, BUT THE VEHICLE HAD NOT YET BEEN REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: (XXX). THE FAILURE WAS MILEAGE WAS 11,000. *LN ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288202December 10, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2015 FORD F-250. WHILE THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE ACCELERATED WITHOUT WARNING. THE CONTACT MANAGED TO KEEP HIS FOOT ON THE BRAKE PEDAL AND PLACE THE VEHICLE IN PARK. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, IT RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO BILL UTTER FORD (4901 S INTERSTATE 35 E, DENTON, TX 76210, (940) 321-7400) WHERE IT WAS DIAGNOSED THAT THE POWER TRAIN NEEDED A SOFTWARE UPDATE. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V204000 (POWER TRAIN). THE MANUFACTURER WAS MADE AWRE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 47,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288253December 10, 2019
STEERING
TRAVELING AT AROUND 70MPH ON I 65 SOUTH IN ALABAMA AT 341 MILE MARKER WHEN A GAP IN THE ROAD CAUSED MY VEHICLE TO BEGIN TO VIBRATE BADLY TO THE POINT I ALMOST LOST CONTROL. I SLOWED TO ABOUT 40 MPH AND IT STOPPED. I ACCELERATED BACK TO 70MPH AND LESS THAN A MILE LATER HIT A BUMP AND IT STARTED THE SAME VIBRATION AGAIN. IT DID THIS ONE MORE TIME AGAIN BEFORE I EXITED AT THE 334 EXIT. IT IS VERY A VERY SCARY EVENT. I AM AFRAID TO KEEP DRIVING THIS VEHICLE. I TOOK IT TO A FRONT END SHOP AND THEY FOUND NOTHING WRONG BUT HAD HEARD COMPLAINTS OF THIS HAPPENING WITH THIS VEHICLE. I TOOK IT TO THE FORD DEALER AND THEY INDICATED THERE WAS A TECH BULLETIN TO COVER THIS BUT SINCE MY TRUCK HAS 46K MILES IT WAS NOT COVERED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287828December 9, 2019
STEERING, SUSPENSION
EXPERIENCING DEATH WOBBLE IN FRONT SUSPENSION OF TRUCK WHEN HITTING ANY BUMPS, GROOVES ETC IN HIGHWAY TRAVEL AT SPEEDS OF 65 TO 75 MILES PER HOUR. HAVE TO SLAM ON BRAKES TO STOP EXTREME WOBBLE IN FRONT END. TOOK TRUCK TO DEALER FOR REPAIRS 2 TIMES AND THEY DISCOUNT ISSUE AND WILL NOT COVER REPAIRS. THIS ISSUE HAS HAPPENED THREE TIMES WHILE ON FREEWAY 11/16/19, 11/28/19 AND 12/6/19
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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