Ford F-250 Complaints

11,199 consumer complaints on file.

#11688169September 18, 2025
POWER TRAIN, ENGINE, FUEL/PROPULSION SYSTEM
My 2020 Ford F-250 King Ranch with a 6.7L V8 Turbo Diesel engine experienced severe engine failure while I was driving. The engine was completely destroyed and had to be replaced. My warranty company paid to install a new engine into the truck, but did not pay to have the remaining components fixed that were directly damaged by the engine failure. There was severe damage done to the fuel pump, DEF system, and wiring harnesses that caused the truck to be permanently into a mode called "LIMP Mode" which electronically governs the truck to 50 MPH. There was and still is an unresolved recall on the truck. The recall is as follows: #24S78 POWERTRAIN CONTROL MODULE SOFTWARE UPDATE BIODIESEL DEPOSIT ACCUMULATION. The NHTSA number is: NHTSA: #24V957. There were absolutely zero (0) warning signs that alerted me that this was an issue before the engine failed. No alerts or warning lamps were illuminated on the truck before it failed. All i got was a letter in the mail stating that the engine could fail due to this components and that there is no known solution to fixing the problem. This issue caused my engine to fail while I was driving to work. There are issues with the truck still that were directly caused by this issue that the warranty will not cover INCLUDING this recalled component that has no available solution. I have a 2 month old son and a wife that rely on me having this truck. I have risked the safety of my family, and others on the roads, unknowingly by operating this truck on the roads. I am asking that Ford Motor Company be held Liable for all damages to my truck, and the repurchase of the truck for full price. This is unacceptable from a company as big as Ford Motor Company.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11688214September 18, 2025
STRUCTURE:BODY, UNKNOWN OR OTHER
Noted strange "thumping" sound in truck. Took to certified local mechanic who has worked on our vehicles since 2016. This truck has just over 117,000 miles, I am the original owner (ordered while stationed in Afghanistan) and there has never been an accident, there has been no reason for removal of the body from the frame unless the Ford dealership who repaired the missing wire harness when the truck was less than 90 days old had to remove the truck bed. Inspection of vehicle noted the bolts holding the body to the frame were missing. Vehicle is currently being repaired. The risk is the body could have come off the frame and potentially caused bodily or property damage. I contacted Ford but have not received any feedback other than the call center laughing at me for the situation. There were no warning lights on the dash nor codes given to my scanning tool by the vehicle. Mechanic stated this is the third F-Series of this generation they have seen this year with the exact same problem. Truck cannot be moved due to safety concerns, locked out/tagged out of service. Repairs will cost approximately $2,500 including time and materials.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11687814September 17, 2025
FORWARD COLLISION AVOIDANCE
The contact's client owned a 2019 Ford F-250. The contact stated that while her client was driving at approximately 51 MPH, an 18-wheeler trailer truck crossing the freeway and attempting to merge had struck the front end of the vehicle. No warning lights illuminated. In addition, the contact stated that her client attempted to decelerate while a few yards away to avoid the front-end collision; however, the emergency braking system and forward brake collision system did not activate as intended. The vehicle was deemed a total loss. All Air Bags deployed. A police report was filed. Medical was sought for a broken foot, legs, arms, and facial injuries. The vehicle was towed to a local tow yard, where it remains. The vehicle was diagnosed by the insurance provider with an emergency braking system and a forward brake collision system failure. It was also confirmed that the brake pedal was depressed before the crash; however, the vehicle failed to decelerate as intended. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 144,673.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11687994September 17, 2025
FUEL SYSTEM, GASOLINE
The contact owns a 1993 N/A Ford F-250. The contact received notification of NHTSA Campaign Number: 00V424000 (FUEL SYSTEM, GASOLINE). The contact stated that fuel spewed out of the rear tank filler neck. The vehicle was taken to the dealer; however, the dealer refused to perform the recall repair. The contact was informed that the recall repair pertained only to the chassis and not light-duty trucks. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 155,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11687682September 16, 2025
SERVICE BRAKES, AIR BAGS, VEHICLE SPEED CONTROL
On September 16, 2025, while driving my 2023 Ford F-250 Super Duty at approximately 65 mph with cruise control engaged, I pressed the brake pedal to disengage cruise. The cruise control did not disengage. I pressed the brake pedal harder, but the truck did not slow down and maintained speed. There was no ABS activation sound or sensation, and no skid marks were left on the roadway. I struck the rear of a tractor trailer because the vehicle failed to slow down or cancel cruise control. In addition, the airbags did not deploy during the collision. This appears to be a failure of the brake pedal input/cruise disengagement system, braking system, and potentially the airbag system. This is a severe safety defect that could result in serious injury or death.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11687722September 16, 2025
POWER TRAIN
Known issue identified with this particular make, model and year truck in 2021; rough shifting, wrench light illuminating, failure to shift gears appropriately, stuck in certain gears risk of stalling, stopping, unable to shift down appropriately inspected by dealer and mechanics Ford document shows planetary needle bearing inside ring gear assembly generates contamination back in 2021/2022; unable to confirm fix was performed on this vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11687359September 15, 2025
POWER TRAIN, ELECTRICAL SYSTEM
Engine stalls out of nowhere regardless of speed , highway,street,driveway and is now non drivable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686277September 10, 2025
BACK OVER PREVENTION
The contact owns a 2015 Ford F-250. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera image appeared blank and occasionally distorted. The contact received notification of NHTSA Campaign Number: 25V270000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The dealer was contacted. The dealer confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 104,327.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686331September 10, 2025
ENGINE, STEERING, SERVICE BRAKES
The truck has 66,500 miles. One of our employees was driving and had the harmonic balancer bolt back out and harmonic balancer fell off. Truck has been sent to Midway Ford in Roseville, MN for repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686220September 10, 2025
FUEL SYSTEM, GASOLINE
The contact owns a 2022 Ford F-250. The contact received notification of NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving approximately 55-60 MPH and hauling a Fifth Wheel Trailer, the low-pressure fuel pump suddenly failed and the vehicle lost power, causing the vehicle to stall. The contact activated the hazard lights and waited for a tow truck that was in the far-left lane on the freeway. The check engine warning light illuminated immediately when the vehicle lost power. The vehicle was towed to the dealer, who determined that the vehicle had experienced the failure listed in NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline) but could not yet be repaired because parts to do the recall repair were not yet available. The dealer referred the contact to the NHTSA Hotline to report the failure. The manufacturer was informed of the failure and opened a case. The failure mileage was 21,646.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686090September 9, 2025
BACK OVER PREVENTION
The contact owns a 2014 Ford F-250. The contact stated that while reversing, the rearview camera displayed a mirrored image, compromising the back over prevention system. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 25V442000 (Back Over Prevention), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685924September 9, 2025
FUEL SYSTEM, DIESEL
The contact owns a 2020 Ford F-250. The contact received notification of NHTSA Campaign Number: 24V957000 (FUEL SYSTEM, DIESEL); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685660September 8, 2025
FUEL/PROPULSION SYSTEM
The fuel pump blew up in our F250 while driving a main road on Thursday [XXX]. The vehicle was towed to the nearby facility to investigate the situation. It was discovered today 9/8/2025 that the fuel pump had sent metal shavings through the whole fuel systems which all needs to be replaced now. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685024September 4, 2025
VISIBILITY:SUN/MOON ROOF ASSEMBLY
The contact owns a 2025 Ford F-250 SD. The contact stated that while driving approximately 70-75 MPH, there was an abnormal sound coming from the sunroof, and the contact discovered that the sunroof glass had shattered. A dealer was contacted. The vehicle was taken to the dealer, and the contact was informed that the vehicle could be repaired; however, the vehicle had to be left with the dealer for seven to ten days. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The approximate failure mileage was 6,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684925September 4, 2025
FUEL SYSTEM, GASOLINE
I just picked up my Ford F-250 (2022) from Allstar Ford in Prairieville, La. It will have been 3 weeks since I had my truck towed to this dealer! On Tuesday [XXX] my truck stalled in heavy traffic and was able to glide off [XXX] in Baton Rouge and same to a dead stop at the end intersection. I blocked traffic for 30 minutes until truck started and was able to get out of traffic! My Ford pass App text a message to me that my fuel pump module had failed. Dealer could not diagnose a failure and after 3 weeks I finally went and picked it up. They did offer to replace the fuel pump for $1700.00 as my 100,000 warranty could not be applied because dealer diagnostics could not recognize the fault??? Truck has 72,000 mile on it!! So now I am driving around in a vehicle that could stall at any time, without any notice. Now what do I do?? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684676September 3, 2025
SUSPENSION, STEERING
Bumps in the road caused steering wheel to shake violently (Death Wobble) until truck was stopped in the middle of a 4-lane expressway. Truck is now at the dealer for inspection of frontend steering components. If there was heavier traffic, there would have been an accident. no warning signs present, only bumps in the road which the truck was not able to dampen or control.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684300September 1, 2025
STEERING, SUSPENSION
DEATH WOBBLE FRONT SHOCKS, STEERING DAMPNER AND NEW MICHELIN TIRES HAVE BEEN INSTALLED VEHICLE WILL SHAKE VIOLENTLY AND HAVE TO BRING SPEED DOWN TO GET BACK UNDER CONTROL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683962August 29, 2025
ELECTRICAL SYSTEM, LANE DEPARTURE: BLIND SPOT DETECTION, LANE DEPARTURE: WARNING
The trucks electronic system is all messed up. The temperature for Fahrenheit shows at time to be 142,165 which we know is not correct. Then while driving the dash displays a message that truck is going to shut off and it does while we are are still driving. Dash will display that we have a trailer hitched on when we do not. Many different alerts show up on the dash while in drive mode. We bought the truck brand new and it barely even has 18,000 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683811August 29, 2025
FUEL/PROPULSION SYSTEM
On [XXX], I was driving westbound on [XXX], between Kerrville and Junction, Texas. I noticed a diesel fuel smell and pulled off the highway to investigate the source. Upon stopping, fire erupted from the engine compartment and quickly spread to the front dashboard and front passenger seating area. No warning lamps, no high temp or abnormal gage levels. The Mountain Home, TX volunteer fire dept arrived about 30 minutes after we called 911 and extinguished the remaining flames. They commented that a cracked / failed secondary fuel filter housing could be to blame. My insurer, State Farm, under claim #[XXX], now has possession of the vehicle remains. I told State Farm that NHTSA opened an investigation into possible fuel filter housing failures / fires. I do not know what their intentions are with the vehicle remains. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11683257August 26, 2025
STEERING
The contact owns a 2021 Ford F-250. The contact stated that while driving between 40 to 70 MPH and driving over speed bumps, uneven pavement, or potholes, the vehicle was pulling hard to the left, making it difficult to control the vehicle. The contact had experienced the Death Wobble while driving. The vehicle was not taken to be diagnosed or repaired. The contact related the failure to the Customer Satisfaction Program: 20N04 (Steering Linkage Damper); however, the VIN was not included. The manufacturer was notified of the failure and informed the contact that the vehicle was not included in the Customer Satisfaction Program. The failure mileage was 30,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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