Ford F-250 Complaints

11,199 consumer complaints on file.

#11361639September 28, 2020
STEERING, SUSPENSION
FORD REFERS TO THE ISSUE AS A STEERING ISOLATION PROBLEM. THE PUBLIC CALLS IT THE "DEATH WOBBLE." AT HIGHWAY SPEEDS, CERTAIN BUMPS WILL SET OFF A RESONANCE IN THE FRONT AXLE AND STEERING SYSTEM THAT MAKES THE VEHICLE EXTREMELY DIFFICULT TO CONTROL AS THE STEERING WHEEL SHAKES VIOLENTLY AND THE FRONT WHEELS OSCILLATE HORIZONTALLY. THIS HAS HAPPEND ABOUT A DOZEN TIMES OVER THE PAST TWO YEARS AND CONTINUES TO HAPPEN EVENTHOUGH I HAVE PAID THE DEALER FOR EXPENSIVE REPAIRS THAT WERE SUPPOSED RESOLVE THE ISSUE. FORD REFUSES TO ADDRESS THE ISSUE IN A MANNER THAT WILL RESOLVE THE PROBLEM. THEREFORE, I HAVE A VEHICLE THAT IS DANGEROUS TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361641September 28, 2020
STEERING
DEATH WOBBLE , NEW TIRES WILL STOP IT UNTIL YOU GET 20,000 MILES ON THEM AND THEN IT START AGAIN THE DEALERSHIP PUT THERE UP DATE ON IT IT HELP FOR A LITTLE AND THEN START UP AGAIN I WAS DRIVING BACK FROM MAINE SATURDAY AND IT DONE IT 20 DIFFERENT TIMES 3 TIMES IT WAS REAL BAD. THIS IS A 70,000.00 DOLLAR TRUCK AND THIS IS CRAZY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361401September 27, 2020
STEERING
TRAVELING AT HIGHWAY SPEEDS APPROX 65-70 MPH I STRUCK A RIDGE IN A CONSTRUCTION ZONE THAT CROSSED THE ROADWAY IN A SLIGHT DIAGONAL MANNER. MY VEHICLE IMMEDIATELY BEGAN TO SHAKE AND WOBBLE UNCONTROLLABLY CAUSING ME TO CROSS TWO LEFT LANES UNTIL I BRAKED HARD TO BELOW 25 MPH AND THE SHAKING STOPPED ALLOWING ME TO REGAIN CONTROL. TRAFFIC BEHIND ME HAD TO VEER OUT OF THE WAY AS I SLOWED DOWN DRAMATICALLY AND THANKFULLY THERE WAS NO ONE IN THE TWO LEFT LANES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361435September 27, 2020
STEERING, SUSPENSION
MY FORD F-250 6.7 STARTS SHAKING LIKE CRAZY WHEN I HIT A BUMP ON THE ROAD IF I'M DRIVING FASTER THAN 50 MILES PER HOUR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361262September 26, 2020
STEERING
I WAS ACCELERATING UP THE ON-RAMP ONTO A FREEWAY WHEN I ENCOUNTERED SOME ROUGH PAVEMENT ON THE OVERPASS. THE FRONT OF THE TRUCK BEGAN TO SHAKE VIOLENTLY. I HAD DIFFICULTY HOLDING ONTO THE STEERING WHEEL AND THE TRUCK BEGAN HEADING TOWARD THE RIGHT SIDE GRASSY MEDIAN. I WAS ABLE TO SLOW BY LETTING OFF THE ACCELERATOR. I WAS AFRAID THAT BRAKING MIGHT CAUSE ME TO LOSE CONTROL ALTOGETHER. AT REDUCED SPEED THE SHAKING STOPPED. LOOKING IN MY MIRROR I COULD TELL THAT THE DRIVER BEHIND ME SAW WHAT WAS HAPPENING AND HAD BACKED OFF SOME DISTANCE FROM ME. I HAVE FELT THE SHAKING SEVERAL TIMES SINCE THE ORIGINAL OCCURRENCE BUT IT HAS NOT BEEN AS VIOLENT AS THE FIRST TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361284September 26, 2020
UNKNOWN OR OTHER
WHEN IT RAINS THERE IS WATER DRIPPING FROM MY PASSENGER SIDE A PILLAR TRIM PANEL AND GLOVE BOX PUDDLING ON THE FLOOR BOARDS. THE FORD DEALER NEAR ME HAS WATER TESTED THE TRUCK AND HAS NOT FOUND ANYTHING, SO THEY WOULD LIKE A CONTRACTED GLASS SPECIALIST TO INSPECT THE WINDSHIELD SEAL EVEN THOUGH THEY COULDN'T FIND A LEAK IN IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361297September 26, 2020
ENGINE, STEERING, SUSPENSION
AT 23,000 MILES MY TRUCK STARTED SHAKING VIOLENTLY WHILE TRAVELING DOWN THE FREEWAY AT 60 MILES PER HOUR. IT WAS SHAKING SO VIOLENTLY THAT I LOST CONTROL OF STEERING COMPLETELY. THE ONLY WAY TO STOP THE SHAKING WAS TO SLAM ON MY BRAKES IN TRAFFIC BEFORE I HIT THE HIGHWAY DIVIDER. MY RESEARCH TELLS ME IT IS THE DEATH WOBBLE. IT SHOOK SOMETHING LOOSE IN MY DIESEL ENGINE, BECAUSE THE ENGINE IS KNOCKING NOW. ON THE WAY HOME I STAYED ON THE SERVICE ROAD AND KEPT THE TRUCK UNDER 45 MILES PER HOUR. IT HAPPENED AGAIN AT 45 MILES PER HOUR, SO I STARTED DRIVING AT 30MPH TO TRY AND MAKE IT HOME. IT HAPPENED 3 MORE TIMES AT 30 MPH. I DISCOVERED THAT IT STARTS SHAKING WHEN I GO OVER THE SLIGHTEST BUMP IN THE ROAD. IT SHAKES SO VIOLENTLY IT THROWS ME AROUND IN THE SEAT AND I CANNOT HANG ONTO THE STEERING WHEEL. I HAVE TO COME TO A COMPLETE STOP WHEN IT HAPPENS BEFORE IT WILL STOP SHAKING. ONCE I COME TO A COMPLETE STOP I CAN START ACCELERATING AGAIN WITHOUT IT SHAKING. AS SOON AS I DRIVE OVER A BUMP IN THE ROAD THE SHAKING STARTS AGAIN. IT IS EXTREMELY DANGEROUS, BECAUSE I LOOSE TOTAL CONTROL OF THE TRUCK, AND I AM A 6 FOOT MUSCULAR MAN. NO MATTER HOW HARD I TRY I CANNOT HANG ONTO THE STEERING WHEEL. NOW I UNDERSTAND WHY THEY CALL IT THE DEATH WOBBLE. IT IS VERY DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361105September 25, 2020
STEERING, SUSPENSION, UNKNOWN OR OTHER
BUMP IN ROAD AT HIGHWAY SPEED MAKE TRUCK VIOLENTLY SHAKE ALMOST LOOSING CONTROL. HAD TO SLOW WAY DOWN TO REGAIN CONTROL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360839September 23, 2020
STEERING, SUSPENSION
I BOUGHT A USED 2019 FORD F250 4X4 WITH 19K MILES FROM A DODGE DEALER. IT DROVE FINE ON THE TEST DRIVE BUT OF COURSE, TEST DRIVES ARE NEVER REAL WORLD SITUATIONS. I WENT OUT OF TOWN FOR A WEEK AND THEY DELIVERED IT TO ME THE FOLLOWING MONDAY. ABOUT AN HOUR AFTER THEY DROPPED IT OFF, I WENT FOR A DRIVE. WITHIN 5 MILES FROM THE HOUSE IT WENT INTO A DEATH WOBBLE. I HAVE NEVER EXPERIENCED THIS BEFORE. IT WAS BEYOND SCARY! AT THE TIME IT STARTED, I WAS RUNNING ABOUT 70MPH ON A TWO-LANE ROAD. I LET OFF THE GAS AND THAT DIDN'T HELP. I LIGHTLY TOUCHED THE BRAKES AND IT GOT WORSE. SO I STOOD ON THE BRAKES AND THAT SHOT ME ACROSS THE ONCOMING TRAFFIC LANE INTO THE DITCH ON THE LEFT. THE TRUCK WAS UNCONTROLLABLE, AND NEITHER THE ANTI-LOCK BRAKES NOR THE TRACTION CONTROL SYSTEMS WERE ABLE TO FUNCTION PROPERLY. I BELIEVE I ALMOST HAD A ROLLOVER. SLIDING SIDEWAYS, I WAS ABLE TO COME BACK OUT ON THE ROAD. I THANK GOD THERE WAS NO ONCOMING TRAFFIC OR I WOULD NOT BE REPORTING THIS. I AND THE OTHER OCCUPANTS IN THAT CAR WOULD BE DEAD! I CONTINUED ON MY TRIP TRYING TO BE EXTRA CAREFUL. IT HAPPENED SIX MORE TIMES THAT DAY BEFORE I RETURNED HOME, AND I STARTED EXPERIMENTING WITH IT. I CAN RECREATE IT AT ANY SPEEDS FROM 60 TO 80MPH. SINCE I BOUGHT IT AT A DODGE DEALER OVER A WEEK EARLIER, THEY WOULD NOT DO ANYTHING ABOUT TAKING IT BACK. NOW ITS AT A FORD DEALER GETTING LOOKED AT. THIS TRUCK IS BRAND NEW. I FIRMLY BELIEVE THE PREVIOUS OWNER HAD THIS ISSUE AND INSTEAD OF TRYING TO GET IT FIXED, THEY TRADED IT TO A DODGE DEALER BELIEVING THE DEALER WOULD NOT KNOW. IT WORKED BECAUSE NOW SOMEONE NEW HAS IT AND CANNOT GET OUT OF IT FOR SEVERAL YEARS. I KNOW FILING THIS COMPLAINT MAY NOT AFFECT ANYTHING, BUT I WANTED TO HAVE A RECORD OF IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360411September 22, 2020
ELECTRICAL SYSTEM, STRUCTURE:BODY
ON AUGUST 9, 2020 THE ELECTRIC AUTOMATIC TAILGATE OPENNING DEVICE MALFUNCTIONED WHILE I WAS DRIVING MY 2020 F-250 TOWING A FIFTH WHEEL TRAILER AT THE TIME. THE TAIL GATE OPENNED WHILE I WAS DRIVING THE TRUCK CAUSING EXTENSIVE DAMAGE TO MY TRAILER AND TRUCK TAIL GATE. WHILE I WAS DRING IN A NEIGHBORHOOD AT LESS THAN 15 MILES PER HOUR, WITH NO TRAFFIC, AND WAS ABLE TO PULL OVER SAFELY, I STILL HAD TO BLOCK TRAFFIC AND IF THIS MALFUNCTION OCCURRED UNDER DIFFERENT CIRCUMSTANCES FAR MORE SIGNIFICANT SAFETY IMPACT, INCLUDING INJURY AND POSSIBLE DEATH COULD HAVE OCCURRED. THE NHTSA HAS ISSUED PREVIOUS SAFETY RECALLS FOR FORD TRUCKS 2017-2019 FOR THE EXACT SAME ISSUE. WHILE FORD CONTENDS THEY HAVE FIXED THE PROBLEM IN THIER 2020 MODEL, THAT IS OBVIOUSLY NOT THE CASE AS THIS OCCURRED WHILE I WAS DRIVING THE VEHICLE WITH THE TAILGATE CLOSED/SECURED PRIOR TO THE VEHICLE MOVING. THIS IS A SERIOUS SAFETY ISSUE THAT MUST BE ADDRESSED. I HAVE REPORTED THIS TO FORD TWICE, THEIR CASE REFERENCE NUMBERS ARE PROVIDED HERE: CAS-27558976-X5L5C1 AND CAS-27335518. FORD HAS REFUSED TO ACCEPT RESPONSIBILITY OR TAKE CORRECTIVE ACTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360533September 22, 2020
STEERING, SUSPENSION, WHEELS
WHILE DRIVING AT HIS GHWAY SPEED LIMIT OF 75 MPH I WENT OVER UNEVEN BREAK IN ROAD AND STEERING WHEEL VIOLENTLY STARTED SHAKING. I PULLED OVER AND STOPPED THINKING I HAD A BLOWOUT. TIRES WERE OK. GOT BACK ON ROAD AND CONTINUED HOME. THIS WAS AT APPROXIMATELY 10,000 MILES. A FEW DAYS LATER AT 75MPH EXPERIENCES IT AGAIN. THIS TIME ALMOST LOST CONTROL. CALLED DEALER WHO ACTED LIKE THEY NEVER HEARD OF IT, BUT TOOK IT IN. THEY CHANGED OUT DAMPER ASSEMBLY. I'M AT 12,000MILES NOW AND FEEL A VIBRATION STARTING UP. NOTHING LIKE THE FIRST TWO TIMES THOUGH. I AM WORRIED THAT THEY MAY NOT FIX AGAIN. I DO WORRY THAT IT COULD CAUSE ME TO LOSE CONTROL ON CROWDED INTERSTATE. SOMETHING SHOULD BE DONE FOR RECALLING THESE TRUCKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360557September 22, 2020
STEERING, SUSPENSION, WHEELS
I HAVE A 2012 FORD F-250 WITH 185K MILES. I WAS DRIVING ALONG LA 23 AT ABOUT 65 MPH IN LOUISIANA WHEN I CROSSED A BRIDGE, PASSING OVER WHERE THE HIGHWAY MEETS THE BRIDGE WHEN MY STEERING WHEEL BEGAN TO SHAKE VIOLENTLY AND LOST ABILITY TO MANEUVER THE TRUCK. I SLOWED DOWN TO 10 MPH IN THE RIGHT LANE WHERE THE SHAKE DIMINISHED. EXPERIENCED THIS APPROXIMATELY FIVE MORE TIMES RECORDING THE SHAKE ON MY PHONE, I SEARCHED THE INTERNET WHEN I GOT HOME AND DISCOVERED THE TERM "DEATH WOBBLE" OCCURRING AT SPEEDS BETWEEN 55-70. MY TRUCK BEGINS TO WOBBLE VIOLENTLY WHEN I HIT A BUMP OR JOIST IN THE INTERSTATE. REQUIRES ME TO SLOW DOWN TO APP 10MPH ON THE SIDE OF THE INTERSTATE TO MAKE IT GO AWAY. DEATH WOBBLE BEGAN TO OCCUR ON THURSDAY, 17 SEP WHILE TRAVELING FOR WORK AND I HAD TO DRIVE LESS THAN 50 MPH THE REMAINDER OF MY WAY HOME. I TOOK THE TRUCK TO THE NEAREST FORD DEALERSHIP ON FRIDAY MORNING TO ADDRESS AND FIX THE PROBLEM WHERE THEY REPLACED NUMEROUS FRONT END PARTS TO THE TUNE OF $2100.00. PICKED THE TRUCK TOP ON A SATURDAY MORNING AND BY MONDAY AFTERNOON THE WOBBLE OCCURED AGAIN TRAVELING ON I-12 AT 65 MPH NEAR MANDEVILLE, LA. I HAD TO PROCEED 50 MPH HOME WHERE I TOOK THE VEHICLE BACK TO THE DEALERSHIP IMMEDIATELY FOR FURTHER EVALUATION. TRUCK IS CURRENTLY AT THE LOCAL DEALERSHIP, SUPREME FORD, IN SLIDELL, LA FOR FURTHER EVALUATION. I HAVE SEVERAL VIDEOS CAPTURING THE WOBBLE BUT AM UNABLE TO UPLOAD TO THE WEBSITE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360169September 21, 2020
STRUCTURE:BODY, ELECTRICAL SYSTEM
BACKING UP IN REVERSE WITH A TRAILER. CLEAR SKIES, DRY WEATHER AND DURING DAYLIGHT. TAILGATE OPENS AND HITS THE TRAILER JACK CAUSING EXTENSIVE DAMAGE TO TAILGATE, TAILGATE RAIL, PULL OUT STEP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360311September 21, 2020
STEERING
MY TRUCK IS EXPERIENCING THE " DEATH WOBBLE". TRUCK HITS A BUMP IN THE ROAD AT HIGH SPEEDS AND VIOLENTLY GOES OUT OF CONTROL STEERING. FEELS LIKE THE WHOLE FRONT END OF THE TRUCK IS FALLING OFF . BROUGHT IT TO THE FORD DEALER TO FIX. THEY CLAIMED IT IS THE RAG STEERING JOINT. WAS REPLACED A FEW MONTHS AGO AND NOW THE WOBBLED IS BACK! PROBLEM NOT FIXED!! I AM A REGISTERED TRAFFIC ENGINEER IN THE STATE OF CALIFORNIA AND THIS IS A VERY UNSAFE VEHICLE TO OPERATE IN PUBLIC. PLEASE TAKE THIS COMPLAINT SERIOUSLY!! AS A SAFETY EXPERT I WOULD NEVER LET ANYONE DRIVE THIS VEHICLE IN THIS CONDITION. FORD NEEDS TO STEP UP AND FIX THIS ISSUE BEFORE SOMEONE DIES. PLEASE NOTE THAT THIS COMPLAINT WILL OFFICIALLY PUT THE FORD MOTOR COMPANY ON NOTICE OF THIS ISSUE. I WILL CONTACT MY DEALER TOMORROW TO INFORM OF THIS ISSUE AND EXPECT THAT FORD WILL FIX THIS DESIGN FLAW AT THEIR EXPENSE. THANK YOU FOR ANY HELP, [XXX] P.E. TRAFFIC ENGINEER INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360331September 21, 2020
STEERING, SUSPENSION
WHEN HITTING SPEEDS ABOVE 40 I GET EXCESSIVE BOUNCING AND WOBBLING TO THE POINT WHERE I CANNOT CONTROL THE VEHICLE AND I HAVE TO SLOW DOWN TO ABOUT 20 MILES AN HOUR OR LESS TO STOP THE WOBBLE IT IS SCARY AND I NO LONGER TAKE MY TRUCK ON THE HIGHWAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11359926September 19, 2020
STEERING, SUSPENSION, WHEELS
DEATH WOBBLE WHILE ON FREEWAY GOING 45 + MPH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11359943September 19, 2020
STEERING, SUSPENSION
THE FRONT END SHAKES OR WOBBLES VIOLENTLY AT NORMAL HIGHWAY SPEEDS AFTER HITTING EVEN THE SLIGHTEST BUMP MAKING IT HARD TO MAINTAIN CONTROL OF THE VEHICLE. I RECEIVED A RECALL NOTICE FROM THE MANUFACTURE TO ADDRESS THIS ISSUE AND HAD THE VEHICLE REPAIRED UNDER THIS RECALL HOWEVER, THE PROBLEM PERSIST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11359954September 19, 2020
STEERING, SUSPENSION
WHILE TRAVELING ON INTERSTATE AT HIGHWAY SPEEDS (65-75MPH), A VIOLENT SHAKING AND VIBRATION BEGAN SUDDENLY. POTHOLES OR SUDDEN JARRING, SUCH AS TRAVELING OVER A BRIDGE EXPANSION JOINT, SEEMS TO TRIGGER THE INCIDENTS. THE VEHICLE CONTINUES TO SHUDDER AND VIBRATE WITH SUCH INTENSITY, IT MAKES STEERING AND EVEN HOLDING THE STEERING WHEEL TENUOUS AND UNPREDICTABLE. THE VIBRATION DOESN'T DISAPPEAR UNTIL THE VEHICLE HAS SLOWED TO LESS THAN 40 MPH. IT IS A TERRIFYING LOSS OF CONTROL WHILE MOVING AT HIGH SPEED. ROUGH PAVEMENT OR TRANSITIONS IN THE PAVING SURFACE SEEMS TO TRIGGER IT. IT HAS BEGUN AT SPEEDS AS LOW AS 60MPH AND AS HIGH AS 75MPH. I HAVE VIDEO WHICH SHOWS THE EFFECT INSIDE THE PASSENGER COMPARTMENT. THIS IS A 2018 F250 WITH 46K MILES AND FULLY STOCK EVERYTHING. NEVER BEEN MODIFIED OR USED FOR HEAVY OFF ROAD OR TOWING USE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11359995September 19, 2020
STEERING, SUSPENSION
I HAVE REAL BAD DEATH WOBBLE WHEN DRIVING I HIT BUMPS IN THE HIGHWAY MY TRUCK HAS 212,000 MILES ON IT AND STARTED IT ABOUT AT 160000MILES I REPLACE THE FRONT STABILIZER AT NO HELP,NEW TIRES NO HELP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11359902September 18, 2020
STEERING, WHEELS, UNKNOWN OR OTHER
FORD DEATH WOBBLE 2015 F250 HAS 80200 MILES, I RAN OVER A BRIDGE EXPANSION JOINT ON I-40 ROAD WAS A STRAIGHT SECTION IN TN MY SPEED OF 74 MILES PER HOUR, (CRUISE CONTROL) AFTER DRIVING 11 HRS AND ONLY 50 MILES FROM HOME. I HIT THE TYPICAL HIGHWAY BUMP AND THE FRONT OF THE TRUCK TOOK OFF VIOLENTLY SHAKING LEFT AND RIGHT BOUNCING UP AND DOWN ALL AT THE SAME TIME! JUMPING BRAKES STEERING FOR THE ROAD SHOULDER WASN'T SURE THE STEERING WAS EVEN WORKING I ALMOST CAUSED AN ACCIDENT SLOWED DOWN FROM 74 TO 50 FRONT WHEELS AND STEERING RETURNED TO NORMAL TRUCK ISN'T SAFE FOR TRAVEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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