Ford F-250 Complaints

11,199 consumer complaints on file.

#11435514October 5, 2021
STEERING
Currently have experienced the "death wobble" for the third time. Ford dealer has fixed it twice and I have a current complaint that remains unresolved although my vehicle has an extended warranty and is well within that warranty period. 2017 F250 purchased new on 9/30/17. First occurrence in October 2019 with a trip to the dealer 11-7-19 (31,830 miles); dealer had the vehicle approximately 3 months before the repair was complete. Second occurrence in March 2020 with a trip to the dealer 4/15/20 (35,239 miles). Third occurrence on 9-30-2021 and 10-1-2021 and remains unaddressed by Ford and unsolved (62,500 miles). Dealerships are claiming excessive wait times to check out vehicles (4 to 8 weeks COVID is to blame from their perspective), meanwhile we have an unsafe vehicle that cannot and will not be driven until this is fixed. It has been reported to the dealer we purchased from and to Ford Customer Relationship Department multiple times. It is my understanding that this problem has existed for approximately 15 years; why has something not ben put in place to permanently fix this issue? My wife was in Louisiana bringing home family after the hurricane when the dangerous death wobble occurred while pulling a trailer; the violent shaking prevented emergency braking (this made it worse) and they were fortunate to be able to direct the truck and trailer onto the shoulder of the Interstate to avoid an accident. It is also my understanding that Ford has issued a recall fix but as of today no dealer has stepped up to expedite the work. No prior warning for this in any form.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435558October 5, 2021
STEERING
On numerous occasions while driving my vehicle I have experienced uncontrollable shaking. I recently took my vehicle to Capital Ford (803-366-3181) to have it diagnose and was told that I'm and experiencing the death wobble and was told that the repair cost would be a total of $761.99 along with the diagnostic few of $150.00
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435330October 4, 2021
SUSPENSION
I was driving at a speed of 55 mph and hit a bump in the road and the front in shook violently. I thought the whole front end was gonna fall out. It happened 3 more times in the same day. I read up on it and they call it the death wobble.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435374October 4, 2021
STEERING
Death wobble. Lost all steering and control
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435455October 4, 2021
SUSPENSION
The contact owns a 2019 Ford F-250. The contact stated while driving 75 MPH, the vehicle hit a pothole and inadvertently started shuddering violently. There were no warning lights illuminated. The contact stated that the failure reoccurred several times while driving whenever the vehicle drove over a pothole. The contact stated she reduced the speed to 40 MPH and the vehicle stopped shuddering. The contact stated that the vehicle was taken to the dealer who diagnosed that the front stabilizer shocks needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 14,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435474October 4, 2021
SUSPENSION, STEERING
I was driving down the highway going 75mph and hit a slight bump on the overpass and my vehicle began to shake very violently. I had to come to a complete stop in the middle of the highway with people flying by me. There was no shoulder for me to pull over and it was by far one of the most terrifying experiences I’ve been apart of in a vehicle. This is known as the Death Wobble and it’s a huge safety issue. There was no warning and I had to think quickly on my feet. Luckily my family wasn’t with me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435140October 1, 2021
SUSPENSION
At least 10 occupancies of the death wobble since Fall 2020. Had it addresses by dealership in Feb 2021 by having the stabilizer replaced at no charge under program 20n04. The fix lasted approximately 6 months. Taking the truck back in on Tuesday, 10/5/21 to be reassessed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434956September 30, 2021
TIRES:BEAD, TIRES:TREAD/BELT, TIRES
Tire size 275/70R 18. I purchased these tires in April of 2020 from Stivers Ford in Birmingham, Al. I have since replaced 4 deflective tires and 2 tires there about to be defective. The major problem with this tire is that 1 of these tires blew out while driving 70mph on I-22 in Graysville, Al exit 87 westbound. This blowout resulted in my truck doing a 720 in the middle of traffic, if I had had a trailer connected to my truck this probably would have resulted in my death and/or others. I have since filed a claim with Continental Tires The Americas Case# 21218001, and sent all of the tires back to them that were defective. Continental Tires claims this was a result of a road hazard condition (6 times??). My vehicle was inspected by Sherrill Auto body and found that there was $5000+ damage that occurred. There were no warning lights or messages, the only warning I had was the truck started shaking and when the front tires went bad, there was shaking and death wobble at times. There is a recall on these tires "but not with my DOT#".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435006September 30, 2021
SUSPENSION
Last month we purchased a 2019 F250 SD..with less than 32K miles...(under Warranty). Since the purchase, we have had 3 incidents of the Ford "DEATH WOBBLE", each one increasingly worse than the last. The local Ford dealer finally ( a week to get in ) begrudgingly DROVE & INSPECTED the truck & said "NOTHING WRONG". We asked they check the bushings, balljoints, steering system for Wobble... they said NO SUCH THING...and then aligned the front tires free of charge ? Two days later as I was heading to Texas...I hit a bump in the road and the RIGHT tire lost contact w/the road. Then after it made contact w/road, I had EXTREME jerking Left & Right IN THE STEERING...causing the truck to veer into the left lane ( a 4 lane)...I was within 2' of hitting the concrete divider ! Traffic behind me SLOWED. The WOBBLE is most violent when the Truck hits a defect in the pavement at 45 to 70MPH wherein the wheel is momentarily airborne...THEN on impact w/the road, the Wobble begins..there is NO CONTROL at that point. Once in Texas, I went to an Independent Service Center who had a great deal of experience w/the DEATH WOBBLE...not only verified the problem as the Death Wobble BUT FIXED IT !...to the point my wife will now travel with me...she had refused the trip from AL. to Tx. I did not blame her...it is very scary stuff. Safer on the airline, Covid & all ! PARTS NEEDED: Caster/camber adjusting bushings, Rod Assy-Drag Lind, Tie Rod Ends, 2 Ball Joints, Stabilizer/Track Bar, Tie rod end were all replaced. It drives good, no Death Wobble !!...VERY DISAPPOINTED IN FORD...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434892September 29, 2021
STRUCTURE:BODY, SEATS
Trucks automatic tailgate opens by itself. I had the recall repair performed, however, the issue continues. The tailgate opens by itself even after the recall repair. Issue #2- Passenger seat headrest bracket is broken and rattling loudly. Numerous complaints on the internet.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434911September 29, 2021
SUSPENSION
When driving the truck and come into contact with rough road, the front wheel/s feel like they are coming off of the truck. The entire truck shakes as well as the steering column vibrating extensively. Since this issue has been recognized a couple months ago as I was driving on a freeway, the local Ford dealership service center is willing to fix the issue but informed me that I would be held responsible for the service costs due to my truck having 49,000 miles on it and no longer covered under the 36,000 bumper to bumper warranty. As I have researched, I have found this to be a common problem with the Ford F250 and is called the "Death Wobble". For an inexperienced driver this could be a major accident waiting to happen!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434707September 28, 2021
TIRES, TIRES:SIDEWALL
MICHELIN LTX A/T 2 Size P275 65 R20 I have a 2014 Ford F250 SRW that I bought new in July 2014. The truck has 30,000 miles on it and 20,000 of it was towing a 5th wheel. The truck sits inside next to the 5th wheel when its not being used. I had the original tires on which had about 50% of the tread left. The rear tires are always inflated to 80 PSI before towing. We had 2 blowouts on the rear tires. The first I started feeling a vibration and thought I had a tire going down. No TPMS warnings. I pulled off and when I got below 45 the vibration stopped. The tires were all up and the tire temps were within 10 degrees of each other. So we continued on when I got back on I-75 south above 50, I started feeling the vibration again. I got over to the middle lane thinking maybe it was a pavement issue. Thats when the passenger rear tire blew. That tire was split in the side wall on both sides like the seam let go. Didn't think much of it when within about 50 miles, just south of Lexington the driver side rear tire blew. I got a little vibration that I was thinking that feels just like before the other side blew, but not nearly as much warning (about enough time to let off the gas) Same side wall split, except this also took out part of the tread and damaged the truck. Tire Discounters that was able to get us the same Michelin tires that came on the truck. The manager and his senior tire tech thought the tires were defective and told me to take the old tire and report the DOT number.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434766September 28, 2021
SUSPENSION
The contact owns a 2019 Ford F-250. The contact stated that while driving approximately 75 MPH and traveling over a bump in the roadway, the vehicle started shaking violently. The contact mentioned that the vehicle experienced the death wobble. Additionally, the front tires were off the roadway. The contact applied the brakes to stop the vehicle from shaking. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was approximately 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434457September 27, 2021
STEERING, SUSPENSION
I have experienced rapid, violent vibrations in the front suspension (aka "death wobble") in my 2019 Ford F-250 numerous times. I have taken it back to the dealership (Loveland Ford) where I purchased and have my vehicle services through. It started with less that 10,000 miles on it. Ford came out with a recall to replace the steering dampener and Ford has replaced it twice, have done an alignment on the vehicle. It seemed to have been better but I don't drive the interstate that often anymore and have since experienced it a number of times. Ford now tells me they have done everything they can but I just experienced it again and I have just under 30,000 miles on this truck. I am sure you are aware of the concerns but if not, just google death wobble, 2019 Ford F-250, I am not the only one. This is very concerning to me because each time I have had to slow down from 75 to 35 to get it to stop and my concern is this is going to cause and accident or vibrate so violently that it will cause a crash.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434501September 27, 2021
STEERING
Vehicle has 19,600 miles and recently when entering Interstate and going over a rough area on the highway at 60 - 65 mph the front end steering started a very violent shaking causing the vehicle to be hard to control and forcing me to slow down so rapidly it caused other vehicles behind me to have to swerve to keep from running into the rear of my vehicle. The shaking stopped after I came to a stop on the side of the road and has not happened again but have only driven a few miles since this occurred.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434605September 27, 2021
UNKNOWN OR OTHER
On 05/13/2020 truck was in an auto accident and declared total loss on NICB. Crash report doesn't reflect injuries. Speed limit on the highway says 60, on Google maps. Also, the officer's description doesn't make sense. There are 3 units, including trailer. Other vehicle is unit 3.... I also don't understand how the person in the 3rd unit did not have injuries. TXDOT Crash ID: 17689202.1 / 2020186795 Case ID: 2020-1548 USDOT: 1086178 Truck # 327 When I contacted the tow company, was informed there is no history of ever towing the truck! Owner of truck listed was not correct. Actual owner was Vertical Limit Construction which has two branches of the name. (TX) Vertical Limit Construction LLC Vertical Limit Construction, LLC (MN) Interstate, Utility Construction, Cellular Tower, End to End, Turnkey Services. Parent: QualTek Services. Trailer info DID list the company as owner, however. When I did a search, there has been repairs and history doesn't show of the truck ever being in an accident. There is an incomplete recall on Ford website but none on NHTSA. Vertical Limit Construction was listed as terminated April 2019 and dissolved July 2020.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11434417September 26, 2021
POWER TRAIN
Transmission will not shift and sends you into high rpms just for you to let out and eventually have to stop or put in neutral to sort of reset shifting. It also will, out of nowhere, not move when you hit accelerator. This happened to me several times pulling into traffic. Hit the accelerator to go only to have enough to get you in traffic and no more acceleration. A delay for up to 3-5 seconds. This was the most dangerous aspect of the truck. The other dangerous aspect due to transmission is that when putting in gear the truck would slam you forward. If you didn't have a firm foot on brake you would be slamming into whatever is in front of you. When I say form foot, I mean [XXX] near standing in it. It is in ford shop currently. Not sure what to do with this truck after I get it back. Been in shop 3 weeks without any update to what is wrong. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434372September 25, 2021
SUSPENSION:FRONT
While traveling on the highway, after driving over a slight bump prior to an overpass, the front wheels shook violently while jerking the steering wheel from my hands. This occurred three separate times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433889September 21, 2021
SUSPENSION
It hits a small bump in the road an it shakes so hard that I ave to jerk the wheel hard one direction an slam on the brakes to make it stop. Normally it happens around 60-65. When it starts shaking if I am in traffic it is scary. Have to pull over to the side of road. I think I only have 80k miles on the thing. It is random. Sometimes it does it for no reason, sometimes you hit a bump an nothing happens. Once it starts nothing will stop it but to slow down really slow. I thought it was maybe a tire out of balance so I had them rotated an thought it fixed it. The only way to keep it from shaking now is to not drive it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433332September 17, 2021
STEERING
When driving at highway speeds (45mph plus) the vehicle has twice begun to shake/shudder violently when going over a bump. When this occurs, the only option is to slow down and pullover as quickly as possible whereupon the shaking subsides. All tires are inflated to the proper PSI and the vehicle was not being used for towing when this occurred. The vehicle only has 30,000 miles and has been taken into the dealership per the maintenance schedule for inspection and maintenance.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford F-250