Ford F-150 Complaints

39,812 consumer complaints on file.

#11582966April 15, 2024
ENGINE
The contact owns a 2017 Ford F-150. The contact stated that after starting the vehicle, while the engine was idling, there was a mechanical whining and ticking sound coming from the engine. The vehicle was taken to a local dealer who informed the contact that the cam phasers were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582985April 15, 2024
STEERING
This is the second Ford factory replacement steering rack that has failed and almost caused me to wreck by having the steering wheel lock and may not being able to move the wheel in any direction. It has almost caused multiple accidents, and I know that there are multiple reports of Ford electronic power, steering racks failing
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583022April 15, 2024
ELECTRICAL SYSTEM
The contact owns a 2019 Ford F-150. The contact stated that raining water entered the taillights and caused an electrical short circuit in the wiring. The contact took the vehicle to a local dealer and was informed that the repair was not covered. The vehicle was not repaired. The manufacturer was aware of the failure and advised the contact to reach out to the NHTSA Hotline for assistance. The failure mileage was approximately 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583025April 15, 2024
ENGINE
-3.5L turbo engine cam phaser rattle when starting. Yes - I do not believe safety is at risk -this is a common know problem per customer stratification program 21N03. When I contacted the dealer, they did not show this number so they did not look at it. -My vehicle has not been inspected by anyone. When I contacted the dealer, they hid not have the 21N03 in their system. -I do not think my safety was at risk -There are not any warning lights or messages. I do have a rattle at start up (mainly cold startup). It appears that the customer satisfaction program ended in January of 2023. My vehicle did not have the noise at that time or at least it was not noticeable. Since covid I have not driven the normal amount of miles so my vehicle is still within the mileage limit, however the date ended and to my knowledge I was not notified that there was an expiration date.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583037April 15, 2024
ELECTRICAL SYSTEM
Rear tailgate Camera failed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583079April 15, 2024
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
My latest issue is with the 2.7 ecoboost engine. I had a total failure of this engine last year and am still awaiting a replacement that I am paying for. This is unacceptable as I had this vehicle serviced according to maintenance schedule. I also have had systems report failure such as the hillside assist and the electronic parking brake. Additionally, the automatic transmission has locked up in third gear quite a few times. There are other issues such as a leaky oil pan and such.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583101April 15, 2024
POWER TRAIN, POWER TRAIN:AUTOMATIC TRANSMISSION
6-speed automatic transmission shift issues. Car shifted from 6 to 1st gear while driving down the highway at over 60mph. Recall 19S07 remediation was completed previously, the reprogramming. Now the issues back and the vehicle randomly shifts to 1st gear while in other gears like 4,5,6 going over 40 mph. The issue occurs randomly and creates a major hazard with the vehicle dramatically slowing down until the car gets back to a proper gear . Ford states that the molded lead frame needs replaced and will cost over $1,100. The prior recall didn't fix the issue just delayed a future driving hazard with a cost to the driver.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583175April 15, 2024
POWER TRAIN
The transmission downshifts s hard after the vehicle is fully warmed up it will cause the rear tires to lock up on wet or slippery road conditions This may cause a loss of control and put the occupants of the vehicle in danger The problem has not been confirmed by a dealer but it has been in twice for this issue. the dealers do not have enough time to drive the vehicle long enough for the transmission problem to start. There are no warning lamps on the dash, but I do have video proof of this occurring.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582917April 14, 2024
POWER TRAIN
I purchased a 2019 F150 in 2023 to date the car has roughly 60,000miles on it. Recently I noticed it "slipping" when driving. I brought it to the dealer where the car was purchased to be looked at. Upon dropping the car off, a service tech said this was a common issue in this type of vehicle. Ford called a few days later, the vehicle needs a full transmission rebuild and they are not willing to help cover the cost even though they sold the vehicle with a faulty transmission and without disclosing a material fact about the vehicle. The transmission is the system that failed/is failing and it is available for inspection upon request. The vehicle got stuck in 4th gear which prevented it from properly shifting and maintaining an appropriate speed on an interstate. This put and will put myself and every vehicle around me in danger.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582935April 14, 2024
VISIBILITY/WIPER, UNKNOWN OR OTHER
2023 F-150 with only 12k miles, air not blowing on A/C. No cold air blowing at all. Blower can be heard on but no flow. Happening intermittently and of course no defrost or defog when present affecting visibility. Issue described and reported by many drivers. Ford not acknowledging issue since not easy to replicate. Happens randomly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582741April 13, 2024
POWER TRAIN, ENGINE
Timing change skipped, cam phaser snapped, and transmission skips gears and is jerky while accelerating almost giving whiplash sometimes
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582772April 13, 2024
POWER TRAIN
I am aware of the cam phase issue with 2017-2020 F150s 3.5 Eco Boost. I have 68K miles and I took it to the dealership as my cam phasers are failing and making the engine loud and ready to fail. The repair bill is 4K and I called Ford Customer Care. They told me to file a complaint with NHTSA and my case # is CXH-01938744. Customer Satisfaction Program 21N03 – Supplement #1 Certain 2017-2020 Model Year F-150, 2018-2020 Expedition, and 2018-2020 Navigator Vehicles Equipped with a 3.5L GTDI Engine Cam Phaser Replacement REF: Customer Satisfaction Program 21N03 Dated March 2, 2021 New! REASON FOR THIS SUPPLEMENT They told my vehicle should be covered. I am never received the mailing about the issue. I am the original owner and I had a ford extended warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582762April 13, 2024
SERVICE BRAKES
My family and I were driving to a local coffee shop when my dash went off with a low brake fluid warning, I pull over to check and it was bone dry. That pretty odd so I immediately start looking for leaks and discovered the passenger side rear brake line where it connects to the rubber hose and goes to the caliper has a MAJOR leak. I videoed the leak so show how bad it was and where it was leaking from. The rubber hose itself if fine the leak is coming from the metal part of the hose but unfortunately the way to fix the issue is by replacing the hose assembly and according to ford that part is a wearable item, so my extended warranty I paid for it does not cover it. I find it absurd and extremely dangerous that a three-year-old truck has a major brake fluid leak like that and Ford has been no help at all. I’ve spent all day on the phone with them arguing and they don’t seem to care. This is a major safety issue from a clearly faulty part from the manufacturer, and I don’t feel as though I should be responsible with the bill.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582511April 12, 2024
POWER TRAIN
The contact owns a 2011 Ford 150. The contact stated that while pressing the accelerator pedal a thumping noise was present coming from the transmission and the vehicle had experienced jerking and loss of power along with reduced speeds while driving and the service wrench had displayed. After restarting the engine the vehicle operated as normal but the failure continued to intermittently occur. The cause of the failure was not determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 31,870.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582553April 12, 2024
UNKNOWN OR OTHER
Vehicle downshifted on it's own nearly causing an accident and high engine rev
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582563April 12, 2024
POWER TRAIN
When merging onto the freeway (60MPH) a wrench icon illuminated and my engine shifted to 3rd gear (limp mode) causing my entire truck to jerk forward. I was then forced to pull off the freeway with my engine RPM's upward near 4000. Once I was able to safely pull off the roadway. I turned off my truck and attempted to turn it back on with no avail. The engine would not even attempt to turn over. I eventually got the truck to start and drove it to the nearest ford dealership to have the now illuminated check engine light code read. The code said "error on the transmission range sensor". Ford cleared the code and sent me on my way. The same exact incident occurred 2 more times and is now having a $1200 repair to the transmission on a part called the "molded lead frame" It appears this same issue is prevalent in the same transmission (6R80) on older models 09-13 and there was a recall issued. my hopes is to bring awareness to NHSTA in order to further the recall for all ford's to have their lead frames replaced before a more significant issue arises when someone is driving on the freeway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582571April 12, 2024
STRUCTURE
The contact owns a 2017 Ford F-150. The contact stated while driving 65-70 MPH, the RPMs were fluctuating, the engine was overheating, and the vehicle lost motive power. There was no warning light illuminated. The contact was able to veer to the side of the road. The vehicle failed to restart and was towed to the dealer, where it was diagnosed with catastrophic engine failure. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they might partially cover the cost of the repair. The failure mileage was approximately 88,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582615April 12, 2024
VISIBILITY:SUN/MOON ROOF ASSEMBLY
The contact owns a 2020 Ford F-150. The contact stated while driving at an undisclosed speed during a rainstorm, he became aware that the sunroof was leaking, which could potentially lead to damages on the interior of the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the molding around the sunroof glass. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582653April 12, 2024
POWER TRAIN, ELECTRICAL SYSTEM, LANE DEPARTURE: BLIND SPOT DETECTION
The first item to malfunction was the transmission gear indicator on the dash, that started about a year after I bought the truck and would intermittently work. I had multiple oil changes in the truck at various dealers and brought it up but nothing ever came up from it since it was intermittent. Then in 2023 a warning popped up that the blind spot indicators were malfunctioning. I was planning to bring it in to be looked at but did not have time to with work and family. Then at 95,000 miles the transmission failed while towing a loaded trailer and began to shift erratically, sending the engine to extremely dangerous RPM levels while trying to downshift. Every gear began to clunk into place with a severe jerking motion and then eventually could only be operated with any sort of safety at low speeds. There were initially NO warning lamps that popped up for the transmission failure either. It went out at night 2.5hours away from my home so I spent 15minutes limping it to a gas station at low very low speeds. Only moving it around a bit the next day did it show any warning and it just said to see the dealer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582659April 12, 2024
ENGINE
The contact owns a 2017 Ford F-150. The contact stated that the vehicle was difficult to start. There was an abnormal rattling sound coming from the vehicle. The contact stated that the vehicle was losing motive power while driving at various speeds. The vehicle was taken to the local dealer, where it was diagnosed and determined that the cam phaser needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, opened a case, and referred the contact to the NHTSA Hotline. The failure mileage was approximately 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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