Ford F-150 Complaints

39,812 consumer complaints on file.

#11589244May 17, 2024
VEHICLE SPEED CONTROL
The 6r80 transmission lead frame cause my truck to slam into first gear when going 55 miles an hour.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589254May 17, 2024
WHEELS:LUGS/NUTS/BOLTS/STUDS, POWER TRAIN
The contact owns a 2021 Ford F-150. The contact stated while driving approximately 65-70 MPH, the contact was flagged down by a nearby driver and advised to pull the vehicle over to the shoulder of the road. The contact stated that the vehicle was driven to the shoulder of the road. The contact exited the vehicle and proceeded to inspect the vehicle. The contact noticed that the rear driver's side rim cap had detached. The contact stated that the center axle bolt was still attached to the rim cap. The vehicle was towed to the dealer where it was diagnosed with a failed rear axle half shaft and hub and the rear axle half shaft and hub needed to be replaced. The vehicle was repaired. The contact stated that the driver's side rear axle bolt had previously been replaced and was under an unknown recall. In addition, the contact stated that the failure had occurred on five occasions within two years and that the vehicle was unsafe to be driven. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589276May 17, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2006 Ford F-150. The contact stated that while driving at various speeds, the vehicle lost motive power with an abnormal popping sound coming from the engine compartment. The failure occurred more often while attempting to accelerate or driving uphill. The vehicle occasionally stalled during the failure. The contact released the accelerator pedal slowly and the vehicle then started driving normally. There were no warning lights illuminated. The vehicle was taken to the dealer where it was diagnosed and determined that the cam phaser had failed and needed to be replaced. The vehicle was not repaired due to the cam phaser part no longer being manufactured. The contact stated that the part was no longer in production because the replacement part was defective and failed to fix the vehicle. The contact was informed by the dealer that a newer version of the cam phaser needed to be purchased and was not covered under warranty. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the repair was not covered under the Warranty. The contact was referred to the NHTSA Hotline to file a complaint. The failure mileage was 230,774.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589304May 17, 2024
ENGINE
The contact owns a 2016 Ford F-150. The contact stated that the vehicle was taken to the dealer for routine brake maintenance, and it was discovered that there was an oil pan leak present. No warning lights were illuminated. The dealer informed the contact that the vehicle was out of warranty and the repair would be out of pocket. The vehicle was not repaired. The contact stated that the manufacturer recognized that the oil pan had been improperly manufactured before and currently there was a permanent repair. The manufacturer was made aware of the failure and confirmed that the vehicle was out of warranty. The failure mileage was 62,533.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589341May 17, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2017 Ford F-150. The contact stated while attempting to start the vehicle, there was a rattling sound coming from the engine compartment. No warning light was illuminated. The vehicle was taken to a local dealer and the contact was informed that the cam phaser needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 44,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589368May 17, 2024
STRUCTURE:BODY:DOOR:HANDLE:EXTERIOR
The contact owns a 2020 Ford F-150. The contact stated that while her child was attempting to enter the vehicle, the door handle detached, nearly resulting in injury. The vehicle was taken to the dealer, who determined that the handle had detached due to being made of plastic. The vehicle was repaired, but the failure reoccurred three additional times. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 40,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589373May 17, 2024
STRUCTURE:BODY
Both rear passenger door locks failed while vehicle in motion, thus allowing doors to swing open while vehicle in motion. First occurrence drivers side rear door May 25, 2019, second occurrence May 1 2024. Replacement parts order from Ford to repair both times. No obvious reason for failures. Original parts on hand.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589399May 17, 2024
ENGINE
Subject: Urgent Resolution Required for Defective 2018 Ford F150 Truck Dear [Dealership Manager/General Manager], I am writing to express my profound disappointment and frustration with the 2018 Ford F150 truck I purchased from your dealership five months ago. Despite being certified pre-owned by Ford, the vehicle has been plagued by significant mechanical issues, primarily excessive oil consumption, leading to engine and transmission failure. This situation is deeply troubling, as it not only poses a major safety concern but also represents a significant financial burden and inconvenience. Despite repeated attempts to address these issues through servicing at Ford Sawgrass, the truck has been deemed unserviceable, necessitating a new engine and transmission. My efforts to seek resolution from Ford Motor Company have been met with indifference, as they have cited a third-party warranty that allegedly supersedes their responsibility. Similarly, Grieco Ford of Delray Beach has been unresponsive to my complaints, citing the "as is" nature of the sale. I am requesting immediate action from Ford Motor Company to rectify this situation, including providing a new engine and transmission or compensating Sawgrass Ford for the necessary repairs. This defect in the 5.0 Coyote engine constitutes consumer fraud, and I expect Ford to take full ownership and accountability for it. I trust that both Ford Motor Company and the NHTSA will uphold their integrity and address this matter promptly. Please consult with Jonathan in the service department at Sawgrass Ford (Tel: 954-851-9000) to expedite the resolution process. I appreciate your urgent attention to this matter and look forward to a swift and satisfactory resolution. You can reach me at [XXX] or via email at [XXX] . Sincerely, INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589384May 17, 2024
EXTERIOR LIGHTING
The driver side led DRL of the headlight is burnt out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589093May 16, 2024
POWER TRAIN
The contact owns a 2013 Ford F-150. The contact stated while driving at an undisclosed speed, the vehicle unexpectedly downshifted. The check engine warning light was illuminated. The contact related the failure to NHTSA Campaign Number: 19V433000 (Power Train). The contact was informed by the dealer that the vehicle would be repaired under the recall. The contact stated that after arriving to the dealer, the contact was informed that the vehicle could not be repaired under the recall because the recall had expired. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and informed the contact had exceeded the year and mileage limitations. The failure mileage was approximately 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589105May 16, 2024
ENGINE, VEHICLE SPEED CONTROL, POWER TRAIN
I have had numerous issues with the transmission on this truck. The truck has been to dealerships ever since I bought it for transmission issues. New issue occurred this week while going 75mph and continually as I decreased speed down to 60mph. While driving at the high rate of speed the transmission would go from gear 10 straight to 1, causing the RPMs to spike and Redline once. This occurred 5 times during my drive within about 15 minutes until I was able to stop and leave the truck. No leaks of any transmission fluid was found and truck has had all of its annual inspections and work done according to Ford maintenance timelines and all work on truck has been done at Ford dealerships. I have complained to many dealerships about my transmission. One of the times the gear shifted to from 10 to 1 for a few seconds and then straight back to 10 after the RPMs spiking was recorded on video.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589084May 16, 2024
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
The digital screen the displays tachometer and other gauges won’t turn on. Have also had issues with the infotainment screen not turning on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589175May 16, 2024
POWER TRAIN
Transmission encountered rough, jerky gear changes, along with delayed acceleration responses referred to as “hesitation" Rapid unexpected deceleration or inability to accelerate complete loss of motive power
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588839May 15, 2024
ENGINE
The contact owns a 2019 Ford F-150. The contact stated that while driving at an undisclosed speed, the contact became aware that there was a part dragging underneath the vehicle. The contact stated upon inspecting underneath the vehicle, he noticed that the front oil pan covers located underneath the vehicle had ripped and detached at the bolts. The contact stated that he purchased the oil pan covers from the dealer and replaced the parts himself; however, the failure recurred. The contact stated that the parts were replaced a second time; however, the failure recurred 6-months later. The dealer was notified of the failure and referred the contact to the manufacturer. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 40,095.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588867May 15, 2024
POWER TRAIN
The contact owns a 2013 Ford F-150. The contact stated that while driving at approximately 60 MPH, the transmission downshifted causing the vehicle to abruptly decelerate. The contact stated that after starting the vehicle, the transmission failed to shift out of first gear. The local dealer was notified of the failure and the contact was informed that the transmission lead frame was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 57,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588876May 15, 2024
POWER TRAIN
The contact owns a 2019 Ford F-150. The contact stated while driving 55 MPH, the wrench warning light illuminated. There was smoke coming from the rear of the vehicle. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the transmission needed to be replaced. The mechanic located a crack in the transmission and noticed that there was transmission fluid leaking from the vehicle. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case. The failure mileage was approximately 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588940May 15, 2024
POWER TRAIN
The contact owns a 2020 Ford F-150. The contact stated that while driving at undisclosed speeds, the vehicle was decelerating, and the message "See Owner’s Manual" was displayed. The vehicle was restarted; however, the failure recurred. The contact stated that the Owner's Manual stated, "Immediately Stop Driving Vehicle – See Dealer". The dealer was contacted. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588966May 15, 2024
ENGINE, FUEL/PROPULSION SYSTEM
see NTSHA report of technical service bulletin. This describes exactly the issue. As a result, the timing chain has been diagnosed as stretched due to the cam phaser issue. From what I understand, the safety concern is that the timing chain, if left undiagnosed/unrepaired can cause engine failure, loss of control etc. Ford has attempted to fix the VCT (Variable camshaft timing. [XXX] . the below is Ford's TSB issued 04May2023 TECHNICAL SERVICE BULLETIN 3.5L EcoBoost - Cold Start Ticking/Tapping/Rattle With Possible No Restart During Auto-Start-Stop Operation 23-2143 04 May 2023 This bulletin supersedes 22-2200. Model: Ford 2018-2020 Expedition Built on or before 30-Nov-2019 2017-2020 F-150 Engine: 3.5L EcoBoost Built on or before 30-Nov-2019 Lincoln 2018-2020 Navigator Built on or before 30-Nov-2019 Summary This article supersedes TSB 22-2200 to update the production fix date, Action statement and customer symptom. NOTE: Certain parts may now be reused for this repair. Refer to the Service Procedure for details. Issue: Some 2017-2020 F-150 and 2018-2020 Expedition/Navigator vehicles built on or before 30-Nov-2019 and equipped with a 3.5L EcoBoost engine may exhibit a ticking/tapping or rattle type noise from the top front cover area of the engine on initial start-up after a cold soak of 6 hours or more that may last for 2-5 seconds. Some vehicles may also exhibit an intermittent condition with no auto restart during auto-start-stop operation with or without diagnostic trouble code (DTC) P164C present in the powertrain control module (PCM). This may be due to a worn variable camshaft timing (VCT) unit. To correct the condition, follow the Service Procedure to replace the VCT units. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588617May 14, 2024
ENGINE
The contact owns a 2018 Ford F-150. The contact stated that when the vehicle was started, the check engine warning light illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the variable valve timing solenoid needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588635May 14, 2024
ENGINE
The contact owns a 2019 Ford F-150. The contact stated that when the vehicle started, there was a rattling noise coming from the engine. In addition, the contact stated that the vehicle made a ticking sound while idling. The contact stated while driving at an undisclosed speed, the vehicle experienced a power surge. There was no warning light illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to an independent mechanic and was diagnosed with cam phaser failure. The contact was informed that the cam phasers needed to be replaced. The dealer was not contacted. The vehicle was not repaired. The manufacturer was notified of the failure and instructed the contact to call the NHSTA Hotline for further assistance The failure mileage was 77,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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