Ford F-150 Complaints

39,812 consumer complaints on file.

#11593429June 10, 2024
POWER TRAIN
The contact owns a 2012 Ford F-150. The contact stated while driving 70 MPH, the vehicle inadvertently downshifted from 6th gear to 1st gear. The contact was unaware if any warning lights were illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact that the vehicle was out of warranty and to call the NHTSA Hotline for assistance. The failure mileage was approximately 172,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593464June 10, 2024
POWER TRAIN, ELECTRICAL SYSTEM
The contact owns a 2017 Ford F-150. The contact stated that while driving at an undisclosed speed, the instrument cluster failed to indicate the transmission shift position. The vehicle returned to normal functionality, but the failure became a regular occurrence. The power train warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 17V053000 (Power Train, Electrical System), but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 159,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593472June 10, 2024
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL), ENGINE
The contact owns a 2011 Ford F-150. The contact stated while shifting the vehicle into reverse, the gear indicator failed to display the gear position. The contact stated that after restarting the vehicle several times, the gear shift indicator resumed normal operation. The check engine and service engine warning lights were illuminated. The local dealer was contacted, but the vehicle was not diagnosed or repaired due to the cost. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593489June 10, 2024
POWER TRAIN, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, ENGINE
The contact owns a 2013 Ford F-150. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The contact stated that the vehicle had started off driving in 5th gear instead of 1st gear. The instrument cluster was blank. While driving 50–60 MPH, the vehicle unintendedly downshifted to second gear. The vehicle was taken to the local dealer, who informed the contact that there was no coverage for the repair of the vehicle. The vehicle was not diagnosed or repaired. The contact stated that the failure was related to NHTSA Action Number: RQ17010 (Power Train). The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 166,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593494June 10, 2024
POWER TRAIN
The contact owns a 2013 Ford F-150. The contact stated that while driving at an undisclosed speed, the vehicle independently shifted to 1st gear. There was no warning light illuminated. The vehicle was taken to a local dealer where it was serviced under the Technical Service Bulletin: 19S07 (Transmission 6R80 Sudden Transmission Downshift – Powertrain Control Module Programming); however, the failure persisted. The contact stated that after the vehicle was repaired, the vehicle was in LIMP Mode and the technician advised that it was completely normal after the repair, and the vehicle should be working properly. The contact stated that the failure reoccurred. The vehicle was not repaired. The contact related the failure to Customer Satisfaction Program: 19N01 (Transmission Molded Leadframe Extended Coverage); however, the manufacturer confirmed that the vehicle was no longer under warranty. The failure mileage was approximately 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593510June 10, 2024
ELECTRICAL SYSTEM
The contact owns a 2013 Ford F-150. The contact stated while driving at an undisclosed speed, the speedometer and mileage gauge failed to operate. The contact stated that several unknown warning lights were illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to an unknown Customer Satisfaction Program Number. The manufacturer was made aware of the failure and confirmed that the vehicle was out of the 10-year Customer Satisfaction Program Warranty. The failure mileage was approximately 93,775.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593518June 10, 2024
ENGINE, POWER TRAIN
there was a ford program recall to fix the ecoboost cam phasers but it has now ended. and now my 2018 F150 is experiencing cam phaser issues (as per Ford dealer service) at 60k miles; however, Ford has not issued another recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593524June 10, 2024
POWER TRAIN
Vehicle goes into limp mode when driving or slams into 1st gear, locks up the rear tires and throws the truck sideways. Sent to Mullinax Ford on 6/7/24 after waiting a week to get it in. Recall 19S07 was completed and vehicle brought back and told it was fixed. Vehicle was not driven again until the next day. Saturday, 6/8/24, the truck did it again multiple times at 6am while my husband was driving to work. Ford looked at vehicle on 6/10/24 and determined that the transmission molded lead frame needed to be replaced. Ford issued a CSP regarding this but has an expiration of 150,000 and/or 10 yrs from warranty date. It is UNACCEPTABLE to not cover a subsequent repair that is directly linked to the original safety recall. Just because we take care of our vehicles and the problem did not occur until 162,000 miles does not make it ok to not honor a full repair of a known safety recall and is unacceptable. I have been on the phone all day being passed around to not get any resolution on this or any of my questions answered
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593302June 9, 2024
ELECTRICAL SYSTEM, POWER TRAIN
The truck went into limp mode while driving in the highway and did a hard shift down. The truck almost crashed due to the sudden problem. The code that came up was P0706 and P0707. From what I understand, Ford has had problems with this in previous years. The problem still occurs with my truck model as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592989June 7, 2024
ENGINE
The contact owns a 2015 Ford F-150. The contact stated that since owning the vehicle, the oil pan had failed twice due to the bottom of the oil pan becoming soaked and saturated with oil. The contact stated that the first failure was covered under warranty; however, the contact was informed after the most recent failure that the warranty had expired. The contact stated that no warning lights had appeared on the instrument panel prior to the failure. The manufacturer was notified of the failure and the contact was given the same information as provided by the dealer. The vehicle was not repaired. The failure mileage was approximately 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593011June 7, 2024
ENGINE
Exhaust Heat Exchanger failure with Powerboost engine at 55k miles. This seems to fail on nearly all Ford F-150 Hybrid Powerboost engines. Ford does NOT cover this repair under the Emissions, Hybrid, or Ford Extended Service plan. This is a known failure they are not covering and is documented in NHTSA SSM 52050.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593046June 7, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2016 Ford F-150. The contact stated that while attempting to start the vehicle, he became aware of a rattling sound emanating from the vehicle. No warning lights were illuminated. The vehicle was not repaired or diagnosed by an independent mechanic or local dealer. The contact related the failure with the Customer Satisfaction Program: 21N03 (Cam Phaser Replacement); however, the vehicle was not included in the program. The manufacturer was not made aware of the failure. The failure mileage was approximately 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593106June 7, 2024
STEERING
The contact owns a 2012 Ford F-150. The contact stated that while reversing, the “Service Power Steering Now” message was displayed. Additionally, the contact stated that the steering wheel became stiff and would not turn as intended. The vehicle was taken to the residence, and the battery was replaced but the failure persisted. The vehicle was then taken to a dealer where it was diagnosed that the electronic power steering rack needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 89,073.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592999June 7, 2024
SERVICE BRAKES
While approaching a red traffic signal at speed, I went to apply brakes and the brake pedal had no resistance and failed to slow the vehicle. Immediately several alarms sounded and lights illuminated on the dash board. I was able to slow the vehicle with repeated brake attempts and swiftly moving to the right turn lane where I could navigate a turn and come to a complete stop after coasting. Dashboard indicated: Pre-collision assist not available, antilock brake fault, service AdvanceTrac, and check brake system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592830June 6, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2012 Ford F-150. The contact stated that upon starting the vehicle, there was an abnormal sound coming from the engine compartment. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the cam phasers. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N03. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 156,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592852June 6, 2024
ENGINE
The contact owns a 2018 Ford F-150. The contact stated that while driving at an undisclosed speed, the engine made ticking sounds. No warning light was illuminated. The vehicle was taken to the dealer, who determined that the engine oil level was low. The dealer added engine oil, and the contact returned to the dealer every week for 3–4 weeks for an oil consumption test. The contact was informed that the engine was consuming an excessive amount of oil, more than the manufacturer's recommended amount. The contact was also informed that the engine needed to be replaced; however, the vehicle was not covered under warranty. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592918June 6, 2024
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
The contact called on behalf of her father who owns a 2018 Ford F-150. The contact stated that while her father was driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended. The vehicle was driven to the contact's residence. The vehicle was taken to an independent mechanic and diagnosed with brake master cylinder failure. The contact was informed that the brake master cylinder needed to be replaced. The vehicle was repaired. The contact was informed of an unknown recall; however, the VIN was not included in the recall. The manufacturer was made aware of the failure. The failure mileage was approximately 119,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592926June 6, 2024
POWER TRAIN
Upon driving down the road the truck will downshift unexpectedly locking up the rear tires,, does this frequently.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592572June 5, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2019 Ford F-150. The contact stated while driving approximately 50 MPH, the vehicle experienced a loss of motive power. The service engine warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed that the cam phasers needed to be replaced. The vehicle was repaired, out of pocket. The manufacturer was made aware of the failure. The failure mileage was approximately 62,618.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592589June 5, 2024
POWER TRAIN:AXLE HUBS
The contact owns a 2020 Ford F-150. The contact stated while driving 25 MPH, there was an abnormal clunking sound coming from the rear of the vehicle. Additionally, the contact stated while reversing, the failure recurred, and the rear end of the vehicle responded forcefully. The contact stated that the failure had been recurring while driving and while reversing. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to an unknown recall pertaining to the rear axle hub bolt being fractured. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 134,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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