Ford F-150 Complaints

39,812 consumer complaints on file.

#11604596July 25, 2024
ELECTRICAL SYSTEM
Over the air software updates failed and rendered the vehicle inoperable twice within a 3 day period. Both instances rendered the vehicle unusable and required a tow to the dealership. First occurrence was on 7/21/24, the second occurrence was on 7/24/24.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604438July 25, 2024
VISIBILITY
The contact owns a 2021 Ford F-150. The contact stated that upon starting the vehicle in the rain, the windshield wipers were activated but failed to respond. There was no warning light illuminated. The contact drove to the residence at 30 MPH, while the windshield wipers remained inoperable. The contact replaced the windshield wiper fuse after reading the Owner's Manual; however, the failure persisted. The vehicle was taken to the dealer, where it was diagnosed that the windshield wiper motor had failed and needed to be replaced. The vehicle was being repaired. The contact related the failure to NHTSA Campaign Number: 22V842000 (Visibility); however, the VIN was not included. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 57,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604423July 25, 2024
POWER TRAIN
I started to pass a vehicle, when I tried to accelerate the vehicle lost all forward momentum like it was in neutral, I pressed the gas to the floor and then engine did not raise the rpm’s and no forward increase in momentum, I then let off the gas, and then reapplied full gas and it very slowly started to move forward again. This almost caused an accident as I was passing on a 2 lane road over a broken yellow line, it just fell flat on its face.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604193July 24, 2024
POWER TRAIN
After having my vehicle inspection was completed I learned that there was a manufacturer’s recall on the vehicle. I called Unique Ford in Goffstown, NH to schedule the software update. They were very good about scheduling the appointment, however, after they began work on the vehicle I was told their system could not connect to the computer on my vehicle and therefore they could not complete the required update. I was informed that I would have to pay for their diagnosis of the problem as it was not covered under the warranty or the recall notice. My understanding is they are responsible to install the required software update at no charge. This was not the case and the update has not been installed. What is my course of action?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604196July 24, 2024
POWER TRAIN
The contact owns a 2014 Ford F-150. The contact stated that while driving at 40 MPH, the vehicle unexpectedly downshifted to first gear. The driver was able to pull over safely. The contact restarted the vehicle and there were several unknown warning lights illuminated. The contact stated that the gear shifter displayed that the vehicle was in park while the vehicle was driving. The vehicle was taken to the local dealer, where it was diagnosed and determined that a software update was needed. The vehicle was repaired but the failure recurred. The contact received notification of NHTSA Campaign Number: 24V444000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 203,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604219July 24, 2024
ENGINE
The contact owns a 2015 Ford F-150. The contact stated that while the vehicle was turned off, the contact observed condensation underneath the front of the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the oil pan was leaking and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604226July 24, 2024
STEERING
I am the original owner and from the start of ownership in 2015 I noticed after 30 plus minutes of driving when making a sweeping left turn, like around an S turn in a road, the steering wheel would have resistance. At the point of resistance if I go back to the right it is smooth. Try to turn left and again it near hangs up. Just a notable amount of resistance. I had the extended warranty and have my truck regularly serviced by the local Ford shop. They could never duplicate my concerns over the years. I suspect they are not driving it long enough and/or not making a seeping turn. I do have concerns that the steering box will lock up and thus result in a serious accident. I had the intermediate shaft replaced, no difference. Ball joints inspected, all good. I always have fresh tires on and the brakes are in top condition with new rotors. Still hangs up. My research points to the gear box which is a very costly repair. My vehicle is now out of warranty. I have never taken my vehicle off road. There are enough online reviews regarding this issue that I believe Ford should recall and put new steering boxes in at no cost to the owner.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604237July 24, 2024
ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR
The contact owns a 2017 Ford F-150. The contact stated while driving at various speeds, there was an abnormal rattling sound coming from under the hood. No warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed that 4 cam shaft phasers had failed. The vehicle was not repaired. The contact related the failure to Customer Satisfaction Program: 21N03; however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604253July 24, 2024
POWER TRAIN
The contact owns a 2019 Ford F-150. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The vehicle was taken to an independent mechanic where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604287July 24, 2024
POWER TRAIN, ELECTRICAL SYSTEM
10 Speen Auto Transmission is shifting very hard from 1-2 or just skips 2 and goes 1-3. It shifted so hard this morning it chirped the tires. Other times it jolts me forward. When trying to accelerate it will not and almost feels like its going to stall. Almost got rear-ended one morning with my son in the truck. It is scheduled to go to dealership in 2 weeks (next opening). No warnings lights yet. Started about a week ago. Only getting worst each morning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604315July 24, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2019 Ford F-150. The contact stated while the vehicle was parked, the vehicle was started, and the contact heard an abnormal sound coming from the engine. There was no warning light illuminated. The vehicle was drivable; however, the vehicle was not taken to a dealer to be diagnosed. The dealer was contacted, and the contact declined to pay for a diagnostic test to be performed. The contact related the failure to an unknown Manufacturer recall related to cam phaser failures. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604325July 24, 2024
POWER TRAIN
My vehicle started making a rattling noise I took it to a ford dealership and they said the can phasers need to be replaced i saw online that there was a recalled for the 2017-2019 models that were made between march 10th 2016 to November 30th 2019 my specific vehicle was made in the Dearborn factory where the issue was recalled march 9th of 2016 and I think that my year and model should also be under the recall because I don’t find it coincidental that my truck was built in the factory the day before the recall date and is having they same exact issue as the same make and models.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604333July 24, 2024
POWER TRAIN
The contact owns a 2014 Ford F-150. The contact stated that the vehicle was taken to the local dealer to be repaired under NHTSA Campaign Number: 24V444000 (Power Train). After completion of the update, while driving and shifting gear, the vehicle jerked. While in third gear, the vehicle downshifted to first gear when the accelerator pedal was depressed and shifted back to third gear. There were no warning lights illuminated. The contact called the same local dealer, who referred the contact to a transmission center. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604018July 23, 2024
STEERING
I bought a used 2011 Super Crew 4x4 in June 2023. Since then, the truck has had almost daily occurrences of the steering sticking to the left during shallow turns at speeds over roughly 25 MPH (e.g. lane changes, wide sweeping turns, round abouts, etc). It requires quick recognition of the issue and a modest tug to return the wheel to center and avoid potential unintended lane changes or collision with objects or curbs to the left. After scouring forums and this site, it appears there are numerous 2011 F150s with this problem and over 400 steering related NTHSA complaints, mostly of similar reports. There are 2 Ford TSBs to this effect, but no recall. How is it that a reverse light warning issue with a 10th of the complaints gets a recall, but not this recognized, potentially dangerous/deadly steering problem? I don't have $2500 to fix this and it's obviously out of warranty. Please do something!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604050July 23, 2024
SERVICE BRAKES
While driving my low brake fluid light came on. I immediately pressed the brakes to pull over and almost could not stop causing danger to myself and other drivers around. I filled the reservoir for it to all leak out again in three miles. I filled it two more times and it keeps saying low fluid and losing my brakes. I inspect under the vehicle to find no visible fluid. It is leaking from the master cylinder into the brake booster. There is a recall for this on other 2018 f150 super crews. I will be bringing this to my local ford dealer to confirm the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604059July 23, 2024
POWER TRAIN
The entire transmission blew up and went out while my son was driving on the highway. It won't engage in any gears and was completely stranded on the highway. Thankfully he wasn't injured or hit when this happened! This could have killed him!! This year of F-150 has known transmission issues but there are no recalls. It will cost $10K to repair and the value of the vehicle is only $15K! This truck is totaled and undriveable. Now he is stuck unable to go to work and support his fiancé and [XXX] daughter. Again, he is lucky he didn't get killed when this completely blew up while driving at a high rate of speed. Ford needs to do better and issue a recall to fix this now! Now he is paying $650 for a truck he can't drive or fix. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604139July 23, 2024
ENGINE
Cam phasers have gone out. This is the second time this vehicle has unsafely died in the 30k miles we have owned this vehicle. Ford refuses to help cover the costs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604165July 23, 2024
POWER TRAIN
While driving, gear will automatically drop to the 1st gear and won't go past the 3rd gear. The vehicle stalls and swerves, gets stuck in 3rd gear. The vehicle will unsafely drop the speed causing danger not only to us driving and our passengers but also to the other drivers around. F150 (2014) trucks was recently recalled for the same problem. No warning lights appeared prior the problem. Service center noted a code (DTC) P0770 - Shift Solenoid E malfunction.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604166July 23, 2024
POWER TRAIN
When driving my 2018 f150 home from work I was on the interstate and was on the accelerator pedal and I had let off and when I went to get back on the pedal I noticed the truck was not going I looked down as the dash and the gear ratio was going from 10th gear down to 1st gear and kept bouncing back and fort from 10th to 1st gear until it finally went back into gear I felt as my safety and others around me were at Risk because I was scared that the transmission was going to catch in 1st gear while going highway speeds so I quickly got off at the next exit and the transmission just felt terrible like it didn’t want to shift and when it did they were extremely laggy and hard shifts and the truck was going right into 10th gear at 20mph shortly after this incident a wrench popped up and multiple other warning lights such as traction control, hill assist etc… I have not had the vehicle inspection by a dealership because when I called I was told they were backed up waiting for multiple transmissions for vehicles so they ran a scan on my truck by my vin number and it had the same few codes such as P07F7(gear ratio 10 incorrect) U0253(lost communication with accessory protocol interface, module) and U0140(lost communication with body control module) I was told by the ford dealership that the transmission was going to need to be pulled and possibly a new transmission but nothing was covered under warranty because the truck was just out of warranty so it would have to be out of pocket but I have not even owned the truck a year I feel the the transmission should not be going out on a vehicle with 59k miles .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603962July 23, 2024
POWER TRAIN
While driving the 4x4 feature wants to partial engage causing a grinding noise in front axle and when you let off accelerator it slows the speed quickly. At times only way to get it to quit is to stop and back up to make it stop. The problem is caused by loss of vaccum. This causes damage to the front brake rotors and drums and is a intermerminate problem and has been in shop before and reported numerous times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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