Ford F-150 Complaints

39,812 consumer complaints on file.

#11606603August 5, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford F-150. The contact stated while driving at various speeds, there was an abnormal sound coming from under the hood. No warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed that the cam phasers had failed. The cam phasers were replaced under warranty. The contact stated the vehicle was taken to the local dealer on several occasions for cam phaser replacement and the vehicle was left at the dealer during the repairs. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606660August 5, 2024
ENGINE, FUEL/PROPULSION SYSTEM
Truck idles rough and stalls at idle. Truck must be placed in park, restarted, and then placed in drive. This creates a very dangerous situation in start and stop traffic, starting and stopping at intersections, etc. I’m worried about the truck staling instead of paying attention to the surroundings. Based on my searches this is a very common problem that must be fixed before people are injured or possibly killed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606570August 5, 2024
STEERING:STEERING WHEEL /HANDLE BAR:HAND HEATER/COOLER
The contact owns a 2023 Ford F-150. The contact stated that a global supply shortage of semiconductor chips caused unavailability of the specific chip within the Steering Column Control Module (SCCM) required for heated steering wheel functionality. Causing his vehicle not to have heated steering wheel. The contact was relating the failure to a Heated Steering Wheel Performance Upgrade 22G06 he received. The manufacturer was made aware of the failure and advised the contact that Heated Steering Wheel Performance Upgrade 22G06 was no longer activate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606529August 5, 2024
AIR BAGS
At approximately 6:20 PM on Friday, July 26, 2024 airbags exploded on a Ford F-150 while it was on the assembly line (Chassis Line 5) at Ford Motor Company's Dearborn Truck Plant (DTP). Two hourly employees, one of them in the driver's seat, were working on the truck at the time and both were sent to an area hospital for treatment. The line was stopped, but only for about 30-40 minutes. By 7 PM it was running again until the conclusion of our scheduled ten-hour day, which occurred at 4:30 AM. The truck could not be removed from the line where the explosion had happened, so it had to be run all the way to the end of Chassis Line 7, where it was pushed off. Employees were extremely angry, to put it mildly, and concerned about another occurrence. I reported this to the Michigan Occupational Safety and Health Administration (MIOSHA) on Monday, July 29, 2024. Their complaint number is 2193285.
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#11606516August 5, 2024
UNKNOWN OR OTHER
Fresh air intake cowling allows small debris to build up and does not allow consumer ability to clean/service it. This results in water backing up and spilling to AC filter and blower motor, thus leaking into passenger side of cab. Dealer and Ford state this is a non-warrantable item, and that the consumer should be aware to maintain it themselves despite being able to. Dealership also does not clean this during routine service, nor notify the consumer about it condition.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606370August 4, 2024
ENGINE
Chain guide and tensioners are made not strong enough and the chain gets lose and rattle wen starting up
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606376August 4, 2024
ENGINE
When I went to do my 5,000 mile oil change at 91,000 miles; my dipstick was completely dry. After some research, I found that there is a TB on this issue, but I have to pay to have it fixed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606097August 2, 2024
POWER TRAIN
The contact owns a 2014 Ford F-150. The contact received notification of NHTSA Campaign Number: 24V444000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving 65 MPH, the contact became aware of a failure with the transmission. The contact stated that the vehicle unexpectedly downshifted into first gear with no warning lights illuminated. The vehicle was able to restart; however, the failure recurred. The vehicle was taken to the dealer where the vehicle was diagnosed as a failure with the power train control module. The contact was informed that the power train control module needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 155,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606107August 2, 2024
POWER TRAIN
While driving at a steady speed the transmission shifts into a lower gear unnecessarily. This has transpired on multiple occasions causing a dangerous situation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606120August 2, 2024
ENGINE
The contact owns a 2016 Ford F-150. The contact stated while driving at various speeds, there was an abnormal amount of blueish smoke coming from the exhaust pipe. The contact became aware that there was an excessive oil consumption. The vehicle was taken to an independent mechanic who replaced the turbo; however, the failure persisted. The contact related the failure with an unknown Technical Service Bulletin; however, the vehicle was not included. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606131August 2, 2024
ENGINE
I have a 2019 ford f150 lariat with the 3.5 ecoboost engine. Ford issued a customer satisfaction with the F150’s regarding faulty camphasers. Ford sent this out to every owner that had a F150 made from april 15, 2019 to November 30, 2019. My specific truck was made in December 21, 2018. My truck’s vin number was not attached to that customer satisfaction program 21N03, but my truck has that exact problem. I took it to the local Ford dealership July 30, 2024 where they found I had faulty camphasers and are replacing them right now. I am currently trying to contact Ford to figure out why my truck was not notified. And not have to pay out of pocket for a problem Ford caused and created.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606174August 2, 2024
ENGINE, POWER TRAIN
The cam phasers have always made a loud noise at startup. When I had this looked at, dealerships told me it was just a noise and nothing to worry about. Over time, the noise got worse. Recently, the cam phasers malfunctioned so that the truck would not accelerate as usual. It was extremely slow and lacked it's typical power on acceleration. The slow acceleration placed myself, my wife and children, and other drivers at risk when I was unable to accelerate as needed in traffic. Then, the engine also started a very rough idle as if the engine was about to shut down. I was still rolling to a stop when the truck began bouncing due to the rough idle. The biuncing and rough idle can happen even when i am not at a complete stop. I just have to be off the gas. The engine slowing quickly or shutting down in the middle of traffic would pose a danger to myself, my family, and other drivers. Ford put out a customer satisfaction program in 2022 which expired in january 2023. They stated that the cam phaser would make a noise, but would pose no future threat to the functionality of the car. This was false and many ford owners are saying the same. I've called multiple dealerships who say they have tons of f150 owners in line to have their cam phasers replaced and they have to pay almost 5,000 out of pocket for it. Ford refuses to place a Recall on these defective parts that they have known were defective for years. Their satisfaction letter was not sent to me so I, like many others, was unaware of the program. By sending the letter, ford recognized that their part was defective, but refused to claim a recall and misled the public about the true potential for damage and danger caused by these defective parts. if not replaced, these defective parts can continue to deteriorate other components of the engine until it is damaged beyond repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606069August 2, 2024
ENGINE, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
The contact owns a 2020 Ford F-150. The contact stated that while driving at various speeds, the vehicle hesitated upon depression of the accelerator pedal. The check engine warning light was illuminated. The contact used a scanner to diagnose the vehicle and retrieved information showed that the catalytic convertor and Oxygen sensors needed to be replaced. The vehicle was taken to a dealer where the parts were replaced. Recently, the check engine warning light returned with an abnormal rattling sound coming from the engine. The vehicle was taken back to the dealer where it remained unrepaired. The manufacturer was notified of the failure and a case was filed. The contact was referred to the NHTSA Hotline to file a complaint. The failure mileage was approximately 88,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606071August 2, 2024
POWER TRAIN
The contact owns a 2012 Ford F-150. The contact stated while driving 65 MPH, the transmission unexpectedly downshifted to first gear. The check engine warning light was illuminated. The VIN was not included in NHTSA Campaign Numbers: 19V075000 (Power Train). The vehicle was driven to an independent mechanic to be diagnosed and the contact was informed that the transmission needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and confirmed that the VIN was not included in the recall and referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was 223,965.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605804August 1, 2024
STEERING
I noticed the steering wheel became very loose one day randomly. If you placed your hands and the 9 and 3 position on the steering wheel it would rock back and forth very freely. I carried the truck to a shop and they looked into the steering wheel and found the bolt the holds the steering wheel onto the steering column was loose. It was spinning freely is was so loose. If the bolt would have loosen a little bit more the steering wheel would have became detached.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605815August 1, 2024
POWER TRAIN, VEHICLE SPEED CONTROL
There's been a very dangerous situation with my truck without any warning, lose all info with it's gauges on the instrument panel and the truck losing power with speed and the transmission locking up or not shifting gears and this causes the vehicles rpm to rev up extremely high to a 4 then sometimes a hard shift can be felt at times . This is creating a very dangerous condition on the highway when speeds are at 75 when without any warning it does this and the truck has felt like it was going to flip due to these problems when they happen or other vehicles are also in danger when the truck slows drastically in front of them while behind me. There's been a recall previously I've noticed on this truck regarding a code that I've been able to get on it when it happens and its PO720 . There was a recall on this truck in 2019 that calls for a replacement of the molded lead frame which describes everything I just mentioned to you above BUT, this recall excluded covering rental vehicles (due to their inventory of parts) and low and behold I've just found out that my truck had been a rental vehicle in its past and during this period of the recall. I've notified the lienholder and Ford Motor Company of my issues and have gotten no help as to how I feel they are responsible for this fix and I think that either they should be made to repair any vehicle ,rental or not, either way its a very bad situation which risks peoples lives. And if by some chance this truck did get the repair that was recalled back then , then I believe those parts are faulty as well and Ford needs to do another recall on this truck before an accident happens and someone gets badly injured or killed by it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605825August 1, 2024
ENGINE, POWER TRAIN
I am writing to formally submit a complaint regarding persistent and significant issues with the cam phasers in my 2017 Ford F-150 EcoBoost. I purchased the vehicle in December 2019 with 40,000 miles on it. Since then, I have experienced ongoing cam phaser problems, which have led to considerable inconvenience and expense. In February 2022, with 92,000 miles on the vehicle, I took it to a dealership for reprogramming as per Ford’s Customer Satisfaction Program (CSP). Unfortunately, this did not resolve the issue. The cam phaser problems persisted, ultimately resulting in a major repair on June 17, 2024, when the truck had 134,000 miles, costing $4,100. The repair involved: •Checking engine light diagnosis and verification of cam phaser failure. •Removal and replacement of timing chains, phasers, chain tensioners, valve covers, gaskets, and other related components. •Reinstallation and testing to ensure the problem was resolved. I believe Ford should cover these costs since the cam phaser issue is widely known and documented as a design flaw in the 3.5L EcoBoost engines, particularly those produced before 2021. Ford acknowledged this issue and updated the cam phaser design in 2021, but many owners, including myself, have experienced failures despite adhering to recommended maintenance and service procedures . I urge the NHTSA to investigate this matter further and hold Ford accountable for the costs associated with these known defects. Thank you for your attention to this matter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605842August 1, 2024
ENGINE
The contact owned a 2020 Ford F-150. The contact stated while the vehicle was parked, the vehicle burst into flames. The contact stated that the vehicle had been parked for six hours. The fire department arrived on the scene and extinguished the fire. The contact stated that the vehicle burned down to the frame in less than five minutes. The vehicle was towed to a local tow yard. The contact stated that the insurance declared the vehicle total loss. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 61,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11605892August 1, 2024
VEHICLE SPEED CONTROL
The contact owns a 2023 Ford F-150. The contact stated while driving at an undisclosed speed and attempting to slow the vehicle, with the brake pedal was lightly depressed; however, without a foot on the accelerator pedal, the vehicle inadvertently surged forward. The vehicle returned to normal functionality, but the failure became a regular occurrence, almost causing several crashes. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605948August 1, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2016 Ford F-150. The contact stated that the vehicle had experienced rough idling and stalled while at a stop light. The contact stated that the failure had occurred after driving for more than 30 minutes. The contact replaced the fuel injectors, but the failures persisted. The vehicle was not repaired. The manufacturer and local dealer were contacted regarding the failure, but no assistance was provided. The failure mileage was 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford F-150