Ford F-150 Complaints

39,812 consumer complaints on file.

#11611088August 27, 2024
POWER TRAIN
Electrical short in transmission shift solenoid. Hard banging noise in transmission at 70 mph. Vehicle had to be moved to side of road. This caused the possibility of a tea end collision at high speed. Service engine soon message appeared at time of problem. Malfunction in transmission has been confirmed by dealer service center. The vehicle has been taken to service center because of hard shifty multiple times before this incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611102August 27, 2024
POWER TRAIN
The contact owns a 2018 Ford F-150. The contact stated that while his wife was driving at an undisclosed speed, the transmission was slipping and skipping gear. The contact stated that the vehicle jerked while changing gear. Additionally, the contact stated that the transmission shifted gear as if the gear shifter was in neutral. The vehicle was driven to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 96,546.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611128August 27, 2024
ENGINE AND ENGINE COOLING
The contact's husband owns a 2018 Ford F-150. The contact stated that upon start the vehicle, there was an abnormal rattling sound coming from the vehicle. The vehicle was taken to the dealer where the vehicle was diagnosed with cam phaser failure. The contact was informed that the cam phasers needed to be replaced. The manufacturer was made aware of the failure but offered no assistance. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 53,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611152August 27, 2024
POWER TRAIN
The contact owns a 2013 Ford F-150. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted. There was no warning light illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 107,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611154August 27, 2024
UNKNOWN OR OTHER
Unintended tailgate opening which hit a trailer jack while under tow. $3,652.38 in damages to repair tailgate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611177August 27, 2024
POWER TRAIN
noticed leaks from under radiator which kept getting worse so had triple a tow to dealership and when starting it to load on rollback within a minute it was smoking from under hood and about to catch fire luckily i shut down the engine in the nick of time. was the transmission cooler line spraying trans fluid on manifold. work done at selinsgrove motors in pa.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11611178August 27, 2024
ENGINE, FUEL/PROPULSION SYSTEM
The Ford F-150 cam phaser issue primarily affects models from 2011 to 2020 with the 3.5L EcoBoost and 5.0L V8 engines. The cam phasers, which are components in the engine's variable valve timing system, are designed to adjust the timing of the camshafts to optimize engine performance and efficiency. The problem arises when the cam phasers start to fail or become noisy, often producing a rattling or ticking sound, particularly on cold starts. This noise is due to the phasers not locking properly or wearing out prematurely, leading to improper timing adjustments. Over time, this can result in reduced engine performance, poor fuel economy, and in some cases, engine damage if not addressed. Ford has issued Technical Service Bulletins (TSBs) and extended warranties for some vehicles to address this issue. In many cases, repairs involve replacing the cam phasers, timing chains, and associated components, which can be costly. The issue has led to customer dissatisfaction and several complaints, with some owners reporting multiple repairs before the problem is fully resolved. I was not sent the letter advising me of the customer satisfaction solution and now Ford wants me to pay $4,000 to resolve this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611179August 27, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Ford F-150. The contact stated while starting the vehicle, the brake warning light illuminated, and the vehicle made an abnormal beeping sound. The vehicle was taken to an independent mechanic, where it was diagnosed that the brake master cylinder and brake booster needed to be replaced. The mechanic related the failure to NHTSA Campaign Number: 16V345000 (Service Brakes, Hydraulic). The vehicle was not repaired. The dealer was notified of the failure. The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recall. The failure mileage was approximately 106,334.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611236August 27, 2024
POWER TRAIN
Vehicle will not go into reverse. After research and reviews of this transmission in this year model, the reverse band is a known issue by Ford. Even the transmissions installed for replacement have bad reverse bands. There was a service advisory put out by ford but the advisory is no longer available. The reverse band is weak and the incorrect part was installed from factory.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611274August 27, 2024
SERVICE BRAKES
While traveling at high way speed my brakes failed. We almost rear ended people and almost crashed into the divider. Thankfully the parking brake still worked.. We are very grateful that no one got injured. The truck is getting repaired at ford as I write this and it was diagnosed as master cylinder & brake booster failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611287August 27, 2024
POWER TRAIN, ELECTRICAL SYSTEM
Transmission has always shift loudly into 8th gear since I bought it at 31k miles. It has 95k miles on it now. Bought it in Nov 2021 used off a Ford dealer lot. Driving a few weeks ago. Going 30 mph. Stopped at a stop sign and then made a left mildly accelerated, probably around 30mph and I was still accelerating, engine goes to redline and engine shifts down to I'm guessing first. Every dash light pops on, and the truck doesn't even show it's in drive or any gear. I pulled to the next stop sign that was not to far away. I brake and shut the truck off and put it in park. I try to start it and it doesn't work. It did not turn over at all. I got it towed to home and checked it out. The transmission control module fuse was blown. I replaced it and it blew again and again. I checked for broken wires, I did not remove anything to check. I did not see anything. Had it towed to Ford. Ford told me the transmission control module had shorted out internally and they needed to order a new transmission control module. They just got it yesterday and told me they were having trouble programming it and hoping it'd be ready tomorrow.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611141August 27, 2024
VISIBILITY
The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 22V142000 (Visibility); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610803August 26, 2024
LANE DEPARTURE: BLIND SPOT DETECTION, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING, POWER TRAIN
Vehicle randomly shifts into 1st or 2nd gear while driving at highway speeds. the wheels lock up and skid, then enters into limp mode. After the incident, the vehicle displays a "check manual," "Blind Spot Detection," and "Cross-Traffic Sensor" light display. After a few minutes in limp mode, the vehicle will correct itself and begin driving normally. This happens 70% of the times i drive the vehicle. I have taken it to the ford dealer 3 separate times. The warranty company won't fix it because when they drive it, it doesn't recreate the issue, and they tell me to keep driving it until the transmission goes out completely.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610853August 26, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2021 Ford F-150. The contact stated while driving at various speeds, the ABS, auto collision, and traction control warning lights illuminated on the instrument panel while depressing the brake pedal. The vehicle was taken to a dealer where the vehicle was diagnosed with a defective electronic brake booster. The vehicle was repaired by the dealer. Upon investigation, the contact discovered NHTSA Campaign Number: 21V533000 (Service Brakes, Hydraulic) which the contact linked to the failure. The manufacturer was notified of the failure and the contact was informed that the vehicle was not included in the recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 43,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610931August 26, 2024
ENGINE
10R80 transmission can cause life threatening issues due to harsh shifting, jerking, hesitation, and slipped gears. Transmission can unexpectedly shift in to neutral while in motion which could cause a crash, and will not speed up at times when needing to accelerate. Ford will not issue a recall on this defect resulting in several class actions. Ford service is still charging up to $10,000 to repair the defect despite being aware of this defect since 2017. Multiple technical service bulletins have been issued by Ford, but no recall despite presenting a real danger to drivers of the affected vehicles. Ford did recall 2021 models of this vehicle for the same exact reason, but will not recall the earlier models posing the same danger. My vehicle is currently in with the Ford service department after doing everything listed above while driving, and Ford has informed me it needs a $9,500 repair to the transmission due to this defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610943August 26, 2024
POWER TRAIN
The contact owns a 2017 Ford F-150. The contact stated while driving at an undisclosed speed, the vehicle unexpectedly downshifted with no warning lights illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 159,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610972August 26, 2024
SERVICE BRAKES
The contact owns a 2016 Ford F-150. The contact stated while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended. Additionally, the brake warning light was illuminated. The contact stated that the brake pedal was depressed to the floorboard; however, the failure caused the vehicle to not stop at a stop light. The vehicle was slowly driven to an independent mechanic and the independent mechanic refilled the brake fluid. The contact stated that the brake fluid level was below the normal level within two minutes. The vehicle was diagnosed with brake master cylinder failure. The contact was informed that the brake master cylinder needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure. The contact was advised to take the vehicle to the dealer for a diagnostic test. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 70,480.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611005August 26, 2024
POWER TRAIN
Transmission issues that where addressed by factory recall: Here is the summary: Although the truck has high miles it has been running and driving very well. A couple of months ago, the truck developed a transmission issue that was covered by the recent recall. The truck was experiencing 2 main issues. A. The transmission would suddenly and unexpectedly downshift from a high gear to a low gear or even 1st gear. B. the transmission would go into LIMP MODE and although the truck was in gear, it would barely move and the WRENCH service light would appear on the dashboard. This would happened 1x per week for the last several months. After receiving the recall notice, I took the truck to my local Ford dealer, they performed the update. After picking it up and driving it, I soon realized the issue has not gotten worse. Within the first few hours and 100 miles, the experienced the issue 5 times and that happened for the next couple of days. I called the dealer, they told me to bring it back in, they checked it, verified my issues and said they could not do anything to help. The software was updated and if it is worse, then its permanent. I called Ford corporate and they told me the same thing. They are not offering any help. The truck has now become a hazard to drive and it is a safety concern. What can I do?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610987August 26, 2024
VISIBILITY
The contact owns a 2023 Ford F-150. The contact stated that the driver's side sideview mirror housing had melted after the vehicle had been exposed to the sun. The vehicle was taken to the dealer, where it was determined that the housing needed to be replaced, and the contact was charged a fee because the repair was not covered under warranty. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that there would be no assistance because the failure was due to the elements. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 5,650.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610909August 26, 2024
POWER TRAIN
The contact owns a 2022 Ford F-150. The contact stated while operating the vehicle, the check engine warning light had remained illuminated, and the vehicle would not properly accelerate while depressing the accelerator pedal. Additionally, while driving at various speeds, the transmission unexpectedly downshifted. The vehicle was taken to the local dealer who reprogrammed the PCM, but the failure persisted. The contact also stated that while the vehicle was parked, the vehicle rolled. The failure had occurred with the engine running and with the vehicle turned off. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet notified of the failure. The failure mileage was 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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