Ford F-150 Complaints

39,812 consumer complaints on file.

#11619937October 15, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford F-150. The contact stated that while starting the vehicle, a knocking noise came from the engine compartment. There were no warning lights illuminated. The vehicle was taken to the dealer who diagnosed that the cam phasers failed. The vehicle was not repaired. The contact learned of the Customer Satisfaction Program: 21N03. The manufacturer was made aware of the failure and confirmed the Customer Satisfaction Program had expired. The manufacturer referred the contact to the NHTSA Hotline to file a safety complaint. The failure mileage was 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619978October 15, 2024
POWER TRAIN
On [XXX] while attempting to take a trip to WV we were traveling on [XXX] nearing Waynesboro, VA. While driving up the mountain on [XXX] near the Rockfish Gap overlook I noticed our F-150 seemed to mis-shift or slip. As we’d experienced issues during a previous trip that required the transmission to be serviced under warranty I switched the display to the transmission temperature near 245 degrees. I attempted to put the truck in eco mode and slowed below the speed limit to the top of the mountain. While going down the west side of the mountain I left the truck in cruise. Past the [XXX] exit I noticed smoke which began to increase. I then checked the temperature again which reported 267 degrees. The wrench warning light came on indicating reduced power. I also received the notification on the Fordpass Application. The truck quickly slowed down and would not accelerate forcing me to hastily move to the shoulder in heavy traffic. We pulled over at stopped right in front of mile marker [XXX]. A large amount of transmission fluid observed pouring out from above the bell housing onto the exhaust. It appeared and smelled like it was possible to catch on fire so I did not park over grass, remaining on the concrete shoulder. After a dealer tech simply reset the computer and stated it was fine we drove the truck home, but did not feel safe or sure that it would make the trip. The transmission temperature remained below 220 the trip home but did have delayed shifts. The next day I had three incidents after exiting the interstate of a failure to find a gear for a moment as I attempted to take a turn. Our dealer that we trust has already completed two TSB actions related to the transmission. The other dealer cleared the computer and did nothing to repair the issue. They also attempted to charge me for a diagnostic fee, even though it’s under warranty and clearly had issues to include gear ratios being wrong and ECM/PCM and BCM communication failures. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619893October 15, 2024
STEERING, EQUIPMENT
The contact owns a 2023 Ford F-150. The contact stated that the dealer informed them that there were chip shortages regarding the steering of the vehicle and that when a remedy was released they would be included. The contact had learned of the Ford Technical Serviced Bulletin with the NHTSA ID Number: 10243408 (Equipment, steering). The contact called the dealer who informed them the VIN was not included. The vehicle did not receive the upgrade. The manufacturer was made aware of the failure. The manufacturer had referred the contact to file a safety complaint. The failure mileage was 15,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619695October 14, 2024
UNKNOWN OR OTHER
Transmission body failed, losing power while driving down road. Like it lost all power. Why would this happen to a one owner with low miles! Now we have to pay over $3,000 to have repaired. I’ve seen many complaints about the same issue. Ford needs to own this problem and fix the faulty parts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619728October 14, 2024
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
Transmission down shifted into first gear. The tires locked up and the truck began sliding down the highway. I managed to steer the vehicle to the side of the road.I was driving about 60mph down a fairly busy highway. After the vehicle came to a stop it had to be towed to a dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619522October 13, 2024
POWER TRAIN
This vehicle was repaired under a previous recall related to the transmission downshifting unexpectedly while driving. A year later, the vehicle is doing the same thing which leads me to question: was the repair done at all? OR was the repair done with defect parts? OR was the actual cause of the defect not actually determined? Either way, I believe this is a continued problem from a previous recall that was never properly dealt with.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619576October 13, 2024
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
Vehicle have been parked for 5days and no power when returned to open door or start vehicle.No power on dash.Installed new battery,had it programmed to vehicle and started.1 month later and same issue again.No power,remote won't work either.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619490October 12, 2024
VISIBILITY/WIPER
Within first two months of ownership of new F-150 Lightning, we found the windshield is covered by or contains in its lamination far too many tiny bright dots, specks, or tiny pin point bubbles (say, on average, less than 1/4" apart) that appear and cause glare when the sun shines almost directly through them. This glare from the tiny defects makes it hard to see the full road, especially when the sun is low. I assume it is a manufacturing defect. Reported to Ford Dealer back in December, 2022, but they never responded to me. And after windshield glass was replaced due to a rock hit with OEM glass, it has the same sun glare with the tiny bubbles, so manufacturing is consistently bad? I think this could be a recall situation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619502October 12, 2024
FUEL/PROPULSION SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
The transmission slips when giving it gas. I lose power when I excelerate Sometimes. Sometimes the truck excelerates when I'm not giving It throttle. Transmission jumps all over. The transmission seems to be very rough shifting back and forth
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619276October 11, 2024
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
I have a problem with the door sensor, when temperature drops below 60 the system shows the door is open and doesn't let me lock any door even after driving, keeping the lights inside and outside the vehicle to stay on, this lead in few times to the alarm goes off during the night, the problem is that I have 2 kids they always use their seat belts but my little one sometimes put the hand on the door handle so to prevent any accidents I have to use to lock mechanism so the door can only be open from outside, but this is frustrating because I have to disconnect the battery in order to preserve power , seems this is not an isolated incident many people have the same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619394October 11, 2024
POWER TRAIN
The contact owns a 2022 Ford F-150. The contact stated while driving 65 MPH at midnight, there was an abnormally loud grinding and clunking sound coming from the rear of the vehicle. The contact was able to veer to the side of the road. The contact inspected the vehicle, but could not determine the cause of the failure. The vehicle was towed to the nearest dealer, where it was diagnosed that the rear axle hub bolt had fractured, causing the rear axle to be damaged. The dealer determined that the rear axle assembly and the rear axle hub bolt needed to be replaced. Additionally, the dealer determined that the failure was related to NHTSA Campaign Number: 23V896000(Power Train); however, the part to do the recall repair was not yet available. The dealer sent a diagnostic report to the manufacturer and ordered the same parts for the repair. The vehicle was not repaired. The contact notified the manufacturer of the failure and a case was opened. The failure mileage was approximately 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619399October 11, 2024
ENGINE
Was told today my 2019 Ford f1500 needs “cam fazer” replacement. Cost $4300! Internet makes it sound like ALL 3.5L eco boost engines have/will have this problem. There’s a couple “field service bulletins” on it, but mines not included.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619408October 11, 2024
ENGINE
The contact owns a 2018 Ford F-150. The contact stated while driving at approximately 55 MPH, the vehicle made an abnormal sound; the contact was unable to switch the transmission. The check engine warning light was illuminated. The vehicle was towed to a dealer where it was diagnosed that the cam phasers needed to be replaced. The contact did research and was made aware of NHTSA Campaign Number: 17V672000 (Engine) however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 76,000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619137October 10, 2024
TIRES
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619140October 10, 2024
POWER TRAIN
The contact owns a 2013 Ford F-150. The contact stated while driving at various speeds, the transmission unexpectedly downshifted to first gear. The power train warning light was illuminated. The speedometer fell to 0 MPH. Additionally, the contact stated while driving and depressing the accelerator pedal, the vehicle made an abnormal sound and hesitated while responding. The contact stated that the failure had been recurring while driving. The contact related the failure to NHTSA Campaign Numbers: 19V075000 (Power Train) and 19V433000 (Power Train). An unknown dealer and the manufacturer were notified of the failure and informed the contact that the VIN was not included in the recalls. The vehicle was not diagnosed or repaired. The failure mileage was approximately 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619201October 10, 2024
WHEELS
I went for oil change and tire rotation and told lug nuts needed replaced due to probably over tightening. I have only had vehicle serviced at dealership. I was angry because I thought they should replace free of charge they wanted 132 for new ones. I told them no why would u want to replace with the same [XXX] product. Ford should recall the lug nuts for free!!! Ridiculous INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619203October 10, 2024
WHEELS
Went to have truck service and said lug nuts were swelled probably not torqued properly. I only had it serviced at the dealer so I said they should replace due to it was their fault. They refused to replace wanted 132 for new ones. I told them to keep their [XXX] lug nuts why would I buy a defective product. Bunch of [XXX]. The. I read online there have been issues with the lug nuts swelling. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619169October 10, 2024
VISIBILITY/WIPER
Ford issued NHTSA recall 22V142 for my 2021 F-150 truck. The windshield wiper motors were known to fail. I was told by the Ford customer service representative on CAS-51684816 that Ford has not replaced this part with a new one, and the faulty motors are still being installed. My wiper motor was "replaced" under warranty on 5/18/2023 with 39,836 miles. The "new" motor then failed on 9/24/2024 at 69,600 miles, so the wiper motor only worked for a little over a year and 30,000 miles. The wiper motor also failed during a thunderstorm, and I had to pull over to the side of the road. My truck was then hailed on later while parked waiting for the storm to pass by. The Ford dealership charged me $382.01 for the "replacement" motor. Either the replacement part was defective, or the part was not replaced at all, and it was just listed on the paperwork.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619098October 10, 2024
VISIBILITY/WIPER
The contact owns a 2024 Ford F-150. The contact stated while operating the vehicle, water from the windshield wiper reservoir had leaked into the engine compartment and onto the engine and electrical components inside the engine compartment. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 20.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618915October 9, 2024
POWER TRAIN
transmission suddenly downshifted causing vehicle to almost stop locking up the rear end momentarily scaring all passengers and almost causing an accident. this occurred several times. the vehicle does other weird things as well. dealer says it is lead frame issue wants to charge 1800 dollars to fix. I looked up info on how the 11 thru 13 models have recall for the exact issue and same transmission. why then wouldn't a later vehicle same transmission exact same issue be cover as a recall as well? This keeps reoccurring putting lives at risk it also looses power making so the vehicle will not move out of traffic the check engine light sometimes comes on stating trans issues the wrench light on the dash illuminates dealer as admitted it needs a new lead frame 2011 thru 2013 had recall for exact same issue has been happening for several weeks no warning just all of the sudden each time which is getting worst
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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