Ford F-150 Complaints

39,812 consumer complaints on file.

#11640408February 3, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford F-150. The contact stated that while starting the vehicle and while the vehicle was idling, there was an abnormal ticking sound coming from the engine. The vehicle was taken to the dealer, where the contact was informed that the sound was normal and was coming from the turbo. The contact stated that the failure persisted. The check engine warning light was illuminated. The vehicle was taken to Ashland Motors, where DTC: P0011 was retrieved. The mechanic diagnosed that the cam phasers needed to be replaced. The vehicle was repaired. The contact related the failure to Ford Campaign Number: 21B10. The manufacturer was notified of the failure and a case was filed. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 54,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640425February 3, 2025
POWER TRAIN
10 speed transmission has started shifting hard at times and is random when it occurs. At times the hard shift comes with some stuttering under normal acceleration.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640464February 3, 2025
VEHICLE SPEED CONTROL, POWER TRAIN
Transmission downshifted to 1st gear causing the rear wheel to lock momentarily while driving 40mph on the highway and then shifted back to 5th gear. Transmission will occasionally stay on 3rd or 5th gear when at a complete stop. Dealership refuses to remedy recall issue for my truck. I have complained multiple times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640475February 3, 2025
POWER TRAIN, VEHICLE SPEED CONTROL
Received safety recall notice 24S37/ NHTSA recall 24V444 for my 2014 F150. Recall appears to address a safety issue resulting in the pickup downshifting into 1st gear while driving. My pickup was doing this back in 2022. It sat at the dealer for 3 months because it was too dangerous to drive (or sell) and needed a new Lead Frame to correct the problem, but Ford was unable to supply this part. I ultimately had to take it to a transmission shop, where they installed an after market lead frame that fixed the problem at that time (for around $1200). At that time there was a recall for 2015 models and up, but not 2014 models. Recently my pickup began going into safe or limp mode while I was driving, with a big wrench icon appearing on the dash. My mechanic said the engine code indicated the transmission was not communicating with the engine, and that it appeared to be related to this recent recall. Dealership updated the PCM, but this did not fix the problem. Ultimately, had to get a new Lead Frame installed ($1400). Error codes P0721 and P0722 were found, which would seem to apply to the recall. Supposedly the dealership was told that the truck was too old (2014) and and the mileage was too high (102,000) to cover the repair (although, this is a fairly recent recall). Ford customer service told me that the recall only covered the update, not any repairs to fix the underlying problem. Ford will not reimburse me for any of these repairs, but they appear to be related to exactly what the recall was for. Curious what the NHTSA's opinion is. I believe that I put in a complaint with NHTSA for this issue when it first happened. Thanks for your time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640483February 3, 2025
STEERING
When Braking steering wheel locked up and almost caused accident due to not being able to control vehicle with steering wheel.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640514February 3, 2025
POWER TRAIN, ELECTRICAL SYSTEM
While driving the truck jumps back and forth between Drive and Manual multiple times and then goes. Happens occasionally and has been going on for about a week. Then today, it did it again and all gauges flicked on and off and jumped between gears. It first happened on the highway doing 70mph and it's like it dropped down to first gear and throws you forward.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640518February 3, 2025
ELECTRICAL SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
While operating vehicle at highway speeds the speedometer suddenly drops to zero and the transmission downshifts to first gear without warning. Apparently a failure of the transmission speed sensor. (?) A driver unaware of this issue that continues to drive results in excessive heat and pressure developing in the differential..A recall has been issued by NHTSA but Ford and the local dealer refused to address the problem because my VIN was not included in the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640295February 3, 2025
AIR BAGS, EXTERIOR LIGHTING:TAIL LIGHTS, EXTERIOR LIGHTING:BRAKE LIGHTS
The contact owns a 2019 Ford F-150. The contact stated that there was water inside the driver's side rear taillight, causing a malfunction of the rear brake lights. The contact stated that the brake lights were flickering. Additionally, the heater, radio, and the defroster were inoperable. The front windows also failed to roll down as needed. The air bag warning light was illuminated. The vehicle was taken to an independent mechanic who determined that the taillight module had malfunctioned due to the water. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and filed a claim. The failure mileage was approximately 134,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640529February 3, 2025
UNKNOWN OR OTHER
The panoramic sunroof on 2022 Ford F150 spontaneously exploded while traveling down a smooth road with no traffic around.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640486February 3, 2025
UNKNOWN OR OTHER
Loud noise like bomb went off when started vehicle then static in radio speakers wouldn’t stop. I have a 2022 ford f150 lariat with B&O unleashed speakers. Lots of complaints and told to report this issue. Radio came on next day but scared it will happen again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640160February 2, 2025
POWER TRAIN
On 1-15-2025, I filed a follow-up complaint number 11636086 regarding the random downshifting of my F150 from the 4th or 5th gear down to 2nd gear while accelerating to get on a roadway or highway. This defect was supposedly fixed at a Ford dealer per recall in July of 2024. As of this writing, my 2014 F150 is continuing to randomly downshift, and I have heard nothing from the NHTSA regarding this safety issue that the recall failed to correct. Ford tells me that the software update should have fixed the issue. Obviously, it did not. What recourse do I have? Please reply to the email address listed on both my original complaint and the second complaint listed above. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640175February 2, 2025
POWER TRAIN
The transmission is regularly having issues. It is though it cannot find the right gear and when shifting it will sometimes be lagging or shifts extremely hard. I have had the transmission serviced three times in the 112,000 miles driven and it still seems to have issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640236February 2, 2025
ELECTRICAL SYSTEM
Driving down the highway and all of a sudden the speakers made a sound like a gun going of then they all started popping at a deafening level. Was unable to focus or hear anything and almost was hit by another car before I could get safely pulled over, sat for nearly 2 hours turning on ignition periodically to see if it would stop finally it did. Looked online and there are numerous posts about this issue. This vehicle is not safe to drive as problem happens without any notice.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640043February 1, 2025
STRUCTURE:BODY
The doors do not properly latch in cold weather. Yes available for inspection. The door came open while we driving down the road. The dash light came on indicating door was ajar. Door was not able to be closed after repeated attempts of closing. Passenger has to hold the door closed. Same occurrence happened to the driver side door and it would not latch so the vehicle couldn’t be used that day otherwise driver would have to hold door closed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640056February 1, 2025
AIR BAGS
The truck was involved in a major crash, but none of the airs deployed. The accident took place on 1/29/2025. A shed not tied down blew off a trailer into my truck.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11640073February 1, 2025
POWER TRAIN
My trucks transmission will down shit on its own out of know were it will be in like 5 th gear then it drops down into 3 erd r 2 end gear
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640113February 1, 2025
STRUCTURE:BODY
Driver side Door latch won’t latch when cold- below freezing temperatures. The door stays frozen in the open position and is unable to latch closed Stays open when driving
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640146February 1, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2017 Ford F-150. The contact stated that upon starting the vehicle they heard an abnormal rattling sound emanating from the engine compartment. After the vehicle reached adequate temperatures, the rattling ceased but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the cam phasers. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program 21N03. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 158,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640095February 1, 2025
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
The component that is malfunctioning is the LCD dash screen that contains all of the dash indicators (Speed, RPM, gear indicator, etc.). The issue is that without warning, different colored lines flash across the screen. It is distracting and I am quite worried that if the screen goes out, I will not know how fast I am going, and I won't be able to see any of the dash indicators related to the system status. It is getting worse every day that I have the vehicle, and now the whole screen is flickering. I purchased the vehicle approximately 3 days ago and the issue has recurred every single day and I have taken a video every time it occurs (as of this report I have 7 videos). The vehicle has not been confirmed by the dealer or others because the dealer will not let me bring it in until their next available appointment on 3 March 2025. There are no warning lamps or messages that come up. Typically the symptoms appear after the vehicle is fully warmed up, or if the heater has been running for a while.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639847January 31, 2025
POWER TRAIN, UNKNOWN OR OTHER
(A known defective Product/Part ) My name is [XXX] , and I am a retired military veteran and former police officer. I proudly served my country and community, including a deployment to Africa from 2021–2022. Unfortunately, during my service, I developed a chronic medical condition that ultimately led to my inability to continue working as a police officer and a soldier. Due to my physical limitations, I was honorably released from law enforcement, a career I deeply valued. In 2019, I purchased a 2018 Ford F-150 XLT 5.0 Crew Cab with 14,000 miles on the odometer which has always been a goal of mine. In an effort protect my investment, I purchased an extended warranty, which I believed would cover me until I reached 100,000 miles. The truck currently has 77,000 miles, and I recently experienced a serious mechanical issue. While returning home from dropping my son off at college, my truck began harshly shifting, hesitating between gears, and jerking forward. The wrench light appeared, and I experienced a significant decrease in power. I immediately took it to Landers Ford in Covington, TN, where I was informed that the CDF drum is malfunctioning—a known issue with this type of transmission. The estimated repair cost is $9,335.14, but I was informed that my extended warranty had expired in 2024. I have meticulously taken care of my truck since I purchased it. I have only recently started driving it on a regular basis. As a [XXX] living on a fixed income, I simply do not have the means to cover this cost. This appears to be a known issue with several models of the Ford F-150. Some of the sites that reference this issue are: [XXX] [XXX] [XXX] I am seeking assistance to get this resolved and corrected INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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