Ford F-150 Complaints

39,812 consumer complaints on file.

#753299October 16, 2001
ENGINE AND ENGINE COOLING:ENGINE
I CONTACTED SUTTON FORD AND QUICKLY REALIZED THAT THEY WOULD NOT HELP. I THEN CONTACTED [XXX] AT FORD IN DEARBORN, MICHAGAN. HER PHONE NUMBER IS [XXX] ASK FOR THE EXECUTIVE OFFICE AND THEN FOR [XXX]. SHE MADE ME BRING THE TRUCK IN SO A FORD MECHANIC COULD DO THE INSPECTION. SUTTON CHARGED ME 29.95 FOR LOOKING AT THE OIL PAN AND AGREEING THAT THE PAN HAD RUSTED THROUGH. I WAS TOLD OUT IN THE SHOP THAT THIS IS A COMMON PROBLEM WITH A 96 TRUCK. [XXX] AT FORD THEN INFORMED ME THAT THIS IS A COMMON PROBLEM AND IS NOT FORDS RESPONSIBILITY TO REPAIR. I EXPLAINED THAT I HAVE NEVER HAD AN OIL PAN RUST THROUGH, EVER, ESPECIALLY WHEN THE TRUCK ONLY HAS 70-75,000 MILES ON IT. I ASKED WHAT I SHOULD PUT ON THE OIL PAN ON MY $30,000.00 WINDSTAR TO MAKE SURE THAT OIL PAN DOES NOT RUST THROUGH, SINCE THIS IS A COMMON PROBLEM. SHE REFUSED TO ANSWER. MY NEIGHBOR JUST HAD THE SAME PROBLEM WITH HIS TRUCK. THE REPAIR AT FORD IS 625.00. I HAVE CALLED AROUND AND HAVE BEEN TOLD THAT THIS IS A VERY COMMON PROBLEM. ONE MAN WHO ANSWERED THE PHONE AT THE EXECTIVE OFFICE TOLD ME HE HAS DEALT WITH THE SAME PROBLEM MANY TIMES. AN OIL PAN SHOULD NOT RUST OUT LIKE THIS. I JUST SOLD A 90 TEMPO WITH 175,000 MILES ON IT AND THE OIL PAN IS JUST FINE. FORD IS PULLING A FAST ONE ON A LOT OF PEOPLE. I TOLD [XXX] THAT I WOULD BE WRITING TO HER BOSS. SHE ADVISED ME THAT SHE WOULD INTERCEPT THE LETTER AND HER BOSS WOULD NOT SEE IT. HER WORD IS FINAL. ANYTHING YOU CAN DO TO HELP WOULD BE GREATLY APPRECIATED. IF YOU NEED ANY ADDITIONAL INFORMATION PLEASE DON'T HESITATE TO CALL. THANK YOU, [XXX]. *AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *JS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#753311October 16, 2001
AIR BAGS:FRONTAL
ON SUNDAY, 10/07/01 AT APPROXIMATELY 2PM, I WAS PARKING ALONGSIDE A RESIDENTIAL STREET BEHIND MY UNOCCUPIED FATHER IN LAW'S TRUCK. I WAS SLOWING DOWN TO PARK, GOING LESS THAN 5 MPH, WHEN MY FOOT SLIPPED AND I BUMPED MY FATHER IN LAW'S REAR BUMBER. THE COLLISION WAS NOT HARD. THERE WAS NO DAMAGE TO HIS TRUCK. MY TRUCK'S LICENSE PLATE WAS SLIGHTLY DENTED AND THE BUMBER COVER WAS ONLY SCRATCHED. THIS MILD IMPACT, HOWEVER DID CAUSE BOTH MY AIRBAGS TO DEPLOY. I WAS NOT HURT. I REPORTED INCIDENT TO MY INSURANCE AND THEY REFERRED ME TO A BODY SHOP FOR REPAIRS. WHEN I WENT TO PICK UP MY TRUCK TODAY, I WAS TOLD BY BODY SHOP EMPLOYEE THAT IT WAS A STRANGE INCIDENT BECAUSE THE IMPACT HAD BEEN SO MILD AND THE AIR BAGS WERE NOT FULLY DEPLOYED. AS I RESEARCHED THIS WEBSITE I DID FIND INFORMATION ON NHTSA CAMPAIGN ID NUMBER 01VO82000, WHICH ADDRESSES THE AIRBAGS NOT FULLY DEPLOYING. I AM NOT ONLY ADDRESSING THAT PROBLEM, BUT ALSO AT HOW EASILY THE AIRBAGS DID DEPLOY AT SUCH A LOW SPEED, LOW IMPACT INCIDENT. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#753217October 14, 2001
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
SINCE THE PURCHASE OF THIS BRAND NEW VEHICLE, THE EXHUST HAS BEEN BLACK. THE DEALER'S COMPUTER SAYS THAT NOTHING IS WRONG, I THINK IT IS AN EPA VIOLATION, BUT BECAUSE STATE EMISSIONS IS NOT A REQUIRED TEST IN SOUTH CAROLINA, THEY SAY THAT SINCE IT'S NOT A SAFTEY HAZARD, THERE'S NOTHING THEY CAN DO ABOUT IT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#753229October 14, 2001
FUEL SYSTEM, GASOLINE:DELIVERY, POWER TRAIN:AUTOMATIC TRANSMISSION
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#897653October 12, 2001
STRUCTURE:BODY:DOOR
PASSENGER'S AND DRIVER'S SIDE DOORS WERE CRACKING. CRACK STARTED FROM BOTTOM OF WINDOW AND IT ENDED ON DOOR OF BOTH SIDES. CONTACTED DEALER, AND DEALER WAS NOT WILLING TO DO ANYTHING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#897654October 12, 2001
FUEL SYSTEM, GASOLINE:STORAGE:AUXILLARY TANK:SELECTOR DEVICES
DURING NORMAL OPERATION OF VEHICLE WHEN SWITCHING FROM FRONT TO REAR FUEL TANK, DUAL FUEL TANK SYSTEM, FUEL FROM REAR TANK IS SENT TO FRONT TANK UNEXPECTEDLY. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / ATTACHMENTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#897685October 12, 2001
FUEL SYSTEM, GASOLINE:STORAGE:AUXILLARY TANK:SELECTOR DEVICES
RECALL 00 V 424 000/FUEL LEAKAGE: DEALER; EAGLE PATH FORD, MERCURY; EAGLE PATH, TX; PHONE# 830/757-5700 REFUSED TO HONOR RECALL. INFORMED CONSUMER THAT NOTHING WAS FOUND WRONG, AND REFUSED TO DO ANYTHING ELSE. SEEKING HELP FROM NHTSA IN THIS MATTER. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION ON THIS PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#897694October 12, 2001
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CATALYIC CONVERTER HAD BEEN REPLACED 3 TIMES. FUEL WAS GOING INTO ENGINE /BURNED THROUGH AND CAUSED A HOLE IN CATAYLIC CONVERTER. NO REMEDY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#897605October 11, 2001
SUSPENSION
VEHICLE WOULD VIBRATE WHILE DRIVING AT 40-60 MPH. VEHICLE BEEN TO DEALER'S SHOP ON FIVE OCCASION, VARIOUS REPAIRS WERE DONE AND PARTS REPLACED, PROBLEM STILL REOCCURRING. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#753113October 11, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
BRAKES LOCK UP AND MAKE TRUCK SKID OUT OF CONTROL WHEN THE TRUCK IS COLD AND THE WEATHER IS WET. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#753115October 11, 2001
TIRES:TREAD/BELT
WHILE DRIVING TO BIRMINGHAM, AL ONE DAY, THE LEFT REAR TIRE TREAD SEPARATED FROM THE TIRE, AND ALMOST CAUSED AN ACCIDENT, BUT LUCKALY I MAINTAINED CONTROL ALTHO I DID SWEARVE, AND ANOTHER CAR THAT WAS BEHIND ME RAN OVER MY TREAD. WHILE FIRESTONE MAINTAINES THAT HT TIRES ARE SUPERIOR TO AT TIRES, I BELIEVE THEY OUGHT TO BE ON THE RECALL LIST, AS ANOTHER TIRE ON MY TRUC IS STARTING TO CRACK AND MAY SEPERATE AT ANY GIVEN SUNDAY. ALL ATTEMTPS AT GETTING FIRESTONE TO REPLACE MY TIRES FOR NOTHING HAVE GONE BY WITH NO LUCK. THEY NEED TO BE PUT ON THE RECALL LIST. I HAVE PICTURES. PLEASE PUT THESE DANGEROUS TIRES ON THE RECALL LIST AS WELL. *AK (DOT NUMBER: W208 1PT TIRESIZE: P235/70R16)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#753121October 11, 2001
VISIBILITY:REARVIEW MIRRORS/DEVICES
BOTH SIDE MIRRORS WERE "BUBBLED UP" INSIDE THE GLASS (MIRROR WITH TURN SIGNAL INSIDE) TO THE POINT THAT YOU COULD NOT SEE OUT OF THEM TO SAFELY DRIVE THE VEHICLE. DEALER DID AGREE TO REPLACE AT "DEALER COST" (OVER $200). THE PERSON IN THE BODY SHOP WHO REPLACED THE MIRRORS SAID THAT IT WAS A FACTORY DEFECT AND SHOULD BE REPLACED FREE. MANAGER WOULD NOT AGREE TO DO THIS. THE NEW MIRRORS WERE OF A TOTALLY DIFFERENT DESIGN TO "CORRECT PREVIOUS FLAWS". WE ALSO OWN ANOTHER 1999 FORD F-150 THAT IS DEVELOPING THE SAME PROBLEM WITH THE MIRRORS. WHEN CONTACTED FORD REFUSED TO TAKE RESPONSIBILITY UNLESS "THE GOVERNMENT ISSUES A RECALL"*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#897573October 10, 2001
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
CONSUMER WILL FILL IN INFORMATION CONCERNING FUEL TANK LEAK. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#897591October 10, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION, STRUCTURE:BODY
TRANSMISSION CONVERTER STARTED MAKING NOISE WHEN DOWNSHIFTING. DEALERSHIP WAS AWARE OF PROBLEM . THERE WERE STRESS CRACKS ON ROOF. ALSO, SHEET METAL SHOWED A GAP BETWEEN OPENINGS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#753045October 10, 2001
VISIBILITY:WINDSHIELD WIPER/WASHER
ESTIMATE FOR REPAIRS IS $682.47 FROM WHICH DEALER OFFERED FORDS PORTION (65%). I DECLINED AND STATED THAT FORDS SHOULD COVER 100% OF COSTS SINCE THESE ARE NOT NORMAL WEAR AND TEAR ITEMS. NO SAFETY DEFECT LISTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#753046October 10, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, VISIBILITY:WINDSHIELD WIPER/WASHER
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#897458October 9, 2001
FUEL SYSTEM, GASOLINE:STORAGE:AUXILLARY TANK:SELECTOR DEVICES
NHTSA RECALL 01I008000. DEALER HAS BEEN CONTACTED FOR RECALL REPAIRS, BUT WAS UNABLE TO REMEDY PROBLEM FOR LACK OF PARTS. PLEASE PROVIDE FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#752990October 9, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS, ENGINE AND ENGINE COOLING:ENGINE
COPY OF EMAIL TO FORD: I WROTE TO YOU A COUPLE OF MONTHS AGO REGARDING AN EXTREME LEVEL OF CORROSION OCCURRING ON MY 1996 F150 WHICH RESULTED IN THE OIL PAN RUSTING THROUGH ONLY TO BE REBUFFED. WELL NOW THE LEVEL OF CORROSION IS EVEN WORSE. THE BRAKE LINES ARE SO CORRODED THAT ONE OF THEM BURST AND NEARLY CAUSED AN ACCIDENT. CLEARLY THIS IS NOT NORMAL. THIS VEHICLE IS ONLY USED FOR PERSONAL USE AND IS ONLY USED ON THE HIGHWAY FOR TRANSPORTATION. I HAVE ANOTHER VEHICLE, A JEEP, WHICH SITS NEXT TO IT THAT IS 5 YEARS OLDER THAT IS NOT EXHIBITING THE CORROSION FOUND UNDER YOUR VEHICLE. AS I MENTIONED IN MY PREVIOUS LETTER, I AM THE ORIGINAL OWNER AND THE VEHICLES MILEAGE IS LESS THAN 60K. CLEARLY THIS VEHICLE IS DEFECTIVE BUT YOUR EARLIERRESPONSE TO ME INDICATES THAT YOU DONT CARE. THEREFORE, YOU HAVE LOST MY WIFE AND I AS CUSTOMERS AND I FEEL OBLIGATED TO TELL ANYONE I KNOW OF YOUR POOR QUALITY AND CONCERN FOR YOUR CUSTOMERS. THIS VEHICLE IS A DEATHTRAP LOOKING FOR ITS FIRST VICTIM AND I HAVE NO CHOICE BUT SELL THE VEHICLE AND SEND A COPY OF THIS LETTER TO THE NHSTA SO THAT ITS ON RECORD THAT FORD WAS NOTIFIED OF THE DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#785713October 5, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENGINE FAILED. YD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#752926October 4, 2001
TIRES
HAD A TIRE BLOWOUT WHILE ON INTERSTATE. GOODYEAR DEALER INSPECTED TIRE AND DETERMINED THAT THERE WAS NO CUTS OR PUNCTURES THAT CAUSED THE BLOWOUT.GOODYEAR OFFERED A DISCOUNT ON A NEW TIRE BASED ON TREAD WEAR.GOODYEAR DEALERS , HOWEVER DO NOT HAVE THE TIRE NEEDED. I CONTACTED GOODYEAR AND THEY SAID THEY ARE ON BACK ORDER AND I SHOULD JUST BUT A USED TIRE TO USE UNTIL TIRES ARE AVAILABLE.I DON'T WANT TO USE ANY USED TIRES AND I AM NOW AFRAID OF MY OTHER TIRES ON ANY INTERSTATE DRIVING.GOODYEAR WAS VERY UNCOOPERATIVE TO TRY TO HELP ME IN ANY WAY EXCEPT TO SAY THEY DON'T HAVE MY PARTICULAR TIRE. I WOULD BE WILLING TO UPGRADE TO A BETTER TIRE AND INSTALL A COMPLETE NEW SET IF THEY WOULD CONSIDER THEIR DISCOUT ON THE BETTER TIRES. I FEEL THAT I HAVE NOT BEEN TREATED FAIRLY AS THE TIRE DEFECT WAS NOT ANY FAULT OF MINE...CAN YOUR ORGANIZATION HELP ME IN ANY WAY? I HAVE SOME MORE INTERSTATE TRIPS TO MAKE AND DO NOT FEEL SAFE WITHOUT HAVING NEW TIRES INSTALLED.ND. *AK (TIRESIZE: P275/60R17)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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