Ford F-150 Complaints

39,812 consumer complaints on file.

#10017821April 29, 2003
STRUCTURE:BODY:DOOR
THE DRIVERS DOOR CRACKED. THE DEALER WAS NOTIFIED. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10017629April 28, 2003
ENGINE AND ENGINE COOLING:COOLING SYSTEM
THE VEHICLE EXPERIENCED THE SAME DEFECT WITH THE WATER PUMP AS STATED IN RECALL 00 V 094 000, HOWEVER THE VEHICLE IDENTIFICATION AND MODEL WAS NOT INCLUDED IN THE RECALL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10017644April 28, 2003
EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH
WHILE DRIVING, THE CONSUMER TRIED TO TURN THE HIGH BEAM LIGHTS ON AND THE HEADLIGHTS WENT OUT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10017662April 28, 2003
STEERING:LINKAGES:TIE ROD ASSEMBLY
WHILE DRIVING THE VEHICLE AT 5 MPH, THE TIE ROD FRACTURED, AND THE CONSUMER LOSS THE CONTROL OF THE VEHICLE. *JB DURING THE PAST EVENTS/INSPECTION, THERE WAS NO WARNING THAT FAILURE WOULD OCCUR. *SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10016630April 28, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION IS SLIPPING IN ALL GEARS AND REVERSE IS NOT WORKING AT ALL. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10016636April 28, 2003
ENGINE AND ENGINE COOLING:ENGINE
INCIDENT = IN 2000 FORD MOTOR COMPANY EXTENDED THE WARRANTY ON FORD F-150 PICKUPS TO COVER A KNOWN DESIGN PROBLEM INVOLVING A GASKET THAT KEPT COOLANT FLUIDS FROM LEAKING INTO THE CRANKCASE AND DESTROYING THE ENGINE. THEY ONLY OFFERED TO REPLACE THE EXISTING GASKET TO MAKE SURE IT WASN'T LEAKING AND THEN EXTEND THE WARRANTY FOR ANOTHER 12 MONTHS. JUST AS THEY KNEW IT WOULD, APPROXIMATELY THREE YEARS LATER (APRIL 27) THEIR REPLACEMENT GASKET CRACKED AND COOLANT FLUID LEAKED INTO THE ENGINE THROUGH THE CRANKCASE, AND MY ENGINE SEIZED UP. DAMAGE RESULTING = MY ENGINE BEGAN TO CLATTER, AND I DROVE STRAIGHT TO A DEALERSHIP. I AM NOW HAVING TO REPLACE THE ENGINE ($3,600.00 PLUS TAX). IN TALKING WITH THE AUTHORIZED REPAIR DEALER IN CLARKSVILLE, TN WHERE THE TRUCK BROKE DOWN AND MY USUAL AUTHORIZED REPAIR DEALER HERE IN NASHVILLE, APPARENTLY THIS IS HAPPENING TO MANY OF THE F-150'S THAT RECEIVED A NEW GASKET AND AN EXTENDED 12 MONTH WARRANTY. AGAIN, FORD KNEW THERE WAS A DESIGN PROBLEM (WHICH BY THE WAY BOTH PLACES TOLD ME FORD CORRECTED IN SUBSEQUENT YEARS) AND ONLY OFFERED A BAND-AID APPROACH TO DEALING WITH IT. IN TALKING WITH THE FORD MOTOR COMPANY CONSUMER AFFAIRS, I HAVE REQUEST THAT THE COST, OR AT LEAST A PORTION OF THE COSTS, OF MY NEW ENGINE BE PAID BY FORD. THE REPAIRS WILL BE MADE TOMORROW, APRIL 29. NEEDLESS TO SAY, FORD HAS NOT RESPONDED OR OFFERED TO PAY FOR MY NEW ENGINE. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10016573April 27, 2003
ENGINE AND ENGINE COOLING:ENGINE
STARTED VEHICLE, THEN COULD SMELL AN ODOR, ABOUT 30 SECONDS LATER IT SMELLED LIKE A BELT BURNING. AFTER OPENING THE HOOD AND SEEING A FIRE ON THE DISTRIBUTOR CAP WHERE THE 4 WIRES PLUG IN. I S/O ENGINE AND PUT OUT FIRE WITH EXTINGUISHER. *NLM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10016572April 27, 2003
STRUCTURE:BODY:DOOR
DOOR CRACKING ON BOTH FRONT DOORS, 1997 F150 PICKUP. I BOUGHT THE TRUCK USED, BUT WITH THE ESP WARRANTY, THE DEALER WOULD NOT FIX IT...SAYS NOT COVERED. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10016525April 26, 2003
SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY:LEAF
ON APRIL 12, 2003 WHILE DRIVING MY 1997 FORD F 150 SUPER CAB PICKUP VIN [XXX] I NOTICED A NOISE COMING FROM THE REAR OF THE VEHICLE. AFTER STOPPING TO INVESTIGATE I DISCOVERED THE MIDDLE LEAF OF THE REAR LEAF SPRING HAD BROKEN IN HALF AND THE FORWARD HALF WAS DANGLING IN THE AIR HELD THERE BY THE CLAMP THAT WAS INSTALLED AT THE DEALER (BONNELL MOTORS) WHERE I PURCHASED THE TRUCK AS PART OF NHTSA RECALL 98V16000. UPON FURTHER EXAMINATION I NOTICED THE MIDDLE LEAF ON THE LEFT REAR LEAF SPRING APPEARS TO HAVE SHIFTED AS IT IS NO LONGER EVEN WITH THE OTHER TWO LEAFS. I ALSO TOOK A CLOSER LOOK AT THE BROKEN MIDDLE LEAF FROM THE RIGHT SIDE AND IT APPEARS THAT A MAJOR FRACTURE EXISTED FOR SOME TIME BEFORE THIS FINALLY DECIDED TO FAIL. MY FIRST ACTION WAS TO CALL FORD CUSTOMER RELATIONS TO INFORM THEM AND TO FILE A COMPLAINT OF WHAT HAPPENED AND TO SEE IF THIS TYPE PROBLEM HAD BEEN REPORTED AND IF SO WHAT IS GOING TO BE DONE. I ADVISED THEM OF THE RECALL ISSUED BY NHTSA (98V16000). HOWEVER I WAS TOLD THAT RECALL WAS ISSUED BY A THIRD PARTY NOT FORD AND THERE HAVEN'T BEEN COMPLAINTS RECEIVED OR RECALLS ISSUED FOR THIS TYPE OF PROBLEM BY FORD. NEXT I WAS ADVISED BY FORD CUSTOMER RELATIONS TO TAKE THE VEHICLE TO BONNELL MOTORS AND TALK THEM ABOUT THE PROBLEM. ALTHOUGH THEY WOULDN'T MAKE ANY ASSURANCES FORD WOULD PAY FOR THE REPAIR AS THEY WORK ON A CASE BY CASE BASIS BETWEEN FORD AND DEALERS TO DETERMINE IF THE SITUATION WARRANTS IT. UPON MEETING WITH A SERVICE WRITER AT BONNELL MOTORS I WAS ADVISED THEY NEVER SAW THIS TYPE OF PROBLEM BEFORE, IN FACT THEY HAVE NEVER HAD TO ORDER LEAF SPRINGS BEFORE. THE SERVICE WRITER ADVISED ME THAT FORD'S STATEMENT ON SPRINGS WAS IF THE VEHICLE IS OVERLOADED OR UNDER LOADED CAN RESULT IN LEAF SPRINGS BREAKING. THE SERVICE WRITER LOOKED UP HOW MUCH IT WOULD COST TO REPLACE BOTH RIGHT AND LEFT LEAF SPRINGS. THAT COST WOULD BE $615.00, AND IF HAD 2,000 FEWER MILES FORD WOULD HAVE PAID ALL BUT A $250.00 DEDUCTIBLE. *NLM INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10017562April 25, 2003
ENGINE AND ENGINE COOLING:ENGINE
THE CONSUMER TURNED THE VEHICLE OFF, AND NEARLY 2 HOURS LATER, THE HORN BEGAN "BLARING" AND THEN THE VEHICLE CAUGHT FIRE UNDER THE HOOD. *JB AROUND 2 MONTHS BEFORE THE FIRE THE CRUISE CONTROL STOPPED WORKING. NEVER HAD REPAIRED.. THE CRUISE STARTING WORKING FOR ABOUT A HALF HOUR ONE DAY THEN STOPPED WORKING AGAIN. THEN THE BRAKE LIGHTS WENT OUT. ONE FUSE WAS BLOWN. REPLACED 4 FUSES AND THEY KEPT BLOWING WITH A FLASH. ON THE FIFTH FUSE I STARTED THE TRUCK UP AND IT TOOK THE FUSE WITHOUT BLOWING. THIS WAS ALL THE DAY BEFORE THE FIRE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10017585April 25, 2003
STEERING
WHILE BACKING OUT OF THE DRIVEWAY, THE CONSUMER TURNED THE STEERING WHEEL, AND IT CONTINUED TO TURN WITHOUT STOPPING. THE CONSUMER OPENED THE HOOD AND NOTICED THE STEERING WHEEL SHAFT HAD SEPARATED FROM THE STEERING BOX. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10016485April 25, 2003
STRUCTURE:BODY:DOOR
I HAVE CRACKS IN BOTH MY DRIVER AND PASSENGER SIDE DOORS ABOUT 2" ABOVE THE BOTTOM OF THE WINDOWS. I LOOKED AT 24 OTHER F-150'S AND FOUND THAT 21 OF THEM HAD THE CRACKS AS WELL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10016439April 24, 2003
FUEL SYSTEM, GASOLINE:STORAGE:AUXILLARY TANK:SELECTOR DEVICES
MY 1994 FORD F-150 IS SPILLING FUEL OUT OF THE FRONT TANK WHEN YOU FILL THE REAR TANK. I CONTACTED THE DEALER AND FOUND OUT THERE IS A RECALL ON 1990 THROUGH 1993 TRUCKS WITH DUAL TANKS. THIS RECALL SHOULD INCLUDE THE 1994 TRUCKS ALSO. THIS IS A FIRE HAZARD AND ENVIRONMENTAL HAZARD. AND SHOULD BE ADDRESSED IMMEDIATELY. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10017528April 24, 2003
ENGINE AND ENGINE COOLING:ENGINE
THE TIMING CHAIN FAILED WHICH CAUSED COOLANT TO LEAK ONTO THE LOWER INTAKE MANIFOLD. *JB PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10015751April 23, 2003
ENGINE AND ENGINE COOLING:ENGINE
THE OIL PAN RUSTED THROUGH, AND LEAKED ENGINE OIL OVER THE ROAD AND IN THE GARAGE. THE CONSUMER REQUESTED REIMBURSEMENT FOR REPAIR. MR SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10016412April 23, 2003
SUSPENSION:FRONT:SPRINGS:TORSION BAR
RIGHT SIDE TORSION BAR SNAPPED IN TWO GOING ACROSS PARKING LOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10016346April 22, 2003
UNKNOWN OR OTHER
LOST THE PLUG ON THE NUMBER 3 CYLINDER ON THE PASSENGER SIDE. I OWN 2001 F-150 LIGHTNING. I HAVE NO MODS. THE VEHICLE HAS 24,300 MILES. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10016359April 22, 2003
STRUCTURE:BODY:HOOD
I AM DISAPPOINTED TO FIND OUT THE HOOD OF MY F150 FORD SUPER CAB PICKUP IS MADE OF ALUMINUM. MY CONCERN IS THE SAFETY FACTOR. IS IT SAFE IN A CRASH?? *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10017306April 21, 2003
FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING
WHILE REFUELING AT A GASOLINE STATION THE VEHICLE SHUT DOWN AND FLAMES STARTED COMING FROM UNDERNEATH THE VEHICLE. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10016283April 21, 2003
VISIBILITY:WINDSHIELD WIPER/WASHER
WINDSHIELD WIPERS ACTIVATE THEMSELVES FOR NO APPARENT REASON. THIS IS DISTRACTING TO THE DRIVER AND COULD BE A POTENTIAL HAZARD. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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