Ford E-350 Complaints (2000)

59 consumer complaints on file.

#11186525March 13, 2019
SERVICE BRAKES, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2000 FORD E-350. WHILE DRIVING 70 MPH, THE VEHICLE ACCELERATED WITHOUT WARNING. THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO DECELERATE. THE CONTACT PLACED THE GEAR SHIFTER INTO NEUTRAL TO STOP THE VEHICLE. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE TWICE. WHEN THE VEHICLE WAS RESTARTED, IT OPERATED NORMALLY AND WAS DRIVEN TO THE CONTACT'S RESIDENCE. IN ADDITION, WHILE DEPRESSING THE BRAKE PEDAL, SMOKE APPEARED FROM THE BRAKE PEDAL. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 169,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11155207November 30, 2018
ENGINE
TL* THE CONTACT OWNS A 2000 FORD E-350. THE CONTACT HEARD A LOUD, BOOMING NOISE FROM THE FRONT OF THE VEHICLE. THE CONTACT DISCOVERED THAT A SPARK PLUG EXPLODED AND DISLODGED FROM THE ENGINE, WHICH SHATTERED THE ENGINE COIL PACK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (TOM HOLZER FORD, 39300 W. 10 MILE RD, FARMINGTON HILLS, MI) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 151,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10695515March 19, 2015
ENGINE
THE SPARK PLUG NO.7 BLOW OUT WITH THE IGNITION COIL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644036October 16, 2014
VEHICLE SPEED CONTROL
2000 FORD E-350. CONSUMER WRITES IN REGARDS TO VEHICLE FIRE. *SMD THE CONSUMER STATED THE FIRE DAMAGED HIS HOUSE AND THE VAN WAS DESTROYED. THE CONSUMER BELIEVED THE CRUISE CONTROL WAS THE CAUSE OF THE FIRE. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10492936January 14, 2013
TIRES:TREAD/BELT, TIRES
TL* THE CONTACT OWNS A 2000 FORD E350 EQUIPPED WITH RUNWAY ENDURO HT TIRES, SIZE LT 225-75-R16 DOT NUMBER (5WTM0408). THE CONTACT STATED THAT UPON INSPECTION, IT WAS NOTICED THAT THE TREAD ON THE PASSENGER REAR TIRE WAS EXTREMELY WORN AND NEEDED TO BE REPLACED. THE TIRE WAS REPLACED BEFORE THE STEEL BELTS FAILED. THE MANUFACTURER WAS NOT NOTIFIED. THE TIRE MILEAGE WAS 18,478. THE FAILURE MILEAGE WAS 76,544. ... UPDATED 02/28/13 *BF THE CONSUMER STATED THE TIRE WAS ABNORMALLY WORN IN ONE SPOT. THE CONSUMER IS IN POSSESSION OF THE TIRE. UPDATED 03/27/2013 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470853August 15, 2012
FUEL SYSTEM, DIESEL
MY FUEL TANK INTERIOR FLAKED SO SEVERELY IT CAUSED THE ENGINE TO BUCK VIOLENTLY AND DRAMATICALLY LOOSE POWER. THIS WAS CAUSED BY THE ALMOST COMPLETE BLOCKAGE OF THE FUEL TANK PICKUP SCREEN/FILTER. SINCE THAT TIME I HAVE HAD TO DISASSEMBLE AND THOROUGHLY CLEAN THE FUEL PICKUP OF THE FLAKES 4 TIMES INCLUDING TODAY. EACH TIME THE PICKUP WAS PACKED WITH SILVER FLAKES FROM THE DETERIORATING LINING OF THE FUEL TANK. THE PROBLEM OCCURRED EACH TIME WHILE TRAILERING MY RV DOWN THE INTERSTATE. IT IS EXTREMELY SCARY AND THE ALMOST COMPLETE LOSS OF POWER MAKES IT VERY DIFFICULT TO GET TO THE NEXT EXIT. THE PROBLEM IS SO PERSISTENT THAT I HAVE PUT A DOOR IN THE FLOOR OF MY VAN SO THAT I NO LONGER HAVE TO DROP THE TANK FOR ACCESS. I PURCHASED THIS FORD E-350 DIESEL NEW IN 2000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360720October 15, 2010
FUEL SYSTEM, DIESEL
I WAS DRIVING A FORD DIESEL VAN NORTH ON HIGHWAY 31 TOWARDS PENNINGTON, NJ, WHEN THE TRUCK STARTED ACTING UP. ULTIMATELY, IT STALLED - RIGHT THERE ON THE HIGHWAY; 4 LANES, SEMI TRUCKS COMING AROUND A BEND @ 40 + MPH, AND NO SHOULDER. I TOLD MY HELPER TO LEAVE THE TRUCK BECAUSE I WAS SURE WE WERE GOING TO GET HIT. NO WAY A TRACTOR TRAILER, AT THOSE SPEEDS, COULD STOP IN TIME. SEVERAL SEMI'S HAD TO CUT OFF CARS IN THE LEFT LANE TO AVOID US. I THOUGHT FOR SURE I WAS DEAD. AFTER SWEATING IT OUT, I FINALLY GOT THE TRUCK STARTED AND GOT TO A SIDE STREET, AT ABOUT 5 MPH. THAT'S WHEN I CALLED AAA & GOT THE TRUCK TOWED TO MY FORD DEALER, WHERE THEY WANT $2500 TO REPAIR WHAT THEY CALL " FUEL TANK DELAMINATION". I NEVER HEARD OF SUCH A THING AND NEITHER DID ANYONE I SPOKE WITH IN THE AUTO REPAIR INDUSTRY SO I GOOGLED IT: FORD DIESEL FUEL TANK PROBLEMS, AND AS IT TURNS OUT, THERE ARE THOUSANDS OF VEHICLES OUT THERE WITH THE EXACT SAME PROBLEM. I"M SURPRISED NO ONE HAS DIED YET, BUT I GUESS THAT'S WHAT IT WILL TAKE, MAYBE WHEN A COUPLE OF KIDS DIE, FORD WILL DO SOMETHING ABOUT IT, IF IT DOESN'T COST TOO MUCH - OF COURSE. TO ALLEVIATE THIS "PROBLEM," THE FORD DEALER IS, IN EFFECT, GOING TO REPLACE THE ENTIRE FUEL DELIVERY SYSTEM, AT THE CONSUMERS COST. NEW FUEL TANK, NEW FUEL TRANSFER PUMP, CLEAN OUT THE FUEL LINES, REPLACE FUEL FILTER, CLEAN INJECTORS, SO, BEND OVER. PS REALLY HOPE NOBODY HAS TO DIE - BUT THAT'S YOUR CALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341387July 4, 2010
ENGINE AND ENGINE COOLING
2000 FORD V8 TRITON ENGINE SPARK PLUG POPPED OUT AND ENGINE MISFIRE HAD THE COIL REPLACED AND HAD MECHANIC TAP OUT THE SPARK PLUG HOLE AND RE SET THE PLUG AND THEN IT HAPPENED AGAIN ON SATURDAY JULY 3RD 2010. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10334085June 1, 2010
FUEL SYSTEM, DIESEL
FORD E350 7.3 LITER DIESEL VAN - HAVING INTERMITTENT PROBLEMS WITH POWER AND BOGGING DOWN AND AT TIMES DYING. DROPPED THE FUEL TANK AND FOND PAINT FLAKES FROM THE TANK DELAMINATING. HAVING TO REPLACE THE TANK AND HOPING THERE IS NO FURTHER DAMAGE ALREADY DONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10304781February 3, 2010
FUEL SYSTEM, OTHER
I HAVE A 2000 FORD E350 THAT STARTED RUNNING ROUGH AND EVENTUALLY LOST POWER ON THE FREEWAY WHEN IT WAS NEEDED I DID'NT KNOW WHAT HAPPENING TO THE VEHICLE IT JUST STARTED SPUTTERING AND SPEWING THICK SMOKE OUT OF THE TAIL PIPE. I LIMPED THE VAN TO THE DEALETSHIP AND AFTER ALL DIAGNOSIS AND REPLACEMENT OF CERTAIN FUEL PARTS WAS SAID AND DONE IT WAS A CLOGGED FUEL SENDING UNIT DUE TO A RUSTY FUEL TANK CAUSED BY DELAMINATION OF THE LINING INSIDE THE TANK. THESE PARTICALS OF DELAMINATION AND THE RUST OF THE EXPOSED METAL OF THE TANK CAUSED THE SENDING UNIT TO BE CLOGGED TO THE POINT OF REPLACEMENT, THE SENDING UNIT ALONE WAS OVER $600.00 OF THE $1600.00 BILL, IT WAS EXPLAINED TO ME THAT THE PROBLEM OF THE CLOGGED FUEL SENDING UNIT WILL HAPPENING AGAIN IN ABOUT A YEAR DUE TO THE TANK FAILING. I AM VERY CONCERNED WITH LOSING POWER AGAIN AND NOT BEING ABLE TO GET OFF THE ROAD ON A MAJOR FREEWAY AND SPEWING THE BIG CLOUD SMOKE OUT THE TAIL PIPE WHEN THIS HAPPENS AGAIN AND POSSIBLY BLINDING THE DRIVERS BEHIND ME. I SPOKE WITH THE DEALER, I WAS ADVISED THAT THE TANKS ARE MADE OF PLASTIC NOW TO AVOID/FIX THIS PROBLEM. I SPOKE WITH FORD MOTOR CORP., THEY STATED THAT MY VEHICLE WAS OUT OF WARRANY AND THEY WOULD NOT COVER THIS UNVOIDABLE PROBLEM. I HAVE TAKEN VERY GOOD CARE OF THIS VEHICLE, IT IS A SERVICE VEHICLE FOR MY COMPANY AND WHEN IT IS DOWN I DO NOT MAKE ANY MONEY. I DO EVERYTHING I CAN TO PERFORM THE PREVENITIVE MAINTENANCE, THERE IS NOTHING I COULD HAVE DONE TO AVOID THIS SAFETY ISSUE, FORD KNOWS THE PROBLEM/SAFETY ISSUE IS THERE AND DID NOT WANT TO HELP OUT AT ALL. AFTER ALL THE RESEARCH THAT I HAVE DONE SINCE PAYING THE BILL AT THE DEALERSHIP I AM VERY DISAPPOINTED TO HEAR WHAT OTHERS ARE GOING THROUGH AND THE ROUTES THEY ARE TAKING TO TRY TO GET THE PROBLEM RESOLVED, THIS WHY I HAVE WRIITEN YOU THIS LETTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10290811November 3, 2009
VEHICLE SPEED CONTROL:CRUISE CONTROL
TL* THE CONTACT OWNS A 2000 FORD E-350. HE RECEIVED RECALL NOTICE # 08V051000 (VEHICLE SPEED CONTROL:CRUISE CONTROL). THE VEHICLE WAS NOT REPAIRED SINCE AN AUTHORIED TECHNICIAN COULD NOT PROVIDE AN ESTIMATE ON WHEN THE PARTS WOULD BE AVAILABLE. THE FAILURE MILEAGE 203,304
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228692May 22, 2008
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2000 FORD E-350. THE CONTACT RECEIVED A RECALL NOTICE IN AUGUST OF 2007 FOR THE ELECTRICAL SYSTEM. THE VEHICLE WAS TAKEN TO A LOCAL AUTHORIZED DEALER FOR REPAIR IN NOVEMBER OF 2007, BUT THE MECHANIC STATED THAT THERE WAS NO RECALL REPLACEMENT PART AVAILABLE. THE CONTACT WAS CONSISTENTLY CALLING THE DEALER TO SEE IF THE PART HAD ARRIVED, BUT WAS INFORMED AGAIN THAT THE PART HAD NOT BEEN MANUFACTURED AND TO CALL BACK LATER. THE CONTACT HAS BECOME VERY DISCOURAGED AND DOES NOT KNOW IF THE RECALL PART WILL EVER BE MANUFACTURED BY FORD. HE WAS UNDER THE ASSUMPTION THAT ALL THE VEHICLES INCLUDED IN THE RECALL NEEDED THE PART TO WARRANT THE REPAIR SERVICE. THERE HAD BEEN NO FAILURE TO DATE. UPDATED 6/16/08 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224530April 14, 2008
ENGINE AND ENGINE COOLING:ENGINE
SECOND TIME SPARK PLUG HAS BLOWN OUT OF THE HEAD, ONCE EACH SIDE. $3500 REPAIR FIRST TIME. WE'LL SEE ON THIS ONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223016April 1, 2008
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2000 FORD E-350. THE CONTACT RECEIVED A RECALL NOTICE FOR THE VEHICLE SPEED CONTROL. SHE TOOK THE VEHICLE TO THE DEALER IN AUGUST OF 2007 AND THE CRUISE CONTROL WAS DEACTIVATED. SINCE THAT TIME, SHE HAS BEEN WAITING FOR THE RECALL REPAIR TO BE PERFORMED; HOWEVER, SHE HAS BEEN GIVEN FOUR DIFFERENT DATES AS TO WHEN THE PART WOULD BE AVAILABLE. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 42,000. UPDATED 4/21/08 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219119February 25, 2008
ELECTRICAL SYSTEM:WIRING
FORD HAS A RECALL #08S01 ON THEIR FUSED JUMPER HARNESS .WE ARE A CHURCH WITH TWO VEHICLES THAT ARE NEEDING THIS RECALL. THE LOCAL DEALER METRO FORD IN TUPELO MISSISSIPPI HAS NOT HAD THIS PART FOR THREE MONTHS AND HAS NOT IDEA WHEN IT WILL COME INTO THEIR SHOP. DO YOU HAVE ANY INFORMATION ON THIS SUBJECT. CAN YOU HELP ME WITH ISSUE? PAUL *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10217509February 8, 2008
FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
7.3 LITER DIESEL ENGINE STALLING. FUEL PUMP AND FUEL FILTER REPLACED;FUEL TANK REMOVED AND CLEANED; SILVER PAINT FLAKES WERE FOUND BLOCKING THE FUEL PICKUP. TANK WAS RE-INSTALLED AND PROBLEM RE-OCCURRED WITHIN 100 MILES. VAN WAS TAKEN TO LOCAL FORD DEALERSHIP AND TANK WAS REMOVED AGAIN. SILVER PAINT FLAKES WERE FOUND BLOCKING THE FUEL PICKUP LINE AGAIN. THE SERVICE TECHNICIAN DETERMINED THAT THE FUEL TANK LINER WAS DE-LAMINATING, AND THE FUEL TANK NEEDED REPLACING. I HAVE THE DEFECTIVE TANK IN MY POSSESSION. THIS WAS A DANGEROUS DEFECT THAT CAUSED ENGINE STALLING IN HEAVY TRAFFIC, ENDANGERING MYSELF AND OTHER MOTORISTS BEHIND AND BESIDE ME. THIS WAS ALSO AN EXPENSIVE AND TIME CONSUMING REPAIR, RESULTING IN LOSS OF USE AND RENTAL EXPENSES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10207564October 31, 2007
ENGINE AND ENGINE COOLING
I HAVE A 200 FORD E-350. AT 130,000 MILES THE SPARK PLUG BLEW OUT OF NUMBER 8 CYLINDER. AND BROKE THE COIL PACK. THEN BLEW OUT AGAIN AT 155,000 MILE AND NOW HAS TAKEN THE THREADS WITH IT. THE ENGINE MUST BE PULLED, IN WHICH WILL RESULT IN A HUGE BILL FOR ME. FORD SHOULD BE MADE TO RECALL THIS PROBLEM THEY HAVE WITH MANY OF THERE ENGINES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204164September 26, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
PARKED TRUCK IN MY DRIVEWAY,WENT IN TO EAT LUNCH,CAME OUT FOUND TRUCK ROLLED DOWN DRIVEWAY,CROSSED THE ROAD ON TO MY NEIGHBORS LAWN WHERE IT HIT A TREE AND DID EXTENSIVE DAMAGE TO FRONT OF TRUCK. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10191735May 25, 2007
FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
2000 FORD E-350 ECONOLINE DIESEL SERIAL [XXX] WAS SUBJECT TO RECALL DUE TO LEAKING DIESEL FUEL FROM 35 GAL. TANK. FORD CLAIMS RECALL WAS PERFORMED FOR PREVIOUS OWNER. TANK IS LEAKING AGAIN. REPAIR WAS NOT SUFFECIENT TO ELIMIATE FAILURE. MILEAGE AT SECOND LEAKAGE 99,000 TO PRESENT. *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182265February 11, 2007
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
2000-FORD E-350 SPARK PLUG BLEW RIGHT OUT OF THE ALUMINUM HEAD. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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