Ford E-250 Complaints

322 consumer complaints on file.

#10221856March 20, 2008
ENGINE AND ENGINE COOLING
SPARK PLUG BLEW OUT OF HEAD WITH THREADS IN MY 98 E250 WITH 92,000 WELL MAINTAINED MILES ON IT. THE COST IS YET TO BE DETERMINED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219055February 25, 2008
VEHICLE SPEED CONTROL:CRUISE CONTROL, EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
I RECEIVED A RECALL NOTICE TO INSTALL A FUSED WIRING HARNESS FOR MY BRAKE LIGHT SWITCH. I TOOK IT TO THE DEALER IN AUGUST AND HAD THE WORK DONE. NOW I HAVE RECEIVED ANOTHER RECALL NOTICE WHICH STATES THAT FOMOCO "HAS DECIDED THAT A DEFECT WHICH RELATES TO MOTOR VEHICLE SAFETY EXISTS IN A FUSED JUMPER HARNESS THE WAS INSTALLED IN YOUR VEHICLE WHEN IT WAS SERVICED." THIS APPEARS TO BE A RECALL OF THE HARNESS THAT WAS INSTALLED AS PART OF THE FIRST RECALL. I CALLED THE LOCAL FORD DEALER AND THEY WERE UNAWARE OF A SECOND RECALL AND SAID THEY HAD BEEN WAITING FOR MONTHS FOR THE HARNESSES REQUIRED FOR THE FIRST RECALL. SINCE I STILL DIDN'T KNOW IF THERE WAS A SECOND RECALL I CALLED FORDS TOLL FREE NUMBER AND EXPLAINED THE SITUATION. I WAS TOLD TO CALL THE LOCAL DEALER AND GIVE THEM MY VIN NUMBER. I HAVE NOT DONE THIS YET SINCE I ALREADY CALLED THEM AND DIDN'T GET AN ANSWER. THIS SOUNDS LIKE A VERY SERIOUS PROBLEM AND I WOULD LIKE A CORRECT ANSWER. THANKS. IF THEY DON'T HAVE THE HARNESSES HOW CAN THEY DO THE REPAIRS? WHY ARE THEY NOT AWARE OF THE SECOND RECALL? WHY ARE THE RECALLS NOT FOUND ON YOUR NHTSA WEBSITE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10217697February 11, 2008
VEHICLE SPEED CONTROL
RECEIVED LETTERS (ORIGINALLY FROM 2006) REGARDING RECALL 05S28 - SPEED CONTROL SYSTEM MODIFICATION. TOOK VEHICLE TO DEALERSHIP IN AUGUST 2007, WHERE THEY DISCONNECTED SPEED CONTROLLER, AND SAID PARTS WOULD BE IN 3 WEEKS. CALLED BACK IN SEPT, SAID PARTS WOULD BE IN OCTOBER. CALLED IN OCTOBER, TOLD DECEMBER. CALLED IN FEBRUARY, NOW TOLD APRIL. I AM TRYING TO ESCALATE WITH FORD, BUT ANY ANSWERS FROM THEM ARE NOT CREDIBLE, AS THEY NOW HAVE A HISTORY OF GIVING DATES IN THE FUTURE SO I "GO AWAY" FOR NOW. FORD SEEMS TO HAVE NO PLANS TO FIX OR REPLACE THIS, SO IN THE FUTURE I WILL NOT BE TAKING VEHICLES IN FOR A RECALL UNTIL I CAN CONFIRM THAT ALL PARTS ARE ON-HAND *BEFORE* I ARRIVE. I DON'T THINK THIS IS A GOOD RESULT OF FORD'S IGNORING THE RECALL (BY NOT ORDERING AN APPROPRIATE QUANTITY OF PARTS IN A TIMELY MANNER, STARTING IN 2006). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216742February 2, 2008
ENGINE AND ENGINE COOLING
MY NAME IS [XXX] . I AM A SMALL BUSINESS OWNER IN BARTLETT ILLINOIS. I OWN A FORD ECONOLINE 250 & A FORD EXPEDITION. BOTH VEHICLES HAVE BEEN "FORD SERVICED" SINCE NEW. I RECENTLY HAD A SPARK PLUG BLOW OUT OF THE ENGINE. I HAVE HAD MANY A CAR IN MY DAYS AND I HAVE NEVER HEARD OF THIS FAILURE. FORD INSISTED THIS WAS NOT AN ENGINE DEFECT, AND ALTHOUGH THEY WERE THE ONLY SERVICE PEOPLE THAT EVER WORKED ON THE VEHICLE, I WAS STILL RESPONSIBLE FOR THIS REPAIR. THE COST AROUND $750. MONEY IS IMPORTANT, BUT PRINCIPLE IS MORE IMPORTANT. AFTER SEARCHING THE WEB I FOUND THIS: HTTP://WWW.CONSUMERAFFAIRS.COM/AUTOMOTIVE/FORD_SPARK.HTML HUNDREDS OF COMPLAINTS WITH THE SAME FAILURE. IT IS MY HOPE THAT YOU CAN DO SOMETHING TO BRING THIS TO THE PUBLIC'S ATTENTION AND FORCE FORD INTO ADMITTING FAULT. THIS IS WHY PEOPLE DO NOT BUY AMERICAN ANY LONGER; TO BE HONEST I HAVE ALWAYS BEEN A FORD PERSON; NOT ANY MORE. I AM SELLING BOTH VEHICLES AND NEVER BUYING ANOTHER FORD AGAIN. THANKS IN ADVANCE FOR ANY HELP YOU CAN GIVE IN THIS MATTER. SINCERELY, [XXX] CES, INC. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216762February 2, 2008
VEHICLE SPEED CONTROL:CRUISE CONTROL
FORD MOTOR COMPANY HAS FAILED TO PROVIDE THE NECESSARY SERVICE TO REMEDY THE CRUISE CONTROL RECALL SPECIFIED IN ODI ID NUMBER : 10056190. I HAVE CONTACTED THE DEALERSHIPS IN ASHEVILLE, NORTH CAROLINA & BLACK MOUNTAIN, NORTH CAROLINA MONTHLY SINCE I WAS ADVISED OF THE RECALL AUGUST, 2007. EACH TIME I HAVE BEEN TOLD THAT THE REPAIR KIT IS UNAVAILABLE FROM FORD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203953September 24, 2007
VEHICLE SPEED CONTROL
I RECEIVED A RECALL NOTICE (#05S28) FROM FORD CONCERNING A DEFECTIVE SPEED CONTROL DEACTIVATION SWITCH (CREATING A FIRE HAZARD) ON A VEHICLE I OWN. WHEN I CONTACTED DEALERSHIP SERVICE DEPARTMENTS AS INSTRUCTED (TWO DIFFERENT DEALERSHIPS) I WAS TOLD THE NECESSARY PARTS WILL NOT BE AVAILABLE UNTIL AT LEAST DECEMBER 07 BUT THAT I COULD HAVE THE SPEED CONTROL DISCONNECTED UNTIL PARTS WERE AVAILABLE (MEANING TWO TRIPS TO THE DEALERSHIP - TWO DAYS WITHOUT USE OF A COMPANY VEHICLE). I HAVE CONTACTED FORD DIRECTLY AND WAS TOLD THE SAME. HOW CAN IT POSSIBLY TAKE LONGER TO OBTAIN REPLACEMENTS FOR HAZARDOUS DEFECTIVE PARTS THAN IT TAKES TO ORDER A CUSTOM VEHICLE FROM THE FACTORY? DOES YOUR ORGANIZATION HAVE ANY AUTHORITY TO FORCE A MANUFACTURER TO EXPEDITE SUCH MATTERS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10201120August 29, 2007
ENGINE AND ENGINE COOLING, EQUIPMENT ADAPTIVE/MOBILITY
TL*CONTACT OWNS A 2006 FORD E250. WHILE DRIVING 40 MPH, THE ELECTRONIC MOBILITY CONTROL SYSTEM FAILED. THE CONTACT WAS UNABLE TO STEER THE VEHICLE, LOST CONTROL AND CRASHED INTO THE WALL OF A BRIDGE. THE PASSENGER SIDE OF THE VAN WAS DAMAGED. A POLICE REPORT WAS FILED. THE CONTACT WAS TAKEN TO THE HOSPITAL DUE TO A FRACTURED KNEE AND RECEIVED A CAST ON HIS LEFT LEG. HE IS CURRENTLY IN NEGOTIATIONS WITH THE COMPANY THAT INSTALLED THE HANDICAPPED EQUIPMENT. THE DEALER INFORMATION IS UNAVAILABLE. THE CURRENT MILEAGE WAS 5,600, AND THE FAILURE MILEAGE WAS 5,600. UPDATED 09/18/07 *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10201066August 28, 2007
AIR BAGS:ON-OFF SWITCH ASSEMBLY, EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
FORD E250 VAN 9000#GVW. NO REAR SEATS, OWNERS MANUAL STATES A ON/OFF SWITCH FOR PASSENGER SIDE AIR BAG FOR SMALL CHILD USE, THIS VAN HAS NO SUCH SWITCH, I AM UNABLE TO TRANSPORT MY GRAND CHILD SAFELY. FORD WAS INFORMED OF THIS AND STATED IT WAS A MISS PRINT IN THE OWNERS MANUAL. THEY SAY IT WAS DISCONTINUED BUT NOT REMOVED FROM THE OWNERS MANUAL THAT HAD BEEN REVISED TWICE. I HAVE A VAN THAT I CAN NOT TRANSPORT A SMALL CHILD IN. THE VAN WAS JUST BOUGHT NEW FROM FORD THIS MONTH. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197959July 31, 2007
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
2000 FORD E250 VAN, PURCHASED NEW AUG 2000. PURCHASED EXTENDED WARRANTY, 5 YEARS. NOVEMBER 2005; HARMONIC BALANCER FELL OFF ENGINE. ~79K MILES (APPROX 3 MONTHS OUT OF WARRANTY) TOWED TO DEALER AND REPAIRED. JULY 2007; HARMONIC BALANCER FELL OFF ENGINE. ~101K MILES. TOWED TO DEALER AND REPAIRED. REPAIR PARTS ARE WARRANTED FOR 12 MONTHS. THIS IS 8 MONTHS OUT OF WARRANTY. PLEASE NOTE: HARMONIC BALANCERS DO NOT USUALLY FALL OFF OF ENGINES. THIS REPAIR HAS A 12 MONTH WARRANTY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195390July 5, 2007
ELECTRICAL SYSTEM:IGNITION:MODULE
FAILURE OF CAM POSITION SENSOR ON 2002 FORD F250 DIESEL. MOTOR STOPS WORKING LOST OF POWER STEERING AND ALL POWER,AS IF KEY WAS TURNED OFF. IF PULLING TRAILER THIS WAS AN EXTREMLY DANGERIOS CONDITIONIN IN THE FORD 2002 F250 TRUCK WITH THE 7.3 DIESEL MOTOR. JUST CHECK THE INTERNET TO SEE HOW MANY PEOPLLE WERE HAVING TROUBLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10191284May 20, 2007
ELECTRICAL SYSTEM
WE PURCHASED A 99 E250 CARGO VAN IN NOVEMBER 06, WE ARE NOT SURE IF OLD OWNER HAD SAME PROBLEM, WITHIN 2 WEEKS WE HAD PROBLEMS WITH VAN STARTING. WE ONLY HAVE THE PROBLEM AFTER THE CAR IS SHUT OFF. IT DOES NOT STALL WHILE RUNNING. WE CAN TURN IT OFF AND TRY TO START IT RIGHT BACK UP, IT WILL NOT TURN ALL THE WAY OVER. WE HAVE REPLACED THE FUEL PUMP AND HAD IN THE SHOP 3 TIMES. THEY ARE UNABLE TO FIND ANYTHING WRONG. IT HAS BEEN HOOKED UP TO A COMPUTER, WHEN IT IS STARTED IT SHOWS NOTHING WRONG, WHEN IT WON'T START IT WON'T READ AT ALL. WITH NO RHYME OR REASON IT WILL START ON IT'S OWN. SOMETIMES IT WILL BE A FEW TRIES AND SOMETIMES IT IS DAYS TILL IT STARTS. OUR MECHANIC IS AT A LOSS AS TO HOW TO FIX THIS. IT HAS CAUSED MY HUSBAND TO BE STRANDED AT JOBS 4 TIMES NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189244April 30, 2007
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 FORD E-250. THE CONTACT'S VEHICLE IGNITED IN FLAMES WHILE PARKED. AFTER THE FIRE WAS EXTINGUISHED THE CONTACT CALLED THE INSURANCE COMPANY AND THEN CALLED FORD. THE VEHICLE WAS TOWED TO A SHOP, WHERE IT HAS REMAINED FOR EIGHT DAYS. THE CAUSE OF FAILURE HAS NOT BEEN DIAGNOSED. HOWEVER, THE CONTACT SUSPECTED AN ELECTRICAL FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 20,000. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10188039April 16, 2007
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2001 FORD E-250. WHILE DRIVING 15 MPH A POPPING SOUND WAS HEARD. THE CONTACT OPENED THE HOOD, BUT WAS UNABLE TO LOCATE THE SOUND. THE MECHANIC INSPECTED THE VEHICLE AND NOTICED A SPARK PLUG WAS BLOWN OUT OF THE CYLINDER. THE MECHANIC REPAIRED THE THREAD IN THE CYLINDERS WITH AN INSERT KIT. THERE HAVE BEEN NO OTHER FAILURES SINCE THE REPAIR. THE CURRENT MILEAGE WAS 83,000, AND FAILURE MILEAGE WAS 70,000. *AK THE CONSUMER PROVIDED THE REPAIR INVOICE FOR THE VEHICLE. UPDATED 08/03/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186593March 30, 2007
FUEL SYSTEM, GASOLINE:STORAGE:AUXILLARY TANK:SELECTOR DEVICES
FUEL SPILLS OUT FROM THE FRONT FUEL TANK. FORD REFUSED TO REPLACE THE DUAL TANK SELECTOR VALVE. NHTSA CAMPAIGN ID NUMBER: 91V146000. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10183496February 26, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
4R70W TRANSMISSION FAILURE. PLANETARY GEAR SHATTERED RESULTING IN A TRANSMISSION FAILURE. REQUIRING THE TRANSMISSION TO BE REBUILT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10183494February 26, 2007
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
TOTAL CATALYTIC CONVERTER FAILURE AT 51,000 MILES. SAT AT DEALERSHIP FROM JAN 3,2006 TO APRIL 7, 2005 WAITING FOR DEALER ONLY PART. NO CAUSE FOUND. TRUCK WAS IN EXCELLENT RUNNING CONDITION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175208December 5, 2006
SUSPENSION
DT*: THE CONTACT STATED WHILE DRIVING 56 MPH, THERE WAS A PRONOUNCED VIBRATION THAT WAS PHYSICALLY FELT THROUGHOUT THE VEHICLE. THE DEALER WAS NOT ALERTED. *AK UPDATED 2/27/2007 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173191November 11, 2006
STRUCTURE, ELECTRICAL SYSTEM, EQUIPMENT:APPLIANCE:AIR CONDITIONER
THRU TESTING BY A INDUSTRIAL HYGENTIST WE HAVE PROOF THAT OUR HANDICAPPED VAN CUSTOMED IN MISS IN 2005 AND SOLD AS A BRAND NEW VEHICLE IN 2006 WAS IN FACT DEFECTIVE AND CONTAINS MORE FORMALDEHYDE ABOVE HUMAN CONSUMPTION. THIS VEHICLE WAS RETURNED THE DEALERSHIP IN PLANT CITY, FL BY FLATBED SO THAT NO ONE WOULD EVER ENTER IT AGAIN. THE DEALERSHIP KEPT IT FOR A COUPLE OF HRS AND FLAT BEDDED IT BACK TO MY PROPERTY BECAUSE IT IS HIGHLY COMBUSTIBLE AND THEY DID NOT WANT THEIR DEALERSHIP TO EXPLODE BUT IT IS OK THAT MY HOUSE AND NEIGHBORHOOD HAS THE EXPLOSION INSTEAD. THEY ARE AWARE OF THE PROBLEM AND REFUSING TO SETTLE THRU THE LEMON LAW THEREFORE WE ARE GOING TO COURT. THIS VEHICLE AND ALL OTHER VEHICLES SHOULD BE RESEARCHED AND FIND THEM ALL AND DESTROYED. WHY IS THE NTSHA AND OSHA ALLOWING THIS PRODUCT TO BE USED IN HANDICAPPED OR ANY VEHICLE. THE FORMALDEHYDE AT HIGH TEMP IS A CARRIER OF CANCER. MY FAMILY HAS SEVERE REACTIONS TO THIS VEHICLE. I CAN NOT EVEN GO OUT OF MY HOUSE WITHOUT A REACTION TO THE AIR IN THE FRONT YARD. THE TEMP IS THE VEHICLE IS OVER 125 AT TIMES. THIS DEPT SHOULD HAVE ON THE FIRST COMPLAINT COME OUT AND CHECKED THIS VEHICLE OUT AND IT SHOULD NOT BE IN A RESIDENTIAL AREA BUT IN FACT IN THE LOT OF THE DEALERSHIP IN A CORNER WHERE IF IT DID EXPLODE THERE WOULD NOT BE A LARGE AMOUNT OF DAMAGE. THE DEALERSHIP ALSO HAD TWO EMPLOYEES THAT WERE EXTREMELY EXPOSED LIKE WE WERE AND STILL IGNORE THE SITUATION. MY NEXT STEP IS THE NEW MEDIA AND TV STATIONS TO BRING THIS OUT IN THE OPEN. I FILE A REPORT AND BECAUSE NO ONE ELSE HAS FILED THIS COMPLAINT AND MAYBE NOT AWARE OF IT YET YOU HAVE DONE NOTHING TO HELP. IF YOU CHECK CARFAX IT IS AWFULLY STRANGE WHY E250 FORDS ARE BEING SOLD WITH LESS THAN 20,000 ON THEM AND ARE 2006 BECAUSE PEOPLE ARE GETTING SICK FROM THEM AND DO NOT KNOW WHY. THIS IS A CUSTOM VAN WHICH IS COMPLETELY RUSTED ON BOTTOM AND WATER MARKS EVERYWHERE AND BUILT IN MISSISSIPPI AND NOT A COINCIDENT. *JB
Crash:
No
Fire:
No
Injuries:
4
Deaths:
0
#10171867October 26, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
ALB ARE A DANGER TO DRIVER IN WET ROADS WHEN YOU GO TO STOP AND SLIDE BRAKES COME OFF IT TAKES TO LONG TO COME BACK ON . WHEN YOU NEED TO STOP TO AVOID A ACCIDENT YOU CAN STOP FASTER WITH OUT THEM BY PUMPING BRAKES WHEN THEY COME OFF THERE IS NOTHING YOU CAN DO. WAIT TO HIT SOMEONE TILL BRAKE COME BACK. NOTHING SHOULD TAKE THE DRIVER AWAY FROM HIS CAR THEY WILL GET SOME ONE KILLED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10168986September 22, 2006
VEHICLE SPEED CONTROL, EQUIPMENT ADAPTIVE/MOBILITY
AFTER FULL ACCELERATION, THE THROTTLE ON MY 1999 FORD E250 STUCK WIDE OPEN. THE VEHICLE DID NOT SHUT OFF AND THERE WAS NO TIME TO SHIFT INTO NEUTRAL. THE VEHICLE HAS ADAPTIVE CONTROLS MAKING SHIFTING MORE DIFFICULT THAN FOR A NON-DISABLED DRIVER. THE ADAPTIVE EQUIPMENT COULD BE THE CAUSE, BUT MOST LIKELY IT WAS THE FORD THROTTLE. *NM
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0

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