Ford Crown Victoria Complaints

3,074 consumer complaints on file.

#11022487September 9, 2017
TIRES, TIRES:TREAD/BELT
YOUR SELECTION OPTIONS DO NOT HAVE THE YEAR OF THE CAR, MAKE, MODEL, TIRE SIZE OR TIRE MODEL SO I FILLED SOMETHING IN TO ALLOW ME TO GO FURTHER ON YOUR OPTIONS RIGHT REAR TIRE WENT FLAT ON MY 1938 STUDEBAKER STATE COMMANDER. I WAS DOING APPROXIMATELY 35-40 MILES PER HOUR. I DID NOT HIT ANY POT HOLES OR GET A PUNCTURE. THE INSIDE CORD SEPARATED FROM THE REST OF THE TIRE AND SHREDDED THE INNER TUBE. I CONTACTED THE TIRE MANUFACTURER, MCCREARY TIRE & RUBBER BUT HAVE HAD NO RESPONSE FROM THEM. THIS IS A GENERAL TIRE BRAND AND THE JET AIR MODEL. THE TIRE NUMBER IS CYWMC4D82211. THE TIRE SIZE IS 6.00 X 16. I REALIZE THE TIRE IS SIX YEARS OLD BUT IT ONLY HAS 2000 MILES ON IT AND I AM WORRIED THE OTHER TIRES ON THE CAR CAN HAVE THE SAME PROBLEM HAPPEN TOO THEM. I JUST WANT TO KNOW IF THIS IS A DEFECT ON A SINGLE TIRE OR IS THIS A MFG RUN PROBLEM? THREE POLICE OFFICERS PULLED UP BEHIND ME PUT ON THERE SAFETY LIGHTS AND THEN CHANGED THE TIRE FOR ME. I'M A 71 YEAR OLD DISABLED VET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012424August 2, 2017
SUSPENSION
TL* THE CONTACT OWNS A 1996 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE MAKING A LEFT TURN OFF A DRIVEWAY ONTO A LOT, THERE WAS A LOUD METAL BRAKING NOISE COMING FROM THE FRONT DRIVER SIDE OF THE VEHICLE. THE CONTACT STATED THAT THE FRONT DRIVER SIDE COLLAPSED TO THE GROUND. THE CONTACT NOTICED THE LOWER BALL JOINT DETACHED. THE VEHICLE WAS TOWED TO A PRIVATE INDEPENDENT PARKING LOT WHERE THE CONTACT WAS TO INSPECT THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 136,000. *BF CONSUMER STATED FAULTY RUBBER SEAL WAS DUE TO CORROSION AND MAY HAVE ANOTHER ONE WITH SAME PROBLEM.*JB *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011486July 29, 2017
VEHICLE SPEED CONTROL
I WAS GOING DOWN THE ROAD AND MY GAS PEDAL STUCK TO FLOOR TURNED KEY OFF AND HIT BRAKES FELT LIKE PEDAL WANTED TO STAY DOWN.CITY STREET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011312July 28, 2017
STEERING
WHILE DRIVING HOME TODAY POWER STEERING SUDDENLY WENT OUT ALMOST IMPOSSIBLE TO STEER CAR WHEN I STOPPED THERE APPEARED TO BE SMOKE COMING FROM VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011122July 27, 2017
STEERING
TL* THE CONTACT OWNS A 2006 FORD CROWN VICTORIA. WHILE DRIVING 55 MPH, THE STEERING CAUSED THE VEHICLE TO SPIN CLOCKWISE OUT OF CONTROL AND CRASHED INTO A MEDIAN ON THE LEFT SIDE OF THE ROAD. THE CONTACT STRUCK ANOTHER VEHICLE WHILE SPINNING. THE FRONT PASSENGER SIDE OF THE VEHICLE STRUCK THE REAR PASSENGERS DOOR OF AN ONCOMING VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS DRIVEN FROM THE SCENE TO PARK RIDGE AUTO BODY OF PARK RIDGE, ILLINOIS AND REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE CRASH AND STATED THAT THE VEHICLE WAS OUT OF WARRANTY, AND WAS NOT CAUSED BY THE REPAIR WORK PERFORMED PER NHTSA CAMPAIGN NUMBER: 13V385000 (STEERING)ON JANUARY 10, 2014. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11006728July 21, 2017
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2005 FORD CROWN VICTORIA. WHILE THE VEHICLE WAS STATIONARY, THE PASSENGER SIDE HEADLIGHT SHUT OFF WITHOUT WARNING. ON ANOTHER OCCASION, THE FAILURE OCCURRED WHILE DRIVING 35-40 MPH. THE CONTACT ATTEMPTED TO FIND PARTS INDEPENDENTLY, BUT WAS UNABLE TO REPAIR THE FAILURE. IN ADDITION, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING), WHICH WAS DIRECTLY RELATED TO THE FAILURE. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004387July 11, 2017
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (HARRELSON FORD IN CHARLOTTE, NORTH CAROLINA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004159July 10, 2017
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2004 FORD CROWN VICTORIA. WHILE DRIVING 45 MPH, THE RUNNING LIGHTS IN THE FRONT AND REAR OF THE VEHICLE BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (THOMASVILLE FORD LINCOLN 1515 EAST JACKSON STREET, THOMASVILLE, GA 31792) WHERE IT WAS DIAGNOSED THAT THE LCM HARNESS FAILED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING), BUT THE FAILURE RECURRED. THE CONTACT ALSO STATED THAT HE WITNESSED VISIBLE SMOKE COMING FROM UNDER THE DASHBOARD. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: CAS12683333. THE FAILURE MILEAGE WAS APPROXIMATELY 127,152.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003897July 9, 2017
ELECTRICAL SYSTEM
I HAVE A 2004 CROWN VICTORIA. FORD HAS A RECALL OUT FOR 2003-2005 GRAND MARQUIS AND CROWN VICTORIA'S FOR THEIR LIGHT CONTROL MODULE (LCM) BECAUSE OF SOLDERS BREAKING CAUSING EXTERIOR LIGHTING NOT TO WORK. I TOOK MY CAR TO MY LOCAL FORD DEALERSHIP (APRIL 22, 2017) TO HAVE SUCH RECALL DONE BECAUSE MY EXTERIOR RUNNING LIGHTS WERE NOT WORKING. (PARKING LIGHTS FRONT AND RUNNING LIGHTS REAR) I ALSO ADVISE THE DEALERSHIP OF THIS. WHICH IS DOCUMENTED ON THE RECEIPT I HAVE KEPT. FORD DOESN'T REPLACE THE ACTUAL LCM, ALL THEY DO IS INSTALL A "BYPASS HARNESS" TO BYPASS THE ISSUE WHICH DOES NOT FIX THE PROBLEM. I LEFT THE DEALERSHIP WITH THE SAME LIGHTS STILL NOT IN WORKING CONDITION. AGAIN, STATED ON RECEIPT. THE PROBLEM FIXED ITSELF AND I ASSUMED IT WENT AWAY. NOW IT'S BACK BUT EVEN WORSE. AGAIN MY EXTERIOR LIGHTS ARE NOT WORKING, PARKING AND REAR RUNNING LIGHTS, AND NOW MY INTERIOR INSTRUMENT CLUSTER LIGHTS ARE NOT WORKING AS WELL. FORD KNOWS ABOUT THIS ISSUE. FORD REFUSES TO REPLACE THE FAULTY LCMS IN THESE CARS. I KNOW OF SEVERAL OTHER PEOPLE WITH THE EXACT SAME ISSUE I'M HAVING WHO HAVE CALLED FORD AND COMPLAINED. THIS IS A HUGE SAFETY ISSUE BECAUSE THERE ARE NO REAR RUNNING LIGHTS AT NIGHT, PERIOD. WHEN IT'S PARKED, ON ROADWAYS, HIGHWAYS, ETC. NO ONE CAN SEE ME AT NIGHT FROM THE REAR.. AND THE DASH LIGHTS ARE NOT ON. I CAN PROVIDE WHATEVER NEEDED TO HELP BECAUSE THIS NEEDS TO BE ADDRESSED ASAP. I'LL CALL TOMORROW IF I HAVEN'T HEARD BACK BEFORE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11003729July 7, 2017
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. WHILE DRIVING UNKNOWN SPEEDS, THE HEADLIGHTS STOPPED WORKING PERIODICALLY. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (BRINSON FORD LINCOLN LOCATED AT 2970 STATE HIGHWAY 31 E ATHENS, TX 75752 903-676-5200) WHERE IT WAS DIAGNOSED THAT THE LIGHTING CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE DEALER STATED THAT THE MANUFACTURER NEEDED TO AUTHORIZE THE REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 117,000. UPDATED 08/24/17*LJ THE CONSUMER STATED A LOCAL MECHANIC DETERMINED THE DEALER INSTALLED THE HEADLIGHTS INCORRECTLY. THE VEHICLE WAS REPAIRED. THE DEALER WAS NOTIFIED, BUT DID NOT OFFER ANY ASSISTANCE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002826July 3, 2017
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (NEWINS FORD IN BAYSHORE, NY 11706) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 08/18/17*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001588June 27, 2017
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2005 FORD CROWN VICTORIA. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING) WAS RECEIVED DECEMBER OF 2015. AFTER CONTACTING THE DEALER UPPER MARLBORO FORD IN UPPER MARLBORO, MD, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001486June 26, 2017
SERVICE BRAKES
TL* THE CONTACT OWNS A 2006 FORD CROWN VICTORIA. THE CONTACT STATED THAT ON SEVERAL OCCASIONS WHILE SHE OR HER SISTER WAS DRIVING AT VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED AND IT TRAVELLED TO THE FLOORBOARD AS THE VEHICLE FAILED TO STOP. THE CONTACT STATED THAT SHE WOULD HAVE TO PUMP THE BRAKE PEDAL SEVERAL TIMES IN ORDER FOR THE VEHICLE TO STOP. IN ADDITION WHEN HER SISTER WAS DRIVING, SHE WOULD REMAIN HER FOOT ON THE BRAKE PEDAL UNTIL THE VEHICLE STOPPED. THE VEHICLE WAS TAKEN TO WEBB FORD: 2150 OGDEN AVE, DOWNERS GROVE, IL 60515 (630) 598-4700, WHERE THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT DID NOT OFFER ANY FURTHERED ASSISTANCE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001161June 24, 2017
EXTERIOR LIGHTING
FORD SENT ME A WRITTEN SAFETY RECALL NOTICE 15S39 NHTSA 16V-861 INSTRUCTING ME TO APPROACH MY FORD DEALER TO OBTAIN INSTALLATION OF A LCM BYPASS KIT THAT WILL CORRECT A POTENTIAL HEADLIGHT PROBLEM. I RECEIVED EARLIER LETTERS INFORMING ME THAT FORD WAS SEARCHING FOR A FIX. WHEN I CONTACTED THE DEALER NO SUCH FIX WAS AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000031June 19, 2017
ENGINE, POWER TRAIN
LOSS OF ACCELERATION AT WIDE OPEN THROTTLE, TRANSMISSION SEEMS TO "SLIP" WHEN TRYING TO PASS OR ACCELERATE HARD AT HIGHWAY SPEED HAS HAPPENED ON MULTIPLE OCCASIONS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991059May 22, 2017
EXTERIOR LIGHTING
FORD ISSUED A RECALL FOR MY 05 FORD CROWN VIC. THE DEALER THAT HAS MY CAR FOR THE RECALL IS UNABLE TO FIX THE SITUATION. THE LIGHTING CONTROL MODULE THEY WERE TRYING TO PUT IN MY CAR IS FOR A CAR THAT HAS AUTO LAMPS. MY VEHICLE BY VIN IS NOT EQUIPPED WITH AUTO LAMPS, THEREFORE THE RECALL PART THEY HAVE WILL NOT WORK ON THE CARS WITHOUT AUTOLAMP OPTION. TO OTHER PEOPLE OUT THERE CALL A DEALERSHIP HAVE THEM CHECK BY VIN IF YOUR CAR HAS AUTO LAMP OPTION IF NOT, DO NOT TAKE IT FOR RECALL. THEY HAVE HAD MY CAR FOR A WEEK WITHOUT THE PROBLEM BEING FIXED. THEY ARE GOING TO PUT MY OLD LCM BACK IN MY CAR TOMORROW SO I CAN HAVE MY VEHICLE. IN THE END MY PROBLEM WITH LCM STILL WILL NOT BE FIXED, SO MY TAIL LIGHTS WILL STILL NOT BE WORKING. THANK YOU FORD FOR NOT BEING ABLE TO FIX THE PROBLEM THAT IS YOUR FAULT. THE DEALERS DID NOT EVEN OFFER A LOANER VEHICLE FOR MY TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10990502May 19, 2017
STEERING
STERRING BEGAN GIVING A CLUNKING FEELING IN WHEEL WHEN DRIVING STRAIGHT. MORE NOTICEABLE OVER BUMPS. SHOP BEGAN INSPECTION AND FOUND UPPER INTERMEDIATE SHAFT HAD NEARLY SEPARATED FROM LOWER SHAFT. IF SHAFT HAD INDEED SEPERATED, CAR WOULD HAVE BEEN UNCONTROLLABLE. FORD HAS OPEN RECALL ON THE ISSUE, VEHICLE WAS INSPECTED FOR THIS ISSUE ABOUT 2 YEARS AGO AND SAID TO HAVE NO ISSUE AT TIME, BUT THE ISSUE MENTIONED IN THE RECALL HAS INFACT OCCURRED. HAD TO PAY TO FIND REPLACEMENT STEERING COLUMN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10986187May 17, 2017
ENGINE
THE CAR LEAKS ANTI-FREEZE THROUGHT THE PLASTIC MANIFOLD. WHO EVER HEARD OF A PLASTIC MANIFOLD. THE ORIGINAL PART IS A DEFECTIVE PART-MADE OF THE WRONG MATERIAL.FORD NEEDS TO RECALL THIS PART, IT CAUSES HAVIC CONSTANTLY NEEDS TO ADD COOLANT. THE THERMOSTAT CANNOT BE CHANGED BECAUSE THE PLASTIC HOUSING IS ONE PIECE WITH THE MANIFOLD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985781May 15, 2017
STEERING
TL* THE CONTACT OWNS A 2005 FORD CROWN VICTORIA. WHILE DRIVING 35 MPH, THE STEERING WHEEL BECAME INOPERABLE AND THE VEHICLE LOST STEERING ABILITY. THE DEALER DIAGNOSED THAT THE VEHICLE NEEDED TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V704000 (STEERING). THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984781May 10, 2017
EXTERIOR LIGHTING
LIGHTS KEEP GOING OUT TRIED TWO TIME AT DEALERS AND GETTING NO WERE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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