Ford Crown Victoria Complaints

3,074 consumer complaints on file.

#760868April 18, 2002
FUEL SYSTEM, GASOLINE:CARBURETOR SYSTEM
THE INTAKE MANIFOLD CRACKED NEAR THE THERMOSTAT AND ALL THE COOLANT LEAKED OUT CAUSING THE CAR TO OVERHEAT. TOOK IT TO RANDALL NOE FORD DEALERSHIP TO HAVE IT FIXED. THEY TOLD ME WHAT THE PROBLEM WAS. AT THAT TIME I TOLD THEM IT SOUNDED LIKE A DESIGN DEFECT. THEY SAID THEY HAD SEEN A LOT OF FAILURES LIKE THIS. I ASKED THEM TO CHECK FOR RECALLS WHICH THEY DID BUT NONE WERE FOUND. ABOUT 30 DAYS AGO (AROUND MARCH 15, 2002) A RELATIVE SENT ME AN EMAIL SHOWING THAT MANY 1996 CROWN VICTORIAS WERE BEING RECALLED FOR THE EXACT SAME PROBLEM. I CONTACTED FORD AND THEY SAID OURS WAS NOT INCLUDED. I WOULD LIKE THE NTSA TO MAKE THEM INCLUDE IT. I KNOW, ACCORDING TO THE MECHANIC, THAT THERE ARE MANY OTHER PEOPLE WITH THE SAME PROBLEM. IT WAS CLEARLY A DESIGN DEFECT AND FORD SHOULD BE REQUIRED TO REIMBURSE ME FOR THE $800+ THAT I PAID TO HAVE IT FIXED. THANKS MIKE PARKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8007936April 18, 2002
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
CONSUMER STATES THAT WHEN MAKING A TURN THE BALL JOINTS AND THE BUSHING SQUEAK. THE DEALER HAS BEEN CONTACTED. NLM THERE IS A RECALL, 98V322, REGARDING THIS PROBLEM, HOWEVER CONSUMERS VEHICLE IS NOT INCLUDED. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8007833April 17, 2002
PARKING BRAKE:CONVENTIONAL:MECHANICAL:LINKAGE AND CABLE
WHEN BRAKING LIGHTLY BRAKES FELT LIKE THEY WERE APPLIED HARD. MECHANIC STATED THE PARK BRAKE CABLE HAD SNAPPED AND THE HOUSING AND CABLE WERE WRAPPED AROUND THE LEFT DISC BRAKE. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8007743April 16, 2002
SUSPENSION, STEERING:LINKAGES
VEHICLE WANDERS ALL OVER THE ROAD. TOOK VEHICLE TO MECHANIC, AND HAD VEHICLE ALIGNED, BUT PROBLEM STILL EXISTS. CONSUMER TOOK VEHICLE TO FORD. FORD ADJUSTED STEERING BOX, AND STATED THAT REPLACING GEAR BOX MAY NOT CORRECT THE PROBLEM. *AK THE DEALER LOWERED THE TIRE PRESSURE AS A POSSIBLE SOLUTION FOR THE STEERING PROBLEM. THE PITMAN ARM AND IDLER ARM HAD BEEN REPLACED. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8007669April 15, 2002
FUEL SYSTEM, GASOLINE:CARBURETOR SYSTEM
HAVING PROBLEMS WITH INTAKE MANIFOLD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8007463April 12, 2002
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
CONSUMER STATED FORD KNOWS THERE IS A PROBLEM WITH THE FUEL TANK, AND IS VERY DISTURBED BECAUSE THERE IS NO RECALL. *AK *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8007480April 12, 2002
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
WHILE BRAKING VEHICLE PULLED TO THE RIGHT, MECHANIC DETERMINED LOWER CONTROL ARM BRACKET WELD HAD BROKEN ON RIGHT SIDE. *AK *YD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8007383April 11, 2002
VEHICLE SPEED CONTROL
WHILE COMING TO A STOP VEHICLE SUDDENLY ACCELERATED. CONSUMER WAS NOT ABLE TO STOP VEHICLE. VEHICLE HIT A PEDESTRIAN/ A PARKED VEHICLE, AND A TREE BEFORE COMING TO A STOP. PEDESTRIAN WAS INJURED, DAMAGE TO VEHICLE WAS $ 3400.00. SINCE THE ACCIDENT VEHICLE HAD ACCELERATED ON ITS OWN 3 MORE TIMES. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#8007346April 10, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
WHILE TRAVELING ON HIGHWAY BRAKE PEDAL PULSATES AND VEHICLE VIBRATES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8007180April 9, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
WHILE DRIVING BRAKES CONSTANTLY RUBBING AND CAUSING BRAKE LINE TO FAIL. *AK REFERENCED IN RQ03-004
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760277April 4, 2002
STEERING: STEERING WHEEL/HANDLE BAR
STEERING WHEEL/COLUMN IS NOT PARALLEL TO THE DRIVER. IT IS SLANTED SO THAT YOUR LEFT HAND IS FORWARD OF YOUR RIGH HAND,THEREBY GIVING THE PRECEPTION THAT YOU ARE AIMED/DRIVING TOWARD THE RIGHT SIDE OF THE ROAD. CHECKED ALL CROWN VICTORIA'S ON DEALER LOT AND THEY HAD SIMILIAR SETUP AND IN SOME VEHICLES THE SLANT WAS MORE THAN IN OTHERS. ALSO, IN SOME VEHICELS THE DRIVERS SEAT WAS OFF-SET FACING TOWARD THE RIGHT SIDE OF THE CAR. I CONSIDER THIS A SAFETY ISSUE BECAUSE IT COULD LEAD ONE TO OVER STEER OR OVER CORRECT DUE TO THE MIS-PRECEPTION OF WHERE THE VEHICLE IS ACTUALLY BEING GUIDED. SO FAR THE MANUFACTURER HAS NOT ADVISED ME OF WHY THE VEHICLE IS DESIGNED THIS WAY, BUT AGREES THAT IT WAS BUILT LIKE THIS FOR SOME REASON. HAVE NOT BEEN ABLE TO GET FORD ENGINEERS TO TELL WHY THEY DESIGNED THE STEERING COLUMN THIS WAY. LOCAL DEALER SERVICE CENTER HAD ADJUSTED MY VEHICLE'S STEERING COLUMN TO BE MORE PARALLEL TO ME, BUT IT IS STILL SLANTED AND AT TIMES MAKES STEERING A LITTLE CONFUSING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8006882April 3, 2002
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHILE PULLING OUT OF DRIVEWAY CONSUMER TRIED TO ACCELERATE AND GAS PEDAL STUCK TO THE FLOOR, CAUSING VEHICLE TO ACCELERATE UP TO 50 MPH AT A STOP POSITION. CONSUMER HAD TO STEP ON BRAKES ALOT TO STOP VEHICLE FROM ACCELERATING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#564874April 2, 2002
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
WHILE DRIVING, THE PASSENGER SIDE LOWER CONTROL ARM BALL JOINT BROKE, CAUSING THE PASSENGER SIDE OF THE VEHICLE TO DROP TO THE GROUND, CONSUMERS STEERING THEN BECAME REDUCED CAUSING THE VEHICLE TO SIDESWIPE A TREE, AND ALSO THE TIRE NEEDED TO BE REPLACED DUE TO A LARGE SLASH BEING IN THE TIRE, ON FEB 25, 2000 THE DRIVERS SIDE OF THE VEHICLE BEGAN TO MAKE A NOISE, AND WHILE THE VEHICLE WAS PARKED AT THE MECHANIC SHOP, THE DRIVERS SIDE DROPPED TO THE GROUND, CONSUMER WAS INFORMED THAT THE DRIVERS SIDE FRONT BALL JOINT ASSEMBLY NEEDED TO BE REPLACED, CONSUMER BELIEVES THAT HIS VEHICLE SHOULD HAVE BEEN INCLUDED IN RECALL #98V322000.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8006620March 28, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS, FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
CONSUMER STATE WHILE TRAVELING 60 MPH NOTICE ANTI FREEZE BURNING SMELL INSIDE VEHICLE. CONSUMER STOPPED A SERVICE STATION AND NOTICE ANTI FREEZE ALL OVER ENGINE. VEHICLE WAS SERVICE BY TECHNICIAN AND REPLACE INTAKE MANIFOLD. NLM HEATER HOSE LEAKING COOLANT, ALSO THE BRAKE LINES WERE REPAIRED. *YH REFERENCED IN RQ03-004
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#759709March 23, 2002
FUEL SYSTEM, GASOLINE:CARBURETOR SYSTEM
THEIR HAVE BEEN 3 VIN# RECALLED POLICE CARS,TOW TRUCK DRIVER NEW WHEN I TOLD HIM WHAT PART HAD FAILED INTAKE MANIFOLD. NEW MANIFOLD FRONT PART IS NOW MADE OF METAL. THIS A MANUFACTOR PROBLEM NOT A DEALER PROBLEM. A MAN CAME UP TO ME AND ASKED IF I HAD A PROBLEM WITH INTAKE MANIFOLD HIS HAD DONE THE SAME THING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8006171March 21, 2002
EXTERIOR LIGHTING:HEADLIGHTS:SWITCH, EXTERIOR LIGHTING:TURN SIGNAL:SWITCH
WHEN SWITCHING HEADLIGHTS FROM LOW BEAM TO HIGH BEAM HEADLIGHTS GO OUT UNTIL LIGHTS ARE SWITCHED BACK TO LOW BEAM. HEADLIGHT SWITCH WAS REPLACED A COUPLE OF YEARS AGO. AT THIS TIME IT NEEDS TO BE REPLACED AGAIN.*AK CONSUMER STATES THE PROBLEM IS WITH THE MULTIFUNCTION SWITCH. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#759598March 20, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS APPLIED BRAKES WITH CAR IN CRUISE CONTROL AT 65 MPH, THAN BRAKES WERE APPLIED TO RIGHT FRONT WHICH CAUSED THE CAR TO PULL TO THE RIGHT, LEFT FRONT BRAKES WERE APPLIED WHICH CAUSED THE CAR TO PULL TO THE LEFT, ALSO LOST BRAKE POWER WHERE YOU HAD TO REALLY GET ON THE BRAKES TO GET THE CAR TO STOP LIKE THE CAR HAD NO POWER BRAKES AT ALL, CAR RIGHT NOW SETS IN THE DRIVEWAY AS MY WIFE DRIVES THE CARS AND I FEEL IT IS A MATTER OF TIME BEFORE THIS CAR IS INVOLVED IN A SERIOUS CRASH AND I FEEL IT IS TO DANGEROUS TO ALLOW MY FAMILY TO BE IN THE CAR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#759450March 17, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WE KNOW OF SEVERAL POLICE DEPTS WHO HAVE THESE CARS AND SIMILAR FAILURES. YET NO DEALER IS WILLING TO REPORT TO FORD OR FORD WONT RECALL A LIFE OF A POLICE OFFICER COULD BE ENDED IF THIS FAILURE IS DURING A CHASE. NO SAFETY DEFECT LISTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8005609March 13, 2002
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE, FUEL SYSTEM, GASOLINE:CARBURETOR SYSTEM, FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
COOLANT WAS LEAKING FROM VEHICLE. DEALER DETERMINED THAT INTAKE MANIFOLD WAS CRACKED. THERE WAS A RECALL 01F02500ON FOR THIS PART, BUT ONLY POLICE CRUISERS AND TAXI VEHICLES WERE AFFECTED.*AK DEALER REPLACED CRACKED INTAKE MANIFOLD, ALSO THE FUEL FILTER WAS REPLACED. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#759306March 13, 2002
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
MY ENGINE COOLANT LEAKS OUT VIA A CRACKED MANIFOLD INTAKE. IT CAUSES THE ENGINE TO OVERHEAT, AND HAS DAMAGED THE ALTERNATOR WITH LEAKING COOLANT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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