Ford Crown Victoria Complaints

3,074 consumer complaints on file.

#10112412March 2, 2005
WHEELS
I AM REPRESENTING THE CITY OF TROY, NY POLICE DEPARTMENT. WE HAVE PREVIOUSLY SENT YOU INFORMATION REGARDING THREE CRACKED WHEELS FROM THREE SEPARATE CROWN VIC INTERCEPTOR WHEELS. WE NOW HAVE A FOURTH ONE AND WE ARE HAVING A PROBLEM WITH REPLACEMENT FROM FORD, VIA THE LOCAL DEALER. THE WHEEL IS FROM A 2003 YEAR MODEL, VIN [XXX], DOT [XXX]. THIS IS THE SECOND WHEEL TO CRACK FROM THIS VEHICLE. THE CRACK IS 5" BY 1 3/4". FOR FURTHER INFO PLEASE CONTACT AUTOMOTIVE SUPERVISOR [XXX]. THANKS. *AK *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113192March 1, 2005
VEHICLE SPEED CONTROL:CRUISE CONTROL
WHILE VEHICLE WAS PARKED IT CAUGHT ON FIRE. CONSUMER STATED THE FIRE STARTED IN THE ENGINE COMPARTMENT NEAR THE BATTERY. IT WAS THE VERY SAME ISSUE AS THE RECALL STATED. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10113137February 28, 2005
VEHICLE SPEED CONTROL:CRUISE CONTROL
CONSUMER STATES THAT HE HAD THE VERY SAME PROBLEM AS THE RECALL STATES FOR THE FORD F150 TRUCKS. CONSUMER VEHICLE CAUGHT ON FIRE. HOWEVER, THIS HAPPENED IN 1992. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10112160February 25, 2005
ENGINE AND ENGINE COOLING
I WAS DRIVING DOWN THE HIGHWAY WHEN SUDDENLY THE PASSENGER COMPARTMENT BEGAN TO FILL WITH A WHITE SMOKE AND SMOKE CAME FROM UNDER THE HOOD OF MY CAR. I WAS ABLE TO GET OFF THE ROAD AND LET THE CAR COOL OFF. I HAD THE VEHICLE REPAIRED AT A FORD DEALERSHIP TO THE COST OF $1100 FOR A CRACKED INTAKE MANIFOLD WHICH I WAS TOLD WAS A COMMON PROBLEM THAT FORD WAS AWARE OF AND WOULD ONLY PAY FOR THE REPAIR IF MY CAR WAS A TAXI CAB OR A POLICE CAR!!!!! *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112098February 24, 2005
ENGINE AND ENGINE COOLING:COOLING SYSTEM
SOLE OWNER 1997 FORD CROWN VIC LX; INTAKE MANIFOLD FAILED - APRIL 16, 2003; TSB REPORT ISSUED BY FORD MOTOR COMPANY; COST INCURRED - $1170.00. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112112February 24, 2005
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
INTAKE MANIFOLD CRACKED CAUSING PLUG SOCKETS TO FILL WITH WATER CAUSING VEHICLE TO STALL. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112982February 23, 2005
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
THE VEHICLE WAS LEAKING FLUID FROM THE INTAKE MANIFOLD ONTO THE ENGINE. THIS VEHICLE WAS NOT INCLUDED IN THE RECALL, PLEASE PROVIDE INFORMATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111891February 21, 2005
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
FUEL RETURN LINE FROM ENGINE TO TANK RUSTED THROUGH CAUSING A FUEL LEAK THAT CREATED A FIRE HAZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111845February 20, 2005
ENGINE AND ENGINE COOLING
CRACKED INTAKE MANIFOLD DISCOVERED WHEN CAR BEGAN TO OVERHEAT, THERMOSTAT WAS REPLACED THINKING IT WAS A BAD SEAL, ONLY TO DISCOVER THE MANIFOLD WAS CRACKED. NEW MANIFOLD IS ON ORDER $285 DOLLARS, STILL WAITING ON THE REPAIR BILL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111808February 19, 2005
ELECTRICAL SYSTEM:HORN, VEHICLE SPEED CONTROL:CRUISE CONTROL, EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS
THE HORN / CRUISE CONTROL / AND HAZARD LIGHTS HAVE QUIT WORKING I HAVE BEEN ABLE TO GET IT REPAIRED YET. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110407February 12, 2005
AIR BAGS
AIR BAG DID NOT DEPLOY ON DRIVERS SIDE OF CAR AFTER COLLISION, CHEST INJURES RESULTED, CAR TOTALED. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10108190January 28, 2005
ENGINE AND ENGINE COOLING:ENGINE
WHILE AT WORK PERFORMING AN ALTERNATOR TEST ON A 96 CROWN VICTORIA WITH THE 4.6 ENGINE I WAS RUNNING THE ENGINE AT 2000 RPM. THERE WAS A LOUD POP AND THEN THE ENGINE COMPARTMENT WAS FILLED WITH STEAM AND HOT COOLANT. I WAS ALMOST SCALDED, AS I WAS LEANING OVER THE ENGINE TO ACCESS THE THROTTLE LINKAGE. THE INTAKE HAD CRACKED ON THE COOLANT RUNNER BEHIND THE ALTERNATOR ABOUT 2" WIDE. OUR SHOP HAD TO REPLACE THE CUSTOMER'S INTAKE MANIFOLD AND COULD NOT CHARGE THE CUSTOMER FOR THE PARTS OR LABOR BECAUSE THE CUSTOMER BLAMED US FOR THE DAMAGE. I BELIEVE THAT THE CUSTOMER SHOULD HAVE BEEN INFORMED OF THIS SITUATION BY FORD MOTOR COMPANY AND THE RECALL SHOULD COVER MORE THAN JUST THE "FLEET USE" VEHICLES. THIS IS CLEARLY A PRODUCT DURABILITY/DEFECT ISSUE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10109002January 26, 2005
EXTERIOR LIGHTING:HEADLIGHTS
CONSUMER NOTICED EXCESSIVE MOISTURE IN THE HEADLAMP ASSEMBLY. THIS CAUSED POOR VISIBILITY TO THE DRIVER WHILE DRIVING AT NIGHT. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE CAUSE HAS NOT BEEN DETERMINED. AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10106620January 26, 2005
EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT
CONSUMER JACKED THE VEHICLE UP TO CHANGE THE OIL. WHILE CHANGING THE OIL THE JACK BROKE, AND THE VEHICLE CAME DOWN. THE JACK SHREDDED IN THE GROVES. *AK THE CONSUMER BEGAN LOWERING THE JACK. ONE TURN OF THE SCREW AND THE JACK FAILED. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10106383January 15, 2005
ENGINE AND ENGINE COOLING:COOLING SYSTEM
IN JUNE 2004, WHEN MY 2000 CROWN VICTORIA HAD 37082 MILES ON IT, THE AIR CONDITIONER FAILED TO BLOW COLD AIR; THE VEHICLE WAS INSPECTED BY FORD QUALITY CARE IN GAITHERSBURG, MD, WHERE IT WAS DETERMINED THAT THE PROBLEM WAS ASSOCIATED WITH THE COMPRESSOR AND THE DRYER, BOTH OF WHICH WERE REPLACED. THE COMPRESSOR (PART #F3AZ-19V703-AARM - $391.59) AND DRYER (PART #YW1Z-19C836-AA - $139.30) ALONG WITH OTHER SMALLER PARTS WERE REPLACED FOR $543.12, AND LABOR BROUGHT TO TOTAL BILL TO $1010.62. I ASKED THAT THE PARTS BE RETURNED, BUT WAS TOLD THEY WERE CORE AND COULD NOT BE RETURNED. HAD THE FAILURE OCCURRED 1083 MILES EARLIER I ASSUME IT WOULD HAVE BEEN COVERED UNDER THE WARRANTY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10106386January 15, 2005
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
IN JANUARY 2005, WHEN MY 2000 FORD CROWN VICTORIA HAD 41573 MILES ON IT, THE HEATER FAN FAILED TO BLOW WARM AIR. A LOCAL SERVICE GARAGE IN GAITHERSBURG, MD TESTED THE SYSTEM AND DETERMINED THAT THE BLOWER CONTROL MODULE HAD MALFUNCTIONED. THE MODULE WAS REPLACED (PART #XW1H-19E624-AB, MADE IN BRAZIL, $95.88), AND LABOR TO REPLACE THE MODULE BROUGHT THE TOTAL BILL TO $259.27. IT SHOULD BE NOTED THAT ONLY 4000+ MILES EARLIER THE COMPRESSOR AND DRYER HAD BEEN REPLACED TO PROVIDE COOL AIR DURING THE SUMMER. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10106818January 5, 2005
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
WHILE VEHICLE WAS PARKED A FIRE STARTED UNDER THE HOOD. VEHICLE WAS TOTALED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10110867December 22, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
THE VEHICLE'S INTAKE MANIFOLD CRACKED. *NM THE VEHICLE RAN ROUGH. THE VEHICLE RECEIVED A TUNE UP AND IT STILL RAN ROUGH AND LEAKED FUMES. THE MANIFOLD WAS MADE OF PLASTIC. A METAL MANIFOLD INSTALLED. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104205December 21, 2004
ELECTRICAL SYSTEM
REPLACED SPARK PLUGS AT 75000 MILES WITH BOSCH PREMIUM PLUGS. APPROXIMATELY 3 MONTHS LATER SPARK PLUG NUMBER 7 (3RD FROM FRONT ON PASSENGER SIDE) BLEW OUT, CAUSING DAMAGE TO THE CYLINDER THREADS. HELICOIL WAS INSTALLED AND NEW SPARK PLUG INSTALLED. APPROXIMATELY 3 MONTHS LATER SPARK PLUG NUMBER 6(SECOND FROM FRONT PASSENGER SIDE) BLEW OUT CAUSING THE SAME DAMAGE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099984December 21, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, ENGINE AND ENGINE COOLING:ENGINE
CONSUMER COMPLAINED ABOUT A BRAKE PROBLEM. WHILE DRIVING VEHICLE ACCELERATED WHENEVER THE BRAKES WERE APPLIED.*AK *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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