Ford Crown Victoria Complaints

3,074 consumer complaints on file.

#10243636September 27, 2008
ENGINE AND ENGINE COOLING:COOLING SYSTEM
INTAKE PLASTIC MANIFOLD CRACKED CAUSING LOSS OF COOLANT. VEHICLE HAD 67660 MILES ON IT. THIS IS THE SECOND CROWN VIC WE HAVE OWNED AND IT WILL BE THE LAST. THE FIRST ONE'S TRANSMISSION WENT OUT JUST AFTER THE WARRANTY RAN OUT. WE HAD TO BUY A SECOND CROWN VIC DUE TO THE STEERING MODIFICATIONS NECESSARY FOR MY WIFE TO DRIVE AND THE CROWN VIC IS THE ONLY CAR AT THE TIME THAT COULD BE MODIFIED TO THE NECESSARY STANDARDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10243690September 24, 2008
VEHICLE SPEED CONTROL
UNACCEPTABLE OUTCOME OF 1997 CROWN VICTORIA FORD SPEED CONTROL DEACTIVATION PROGRAM. CONSUMER STATES THAT HIS SPEED CONTROL WAS WORKING BEFORE BEING DEACTIVATED. *NJ THE CONSUMER DECIDED TO TEST THE CRUISE CONTROL AND DISCOVERED THE CRUISE ON LIGHT DID NOT COME ON. *JB UPDATED 10/17/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10243175September 23, 2008
WHEELS
TL*THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE STEEL WHEEL WELD IS COMING APART AND THE TIRES ARE LEAKING. THE CONTACT IS CONCERNED THAT THE WELD COULD SPLIT. WHEN HE NOTIFIED THE DEALER THAT THERE WAS A SAFETY RECALL, HE WAS INFORMED THAT BECAUSE THE VEHICLE WAS NO LONGER AN OPERATING POLICE VEHICLE, THE RECALL DID NOT APPLY. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 03V279000 (WHEELS). THE CURRENT AND FAILURE MILEAGES WERE 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10243129September 22, 2008
TIRES, TIRES:SIDEWALL
TL*THE CONTACT OWNS A 2001 FORD CROWN VICTORIA. THE VEHICLE HAS CORDOVAN CENTRON TIRES. THE CONTACT STATED THAT ONE OF HIS TIRES WAS LOW ON AIR PRESSURE. HE NOTICED THAT THE SIDEWALL WAS CRACKED AND THE STEEL CORD WAS VISIBLE. HE RETURNED TO WHERE THE TIRES WERE PURCHASED, STRAUSS AUTO. THE MANAGER REFUSED TO INSPECT THE TIRE AND STATED THAT IT WAS A MANUFACTURER DEFECT. THE CONTACT WAS ADVISED TO CALL THE MANUFACTURER; HOWEVER, THE MANAGER DID NOT WANT TO GIVE HIM THE MANUFACTURER'S NUMBER. THE CONTACT CANNOT LOCATE THE NUMBER TO CALL AND INQUIRE ABOUT THE TIRE. THE SERIAL NUMBER OF THE TIRE IS 1805. THE TIRE SIZE WAS UNKNOWN. THE FAILURE MILEAGE WAS 39,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10242052September 13, 2008
SEAT BELTS
FRONT PASSENGER SEAT BELT RETENTION DEVICE WOULD NOT RELEASE RESULTING IN SQUEEZING OF CHILD WRAPPED UP IN SEAT BELT. THE SEAT BELT HAD TO BE CUT WITH A KNIFE TO GET CHILD OUT OF SEAT BELT. EVEN WITH THE BUCKLE UNLATCHED. NO MEDICAL TREATMENT WAS NECESSARY BUT, CHILD WAS SEVERELY TRAUMATIZED AS THE SEAT BELT WAS SQUEEZING HER SO TIGHT THAT THE ADULTS TRYING TO FREE HER COULD BARELY GET A FINGER BETWEEN HER AND THE SEAT BELT. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10241788September 11, 2008
EXTERIOR LIGHTING:HEADLIGHTS
I RECENTLY BEGAN HAVING HEADLIGHT TROUBLE WHEN MY HEADLIGHTS STARTED TO SHUT OFF WHILE I WAS DRIVING. I OWN A 2005 FORD CROWN VICTORIA I STILL HAD MY DASH LIGHTS AND TAIL LIGHTS WORKING. APPARENTLY IT IS SOME SORT OF DESIGN FLAW IN THE LCM AND IT ONLY APPLIES TO THE LOW BEAMS AND CONSTANT ON HIGH BEAM FUNCTION. THE FLASH TO PASS FUNCTION WILL STILL WORK THOUGH WHEN IT WAS MALFUNCTIONING. IT SEEMS TO BE ON THE LCM OR LIGHTING CONTROL MODULE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10241690September 10, 2008
EXTERIOR LIGHTING
TL*THE CONTACT OWNS A 1999 FORD CROWN VICTORIA. THE CONTACT EXPERIENCED ISSUES WITH THE EXTERIOR LIGHTING IN HER VEHICLE. THE TURN SIGNALS, TAIL LIGHTS, AND HAZARD LIGHTS STOPPED WORKING. THE HEADLIGHTS AND REVERSE LIGHTS WERE STILL OPERABLE. BOTH THE DEALER AND MANUFACTURER STATED THAT SHE WOULD HAVE TO PAY FOR THEM TO INSPECT THE VEHICLE. THE CURRENT MILEAGE WAS 78,634 AND FAILURE MILEAGE WAS APPROXIMATELY 74,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10241551September 9, 2008
ENGINE AND ENGINE COOLING
2000 FORD CROWN VICTORIA LEAKS COOLANT FROM THE INTAKE MANIFOLD. CONSUMER WANTS TO KNOW WHY THE WARRANTY IS ONLY SEVEN YEARS FOR THIS PART. *NJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240063August 28, 2008
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 1997 FORD CROWN VICTORIA. WHILE DRIVING APPROXIMATELY 45 MPH, THE ENGINE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT CONTROL PANEL. THE ENGINE THEN BEGAN TO OVERHEAT. THE CONTACT PULLED OVER TO FURTHER INSPECT THE VEHICLE AND NOTICED STEAM NEAR THE ENGINE. THE VEHICLE WAS TOWED TO A DEALER AND THEY STATED THAT BECAUSE THE INTAKE MANIFOLD WAS MADE OUT OF PLASTIC, IT FAILED. THE CONTACT WOULD HAVE TO PAY OVER $3,000 TO HAVE THE ENGINE REPLACED. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 91,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10240078August 28, 2008
SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2008 FORD CROWN VICTORIA. WHILE ATTEMPTING TO DEPRESS THE BRAKE PEDAL AT SPEEDS LESS THAN 50 MPH, THE VEHICLE WOULD ACCELERATE INSTEAD OF ATTEMPTING TO STOP. THE DEALER COULD NOT FIND ANY FAILURES AND THE ISSUE RECURRED SEVERAL TIMES AFTERWARDS. WHILE DRIVING 72 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE SUDDENLY ACCELERATED TO 90 MPH UNTIL THE CRUISE CONTROL WAS DISENGAGED. THE MANUFACTURER ADVISED HIM TO TAKE THE VEHICLE TO THE DEALER FOR INSTALLATION OF A MONITORING SYSTEM; HOWEVER, THE DEALER STILL COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE DEALER ALSO STATED THAT HE WAS DEPRESSING BOTH THE BRAKE AND ACCELERATOR PEDALS SIMULTANEOUSLY, WHICH MAY HAVE CAUSED THE FAILURE. THE CONTACT STATED THAT WAS IMPOSSIBLE BECAUSE THE PEDALS WERE INCHES AWAY FROM EACH OTHER. THE FAILURE MILEAGE WAS 11,000 AND CURRENT MILEAGE WAS 15,460. UPDATED 09/25/08 *BF UPDATED 09/26/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239603August 25, 2008
AIR BAGS:FRONTAL
AUTOMOBILE ACCIDENT - HIGHWAY - HIT CENTER CONCRETE WALL MULTIPLE TIMES - BOTH FRONT AND BACK OF AUTOMOBILE. AIR BAGS DID NOT DEPLOY! *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10237322August 7, 2008
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 1995 FORD CROWN VICTORIA. WHILE PULLING OUT OF THE DRIVEWAY AT AN UNKNOWN SPEED, THE BRAKE LINE EXPLODED. THE MANUFACTURER STATED THAT HIS VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 98I001000 (SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS). THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10237253August 6, 2008
SERVICE BRAKES, HYDRAULIC
STEEL BRAKE LINE ON 1997 FORD CROWN VICTORIA RUSTED OUT. BRAKE FLUID LEAKED OUT MAKING THE BRAKES INOPERATIVE. HAD REPAIRS DONE AT LOCAL MECHANIC WHO SAID THIS IS A FREQUENT OCCURRENCE. THIS IS DEFINITELY A SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236646August 1, 2008
TIRES:TREAD/BELT
TL*THE CONTACT OWNS A 2007 FORD CROWN VICTORIA. THE VEHICLE HAS GOODYEAR EAGLE LS TIRES, SIZE P225/60R16. WHILE DRIVING 55 MPH, THE CONTACT HEARD A STRANGE NOISE COMING FROM THE REAR OF THE VEHICLE. HE LOST CONTROL OF THE STEERING WHEEL AND ALMOST CRASHED. HE PULLED OVER AND NOTICED THAT THE REAR PASSENGER SIDE TIRE HAD COMPLETELY SHREDDED OFF. THERE IS APPROXIMATELY AN INCH OF RUBBER REMAINING AROUND THE DIAMETER OF THE TIRE. EMERGENCY ROADSIDE SERVICE PLACED A SPARE TIRE ON THE VEHICLE. HE WENT TO THE FORD DEALER AND WAS INFORMED THAT THEY WERE NOT RESPONSIBLE FOR THE FAILURE WITH THE TIRES. THE CONTACT WAS ADVISED TO CALL GOODYEAR; HOWEVER, HE EMAILED THEM AND WAS INFORMED TO GIVE THEM A CALL. THE FAILURE MILEAGE WAS 6,450. UPDATED 09/15/08 *BF UPDATED 09/19/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235770July 25, 2008
TIRES, TIRES:VALVE
VALVE STEM FAILURE THE STEMS WERE CRACKED ON ALL 4 TIRES MY HUSBAND HAD A BLOWOUT AND 7 DAYS LATER HE HAD A FLAT WHICH IS WHEN WE SEEN THE CRACKS. THE MANAGER OF TIRE KINGDOM KNEW OF PROBLEM WITH TR413 LOT BUT WAS NOT AWARE OF THE RECALL WHICH WE FOUND OUT ON THE INTERNET. HE IS GOING TO REPLACE THE LAST 2 STEM VALVES TOMORROW 7/26 AND WE ARE GOING TO KEEP THE OLD ONES. HE WILL NOT REIMBURSE FOR THE BLOWOUT TIRE. WE BOUGHT THE TIRES NEW 5/29/07 FROM THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235625July 24, 2008
WHEELS
TL*THE CONTACT OWNS A 2004 FORD CROWN VICTORIA. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V079000 (WHEELS). WHEN THE DEALER INSPECTED THE WHEELS, THEY STATED THAT THE RECALL DID NOT APPLY; HOWEVER, THE DEALER BILLED FORD FOR THE RECALL REPAIR. A SECOND DEALER INFORMED THE CONTACT THAT HIS VEHICLE WAS INCLUDED IN THE RECALL, SO HE SCHEDULED AN APPOINTMENT TO HAVE THE REPAIR PERFORMED. THE PREVIOUS DEALER BILLED HIM FOR THE REPAIR WORK. THE RECALL REPAIR IS SPECIFIC TO WHEELS WITH 9 HOLES, WHICH THE CONTACT CURRENTLY HAS ON HIS VEHICLE. THE REPAIR INCLUDED REPLACING THE WHEELS WITH 13 HOLES. THE PART NUMBER OF THE WHEELS IS 3W731007CG. THE CONTACT HAS OWNED THE VEHICLE FOR FIVE MONTHS AND HAS ALL PRIOR MAINTENANCE RECORDS FOR THE VEHICLE. THE CURRENT AND APPROXIMATE FAILURE MILEAGES WERE 93,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233165July 3, 2008
WHEELS
TL*THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. WHILE DRIVING BETWEEN 65-70 MPH, THE CONTACT FELT A VIBRATION IN THE STEERING WHEEL OF HIS VEHICLE. HE RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 03V279000 (WHEELS), WHICH WAS SIMILAR TO THE FAILURE HE WAS EXPERIENCING. THE DEALER STATED THAT BECAUSE HIS VEHICLE WAS NO LONGER A FLEET VEHICLE, BUT A POLICE INTERCEPTOR, THE REPAIR COULD NOT BE PERFORMED. THE MANUFACTURER WAS CONSULTED AND THEY AGREED WITH THE DEALER. THE CURRENT MILEAGE WAS APPROXIMATELY 127,000 AND FAILURE MILEAGE WAS APPROXIMATELY 118,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232108June 23, 2008
EXTERIOR LIGHTING:HEADLIGHTS
THE HEADLIGHT RELAY ON THE LIGHTING CONTROL MODULE (LCM) PART NUMBER NEC-EQ1-11111S OVERHEATS AND FAILS SUDDENLY, SHUTTING OFF HEADLIGHTS WHICH COULD LEAD TO A CRASH. THIS IS AN APPARENT PROBLEM ON 2003 FORD CROWN VICTORIA PASSENGER AND POLICE INTERCEPTOR MODELS. THIS HAPPENED TO ME. RESEARCHING ON INTERNET, APPARENTLY IT IS A COMMON FAILURE THAT GEARHEADS ARE ADVISED TO "MODIFY" THEIR 2003 AS SOON AS THEY GET IT BY REPLACING THIS RELAY ON THE LCM (IF THEY KNOW HOW TO SOLDER.) APPARENTLY, IT IS A 10A RELAY, WITH 8+AMPS GOING THROUGH IT AND IT OVERHEATS AND FRIES THE RELAY. DON'T KNOW IF THIS OVERHEATING CONDITION ENOUGH TO CAUSE FURTHER DAMAGE OR FIRE. IT IS APPARENTLY AN $600-$800 FIX AT THE DEALER IF YOU AREN'T' A GEARHEAD TO REPLACE THE WHOLE LCM (ALTHOUGH IF APPARENTLY REPLACED WITH THE SAME RELAY - SAME PROBLEM WILL DEVELOP). THE FACT THAT THE HEADLIGHTS BOTH GO OUT SUDDENLY IS DANGEROUS. TO DRIVE I HAD TO PULL BACK ON THE BRIGHT LIGHTS HANDLE ON THE STEERING COLUMN TO SEE, AND THIS RESULTED IN A TICKET FROM POLICE, BUT IT WAS THIS OR NOTHING TO GET HOME. CAR NOW IN DRIVEWAY. REPLACED THE SWITCH IN STEERING COLUMN FIRST, BUT THIS DIDN'T SOLVE PROBLEM. FOUND OUT I HAVE TO LEARN TO FIGURE OUT HOW TO SOLDER OR SHELL OUT BIG $$$ TO FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231588June 19, 2008
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2001 FORD CROWN VICTORIA. THE CONTACT STATED THAT HE WORKED FOR A COMPANY THAT HAD SIX CROWN VICTORIAS AND ONE FORD MUSTANG. THE GASKET HAD TO BE REPLACED ON THE FUEL TANK FROM THE FILLER PIPE. WHEN HE FILLED THE VEHICLE WITH GASOLINE, FUEL WOULD LEAK OUT ON TOP OF THE HOT EXHAUST. THE CONTACT NOTICED A TREND AND THE COMPANY REPLACED THE GASKETS ON SEVEN VEHICLES. HE IS CURRENTLY WAITING FOR THE PART FOR THE SEVENTH VEHICLE, WHICH IS ON BACKORDER AT EVERY DEALER IN ATLANTA. HE HAS NOT CONSULTED THE MANUFACTURER. THE CURRENT MILEAGE WAS 120,457 AND FAILURE MILEAGE WAS APPROXIMATELY 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231148June 16, 2008
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1994 FORD CROWN VICTORIA. THE CONTACT RECEIVED A SAFETY RECALL NOTICE IN AUGUST OF 2007. IN SEPTEMBER OF 2007, SHE TOOK HER VEHICLE TO THE DEALER TO HAVE THE VEHICLE SPEED CONTROL DISCONNECTED. IN MARCH OF 2008, SHE WAS INFORMED THAT THE PART FOR THE RECALL REPAIR WAS AVAILABLE AND TOOK HER VEHICLE TO THE DEALER. THE VEHICLE WORKED NORMALLY AFTER THE REPAIR; HOWEVER, WHEN SHE RETURNED HOME IN MAY 27, 2008, THE CRUISE CONTROL FAILED. SHE WAS INFORMED THAT THE CRUISE CONTROL HAD NEVER WORKED. PRIOR TO HAVING THE CRUISE CONTROL DISCONNECTED, IT WORKED FINE. THE CONTACT BELIEVES THAT THE FAILURE IS DIRECTLY RELATED TO THE DISCONNECT AND REPAIR. NHTSA CAMPAIGN ID NUMBER 08V051000 (VEHICLE SPEED CONTROL:CRUISE CONTROL) WAS REFERENCED. THE CURRENT MILEAGE WAS 144,288 AND FAILURE MILEAGE WAS 144,271. UPDATED 07/15/08. *LJ THE CONSUMER STATED THE ODOMETER WAS INOPERATIVE. UPDATED 07/15/08
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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