Ford Crown Victoria Complaints

3,074 consumer complaints on file.

#11447986January 19, 2022
STRUCTURE:BODY, ENGINE, WHEELS
Unknown the ride feels unsafe to travel around inn
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438684October 29, 2021
STEERING
The contact owns a 2010 Ford Crown Victoria. The contact stated while driving at various speeds, excessive force was needed to steer the vehicle as an unknown warning light illuminated on the instrument panel. The contact also stated that the gear oil would leak from the rear passenger side of the vehicle. The contact took the vehicle to an independent mechanic where he had the brake pads and calipers on the rear passenger’s side of the vehicle replaced; however, the failure persisted. The contact called the dealer and was informed that the vehicle was included in NHTSA Campaign Number: 13V385000 (Steering). The contact was informed that parts needed to be ordered to perform the recall repair. The contact had not received a call back for the repair. The manufacturer was not notified of the failure. The failure mileage was approximately 140,000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429536August 18, 2021
STEERING
The vehicle drift back-fourth while driving on highway. Excessive play in steering wheel,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428047August 6, 2021
STEERING
The contact owns a 2011 Ford Crown Victoria. The contact stated while driving 40 mph, the steering wheel started clicking and making an abnormal popping sound. The contact stated that the steering wheel was difficult to maneuver. There was no warning light illuminated. The contact stated he was able to continue to drive the vehicle. The vehicle was taken to the dealer who diagnosed that the intermediate steering shaft needed to be replaced. The manufacturer was made aware of the failure and advised the contact that the VIN was not included in NHTSA Campaign Number: 14V704000 (Steering) or 13V385000 (Steering). The vehicle was not repaired. The approximate failure mileage was 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426844July 28, 2021
ELECTRICAL SYSTEM:ADAS:CONTROL MODULE
The contact owns a 2005 Ford Crown Victoria. The contact stated that while driving at an undisclosed speed, the exterior lights became inoperable. The air bag warning light was illuminated. The vehicle was taken to the local dealer and diagnosed that the Lighting Control Module (LCM) needed to be replaced. The vehicle was not repaired. The vehicle was previously repaired under NHTSA Campaign number 15V861000 (Exterior Lighting). The manufacturer was notified of the failure. The failure mileage was approximately 139,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418934May 28, 2021
STEERING, UNKNOWN OR OTHER
I purchased this vehicle a week ago and I also downloaded car fax and it states my vehicle was due for a recall in 2014 but the previous owner next got it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395718February 11, 2021
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 FORD CROWN VICTORIA. THE CONTACT STATED WHILE DRIVING, THE INSTRUMENT CLUSTER BECAME INOPERABLE. ADDITIONALLY, THE SPEEDOMETER WAS ALSO INOPERABLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE CONTACT WAS STILL AWAITING A RESPONSE. THE FAILURE MILEAGE WAS APPROXIMATELY 352,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388103January 14, 2021
STEERING
TL* THE CONTACT OWNS A 2011 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING AT SPEEDS ABOVE 60 MPH, THE FRONT END WOULD VIBRATE AND A CLUNKING NOISE WAS PRESENT COMING FROM THE STEERING COLUMN. EVENTUALLY THE STEERING COLUMN WOULD NOT LOCK AFTER PARKING THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE LOWER STEERING SHAFT BEARING WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER RYE FORD LOCATED AT 1151 BOSTON POST RD, RYE, NY 10580 AND THE MANUFACTURER WERE NOTIFIED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V385000 (STEERING). THE CONTACT STATED THAT THE VEHICLE HAD EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387249January 8, 2021
STEERING
MY 2003 CROWN VIC HAS A HORRIBLE TIME STEERING I'VE WATCHED SEVERAL VIDEOS THAT DEPICTS EXACTLY THE SAME ISSUE. YOU HOWEVER DO HAVE A RECALL OUT FOR THIS MAKE JUST STARTING AT 2005. I FIND IT HARD TO BELIEVE THAT I AM THE ONLY ONE THAT'S MADE A COMPLAINT. PLS GET THIS FIXED IM 67 AND WITH CANCER MY ONLY WAY OF GETTING AROUND. PLEASE CONTACT ME ASAP THIS IS SERIOUS. OF COURSE IT ON MOLLY DOES THIS WHEN IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386905January 7, 2021
WHEELS
THE GOOD YEAR EAGLE SPORT TIRES TORE APART ON A SHORT TRIP TO THE GROCERY STORE AND CAUSED THE CAR TO BE UNSAFE TO DRIVE. THE TIRES WERE MANUFACTURED ON JUNE 2019 AND PURCHASED OCTOBER 2019 AND BY JANUARY 3RD OF 2021 THEY WERE FLAT AND CHEWED UP WITH ONLY AROUND 13,000 MILES ON THEM EVEN THOUGH THEY WERE 50,000 MILE TIRES. THIS COMPLAINT IS INVOLVING THE GOODYEAR TIRES THAT WERE ON THE CAR AND THE ONE THAT FAILED AND WAS CHEWED UP DESPITE LOW MILES AND RECENTLY MANUFACTURED/MADE WITHIN THE LAST 19 MONTHS PRIOR TO THIS HAPPENING. IT SHOULD BE NOTED THAT AFTER THE TIRE WAS DISCOVERED CHEWED UP THE BRAKE SYSTEM WAS IN NEED OF REPAIR AS THE TIRE CAUSED DAMAGE. THE BRAKES WERE NOT RESPONSIVE TO STOPPING AFTER THE TIRE WAS CHEWED UP EVEN THOUGH THERE WAS SOME BRAKING POWER WHEN BRAKE PEDAL WAS PUSHED DOWN TO THE FLOOR, THE BRAKING POWER WAS REDUCED AND THE BRAKE LIGHT ON THE CAR CAME ONE. THAT IS TO SAY THAT THE TIRE FAILURE DAMAGED SOME OF THE BRAKING COMPONENETS IN THE VEHICLE. DOT C0X3 2E1R 0619
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386371January 4, 2021
STEERING
TL* THE CONTACT OWNS A 2009 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING, THE POWER STEERING MALFUNCTIONED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN IN EITHER DIRECTION. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER BERLIN CITY FORD LOCATED AT 485 MAIN ST, GORHAM, NH 03581 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE BUT, NO ASSISTANCE WAS OFFERED. THE CONTACT INDICATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER THE NHTSA CAMPAIGN NUMBER: 14V704000 (STEERING). THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377413December 2, 2020
EXTERIOR LIGHTING
THE NEAD LIGHTS SHUT OFF WHILE DRIVING AT NIGHT AT 65 MILES A HOUR STOPED ON THE SIDE OF THE HIWAY SHUT OFF THE CAR PLAYED WITH THE HEADLIGHT SWITCH THE LIGHTS CAME BACK ON BUT NOW THEY WILL NOT SHUT OFF SO THE BATTERY MUST BE DICONECTED WHEN NOT IN USE WORKING ON FINDING A REPAIR SHOP T FIX IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377044November 30, 2020
AIR BAGS, SERVICE BRAKES, ENGINE
THE CAR DEALERSHIP DIDN'T TELL US THAT THIS CAR HAVE NO AIR BAG AND ALSO NOTHING WAS CHECKING OR CHANGE ON THE CAR. WE PAID FOR THE CAR AT 2700 AND THE ELECTRIC AND THE RADIATOR ARE BAD AND ALSO THE AC UNIT IS BAD THEY DON'T HAVE NO ANTI-THEFT SYSTEM AND MUCH MORE WE JUST DON'T HAVE THE MONEY TO FIX IT NO MORE YOU ALREADY PUT 5,000 PLUS $2,700
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11372311October 29, 2020
EXTERIOR LIGHTING
2004 FORD CROWN VIC HEADLIGHTS STOPPED WORKING. I ORDERED AND REPLACED THE HEADLIGHT SWITCH AND MY HEADLIGHTS STILL DON'T WORK. I CAN'T DRIVE AT NIGHT ANYMORE. I HAVE CONTACTED FORD DEALERSHIP ABOUT A RECALL AND HAVE NOT RECEIVED A CALL BACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361504September 28, 2020
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2004 FORD CROWN VICTORIA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE HEADLIGHTS FAILED TO ILLUMINATE PROPERLY WITHOUT WARNING. THE CONTACT MANUALLY ADJUSTED THE LIGHT SWITCH AND THE HEADLIGHTS OPERATED AS INTENDED. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351501August 27, 2020
STEERING
DESPITE HAVING SUBJECT VEHICLE SERVICED BY A DEALERSHIP UNDER RECALL 13V385, THE LOWER INTERMEDIATE SHAFT DEVELOPED A CORROSION DEFECT AFTER FOUR YEARS WHEREIN IT BECAME DIFFICULT TO STEER THE VEHICLE AT LOWER SPEEDS AND A LOUD CLUNKING NOISE WAS AUDIBLE FROM WITHIN THE CABIN EVERY TIME THE TOP OF THE STEERING WHEEL PASSED THE 6 O'CLOCK POSITION. OWNER INVESTIGATED: UPPER UNIVERSAL JOINT AT THE BOTTOM OF THE LOWER INTERMEDIATE SHAFT WAS BEGINNING TO SEPARATE, SHIFTING OUT OF PLACE APPROXIMATELY 3/16THS OF AN INCH WHEN STEERING WHEEL WAS IN THE 6 O'CLOCK POSITION BEFORE SLAMMING BACK INTO PLACE CAUSING A LOUD 'CLICK' WHICH REVERBERATED INTO THE CABIN THROUGH THE STEERING COLUMN AND SOUNDING MUCH WORSE. VEHICLE WAS TAKEN TO RECALL SERVICING DEALERSHIP; RECALL 13V385 WAS ONLY WARRANTIED FOR 3 MONTHS OR 5000 KILOMETRES (3125 MILES). OWNER WAS CHARGED $888.31 CAD ($675.95 USD) FOR REPAIRS ON A RECALL PART EXPERIENCING THE SAME CONDITIONS FOR WHICH THE RECALL WAS ISSUED. OWNER CONTACTED MANUFACTURER CUSTOMER RELATIONS DEPARTMENT TO INQUIRE ABOUT RECALLED PARTS EXPERIENCING RECALL CONDITIONS, WAS ADVISED OF THE RECALL WARRANTY AND THAT PAID SERVICE RESULTS IN 2-YEAR, UNLIMITED MILEAGE WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351242August 25, 2020
WHEELS
THESE PARTICULAR WHEELS ON THE CROWN VICTORIA POLICE INTERCEPTOR WERE KNOWN TO CRACK, AND LEAK AIR, CAUSING AN ACCIDENT. THEY WERE RECALLED BY FORD, BUT THE POLICE DEPARTMENT THAT PURCHASED THIS VEHICLE, YAVAPAI-APACHE POLICE IN CAMP VERDE, AZ, NEVER HAD THEM REPLACED. I AM CONSTANTLY ADDING AIR TO MY TIRES. LUCKILY I HAVEN'T HAD A BLOWOUT. I WOULD SETTLE FOR A USED SET OF STOCK WHEELS(12 HOLE TYPE) TO REPLACE THE CURRENT 8 HOLE TYPE, SINCE I STILL HAVE THE ORIGINAL HUBCAPS ON THE VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342607July 31, 2020
EXTERIOR LIGHTING
A COUPLE OF YEARS AGO WHILE ON VACATION 200 MILES FROM HOME WITH MY FAMILY THE HEADLIGHTS SUDDENLY WENT OUT. AFTER A LITTLE INSPECTION I FOUND WE STILL HAD FLASH TO PASS HIGH BEAMS. THE NEXT DAY (JULY 3RD) I WENT TO THE LOCAL DEALER AND THE PARTS HOUSES AND NO ONE HAD A REPLACEMENT. AS A FORMER USAF JET ENGINE MECHANIC I WENT BACK TO THE CAMPER AND FOUND A WIRING DIAGRAM. I FIGURED OUT IT WAS A PROBLEM WITH THE LIGHTING CONTROL MODULE. I TOOK IT APART AND REPLACED THE DEFECTIVE RELAY. WE FINISHED OUR VACATION AND I SOON FORGOT THE ISSUE. I RECEIVED A RECALL NOTICE FOR THE MODULE AND TOOK IT TO THE DEALERSHIP FOR REPLACEMENT. I WAS INFORMED BY THE SERVICE MANAGER THAT SINCE I HAD REPAIRED THE PART FORD WOULD NOT TAKE IT BACK SO THEY COULD NOT HELP ME. I HAD THE SNEAKING FEELING I WAS BEING LIED TO. I WENT HOME AND RESEARCHED THE RECALL. I FOUND THE REPAIR DOES NOT EVEN INVOLVE REPLACING THE PART BUT TAPS INTO THE WIRING BEFORE THE MODULE. I CALLED FORD CORP AND WAS TOLD THEY DID NOT UNDERSTAND WHAT I WAS TALKING ABOUT AS THEY WEREN'T A TECHNICIAN BUT THEY STOOD BY THEIR DEALERS DECISION. I DON'T FEEL THAT I SHOULD BE PUNISHED FOR DOING WHAT IT TOOK TO GET MY FAMILY HOME SAFELY. I HOPE YOU CAN HELP ME WITH THIS PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339379July 14, 2020
FUEL SYSTEM, GASOLINE:STORAGE:AUXILLARY TANK
2008 FORD INTERSEPTER GAS TANK STRAPS AND TANK FELL. VEHICAL WAS TOWED TO A FORD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338977July 13, 2020
VISIBILITY/WIPER
LOWER REAR WINDOW DEFROSTER TAB DISCONNECTS FROM GLASS, AND DOES NOT STAY PERMANENTLY ATTACHED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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