Ford C-Max Service Bulletins
240 manufacturer communications on file.
- October 28, 2016•Document ID: 10091136Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- SSM 46164
- Date Added:
- February 9, 2017
- Manufacturer:
- FORD
SummarySOME 2016 C-MAX BUILT ON 1-MAY-2016 AND THROUGH 6-SEP-2016, MAY EXHIBIT A FALSE ACTIVATION OF THE ALARM SYSTEM. THIS MAY BE DUE TO A CHANGE IN THE BODY CONTROL MODULE (BCM) SOFTWARE. REPROGRAM THE BCM TO THE LATEST CALIBRATION USING IDS RELEASE 102.05 OR HIGHER. MAKE SURE YOU ARE CONNECTED TO THE INTERNET WHEN ENTERING MODULE PROGRAMMING TO OBTAIN THE LATEST UPDATES. CALIBRATION FILES MAY ALSO BE OBTAINED AT WWW.MOTORCRAFTSERVICE.COM. USE CAUSAL PART 14A068 AND APPLICABLE LABOR OPERATIONS IN SECTION 10 OF THE SLTS MANUAL.
Associated Products (2)Associated Documents - October 26, 2016•Document ID: 10091003Service Bulletin/Repair InstructionsTIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
- Mfr Comm. #:
- SSM 46153
- Date Added:
- February 9, 2017
- Manufacturer:
- FORD
SummarySETTING THE CORRECT TIRE INFLATION PRESSURE IS AN IMPORTANT STEP IN THE PRE-DELIVERY PROCESS AND DURING ROUTINE MAINTENANCE INTERVALS. RECENT CUSTOMER CLINICS REVEALED THAT MOST EVERY VEHICLE IN THE CLINICS HAD THE TIRE PRESSURES SET INCORRECTLY. TIRE PRESSURES FROM THE FACTORY ARE NOT SET TO THE CORRECT SPECIFICATION. MAINTAINING THE CORRECT TIRE PRESSURE IS KEY TO THE RIDE CHARACTERISTICS OF THE VEHICLE AND AFFECTS RIDE QUALITY, HANDLING, LOAD CAPACITY AND TIRE WEAR. THE RECOMMENDED PRESSURE SETTINGS CAN BE FOUND ON THE TIRE INFORMATION LABEL IN THE DRIVER'S SIDE FRONT DOOR JAM. DO NOT USE THE TIRE PRESSURES LISTED ON THE SIDEWALL OF THE TIRES. MAINTAINING THE TIRE PRESSURE IS PART OF NORMAL MAINTENANCE. IT SHOULD BE RECHECKED MONTHLY, PER THE OWNER GUIDE AND DURING THE RECOMMENDED TIRE ROTATION INTERVALS.
Associated Products (78)2017 Ford C-Max2017 Ford Edge2017 Ford Escape2017 Ford Expedition2017 Ford Explorer2017 Ford F-1502017 Ford F-2502017 Ford F-3502017 Ford F-4502017 Ford F-5502017 Ford F-6502017 Ford F-7502017 Ford Fiesta2017 Ford Flex2017 Ford Focus2017 Ford Fusion2017 Ford Mustang2017 Ford Taurus2017 Ford Transit2017 Lincoln Continental+ 58 moreAssociated Documents - October 26, 2016•Document ID: 10090990Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
- Mfr Comm. #:
- SSM 46151
- Date Added:
- February 9, 2017
- Manufacturer:
- LINCOLN
SummarySOME 2016-2017 FORD AND LINCOLN VEHICLES EQUIPPED WITH SYNC 3 AND NAVIGATION MAY EXHIBIT A CONDITION IN WHICH THE SIRIUSXM TRAFFIC LISTING IS NOT LOADING BUT ALL REMAINING TRAVEL LINK FEATURES OPERATE PROPERLY. SIRIUSXM TRAFFIC IS ONLY AVAILABLE ON VEHICLES EQUIPPED WITH NAVIGATION, ONLY IN SELECT MARKETS AND REQUIRES AN ACTIVE SUBSCRIPTION TO SIRIUSXM TRAFFIC INFORMATION. IF SIRIUSXM TRAFFIC WILL NOT LOAD ATTEMPT THE FOLLOWING PROCEDURE. TURN THE IGNITION OFF, OPEN AND CLOSE THE DRIVERS DOOR, WAIT FOR 3 MINUTES, THEN DRIVE THE VEHICLE OUTSIDE TO OBTAIN A CLEAR VIEW OF THE SKY. SIRIUSXM TRAFFIC SHOULD RECOVER. IF SIRIUSXM TRAFFIC DOES NOT RECOVER CONTINUE TO MONITOR OASIS FOR FUTURE UPDATES. ENGINEERING IS AWARE OF THIS CONCERN AND NO COMPONENT REPLACEMENT OR ANY SOFTWARE RE-FLASHES SHOULD BE PERFORMED AT THIS TIME. THE SYNC VERSION CAN BE CONFIRMED VIA OASIS.
Associated Products (18)2017 Ford C-Max2017 Ford Edge2017 Ford Escape2017 Ford Expedition2017 Ford Explorer2017 Ford F-1502017 Ford Fiesta2017 Ford Flex2017 Ford Focus2017 Ford Fusion2017 Ford Transit Connect2017 Lincoln Continental2017 Lincoln MKC2017 Lincoln MKT2017 Lincoln MKZ2016 Ford Edge2016 Ford F-1502016 Lincoln MKXAssociated Documents - October 10, 2016•Document ID: 10090505Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- TSB 16-0139
- Date Added:
- February 4, 2017
- Manufacturer:
- LINCOLN
SummarySOME 2015-2016 F-150, C-MAX, EDGE, MKS, TAURUS, AND FLEX AND 2016 EXPEDITION, EXPLORER, ESCAPE, FUSION, MUSTANG, MKZ, MKX, NAVIGATOR, TRANSIT AND TRANSIT CONNECT VEHICLES EQUIPPED WITH A 2.0L, 2.5L, 3.5L OR 3.7L GASOLINE ENGINE AND BUILT ON OR BEFORE 31-MAY-2016 MAY EXHIBIT AN INTERMITTENT LOSS OF POWER AND/OR AN ILLUMINATED POWERTRAIN MALFUNCTION (WRENCH) LAMP WITH DIAGNOSTIC TROUBLE CODES (DTCS) P2111, P2112 AND/OR P2119 STORED IN POWERTRAIN CONTROL MODULE (PCM) MEMORY. FOLLOW THE SERVICE PROCEDURE STEPS TO CORRECT THE CONDITION.
Associated Products (27)2016 Ford C-Max2016 Ford Edge2016 Ford Escape2016 Ford Expedition2016 Ford Explorer2016 Ford F-1502016 Ford Flex2016 Ford Fusion2016 Ford Mustang2016 Ford Taurus2016 Ford Transit2016 Ford Transit Connect2016 Lincoln MKX2016 Lincoln MKZ2016 Lincoln Navigator2015 Ford C-Max2015 Ford Edge2015 Ford Escape2015 Ford Expedition2015 Ford Explorer+ 7 moreAssociated Documents - October 5, 2016•Document ID: 10090514Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:STARTER ASSEMBLY
- Mfr Comm. #:
- SSM 46108
- Date Added:
- February 4, 2017
- Manufacturer:
- FORD
SummarySOME 2013-2016 C-MAX PHEV VEHICLES MAY EXHIBIT AN INTERMITTENT STALL/NO CRANK WITH A STOP SAFELY NOW WARNING MESSAGE IN THE INSTRUMENT PANEL CLUSTER (IPC) WITH BATTERY ENERGY CONTROL MODULE (BECM) DTCS U3012,P0B37, AND/OR SECONDARY ON-BOARD DIAGNOSTIC MODULE C(SOBDMC) P0A0A. INSPECT LOW VOLTAGE INTERLOCK CIRCUITS, CYB03 AND CYB04 FOR AN INTERMITTENT SHORT TO GROUND. INSPECT THE CIRCUITS FOR WIRE CHAFING ON THE 10B689 HARNESS NEAR C4002 BETWEEN THE TRACTION BATTERY COVER PLATE AND THE TRACTION BATTERY, REMOVE THE AFFECTED CIRCUIT FROM THE CONNECTOR, APPLY HEAT SHRINK TUBING OVER THE CHAFED AREA OF THE CIRCUIT AND APPLY ANTI-ABRASION TAPE. SECURE THE 10B689 HARNESS TO PREVENT REPEAT OCCURRENCE. USE APPLICABLE LABOR OPERATIONS FROM SECTION 10 OF THE SERVICE LABOR TIME STANDARDS (SLTS) MANUAL.
Associated Products (4)Associated Documents - September 30, 2016•Document ID: 10109079Service Bulletin/Repair InstructionsSEAT BELTS:FRONT:RETRACTOR; SEAT BELTS
- Mfr Comm. #:
- SSM 46102
- Date Added:
- August 1, 2017
- Manufacturer:
- FORD
SummarySome vehicles may have a concern where the safety belt retractor webbing does not extract from the stowed position or exhibits excessive pressure on the occupant during use. This may be due to a normal condition which happens when the seatbelt retracts at a high rate of speed. The Workshop Manual, Section 501-20A General Procedures has been updated with a locked seatbelt retractor releasing procedure.
Associated Products (110)2017 Ford C-Max2017 Ford Edge2017 Ford Escape2017 Ford Expedition2017 Ford Explorer2017 Ford F-1502017 Ford Fiesta2017 Ford Flex2017 Ford Focus2017 Ford Fusion2017 Ford Mustang2017 Ford Taurus2017 Ford Transit2017 Ford Transit Connect2017 Lincoln Continental2017 Lincoln MKC2017 Lincoln MKT2017 Lincoln MKX2017 Lincoln MKZ2017 Lincoln Navigator+ 90 moreAssociated Documents - September 29, 2016•Document ID: 10109076Service Bulletin/Repair InstructionsPOWER TRAIN:AXLE ASSEMBLY
- Mfr Comm. #:
- SSM 46098
- Date Added:
- August 1, 2017
- Manufacturer:
- FORD
Summary2013-2017 Fusion, MKZ and C-Max Hybrid and Energi vehicles equipped with HF35 eCVT transaxles may have literature published that lists either a 2.56 or 2.57 axle ratio. For service and parts ordering purposes, both are the same. The difference in the displayed ratio originates from rounding differences between systems which results in the discrepancy.
Associated Products (15)Associated Documents - September 21, 2016•Document ID: 10109070Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE); ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER; ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN; ENGINE AND ENGINE COOLING:COOLING SYSTEM; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR; ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY; ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM; ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS; ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS; ENGINE AND ENGINE COOLING; ENGINE AND ENGINE COOLING:ENGINE:GASOLINE; ENGINE AND ENGINE COOLING:ENGINE:DIESEL; ENGINE AND ENGINE COOLING:ENGINE; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV); ENGINE
- Mfr Comm. #:
- SSM 46085
- Date Added:
- August 1, 2017
- Manufacturer:
- LINCOLN
SummaryThe Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate when reading these PIDs and cannot display quickly enough to validate a concern. The PCM automatically monitors these inputs more accurately and will set diagnostic trouble codes (DTCs) when appropriate. Using these PIDs for diagnostics will lead to inaccurate results and improper ETB replacements. If a concern is intermittent and no DTCs are present, refer to historical DTCs and the PC/ED, Section 3 No DTCs Present Index chart for further information.
Associated Products (297)2017 Ford C-Max2017 Ford Edge2017 Ford Escape2017 Ford Expedition2017 Ford Explorer2017 Ford F-1502017 Ford F-6502017 Ford F-7502017 Ford Fiesta2017 Ford Flex2017 Ford Focus2017 Ford Fusion2017 Ford Mustang2017 Ford Taurus2017 Ford Transit2017 Ford Transit Connect2017 Lincoln Continental2017 Lincoln MKC2017 Lincoln MKT2017 Lincoln MKX+ 277 moreAssociated Documents - September 19, 2016•Document ID: 10109069Service Bulletin/Repair InstructionsEQUIPMENT; ENGINE
- Mfr Comm. #:
- SSM 46076
- Date Added:
- August 1, 2017
- Manufacturer:
- FORD
SummarySome 2016 Model Year Fusion, MKZ and C-MAX Hybrid Electric Vehicles(HEV) vehicles equipped with 2.0L DOHC Gas/Electric engines may exhibit MIL On with Diagnostic Trouble Code P0137(O2 Sensor Circuit Low Voltage (Bank 1 Sensor 2) in Powertrain Control Module(PCM) memory and U3003 (Battery Voltage) in Battery Energy Control Module(BECM) memory due to low battery voltage. Perform Battery diagnostic tests referenced in Workshop Manual Section 414-01 Battery, Mounting and Cables-Diagnosis and Testing. After repairs for low voltage concern are repaired, clear Diagnostic Trouble Codes. If DTC P0137 and U3003 do not repeat return vehicle to the Customer. If DTC P0137 repeats perform Powertrain Control and Emissions Manual(PCED) diagnostic DW. Engineering is currently investigating this concern.
Associated Products (6)Associated Documents - September 19, 2016•Document ID: 10109067Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL
- Mfr Comm. #:
- SSM 46073
- Date Added:
- August 1, 2017
- Manufacturer:
- FORD
SummarySome 2016-2017 Escape, MKC, Fiesta, F150, Expedition, Navigator, Mustang, Transit, Focus, C-Max, MKX, Taurus, MKS, Flex, MKT, and Edge and 2017 Explorer, Fusion, MKZ, Super Duty, Transit Connect and Continental vehicles equipped with SYNC 3 might exhibit a blank screen or other various SYNC symptoms only when the vehicle is in Transport mode. Engineering is aware of this possibility and it is considered normal due to the power saving features enabled while in transportation mode. It is beneficial to extended battery life to keep the vehicle in Transport Mode until the vehicle is prepped for sale. If the vehicle should exhibit a blank screen or other SYNC symptoms after it has been taken out of Transport mode, refer to Workshop Manual, Section 415-00 for normal diagnosis. The SYNC version can be confirmed via OASIS.
Associated Products (36)2017 Ford C-Max2017 Ford Edge2017 Ford Escape2017 Ford Expedition2017 Ford Explorer2017 Ford F-1502017 Ford Fiesta2017 Ford Flex2017 Ford Focus2017 Ford Fusion2017 Ford Mustang2017 Ford Taurus2017 Ford Transit2017 Ford Transit Connect2017 Lincoln Continental2017 Lincoln MKC2017 Lincoln MKT2017 Lincoln MKX2017 Lincoln MKZ2017 Lincoln Navigator+ 16 moreAssociated Documents - September 9, 2016•Document ID: 10109084Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
- Mfr Comm. #:
- 16B35-S1
- Date Added:
- August 1, 2017
- Manufacturer:
- FORD
SummaryCertain 2016-2017 Model Year C-MAX and Fusion Energi Vehicles - Reprogram Powertrain Control Module
Associated Products (4)Associated Documents - September 8, 2016•Document ID: 10109058Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL
- Mfr Comm. #:
- SSM 46058
- Date Added:
- August 1, 2017
- Manufacturer:
- LINCOLN
SummarySome 2017 Ford and Lincoln vehicles equipped with SYNC 3 and navigation may exhibit a condition in which the SiriusXM Traffic Listing is not loading but all remaining Travel Link features operate properly. SiriusXM Traffic is only available on vehicles equipped with navigation, only in select markets and requires an active subscription to SiriusXM Traffic information. If SiriusXM Traffic will not load attempt the following procedure. Turn the ignition off, open and close the drivers door, wait for 3 minutes, then drive the vehicle outside to obtain a clear view of the sky. SiriusXM Traffic should recover. If SiriusXM Traffic does not recover continue to monitor OASIS for future updates. Engineering is aware of this concern and no component replacement or any software re-flashes should be performed at this time. The SYNC version can be confirmed via OASIS.
Associated Products (18)2017 Ford C-Max2017 Ford Edge2017 Ford Escape2017 Ford Expedition2017 Ford Explorer2017 Ford F-1502017 Ford F-2502017 Ford Fiesta2017 Ford Flex2017 Ford Focus2017 Ford Fusion2017 Ford Taurus2017 Ford Transit2017 Lincoln Continental2017 Lincoln MKC2017 Lincoln MKT2017 Lincoln MKZ2017 Lincoln NavigatorAssociated Documents - September 5, 2016•Document ID: 10109056Service Bulletin/Repair InstructionsSERVICE BRAKES; WHEELS
- Mfr Comm. #:
- SSM 46053
- Date Added:
- August 1, 2017
- Manufacturer:
- FORD
SummarySome 2017 Focus and C-Max vehicles built on or after 8/1/2016 may exhibit a growl or rubbing noise from the wheel assembly after pre-delivery inspection has been performed to remove the brake rotor covers. This may be due to the brake caliper spring becoming dislodged and rubbing the wheel. The Brake Rotor Cover Removal Process on PTS states tools are not to be used when tearing/removing the rotor covers which could damage the wheel or dislodge brake components. In addition, turn each tire/wheel by hand after the rotor cover removal to verify there is no contact/rubbing between the brake caliper components and wheels.
Associated Products (4)Associated Documents - September 2, 2016•Document ID: 10109054Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SSM 46048
- Date Added:
- August 1, 2017
- Manufacturer:
- LINCOLN
SummarySome 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 may have DTCs U3000:04, B108E:12 and/or U1A00:87 present in the APIM. If these DTCs are present and no other symptoms are reported by the customer, then clear the DTCs and retest. If the DTC(s) do not return then no further repairs should be attempted. If one or more DTCs return as current faults and/or the customer reports other symptoms, then refer to Workshop Manual, Section 415-00 for further diagnostics. The SYNC version can be confirmed via OASIS.
Associated Products (22)2017 Ford Edge2017 Ford Explorer2017 Ford F-2502017 Ford Fusion2017 Ford Transit Connect2017 Lincoln MKC2017 Lincoln MKZ2016 Ford C-Max2016 Ford Edge2016 Ford Expedition2016 Ford F-1502016 Ford Fiesta2016 Ford Flex2016 Ford Focus2016 Ford Mustang2016 Ford Taurus2016 Ford Transit2016 Lincoln MKC2016 Lincoln MKS2016 Lincoln MKT+ 2 moreAssociated Documents - August 30, 2016•Document ID: 10092578Service Bulletin/Repair InstructionsPOWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); POWER TRAIN
- Mfr Comm. #:
- 16B35
- Date Added:
- February 23, 2017
- Manufacturer:
- FORD
SummaryCERTAIN 2016-2017 MODEL YEAR C-MAX AND FUSION ENERGI VEHICLES - REPROGRAM POWERTRAIN CONTROL MODULE.
Associated Products (4)Associated Documents - August 26, 2016•Document ID: 10092572Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 46032
- Date Added:
- February 23, 2017
- Manufacturer:
- FORD
SummarySOME 2016 C-MAX AND FOCUS ELECTRIC VEHICLES MAY EXHIBIT A FALSE ACTIVATION OF THE ALARM SYSTEM. A WORK AROUND UNTIL THE SOFTWARE IS UPDATED(4TH QTR. 2016), PROCEDURE IS AVAILABLE. 1. PUT THE VEHICLE IN PARK. 2. TAKE YOUR FOOT OFF THE BRAKE PEDAL AND KEEP IT OFF. 3. TURN THE VEHICLE OFF (PUSH BUTTON START/STOP. 4.EXIT VEHICLE AND LOCK THE DOORS TO ACTIVATE THE ALARM. NOTE: IF THE BRAKE IS TOUCHED AFTER TURNING THE KEY OFF THEN JUST TURN THE CAR ON AGAIN AND START THIS PROCEDURE AGAIN.
Associated Products (2)Associated Documents - August 18, 2016•Document ID: 10092556Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- SSM 46012
- Date Added:
- February 22, 2017
- Manufacturer:
- FORD
SummarySOME 2016 FOCUS, C-MAX, FIESTA, EXPEDITION, AND NAVIGATOR VEHICLES EQUIPPED WITH SYNC 3 MAY EXHIBIT A CONDITION IN WHICH THE SIRIUS SATELLITE CHANNEL GUIDE CATEGORY BUTTONS MAY NOT RESPOND WHEN SELECTED AND A LOADING MESSAGE IS DISPLAYED CONTINUOUSLY. TO CORRECT THIS CONDITION REPROGRAM THE AUDIO CONTROL MODULE (ACM) WITH LATEST CALIBRATION USING IDS RELEASE 101.05 OR HIGHER. MAKE SURE YOU ARE CONNECTED TO THE INTERNET WHEN ENTERING MODULE PROGRAMMING TO OBTAIN THE LATEST UPDATES. CALIBRATION FILES MAY ALSO BE OBTAINED AT WWW.MOTORCRAFTSERVICE.COM. USE CAUSAL PART 19C107 AND REFER TO SECTION 10 OF THE SLTS MANUAL FOR APPLICABLE LABOR OPERATIONS. THE SYNC VERSION CAN BE DETERMINED VIA OASIS.
Associated Products (5)Associated Documents - August 18, 2016•Document ID: 10092555Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; VISIBILITY:POWER WINDOW DEVICES AND CONTROLS; EQUIPMENT
- Mfr Comm. #:
- SSM 46011
- Date Added:
- February 22, 2017
- Manufacturer:
- FORD
SummarySOME 2015-2017 FOCUS/C-MAX/ESCAPE VEHICLES EQUIPPED WITH ONE TOUCH UP FEATURE. THE 2016-2017 WORKSHOP MANUAL SECTION 501-11 WAS UPDATED 8/2016 WITH REVISED DIAGNOSTICS, THE 2015 WSM UPDATES WILL FOLLOW LATER. REFER TO THE 2016-2017 WSM REVISED DIAGNOSTICS FOR ANY OF THE FOLLOWING CONCERNS: ONE-TOUCH UP FEATURE IS INOPERATIVE, WINDOW DOOR GLASS DOES NOT TRAVEL FULLY TO EITHER OPEN/CLOSED POSITION,AND WINDOW BOUNCES BACK CONCERNS. AT THE BEGINNING OF PINPOINT TEST E, CARRY OUT THE INITIALIZATION PROCEDURE ON THE SUSPECT POWER WINDOW, BEFORE CONTINUING THE PINPOINT TEST. REFER TO: POWER DOOR WINDOW INITIALIZATION - VEHICLES WITH: ONE-TOUCH OPEN AND CLOSE FRONT WINDOWS (501-11 GLASS, FRAMES AND MECHANISMS, GENERAL PROCEDURES).
Associated Products (9)Associated Documents - August 12, 2016•Document ID: 10092366Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- TSB16-0105
- Date Added:
- February 21, 2017
- Manufacturer:
- FORD
SummarySOME 2013-2016 FUSION, MKZ, AND 2013-2015 C-MAX VEHICLES EQUIPPED WITH AN HF35 TRANSMISSION AND BUILT ON OR BEFORE 8/15/2015 MAY EXHIBIT A THUMPING/RUBBING OR GRINDING NOISE COMING FROM THE TRANSMISSION. THE NOISE MAY BE PRESENT IN ALL GEAR RANGES INCLUDING NEUTRAL WHEN THE VEHICLE IS MOVING, BUT WILL NOT BE PRESENT WHEN THE VEHICLE IS STATIONARY OR IN PARK. FOLLOW THE SERVICE PROCEDURE STEPS TO CORRECT THE CONDITION.
Associated Products (11)Associated Documents - August 3, 2016•Document ID: 10092402Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 45968
- Date Added:
- February 21, 2017
- Manufacturer:
- FORD
SummarySOME 2016 ESCAPE/MKC/FIESTA/F150/EXPEDITION/NAVIGATOR/MUSTANG /TRANSIT/FOCUS/C-MAX/MKX/TAURUS/MKS/FLEX/MKT/EDGE AND 2017 ESCAPE/EXPLORER/MKC/FUSION AND MKZ VEHICLES EQUIPPED WITH SYNC 3 MIGHT EXHIBIT A BLANK SCREEN OR OTHER VARIOUS SYNC SYMPTOMS ONLY WHEN THE VEHICLE IS IN TRANSPORT MODE. ENGINEERING IS AWARE OF THIS POSSIBILITY AND IT IS CONSIDERED NORMAL DUE TO THE POWER SAVING FEATURES ENABLED WHILE IN TRANSPORTATION MODE. IT IS BENEFICIAL TO EXTENDED BATTERY LIFE TO KEEP THE VEHICLE IN TRANSPORT MODE UNTIL THE VEHICLE IS PREPPED FOR SALE. IF THE VEHICLE SHOULD EXHIBIT A BLANK SCREEN OR OTHER SYNC SYMPTOMS AFTER IT HAS BEEN TAKEN OUT OF TRANSPORT MODE, REFER TO WORKSHOP MANUAL, SECTION 415-00 FOR NORMAL DIAGNOSIS. THE SYNC VERSION CAN BE CONFIRMED VIA OASIS.
Associated Products (18)Associated Documents