Ford Bronco Sport Complaints

1,315 consumer complaints on file.

#11544129September 12, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The contact rented a 2021 Ford Bronco Sport. The contact stated that while driving at approximately 30 MPH, the vehicle stopped unintendedly without the brake pedal being depressed. The vehicle then lost power and was not able to be restarted. The vehicle was towed to Enterprise Rental Car. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543907September 11, 2023
FUEL SYSTEM, GASOLINE
The contact owns a 2023 Ford Bronco. The contact stated while driving approximately 55 MPH, an emissions warning light illuminated. The contact stated that he drove to a dealer who diagnosed that the gas vaporizer cannister had been punctured by road debris. The cannister was made out plastic with no protection from road debris. The contact stated that the cannister was located on the driver’s side of the vehicle approximately 40 inches from the fuel tank. The contact stated that the plastic cannister could be subject to failure from road debris. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 6,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543745September 11, 2023
SERVICE BRAKES
When backing up it sounds like a tug boat. Super annoying and embarrassing. Also when you are turning it seems like the wheels are shaking like a polaroid picture! I’ve taken the car to the dealer and they have stated that there’s nothing that they can do and ford is aware. Extremely unprofessional and just plain disappointing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542788September 5, 2023
POWER TRAIN, ELECTRICAL SYSTEM, ENGINE
The contact owns a 2021 Ford Bronco Sport. The contact stated while at a stop light, the vehicle shut off with several unknown warning lights illuminated. The message "Service Collision Assist" and "System Powering Down" were displayed. After the engine cooled down, the contact was able to restart the vehicle. The vehicle was taken to the dealer who was unable to find a cause for the failure. The contact stated that the failure had reoccurred. The vehicle was not repaired. On another occasion while driving 15 MPH and slowing down, the vehicle lost motive power with several unknown warning lights illuminated. The contact attempted several times to restart the vehicle, but the vehicle would not restart. The contact was able to push the vehicle off the roadway and had the vehicle towed to the dealer. The vehicle was not diagnosed. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541061August 27, 2023
POWER TRAIN, ENGINE, SERVICE BRAKES
Transmission locked in park while attempting to move off of a traffic light. Brakes locked up, unable to start car. Was stuck in the middle lane on a busy street.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540628August 24, 2023
VISIBILITY:SUN/MOON ROOF ASSEMBLY
The contact owns a 2023 Ford Bronco Sport. The contact stated that while driving at a slow speed, the sunroof inadvertently shattered without warning or impact. The vehicle was taken to the dealer where the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline for assistance. The failure mileage was approximately 12,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540518August 24, 2023
SERVICE BRAKES
When backing up the bronco makes a noise like a whale! There are many 2021 and 2022 bronco sports that are doing this. To date Ford has not addressed the problem.They have offered me a maintenance contract and say they will cover anything thing related to this issue. They don’t seem to be able to identify the issue though. Has been looked at several times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540482August 24, 2023
UNKNOWN OR OTHER
Vehicle shut down completely with no power, while driving. No alerts on dash that there was a problem with the vehicle. The 911 safety feature did not work. The hazards would not work. This was a dangerous, unsafe situation to be in. We received a health alert from the Ford app that evening regarding a CSP for high-pressure fuel injectors.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540264August 23, 2023
ENGINE, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
The contact owns a 2023 Ford Bronco Sport. The contact stated while driving 25 MPH, the contact heard an abnormal sound coming from the vehicle. No warning light was illuminated. The vehicle was diagnosed by a dealer and confirmed that the engine and turbo charger was blown, and oil was coming out of the exhaust. The vehicle was not repaired due to parts not being available. The manufacturer was made aware of the failure and was unable to estimate time of arrival for parts. The failure mileage was approximately 250.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539739August 21, 2023
AIR BAGS, SEAT BELTS, UNKNOWN OR OTHER
We keep getting error messages on the vehicle's information screen that says "The restraints control module has detected a fault with the driver seatbelt buckle sensor circuit". The airbag warning indicator light stays on and the alert occurs numerous times randomly while driving the vehicle. We are afraid that if we get into an accident the airbags might not deploy. We have taken vehicle to dealer for service (it is under new car warranty) and we were told a part is on order, but we've waited for two weeks and we feel unsafe driving it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538977August 16, 2023
POWER TRAIN, ELECTRICAL SYSTEM, ENGINE
I currently am at 14,000 miles on my2021 Bronco Sport. I have had no issues prior to what happened to me on August 9th. While I was at a light my car went completely black with no warning and I was not able to put on hazard lights or put it in neutral to get off the busy highway. I had to call 911 as cars were zipping up close to mine and I was only able to wave my arms to get them to see my car was unoccupied. I was screamed at, honked at all while frantic trying to explain to the 911 operator that I needed a deputy to come and put his lights on behind my car to prevent an accident. My car sat in the middle of the highway with no warning lights on until a tow truck arrived. We then found out there is a way to release the gear and put it into neutral so we could push it to the side of the road. The car was towed to the house where I then had to have another tow truck come get it and tow it to the dealership where i was already waiting for a part. (Differential) At this point it has now been 8 days and i have no updates on what actually happened to my car but in my discovery I have read that this is a more common occurrence than not. Just while waiting in the Enterprise waiting room, waiting for my rental I met a girl with the same exact issue. How many others is this happening to and when will Ford recall this model car before someone is killed? I want answers and want to make sure when they say my car is fixed that it truly is fixed. I am scared to death to drive it now that I even have purchased road flares so I am ready for the next break down, because I truly believe it will happen again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538770August 15, 2023
ELECTRICAL SYSTEM, ENGINE
On 2 occasions, 7/30/23 and 8/13/23, my 2021 Bronco suddenly stopped working with no warning whatsoever. I had no way to put on any Emergency Flashers because there was no power. The same day as the first incident, the car was brought to my local Ford Dealer and they couldn't find any problem. When they inspected it the next morning, it started right up.I had been driving the car for 2 weeks and it happened while I was driving again on 8/13/23. It died the exact same way, with no warning and no way for me to alert other drivers around me. My vehicle is currently at the Ford Service Department and they are trying to find the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538645August 15, 2023
AIR BAGS
After spending Sunday preparing for the week at my small business, I was driving home on the highway just before 10:00PM at approximately 55 miles per hour. As I traveled toward a T intersection there was a sedan that had been stopped at their respective stop sign; I quickly approached and the vehicle pulled out abruptly in an attempt to cross both eastbound lanes and travel westbound on the four-lane divided highway. Though all attempts were made on my part to prevent it, the broadside collision occurred in the right eastbound lane at a high rate of speed; driver's side front end damage to my vehicle and rear driver's side damage to the sedan. Angled in the middle of both eastbound lanes of traffic, my vehicle became disabled due to the deployment of the driver's knee airbag. However, the chest airbag did NOT deploy and resulted in a severe whiplash injury. 1. What component or system failed or malfunctioned, and is it available for inspection upon request? Driver's Air Bag. Yes, original is still installed in vehicle. 2. How was your safety or the safety of others put at risk? I personally sustained a severe whiplash injury due to the chest air bag NOT deploying. To this day I do not feel 100% safe driving the vehicle as the original airbag is still installed; if it didn't deploy the first time and I sustained debilitating injuries, how can I, or the next owner, be confident it will ever deploy?! 3. Has the problem been reproduced or confirmed by a dealer or independent service center? Unknown. Airbag didn't deploy. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes. Knee airbag was replaced and all other repairs were completed. 5. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? NO. I had just purchased this vehicle brand new, off the lot several months prior to the collision and it had less than 10,000 miles.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11538388August 14, 2023
ELECTRICAL SYSTEM, LANE DEPARTURE: WARNING, LANE DEPARTURE: BLIND SPOT DETECTION
While driving my 2022 Ford Bronco Sport several alerts flashed in the dash area including lane assist, front end collision and even just a wrench in a box. All audio was lost. Then the entire dash went dark. All information in the instrument panel disappeared. The tachometer and speedometer both dropped to 0. I had no turn signals and could not determine which gear the vehicle was in. The engine continued to run and I could accelerate and slow down. Eventually everything came back on. This has happened several times and the Ford dealership has had the vehicle 3 times and have not been able to recreate the problem or resolve the issue. Most recently I started the vehicle and the instrument panel immediately went dark. I drove the car for approximately 10 minutes without knowing how fast I was going, what gear I was in, or if I even had working brake lights. I am listing the most recent date below. This has happened on May 4 and 7, July 17 and 18, July 24 and 25, 2023.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537691August 10, 2023
POWER TRAIN, UNKNOWN OR OTHER
Beginning at approximately 25,000 miles the vehicle started exhibiting stuttering at low speeds (<10 mph) while turning. this happened in both forward and reverse and turning either direction. I originally reported it as possible CV joint issue. Dealer informed me it was a known issue and drained and replaced the RDU fluid. Issue went away but resurfaced around the 50,000 mile mark. same results that the issue went away. Issue came once again at ~ 75,000 miles at which point I was informed that it was no longer covered by warranty. I paid to have same "fix" done, however the issue did not go away. Ford has stated that they will not cover cost of repair even though this is an existing issue identified under warranty and not corrected. Issue currently has a NHTSA communication (10187981)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537218August 8, 2023
SERVICE BRAKES
After sitting overnight, in reverse gear/backing out, you hear grinding noise from the rear brakes. It sounds as if the rear caliper(s) are binding on the rotors(s). Ford dealers said it”s normal, no It’s not! Going forward the noise stops.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536261August 3, 2023
LATCHES/LOCKS/LINKAGES
The contact owns a 2021 Ford Bronco Sport. The contact stated that while driving 35 MPH, the hood of the vehicle was slightly shuddering. The contact stated that the failure occurred increasingly while driving 50 MPH and at higher speeds. The dealer was notified of the failure and an appointment was scheduled for diagnostic tests. The vehicle was diagnosed nor repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 41,000. The VIN was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535824August 1, 2023
SERVICE BRAKES
The vehicle's brakes consistently make a loud noise when in reverse. Dealer saw no issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535772August 1, 2023
AIR BAGS
The contact owns a 2022 Ford Bronco Sport. The contact stated that while driving at 15 MPH, he collided with the rear of a trailer on the front driver's side. The air bags did not deploy, and as a result, the driver was thrust forward into the steering wheel. No warning lights were illuminated. A police report was filed, and injuries were reported. The driver was transported to an area hospital and treated for severe chest trauma and breathing difficulty, while the passenger was later treated for minor undisclosed injuries. The vehicle was towed to a tow yard and later towed to the dealer. The vehicle was repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 3,200.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11535578July 31, 2023
ENGINE
The contact owns a 2021 Ford Bronco Sport. The contact stated while driving at an undisclosed speed, the contact stopped at the stop light. When the light turned green, the contact depressed the accelerator pedal, and the vehicle lost motive power and stalled. There was no warning light illuminated. The vehicle was towed to the dealer; however, the vehicle had not been diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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