Ford Bronco Sport Complaints

1,315 consumer complaints on file.

#11639365January 29, 2025
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, STEERING
First the battery was drained and needed replaced. Then message on center navigation screen displays “System Off to Save Battery. Please turn ignition off or start engine” when entering the car before trying to start it. Then I was notified of a recall that needed to be done. The recall was for “the body control module bcm and powertrain control module pcm calibrations may be unable to detect a sudden change in the 12-VOLT battery state of charge during a drive cycle.” The safety risk of this recall was as follows: “If the bcm and pcm calibrations are unable to detect a sudden battery degradation during a drive, the vehicle may be unable to restart after an auto stopstart event or may experience a stall while coming to a stop at low speed. The vehicle may also lose 12-VOLT accessories, including hazard lights. A loss of motive power can increase the risk of a crash.” The Ford Service Center did a software update to resolve this recall. Then the car started displaying a message on the dashboard front screen “Charging System Service Soon” and the battery light would be on. I also got a notification from my Ford app saying “Charge System Fault” “Indicates that there is a 12V charging system fault”.The car was taken to the Ford Service Center immediately and they said it just needed reprogrammed. The issue seemed to be solved on the short 5 minute drive home. The next day the car displayed the same “System Off to Save Battery” message on the middle navigation screen and “ Charging System Service Soon” message on the front dashboard screen. While driving the entire front dashboard electrical system turned off right after flashing multiple messages “front camera & pre collision assist not available”, no headlights and power steering went out, This happens randomly but happens every single time the car is driven. It is no longer safe to drive at night with no lights and no way to see any displays. Ford has been contacted with no response and service center will not see it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639359January 29, 2025
ENGINE, FUEL/PROPULSION SYSTEM, VISIBILITY/WIPER
The evaporative emissions system failure involving the purge valve and vapor canister purge valve is a recurrent issue on this car and has been reported by hundreds if not thousand of bronco sport owners. All recall for 1.5L and I am sure the badlands have the same parks and is not included in the recall. less than 60,00o mile with a check engine light on. The safety issue that arises from this is that we are emitting more fuel vapors into the atmosphere. Please add recall to cover Badland if they contain same parks as 1.5L!!!! Also the windshield wiper pump did not work. I can not clean the windshield wen needing to see out of it. i have to pull over and clean at local gas station.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639343January 29, 2025
ELECTRICAL SYSTEM
Battery failed exactly as described in Ford recall 25S02 NHTSA# 25V019. On 11/1/24 drove vehicle 125 miles home on a return trip and parked car in garage. Morning of 11/2/24, vehicle would not start, battery is dead. Tried to charge battery with external charger, would not take a charge. Called dealer, scheduled appointment for 11/4/24. Morning of 11/4/24, started vehicle with a jump box, took vehicle to dealer. Vehicle would not start when shut off at Dealer. Lucky have made it there, I had shut off the auto restart vie dash button, if I had not shut it off, I would have been stranded at my first traffic stop. Dealer determined it was a failed battery, replaced it at a cost of $510 as vehicle was 2 weeks out of warranty. I reluctantly paid the $510. I was lucky that the vehicle did not start running on that (11/1/25) 125 mile drive, the battery was almost dead at the end of the trip, and of course, it would have stalled when battery got too low. There were in-dash warning messages about low battery near the end of the trip. Ford and the dealership won't reimburse me for the $510. They state that they have to test the battery under the recall, even though that original battery was disposed of by the dealership. Dealership wants to test the 2 month old replacement battery under the recall before they can do anything about a refund. That makes no sense, the replacement almost certainly will test ok.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639158January 28, 2025
SEAT BELTS
1. "Rear Belt Monitor Fault" warning popped up on my dash. My vehicle is available for inspection upon request. 2. This warning indicates that if i get an accident my life is at risk. 3. The light has come on each time while i am driving for the past 2 days. Has not been confirmed by a dealer or independent service center. 4. No, the vehicle or component been inspected by the manufacturer, police, insurance representatives or others. 5. An alert came through my Ford app saying "Restraints Indicator Lamp warming" and explains what is happening which is " The restraints control module has detected a fault with the drivers seatbelt buckle sensor circuit." I have also received a message and warning lamp on my dash board. The warning appeared on January 27th, 2025.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638707January 27, 2025
ELECTRICAL SYSTEM
The contact owns a 2022 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 25V019000 (Electrical System); however, the part to do the recall repair was not yet available. The contact was concerned about the potential danger to herself and others. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638660January 26, 2025
ELECTRICAL SYSTEM
The electrical system seemed to be experiencing temporary failure at stop lights. It initially seemed to be associated with the auto start/stop feature. However, one day the system would turn on (dash, radio, and air) however the engine would not turn over. The 3rd main incident was after purchasing a new battery (one week after doing so, to be exact) and the car wouldn't even open with a key fob. Everything was dead and the system said it only had a 20% charge left after being jumped and driven. My safety was at risk as I have a long commute and had the first battery incident happen nearly 1.5 hours from my home. My safety was also at risk for each of the three times that my car stalled at red lights, not knowing why or how to retart my car during heavily trafficked times. When stating my issues to the dealership (I've been having the stalling at lights issue for 5 months) they brushed the facts aside. When telling them my battery was dead after it being a week old, they said it was probably installed wrong (even though battery was replaced at reputable establishment and not personally installed) The issues started around August or September. I had called the dealership (as I've had all work done at the dealership I purchased the vehicle from other than the replacement battery). The engine light was on the time I was stranded at work (when I was able to get the radio on, but not able to get the engine to turn over). Shortly before the complete power failure, I had a "charging system error" light flash on and disappear. All of these issues were brought to the attention of the dealership in a timely manner. I had assumed they were related to the last recall that was in July, but I was given generic and un-sympathetic or relevant answers and was told I'd just have to keep paying diagnostic fees each time there was an issue and for each separate issue, even thought they all seemed centered around electrical/power issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638532January 25, 2025
ELECTRICAL SYSTEM
Vechicle is again in Battery saver Mode. Vechicle not safe to drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638382January 24, 2025
ELECTRICAL SYSTEM
Battery will not hold a charge longer than a few days. Ford can see the BCM Faults, on their end.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638380January 24, 2025
ELECTRICAL SYSTEM
Vechicle battery will not hold a charge, longer than a few days. Ford can see the BCM Faults on there end.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638334January 24, 2025
ELECTRICAL SYSTEM
In August of 2024, my vehicle shut down after sitting at a red light. The vehicle would not turn back on nor could I put it in neutral to move it out of the way of traffic. It was explained to me that the battery was bad and had to be replaced when I took it in for service the next day. A recall was placed on my vehicle yesterday related to battery issues and I suspect my prior battery had the same issue as referenced in the recall. My car at the time was under 40,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638226January 24, 2025
ELECTRICAL SYSTEM
The contact owns a 2021 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 25V019000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the Auto START/STOP technology failed to start the vehicle while depressing the accelerator. The contact had to connect a portable charger to be able to restart the vehicle and continue driving. The failure recurred and the engine failed to restart. The vehicle was towed to a certified mechanic who diagnosed and determined that the battery was drained and needed to be replaced. The vehicle was repaired. The dealer was not contacted. The manufacturer was made aware of the failure and informed the contact that the part for the recall repair would be available approximately in April 2025. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 59,340. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638177January 24, 2025
STRUCTURE:BODY
The rear hatch on the Bronco Sport will intermittently open up if towing a trailer and traversing a driveway apron. The pressure from the trailer hitch is causing the rear hatch door latch to spring open. It’s also happened infrequently without the trailer attached.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638089January 23, 2025
ELECTRICAL SYSTEM, STRUCTURE:BODY, POWER TRAIN
Multiple intermittent occurrences of the following- Transmission: Shifts very rough 30-50mph. Excessively noisy. Far worse when weather is cold. Does not respond sometimes when pressing the accelerator. Feels as if the pedal is pushed and the car does nothing. Pulling back your foot and pressing again it goes. Noticed this trying to merge into traffic from a stop, pressing pedal to pass slower traffic at highway speeds. Have had two different Ford dealers look at the problem, neither has been able to diagnose an issue. Have an appointment with Ford dealer to evaluate again (third time) 2nd week of February due to dealer service dept schedule. Have been told to expect to leave the vehicle with them for 3-5 days for diagnosis. Have offered to take service mgr on test drive to show issue but not able to link schedules yet. Dealers have stated they cannot find an issue and have updated transmission software. Does not fix the issue. Electrical/body: Numerous problems with the following: Plugged in phone drops Apple CarPlay regularly or does not always recognize phone. (latest OS from Apple on both devices). Convenience features like seat memory, keyless entry (touch the door handle with key on you, door unlocks) intermittently not working. Rear hatch keyless entry has not worked in almost a year. Stereo system doesn't always display proper data in cluster, on radio screen. Does not always respond to steering wheel channel change button. Ford has updated software multiple times and above (except rear hatch) will work for a while then problems will start back up again. Vehicle has almost 30K miles and was purchased brand new in July 2023. Factory warranty expires at 36K and I do not want to be stuck with an extremely expensive repair if the transmission does go up after the warranty expires.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638084January 23, 2025
ENGINE, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
This has been an ongoing issue since I purchased the vehicle in July 2024. It has become so bad that the vehicle is nearly un-driveable. FORD states it is a non-issue, non safety related and there is no know fix at this time. FORD has been buying vehicles back due to this "secret recall" but after numerous calls and visits to both dealers and the Ford customer care line, nothing is being done. And while FORD might state it is an "inconvenience", when driving on the highway and a cylinder just randomly shuts down, the vehicle loses power and backfires and vibrates it is a safety concern. I have been EXTREMELY patience and professional in all my dealings with FORD on this matter, yet they refuse to offer me any help or come to a resolution in my case.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637501January 21, 2025
POWER TRAIN
Complained numerous times about a clunk noise art parking lot speeds Finally on my Ford dealer 7/10/24 they diagnosed TSB 24-2185 and had me pay $433.53 to replace Vent Hose not covered under my powertrain warranty My mileage was 48986 on that date If part was labeled as RDU Vent hose why not covered under power train warranty? The day I was there, they has another Bronco in with this same issue they told me The service department told they wouldn't be surprised if thus became a recall. I don't see any recall to this day for this issue Ford knows about
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636940January 19, 2025
ELECTRICAL SYSTEM, SERVICE BRAKES, UNKNOWN OR OTHER
Rear brakes are noisy, they make a grinding noise. Ever since we got the vehicle . Screens turn black while driving , can control infotainment system Water gets into the vehicle when it rains or when getting car washed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636521January 17, 2025
ENGINE, VEHICLE SPEED CONTROL, POWER TRAIN
THIS CAR HAS LESS THAN 2,500 MILES ON IT, AND IT FAILED TO GO INTO GEAR WHEN PULLING OUT ON A MAJOR HIGHWAY. WHEN IT DID SLIP INTO GEAR, IT WOULD ONLY GO 10 MPH THE WHOLE WAY HOME. MULTIPLE ALERTS WERE SENT TO MY PHONE; SEE BELOW FOR SPECIFIC ALERT INFO. THE DEALERSHIP SAID IT WAS A LOOSE WIRE AFTER TELLING ME THEY WOULD REPLACE THE CAR, AND OVER 60 SENSORS WENT OFF. ALERTS: SERVICE ENGINE WARNING POWERTRAIN MALFUNCTION REDUCED POWER PRE-COLLISION ASSISTANCE NOT AVAILABLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636186January 15, 2025
ELECTRICAL SYSTEM
I had a recall for “computer module programming done by Ford on my 2022 Bronco sport 38k miles on [XXX]. The next day my car shut off while at a light not auto/start on off. But sputtered and lost power. The next day it would not start right away. On [XXX] I parked at my children’s school in a temporary spot. Went to back up and my car was stuck trying to turn in and off for a solid 10 minutes. There was also a burning smell of something. No smoke. I finally could turn it off quickly randomly and then it would not start again. We jumped it by tow truck and took it home because the dealership said at 3 years 38k miles it was not under warranty. So my husband took the battery out and had it tested. It tested 100% at Autozone an hour later. Whatever recall they preformed caused my car to drain the battery or lost power. No way a car with only 38k miles and maintenance done every time at Ford regularly should even have a problem like this. It’s so frustrating. I hope they fix this problem and find a solution for us customers. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636144January 15, 2025
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
The car has now on three separate occasions lost power while driving. As I slow down coming to stop or reducing speed car will completely lose power and then struggle to restart. Both occasions were on busy roads. Additionally, when you put fuel in the car it does not turn on right away it smells like fuel is burning and fumes enter into the cabin. When you push start after fueling it struggles to turn car on to drive. There is full accessory power but no power to drive the car even when giving it gas. It requires multiple attempts at starting the vehicle and it will tremble and shake once it starts running and stutters as if about to shut off even when you start driving it. Today it powered down again while driving and we avoided and accident but it is becoming dangerous to drive the vehicle due to its unpredictable shutting down.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635522January 12, 2025
ENGINE AND ENGINE COOLING:COOLING SYSTEM:PUMP
Water pump, that was just replaced in June at Ford dealership, is leaking. This is ridiculous that Ford cannot put quality products in there vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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