Fisker Ocean Complaints

883 consumer complaints on file.

#11586422May 1, 2024
FUEL/PROPULSION SYSTEM, ENGINE, ELECTRICAL SYSTEM
I was driving at 50 mph, midday, on a local road. All of a sudden, got a motor error, the motor light came up in red on the dash, all safety lights turned on on the dashboard - brake, adaptive assist (ADAS), motor fault, no safety features available. The car would not accelerate wit pushing the pedal and the car lost all propulsion. I was able to coast to the side of the road and come to a stop. No brakes were functional.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586414May 1, 2024
SERVICE BRAKES
My 2023 Fisker Ocean One automatically/randomly shifts into PARK, with the parking brake on, when I come to a stop, and sometimes doesn't come out of PARK when I press the PARK button and shift into DRIVE. For example, the car is in DRIVE, I come to a complete stop at a stoplight and the car automatically shifts itself into PARK. I press the PARK button to disengage the parking brake, shift into DRIVE, and the car automatically shifts itself back into PARK. Sometimes I need to put it back in DRIVE multiple times (3, 4, or 5 times) before it finally stays in DRIVE. I reported this issue to Fisker on March 27th, followed up with them on April 5th and April 23rd with no resolution. The issue first occurred when I received an OTA software update prior to March 27th, but I waited a little while to report it because I was hoping it would fix itself as other issues sometimes do with Fisker.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586284May 1, 2024
SERVICE BRAKES, POWER TRAIN, ENGINE
On [XXX] I opened a service ticket with Fisker for my Fisker Ocean One, Vin# [XXX] . On my drive to work the vehicle suddenly and very unexpectedly shuttered to a halt in the mist of driving. The times of the restarts were, [XXX], [XXX] and [XXX] and [XXX]pm. It was a clear day; everything was normal prior to the first episode at 1:17pm. After the third episode the " driver attention/alerts" came on unexpectedly too. After reaching my destination I performed a soft reboot which did not resolve the problem. Subsequently, on [XXX], at [XXX]am and again at [XXX]am, my vehicle shuttered to a stop and restarted in the middle of a busy road. After the second incident I did a soft reset and proceeded to my destination without any further issues. Yet again on [XXX] around [XXX]pm, my vehicle shuttered to stop in the middle of traffic, it then proceeded to reboot before allowing me to drive on. Nothing unusual preceded the incident and the vehicle was driven home with not added issues. On [XXX], between [XXX] today my FOO suddenly and unexpectedly shuttered to a stop no less than 6 times. On [XXX], the vehicle shuttered to a stop in the middle of traffic. Multiple events occurred sometime between [XXX]am and [XXX]am. On [XXX], the vehicle again shuttered to a stop, 2 times on the way home, again in the middle of traffic. All incidents where formally reported to Fisker at [email protected] and I rec'd confirmation of receipt Case numbers [XXX] and [XXX]. Through online resources I was able to find the contact information of a Fisker Service Center in Vista, CA (which isn't close to me, 80 miles away but I was willing to have the vehicle towed). I made an appt then they cancelled the appt after realizing that I found their contact information through online sources. So instead of helping they became petty and told me I'd have to until a service center opens closer to me. [XXX} INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586198April 30, 2024
LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST, BACK OVER PREVENTION: WARNINGS
The sensors aren’t reliable. Some days, the sensors work and some days they don’t. While I still utilize the skills from driving without these sensors, there will be a time where the sensor may turn off without me knowing and cause an accident because I can’t safely rely on them
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586196April 30, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM
While driving and pulling out of the parking lot, the parking brake engaged on its own, preventing me from accelerating and almost causing a car accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586192April 30, 2024
ELECTRICAL SYSTEM, STRUCTURE:BODY
The car door handle did not extrude itself despite being unlocked. A child was in the car, in the middle of the day, and I was unable to open the door to retrieve the child. If my wife was not in the car to open it from the inside, we could have had a fatal situation on our hands. There have been numerous situations where the car would also fail to unlock randomly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585921April 29, 2024
SERVICE BRAKES, POWER TRAIN, FORWARD COLLISION AVOIDANCE: WARNINGS
Several incidents with this car. All available for inspection. 1. Brakes dont work intermittently and then engage or release at random. We could have ran into a car when the brakes "released"randomly while pressing down the pedal. There is a brake malfunction light that comes on with. a loud gong when we start the car up. 2. Mark the Fisker deck said has reproduced and says he feels like there is bag of rattlesnakes at the pedal set. Both the accelerator and brake pedals have crunching noises and do not work properly. Mark says he has no idea why and can't do anything about it. 3. Manufacturer has not inspected the mechanical part of the car. Hard to get anyone to do anything over there, almost zero communication from the service center. This is a lemon car with massive safety issues. Even Chase, the note holder has reached out to us to get info on the mechanical and software problems. Asked if we wanted a buyback from the company which we do.we do.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585695April 28, 2024
VISIBILITY/WIPER, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
The windshield fogs up in our Seattle weather extremely fast. Faster than any car I've been in. It only clears up if we have the defrost on high but only to the windshield. It won't work if we do windshield and feet. This leaves people in the back seat cold because their air controls won't work. Also, since the 2.0 update, if you turn on the front windshield defogger, the heat turns on all the way up and the fan turns all the way up. If you turn either down, they turn back up. So if it's 70 and humid and your windshield fogs up, the only way to clear it is with an extremely hot car. In addition to these issues, the forward collision warning and the automatic emergency braking don't work if it's raining or if it's too bright out. Again, fisker said this would be fixed with the 1.11 update and then with the 2.0 update but it has gotten worse. This car is dangerous to have children in it. Ive asked them to work with me on a buy back and I was told yes many weeks ago until they finally told me they don't do that. Now I'm finally filing these complaints so the car can be investigated. Fisker has ignored my emails to fix these issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585694April 28, 2024
STEERING, LANE DEPARTURE: BLIND SPOT DETECTION, LANE DEPARTURE: ASSIST
This car is supposed to have lane keep assist and lane departure warning. When it goes off, instead of push the car back towards the center of the lane, it's pulling it towards line. The car is constantly trying to drive "on" the line vs between the lines. Fisker will not acknowledge it as an issue and has told me that 1.11 will fix it (it did not), then they told me that 2.0 will take care of all of those issues (it did not). The car is also constantly reporting ghost cars in the blind spot on the highway. Instead of fixing the issue, they just turned off the sound but the lights still flash.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585693April 28, 2024
SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
This car is scary to drive. When I go over bumps in the road (man hole cover, railroad tracks, damaged road, etc) and hit my brakes, the car speeds up. When I'm using cruise control and I go over some kind of bump, the cruise will disengage and the regenerative braking kick on instantly. These events only happen over certain bumps and make it hard to expect. I've almost gotten rear ended on the highway changing lanes in cruise control and Ive been close to rear ending others as I've tried to come to a stop so many times. I have a 17 month old toddler and this is my only vehicle to get him around. I've asked fisker for help and they keep telling me to wait for updates and the latest update made it worse. This has happened since I've gotten the car and it's happened at all speeds. There are only 6000 miles on my car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585347April 26, 2024
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: WARNING
Car was purchases [XXX]. The braking became unavailable [XXX] while driving on the freeway. Several alerts and warnings came on to the vehicle regarding collision, lane changing. This has happened twice, second time [XXX]. Other issues have included: Car rolls back when foot taken off pedal even when parked on flat ground. Regenerative breaking issues persistent. Multiple alerts and warnings regarding breaking, collision warning, lane changing pop up on dash atop steering wheel throughout day. Car was delivered/purchased brand new [XXX] and to now, these issues have been going on consistently since [XXX] when car was delivered. I even flew to Los Angeles from Sacramento [XXX] to complain and get a hold of someone since NO ONE from Fisker is responding. I was told someone was going to contact me by Monday [XXX] and no one still has. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585310April 25, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM
This vehicle is not safe to be on the road. I've had numerous safety issues: 1) Electrical: --every day I get warnings about faults, particularly with many of the ADAS features being unavailable. --the dash screen with the speedometer fades out while driving. --the main screen stops working or locks on a back-up camera image. --the A/C system intermittently functions. The biggest issue with this is that the vehicle has a glass roof that traps heat in the car and it gets hot inside fast. --interior lights turn on and won't turn off. --the rear door will unlock but the door cannot be opened. This is particularly worrisome in the case of an emergency if I can't get my kids out of the backseat. --the side mirrors have closed by themselves while driving. 2) Driving --the car will shift gears on its own while driving, generally shifting into park when I stop in stop and go traffic. --if I encounter any potholes and dents in the road, the vehicle will lunge forward, quickly speeding up when slowing down. --the rollback on this vehicle is very worrisome. The lightest incline will result in the car starting to roll backwards very quickly. If you press the accelerator while rolling back the vehicle thrusts forward. --I've been locked out of the vehicle two times. Both times it was because the vehicle fell into a deep sleep and required a remote activation. That meant I had to wait 15-20 minutes to get a hold of a representative to remote unlock my car. I have two kids and the idea of getting stuck somewhere with a car that can't be unlocked worries me. 3) Keyfob --the battery dies every 4-8 weeks. --the keyfob is essential to opening and starting the vehicle, but it doesn't always work. --I've had to have my car towed because the keyfob would not operate and I couldn't unlock the vehicle with the app. Overall, this vehicle is far too dangerous to be on the road!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585054April 24, 2024
ELECTRICAL SYSTEM
The vehicle has 4 coolant pumps to keep the batteries from overheating. One of my pumps stopped working and the company sent me the new pump a month ago but have yet to schedule a tech to come here to replace it as promised. The car has less than 500 miles on it and is dangerous to drive as it will shut down without warning on the highway. Fisker needs to send the tech out before they file for bankruptcy. Please help.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585053April 24, 2024
UNKNOWN OR OTHER
Every time i brake my car goes to park mode.. this happened every time I brake, mode of the car changed from Drive to Park .. Done soft and hard reset still facing this issue.. opened service ticket with Fisker but no update yet. this is really scary and makes me nervous to drive this car. Any help is appreciated. thanks
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584796April 23, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Many grievances that are not addressed by the company: Brakes sometimes cause the car to "jump" forward and glide forward a couple of feet. If someone cuts you off and you have to quickly brake, the car may "jump" forward and get into an accident. The car has evidence of water build up somewhere inside the skeleton/body/frame of the car (evidence by "swishing" noises upon normal uphill acceleration, downhill deceleration, acceleration in general). Along with this, there's more evidence of water accumulation with visible condensation found on the windows that are from the inside (especially evident on the passenger side front and rear windows). There is a smell to the inside that is of standing water (humid smell). Concerned with mold if not addressed. The consul will stop working and either freeze or shut off altogether (in these cases no buttons can control the vent or audio systems). Occasionally the car will have the heater on, blasting hot hair and since the consul won't work, nor the buttons, there's no way to control that (at the same time, there's no way to control the audio volume either). The car's safety features are practically always inactive and the car prompts me to "drive carefully" based on this finding. "Lane assist" and "automatic brake" are the most frequently 'unavailable' safety features (daily). Car being stranded and unable to open or turn on multiple times. All this has been emailed to Fisker multiple times (with photos) and an automatic email response received that they will "review my concerns and respond within 48-72 hours" (that hasn't happened, no response). I've spoken to customer service (early March), expressing these issues verbally, being promised that a they will arrange for a "technician" to come out and review the issues to see if they can solve them or refer out to a physical location for the car to be evaluated if they can't solve. NO technician has been sent out and NONE of these issues/concerns have been addressed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584757April 23, 2024
POWER TRAIN, SERVICE BRAKES
Was driving vehicle on highway. Road was being milled. Went over the transition from milled to normal asphalt pavement. Vehicle lost power, error message appeared about battery, transmission shifted to neutral. Once vehicle was on the side of the highway, stopped, it turned itself off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584644April 23, 2024
ELECTRICAL SYSTEM
Two Safety Issues; 1. Driver side front inside door handle malfunctioning so that it cannot be opened from the inside. I have to lock/unlock the car to apparently reset the system so that it will open. This does not happen all the time but has happened twice over the past week. Clearly a safety issue if you are trapped inside the vehicle. This can be inspected. No warning messages by the vehicle. 2. Vehicle has gone into park while coming to a full stop and will not easliy shift back into drive. Similarly, I had to lock/unlock the car several times to get it to do back into drive. This happened a few times in the past week so it has not been addressed by Fisker. The safety issue is apparent as a parked car in moving traffic dangerous. No error messages by the vehicle. There are many other issues with the vehicle, however the above pose a health risk. I have filed for arbitration to return the vehicle as I have two small children and I find the car unsafe to drive with them inside.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584544April 22, 2024
POWER TRAIN, ELECTRICAL SYSTEM
1. Center screen is completely off. It controls everything in the car: safety feature (blind sport, lane keep assist, traffic light alert, regenerative braking, and many others), AC/heating system, communication, navigation, etc. 2. Whistling noise started coming from the electric motor (I guess!). Not sure what exactly this sound is but it increases significantly with acceleration and slows down with deceleration.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584528April 22, 2024
UNKNOWN OR OTHER
A week ago my wife was locked out of our Fisker. The battery in hte key fob was new. No matter what she tried, the doors would not open. After an hour, the doors responded to the key fob. Saturday April 20, the same thing happened to me. The door would not open even though I had put a new battery in the key only a few days prior. I tried to open the door for at least 15 mins, including walking around the car to try from all sides, placing the key near the door handle as Fisker instructs, locking then unlocking the doors, etc. I also tried unlocking with the Fisker app. Nothing worked. A window was slightly open. Although I knew it would likely set off the alarm, I reached inside and was able to open a door. The alarm went off. No matter what I tried, I could not get the car to recognize my key and/or stop the alarm. After another 15 mins, I walked to a CVS to buy another battery for the keyfob. I returned with another new new battery in the kdy fob but still no success. By this time, I had been unable to enter my car for half an hour with the alarm sounding for half that time, arousing the interest and ire of people parked nearby. I tried using the Fisker app to contact roadside assistance. The app told me such assistance was not available. I called the Fisker Customer service number. A message said no one was available to answer. I then called a Fisker service tech who had been to my house in the past (more than once, unfortunately). He didn’t answer but texted me a while later. I sent him my VIN. He was able to open my car doors and turn off the alarm using his computer from his house.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584381April 22, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
I began driving home from work with the vehicle at 75% charge. As I pulled onto the main road the vehicle experienced a regenerative braking error, then proceeded to lose power. The vehicle came to a halt and then displayed an error that the battery charge level was 0%. At this time every single error indicator on the dash became illuminated. The vehicle stopped in the travel lanes and was unable to shift into drive to move, and subsequently had to be towed. Due to the vehicle's unresponsiveness my safety was put at risk by having a vehicle that could not move out of the travel lanes on a busy road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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