Dodge Ram Complaints

27,062 consumer complaints on file.

#11139084October 8, 2018
ENGINE
HYDRAULIC LIFTERS ROLLERS SEIZED AND DAMAGE CAN SHAFT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11138877October 7, 2018
UNKNOWN OR OTHER
7 MONTHS AGO I RECEIVED MY FIRST CUMUNICATION FROM RAM SAFTY RECALL BRAKE TRANS SHIFT INTERLOCK T79/NHTSA 17-821. SINCE THEN 2 PHONE CALLC FROM THEM SAYING THE PART WAS IN . IN THE WAREHOUSE AND THEY WONT GIVE ME ONE!!!!MANY PHONE CALLS _2 COMPLAINTS .I SAW ON TV THAT 70% OF THE ACARS ON THE ROAD HAVE RECALLS NO WONDER. THIS IS A BRIEF EXPLATION OF MY PROBLEM.THIS COMPANY IN MY OPINION IS NEGLIGENT. MY E MAIL IS (XXXXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11138833October 6, 2018
STEERING
I TOOK MY VEHICLE TO TIRE KINGDOM A REPUTABLE TIRE DEALER AND REPAIR FACILITY TO HAVE MY FRONT END CHECKED OUT, THEY INFORMED ME THAT THE LEFT TIE ROD END AND CENTER LINK NEEDED TO BE REPLACED, THE ALSO SAID THAT THIS MODEL TRUCK HAD A RECALL ON THESES PARTS MANUFACTURER RECALL NUMBER H46 NHTSA RECALL NUMBER 09E-001 AND MANUFACTURER RECALL NUMBER N62 NHTSA RECALL NUMBER 13V-528 I VERIFIED THAT THERE WAS A UNREPAIRED RECALL ON THE VEHICLE. SO I MADE AN APPOINTMENT WITH GREENWAY DODGE CHRYSLER JEEP RAM 9051 E COLONIAL DR, ORLANDO, FL 32817. I TOLD THEM AND SHOWED THEM THE ESTIMATE FROM TIRE KINGDOM STATING THE REPAIRS WERE NEEDED THEY HAD THE TRUCK ALL DAY OCT 5 2018 BUT DID NOTHING TO THE STEERING TIE RODS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133570October 5, 2018
ELECTRICAL SYSTEM:WIRING, AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 RAM 1500. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE VEHICLE WAS TAKEN TO HOWARD CHRYSLER JEEP DODGE RAM (13250 BROADWAY EXT, OKLAHOMA CITY, OK 73114) WHERE IT WAS DETERMINED THAT THE WIRING FOR THE AIR BAG INDICATOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS ALSO CONTACTED AND DID NOT ASSIST. THE VEHICLE WAS TAKEN TO THE DEALER FOR THE AIR BAG INDICATOR TWICE BEFORE, BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 86,000. *TT *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133574October 5, 2018
SUSPENSION
TL* THE CONTACT OWNS A 1995 DODGE RAM 3500. WHILE THE CONTACT WAS SERVICING THE VEHICLE, HE NOTICED CRACKS AND CORROSION IN THE COIL SPRING TOWER. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 196,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133324October 4, 2018
POWER TRAIN, SEAT BELTS, SUSPENSION
FRONT PASSENGER SEAT SEATBELT LOCKED - CANNOT USE. VEHICLE MAKES HUMMING NOISE WHILE DRIVING. JUST PURCHASED VEHICLE IN AUGUST 2018
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133369October 4, 2018
UNKNOWN OR OTHER
STEERING TIE INNER AND OUTTER RODS, STABILIZING BAR AND BALL JOINTS, RECALLED ON EXACT SAME MODEL BUT YEAR 2008. WOULD NOT COVER, COST US 1800.00 TO REPAIR LAST YEAR. TODAY, GAS TANK STRAP RUSTED AND GAS TANK DROPPED OUT, AGAIN RECALLED FOR SAME MAKE AND MODEL 2008 TO PRESENT, OURS IS 2007. COST TO REPAIR 354.90 PLUS $75 TOW. I CAN PROVIDE BILLS IF NECESSARY. DODGE SHOULD PAY FOR THESE OBVIOUS MANUFACTURING ERRORS. BELOW IS MOST RECENT OF THESE RECALLS THAT MISS OUR'S BY 1 YEAR. A FIRE MARSHALL HAPPENED TO NOTICE GAS TANK HANGING MINUTES BEFORE GETTING ON FREEWAY. FIRST, HAPPENED AS LEFT HOUSE AND COULD NOT STEER TRUCK. JUST LUCKY NEITHER WERE ON A FREEWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133101October 3, 2018
TIRES
TL* THE CONTACT OWNS A 2012 RAM 1500 EQUIPPED WITH MASTERCRAFT COURSER MT TIRES, SIZE: 35/12.50R17 (NA). WHILE DRIVING 80 MPH, THE REAR DRIVER SIDE TIRE BLEW OUT AND SEPARATED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO A LOCAL TIRE SHOP FOR DIAGNOSTIC TESTING WHERE IT WAS CONFIRMED THAT THE TIRE BLEW OUT. THE TIRE WAS REPLACED. THE TIRE WAS THE ORIGINAL TIRE FOR THE VEHICLE, BUT THE CONTACT MENTIONED THAT THE VEHICLE WAS BOUGHT USED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE FAILURE MILEAGE WAS 100,000. THE DOT NUMBER AND TIRE FAILURE MILEAGE WERE UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133150October 3, 2018
ELECTRICAL SYSTEM
TRUCK WILL NOT START, IT ACTS AS IF THE VEHICLE DOESN'T HAVE ANY FUEL. A MECHANIC DIAGNOSED THE ISSUE AS THE FUEL PUMP RELAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132905October 2, 2018
ELECTRICAL SYSTEM, SEATS
THE ELECTRICAL SYSTEM KEEPS TELLING ME THAT THERE IS AN ISSUE WITH THE FAN SYSTEM, BUT IT ONLY HAPPENS WHEN IT RAINS. WHEN THIS HAPPENS THE CHECK ENGINE LIGHT COMES ON AND THE ECO SYSTEM SHUTS OFF. AFTER A DAY OR 2 FROM RAIN, THE SYSTEM WORKS PROPERLY AGAIN. IT CAN SO SOMETIMES BYPASS THE ISSUE BY PULLING THE BATTERY AND RE-INSTALLING IT. THE SEATS ALSO WEAR DOWN TO THE POINT THEY NEED TO BE REPLACED AFTER JUST 20K MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132757October 1, 2018
FUEL/PROPULSION SYSTEM
AT ABOUT 89,000 MILES I NOTICED WHEN FILLING THE TRUCK THE NOZZLE WOULD CLICK OFF MANY TIMES BEFORE IT WAS FILLED. IT STEADILY GOT WORSE AS TIME WENT BY, IT STARTED TO SPIT GAS BACK ALL OVER THE TRUCK AND MYSELF. THE DEALER TOLD ME IT WAS EITHER THE FILLER TUBE OR THE WHOLE GAS TANK BOTH OF WHICH ARE OVER $2200.00 DOLLARS TO REPLACE. THEY SAID IF I PAID $150.00 THEY WOULD NARROW IT DOWN. I PAID THE FEE AND WAS TOLD IT WAS THE FILLER NECK. THEY REPLACED IT ONLY TO FIND IT WAS NOT THE PROBLEM. I TRIED TO FILL IT UP AND WAS GREETED BY A GAS SPRAY AS IT HAD DONE BEFORE, IT WAS NOT FIXED! ON TOP OF THAT, THE SERVICE MANAGER, CRAIG REFUSED TO DO ANY MORE WORK ON THE VEHICLE AND TO TAKE IT ELSEWHERE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132790October 1, 2018
ELECTRICAL SYSTEM
I PURCHASED MY CURRENT TRUCK BAND NEW AND HAVE BEEN THE ONLY OWNER. I PLACE THE KEY INTO THE IGNITION AND IT DOES NOT ALLOW ME TO TURN THE KEY TO CRANK THE TRUCK. IT ACTS AS IF THE ANTI LOCKING DEVICE IS KEEPING THE KEY FROM TURNING. MY PREVIOUS DODGE RAM 1500 PICKUP I PURCHASED NEW HAD THE SAME PROBLEM. I HAD TO REPLACE THE IGNITION SWITCH AT MY OWN COST. I HAVE SEEN SEVERAL RECALLS WITH OTHER CHRYSLER PRODUCTS DOING THE SAME EXACT THING. IT APPEARS TO BE A REOCCURRING PROBLEM. THE VEHICLE IS IN THE STATIONARY POSITION AND HAS LEFT ME STRANDED. I HAVE SEEN YOUTUBE VIDEO OF THE PERSON TAPPING ON THE END OF THE KEY WHILE IN THE IGNITION WHICH SEEMS TO WORK ON OCCASION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132327September 30, 2018
ENGINE
MY TRUCK IS IN EXCELLENT CONDITION AND HAS BEEN FAITHFULLY SERVICED AT THE DEALERSHIP WHERE PURCHASED. IT HAS 130K HIGHWAY MILES. DRIVING AWAY FROM DEALERSHIP AFTER ROUTINE OIL & LUBE, I NOTICED THE ENGINE WAS IDLING ROUGHLY AT A NEARBY STOP LIGHT. A FEW DAYS LATER THE CEL ILLUMINATED. ON 19 JUL 2018 I RETURNED TO THE DEALERSHIP TO HAVE IT CHECKED. THE INVOICE/ SERVICE SUMMARY STATES:"CHECK ENGINE LIGHT IS ON. TEST AND FOUND CYLINDER #3 MISFIRE. SWAP SPARK PLUG, AND COIL. STILL HAS #3 MISFIRE. CAN HEAR POSSABLE LIFTER NOISE. WILL NEED TO TAKE APART ENGINE TO TEST." THE SERVICE ADVISER TOLD ME CAM SHAFT LIFTER WEAR IS A KNOWN PROBLEM WITH THE 5.7 LITER HEMIS. HE SAID THEY'VE HAD SEVERAL CASES AT THAT DEALERSHIP, AND THERE WERE 70,000 PARTS ON BACK ORDER NATION WIDE RELATED TO THE PROBLEM. HE ALSO TOLD ME THE ESTIMATED COST TO REPAIR WOULD BE $3,500 - $4,000. THE INVOICE TO CHECK THE CEL WAS $122.91. I WAS TOLD IT SHOULD BE SAFE TO DRIVE. INTERNET SEARCH OF THIS PROBLEM CONFIRMS IT IS WIDESPREAD. MY ENGINE NOW SPUTTERS AND SHUDDERS WHEN UNDER PRESSURE/ ACCELERATION. CEL HAS REMAINED ILLUMINATED. I'M STUCK: CAN'T GET PARTS TO REPAIR, CAN'T SELL/ TRADE IT WITH THIS ISSUE, GROWING MORE CONCERNED ABOUT DRIVING IT. HELP PLEASE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132332September 30, 2018
POWER TRAIN
ON 5/30/2017 WE HAD THE REAR END REPLACED ON MY 2011 DODGE RAM 1500 BY THE DEALER IN OCEAN NJ. I EXPLAINED TO THEM BEFORE THE WORK WAS DONE THAT THERE WAS A RECALL ON THE PINION BEARING THAT I JUST HAD DONE PREVIOUSLY. I EXPLAINED THAT WAS MORE THAN A COINCIDENCE THAT THE REAR END WOULD HAPPEN TO GO AND WAS NOT DAMAGED BEFORE RECALL WAS DISCOVERED. THEY DECIDED THEY I WOULD HAVE TO PAY FOR LABOR AND THEY WOULD PAY FOR THE PARTS, WHICH COST ME $1032.00 AND THEY PAID $727.00. THIS REAR END PROBLEM WAS ALL OVER SOCIAL MEDIA , BLOGS AND FORUMS ABOUT PEOPLE HAVING SAME ISSIUE. I WAS ALSO NEVER TOLD ABOUT BUYBACK PROGRAM THAT WAS ANNOUNCED, AND WHEN I ASKED DEALER THEY SAID TO ME THAT THE 2011 DODGE WAS NOT INCLUDED IN THE PROGRAM WHICH WAS NOT TRUE AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132085September 28, 2018
ENGINE
DODGE RAM 1500 2011. CYLINDER 3 MISFIRE. WHENEVER I WOULD GO OVER 2K RPMS OR 70MPH THE TRUCK WOULD SHAKE UNCONTROLLABLY. I WOULD HAVE TO PULL OFF ON THE SHOULDER AND RESTART MY VEHICLE FOR THE PROBLEM TO GO AWAY. ON 2 LANE ROADS I WOULD OFTEN HOLD UP TRAFFIC BECAUSE I COULD NOT ACCELERATE. MANY TIMES, THIS PROBLEM MADE IT UNSAFE FOR ME TO DRIVE. WHEN I WAS GOING 65MPH DOWN THE HIGHWAY AND MY TRUCK WOULD START TO SHAKE AND SLOW DOWN TO 30 MPH I WAS ALMOST HIT A NUMBER OF TIMES. TOOK IT TO A MECHANIC WHERE THEY CHANGED THE SPARK PLUG AND COIL WITH NO FIX. TOOK IT TO A MOPAR SHOP WHERE THEY ALSO CHANGED THE COIL. THIS RAN FINE FOR ABOUT 10 MILES THEN THE SAME PROBLEM OCCURRED. I TOOK IT BACK TO MOPAR WHERE THEY WENT MORE IN DEPTH AND FOUND THAT IT WAS A PROBLEM WITH THE LIFTER/ROLLER AND CAM. THE LIFTER GOT STUCK AND MADE A GROVE IN THE CAM. I COULD REPLACE THEM FOR 4.5K OR REPLACE THE ENGINE FOR 8K. WITH ALL THE METAL FLOATING IN MY ENGINE FROM THE CAM, I AM GOING TO REPLACE THE ENGINE. THIS IS ABSURD FOR RAM TO HAVE NOT COMMENTED ON THIS PROBLEM OR FINE A RECALL. THEY ARE AFRAID THEY WILL LOSE MONEY AND LOSE INVESTORS BECAUSE THIS FIX IS NOT CHEAP. IT IS RIDICULOUS FOR A "REPUTABLE" TRUCK LIKE RAM TO HAVE THIS ISSUE AND NOT GIVE A SOLUTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132137September 28, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 RAM 2500. WHILE DRIVING 65 MPH, THE CONTACT DETECTED A BURNING ODOR COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO COVERT CHRYSLER DODGE JEEP RAM (8107 RESEARCH BLVD, AUSTIN, TX 78758, (512) 730-3300) WHERE THE CONTACT WAS INFORMED THAT THE RELAY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11131922September 27, 2018
STRUCTURE:BODY
THE DASH STARTED CRACKING ABOUT 4 MONTHS AGO, AND THEN STARTED BREAKING INTO SHARP, JAGGED PIECES THAT JUMP OUT AT ME WHEN DRIVING DOWN THE ROAD, AND THE TRUCK HAS HIT ANY KIND OF UNEVEN ROAD OR BUMP. NOT ONLY IS IT VERY DISTRACTING, BUT THE PIECES ARE VERY SHARP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132047September 27, 2018
FUEL/PROPULSION SYSTEM
THE VEHICLE WAS STABLE AT A COSTCO GAS STATION. WHEN FILLING THE FUEL TANK, GASOLINE SPEWS OUT OF THE FILLER TUBE AND SPRAYS ALL OVER, INCLUDING ON ME! THE FUEL SPRAYED FROM OUT AND AROUND THE TANK FILLER NECK GASKET. I CALLED THE DEALER AND ASKED THE SERVICE WRITER WHAT IS GOING ON? HE SAID IT WAS PROBABLY THE ROLL-OVER VALVE THAT WAS IN THE FILLER NECK. HE SAID IT COULD ALSO BE THE FUEL TANK ITSELF, WHICH IS COSTLY. I ASKED ABOUT WARRANTY OR GOODWILL HE SAID NO. THE PROBLEM, IN THE BEGINNING, IT WAS HAPPENING INTERMITTENTLY, IT WOULD SPLASH BACK OCCASIONALLY THEN IT BLOCKED THE FILLER COMPLETELY WHERE I COULD ONLY FILL AT A VERY SLOW DRIBBLE. I STOPPED DRIVING ANY MORE THAN SHORT DISTANCES AND COULD ONLY GET A QUARTER OF A TANK IN AT ABOUT 25 MINUTES OF HOLDING THE NOZZLE. NOT ONLY IS IT A FIRE DANGER, AND A CAUSTIC CHEMICAL IT IS AN ENVIRONMENTAL PROBLEM WITH GASOLINE SPILLING ON TO THE PERSON FILLING THE TRUCK, THE GROUND, AND THE AIRBORNE FUEL PARTICLES! I HAD THEM REPLACE THE FUEL FILLER TUBE AND IT TURNS OUT NOT TO BE THE PROBLEM! NOW THEY ACTUALLY TOLD ME AT THE DEALERSHIP, MCPEEKS DODGE OF ANAHEIM THAT THEY WOULD NOT BE FIXING MY CAR AND SAID TO TAKE IT ELSEWHERE! THIS IS A VERY BASIC SAFETY COMPLAINT ON A SYSTEM THAT IS A BASIC FAULT OF THE DESIGN. I NEED HELP! PLEASE CONTACT PHILIP COPELAND STATE OF CALIFORNIA BUREAU OF AUTO REPAIR, WHO HAS DONE A LOT OF LOOKING INTO MY COMPLAINT. HIS NUMBER IS (949) 988-5233. HE HAS CONTACTED THE DODGE FACTORY AND THE DEALERSHIP THAT WAS MY GOTO REPAIR FACILITY. HE GOT NOWHERE BUT TALKED TO EVERYONE CONCERNED AND HAS MUCH INFORMATION. I HAVE A LARGE NOTEBOOK FILLED WITH DOCUMENTATION, PLEASE CALL ME [XXX] THANKS IN ADVANCE.[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11131735September 26, 2018
AIR BAGS
TL* THE CONTACT OWNED A 2004 DODGE RAM 1500. WHILE DRIVING 45 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER'S SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED HEAD AND NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE CONTACT WAS NOT AWARE OF ANY INJURIES FROM THE OTHER DRIVER. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS DESTROYED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 15V313000 AND 16V352000 (AIR BAGS). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000. *DT *TR *DT *JB *DT*JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11131810September 26, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2012 RAM 1500. WHILE DRIVING 50 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO AN EMBANKMENT. PRIOR TO THE FAILURE, THE CONTACT FELT AN ABNORMAL JOLT IN THE VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A BODY SHOP, BUT A CAUSE OF THE FAILURE HAD NOT BEEN DETERMINED. THE CONTACT SUFFERED MODERATE STIFFNESS, WHICH REQUIRED MEDICAL ATTENTION. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 54,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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